Trusted Agent profile · Sheffield
★★★★★
168 reviews across 2 platforms
314 Shalesmoor, Sheffield, S3 8UL
Intus Lettings's office in Sheffield, at 314 Shalesmoor, is rated 4.5 out of 5 across 168 reviews on two platforms, including 128 Google reviews rated 4.6.
Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
5/5
TrustpilotWithin 24 hours of Katrina visiting…
Within 24 hours of Katrina visiting property a tenant was found and everything went ahead without delay
Thank you for that positive review Sue. It has been a pleasure working with you.
5/5
TrustpilotAll-round very good service
All-round very good service, helpful, quick to reply, easy and streamlined processes.
Thank you Tony for your extremely kind review.
5/5
GoogleIt was the best experience I’ve ever had with the letting agency, all the staff members are very helpful from the beginning:)
5/5
TrustpilotReally helpful
Really helpful all the way through our moving process
Thank you for that kind review Rebecca.
5/5
TrustpilotThe Team at Intus were very helpful
The Team at Intus were very helpful. We had been waitung for action from another agent for 12 months, but Intus took over and found a tenant withing a hort time. They are all friendly, helful and efficient.
1/5
TrustpilotWorst company about
Worst company about. Deflect blame on to everyone else, constant lies, broke the tenancy agreement after less than a week.
5/5
TrustpilotI was very happy to deal with Laura
I was very happy to deal with Laura, she helped me to move to a very comfortable apartment, she was flexible in dealing, patient, welcoming inquiries and very friendly.
5/5
GoogleVery helpful and stress free
Thank you very much for your kind review Jamie.
5/5
TrustpilotWonderful helpful staff
Wonderful helpful staff. I sold my buy-to-let property and even though I would no longer be using them, they still went above and beyond to help me with all the documents
5/5
TrustpilotReview for Katie Wood
Review for Katie Wood at Intus
Thank you Hilary for that extremely positive review! We are thrilled to hear that you are delighted with the service you have been receiving from Katie and we look forward to continuing to work with you.
1/5
GoogleCustomer service is shockingly bad. It's almost as if they dont want to let you view and rent from them. What a waste of time. Poor customer service and communication. AVOID THEM!!!
1/5
GoogleCustomer service is shockingly bad. It's almost as if they dont want to let you view and rent from them. What a waste of time. Poor customer service and communication. AVOID THEM!!!NegativeResponsiveness, Quality, Professionalism
1/5
TrustpilotIt's not rocket science...
Mind bogglingly inept.
5/5
GoogleGreat help from Dayna!
5/5
TrustpilotRecommend - efficient and responsive
Laura and Intus were very efficient and responsive- I moved in two days after viewing. Highly recommend.
5/5
GoogleSeamless customer experience through Intus and Dayna specifically - would highly recommend!
1/5
GooglePulled out two days before move in date. Highly incompetent and unreliableNegativeResponsiveness, Professionalism
1/5
GoogleRating only, no written review.
1/5
TrustpilotHorrific
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Dear Saleh, We are sorry that you have felt the need to give us a low rating and assume this is because we felt the property was not left in the same state as when you moved in, however we note this has now been rectified. Please do feel free to contact us directly at info@intuslettings.com and we will try to further address any of your grievances directly. Kind regards Intus Lettings
1/5
GoogleRating only, no written review.
Dear Natalie, we are sorry that you appear dissatisfied with the service you received from Intus Lettings. Unfortunately, we cannot find a record of you in our system for us to reply directly and ask for feedback. If you could please email info@intuslettings.com we will endeavour to resolve your issue. Kind regards Intus Lettings
1/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Intus Lettings's Sheffield office has 168 reviews across two platforms: 128 on Google, 40 on Trustpilot (across the whole business).
Intus Lettings Sheffield is rated 4.5 out of 5 across all 168 reviews, and 4.6 out of 5 on Google from 128 reviews.
Intus Lettings Sheffield, 314 Shalesmoor, Sheffield, S3 8UL.
