5/5
I dealt with a lady named Meg who was fantastic!! She was organised, professional and got the ball rolling on an issue weβve had with another office! Thank you Meg, you deserve a pay riseπ β¦

Trusted Agent profile Β· Sheffield
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535 reviews across 1 platform
43-45, Church Street, Sheffield, S1 2GL
Part of Haybrook, see every office.
Haybrook's office in Sheffield, at 43-45, is rated 4.4 out of 5 across 535 reviews on 1 platform, including 535 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Haybrook, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
5/5
I dealt with a lady named Meg who was fantastic!! She was organised, professional and got the ball rolling on an issue weβve had with another office! Thank you Meg, you deserve a pay riseπ β¦
5/5
Having picked to go with Haybrooks to rent out my apartment everything has gone very smoothly from the start. Sharon who kept in contact with me all the way through couldn't have been more helpful making it all very stress free. Would definitely recommend.
Hi Michael, Thank you ever so much for this review, we're glad to have helped!
5/5
Excellent customer service skills, someone is always available to talk to you about any questions or concerns you have, and Ryan especially has been incredibly patient with me after I moved into one of their properties and had countless questions.PositiveResponsiveness, Quality, Professionalism, Value
Hi Becky, Thankyou very much for the feedback you have given, please let me know if there is anything else we can help with- Regards- Ryan
5/5
Very pleased with the efficient service I have received from Sam: he responds to emails promptly and is very helpful!
Good afternoon Sean, thank you for your review, glad I could be of assistance, Sam
1/5
Rented a property through Haybrooks. Obtained legal cover for non payment of rent. Tennant subsequently became difficult and stopped paying and we tried to claim under the rent protection payment to be told the legal cover we had in place wasn't valid as wasn't signed etc properly by the letting agents themselves. They then decided to wash their hands of us and inform by letter that they were ceasing managing the property. AVOID THESE AT ALL COST! Unprofessional and have no other interest other than lining their own pockets. Disgusting.
5/5
Always a pleasure to deal with both katie and megan. Very professional, very responsive and are so down to earth. We work together as a great team to ensure peoples plumbing and heating issues are dealth with super speedy. Keep up the good work ladies. XPositiveResponsiveness, Professionalism
Thanks Alicia for this fabulous review, from Meg&Katie@Haybrook
5/5
Fantastic service, needed help with securing a let in a very short timeframe due to emergency circumstances and Zoe came to the rescue! A potentially very stressful situation (with lots of issues, and plenty of panicked questions from myself!) but all was sorted even faster than expected. Fully recommend - 10/10
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
Adam Northall has done a fantastic job at arranging my tenant agreement quickly. He answered all my questions and in just two days the agreement was signed. Many thanks, Adam!
Thank you Danilo for your review, glad to hear you were pleased with Adams speedy service we will pass your kind words on. Many thanks Haybrook Property Management Sheffield.
1/5
Avoid haybrooks at all costs. 3 years we struggled with our landlord due to the property been unsafe. No one would help us but now we have left they want to charge us silly amounts of money. AVOID. TERRIBLE SERVICE
Good Morning, I am sorry you feel this way. As you know, we provide different services to our Landlords and with some you have direct contact with your Landlord to deal with repairs and maintenance. A deposit claim at the end of your tenancy is administered by Haybrook if instructions are received from your Landlord. If you need any assistance, please donβt hesitate to reach out.
5/5
I would like to express my very sincere appreciation to you both Megan Hudson and Katie Woodhead for your swift, proactive and professional support to my household whenever I call on you. You guys remain a reliable asset and worthy ambassador to Haybrook. Keep it up.
Thank you David for your kind words, as always, we are here to help! Thanks, Meg&Katie@Haybrook
5/5
Although we didn't sign for a property with Haybrook we were delighted by how helpful and supportive the staff were there. Adelaide especially was always quick to respond to any question and always willing o go the extra mile. She was a pleasure to work with whilst we were searching for a place to rent.
Dear Tommy Stenton, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Please don't hesitate to reach out if there's anything additional we can do for you.
5/5
Tom Aspinal who dealt with me today was great and really efficient at getting the job done! Was regarding getting my deposit back from a property i let through them and sorted it all on the same day :)
Hi Brad - Thanks for taking the time to write this - I will pass it onto Tom.
5/5
Megan Hodson has dealt with my flat rental over last few months. There have been a few issues to troubleshoot which she has done efficiently, effectively and in a friendly way. I have every confidence going forward that if problems arise she will be able to sort for me
Hallam Urology, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!
5/5
Fabulous service by Chloe at Haybrook - efficient, friendly, informative, reassuring and thorough! Great organisation. My first choice out of a range of agents. I would definitely recommend.
Hi Rachel, that's lovely feedback, thank you very much! - Chloe
1/5
Answer your office phone and end my management agreement. This is a scam
Hi Mo - Thank you very much for this great review!
5/5
Haybrook have worked tirelessly to update my property between tenants. They have given very sound advice on what improvements should be made and organised the tradesmen quickly.
Hi Jennifer, Thank you for your review for Ryan, we are pleased that you are happy with the service, From all the Property Management team at Sheffield
5/5
great customer experience with Sam Betson, good communicator and prompt response
thank you for the kind words, will continue to keep up the good work!
5/5
I dealt with member of staff Tom Aspinal, when I had a leak in my flat that needed sorting. Professional and quick service, and good communication throughout. Problem sorted as quick as it could have been. Cheers
What a great review. I will pass this onto Tom so he knows! Thanks again.
1/5
I am a tenant using their services and I can guarantee that they are worst in terms of almost every parameter. I am going through a nightmare with the tenancy and will wish to quit as soon as the tenancy agreement duration is over.
1/5
It was like pulling teeth to get reimbursed for an emergency repair. We were finally compensated 3 months later. Their customer service at the property management call centre was appalling. Dealing with Kirsty Nolan was particularly arduous.
5/5
Excellent letting agents. Tom Aspinal has managed our tenancy in a friendly & courteous manner, always responds quickly to any concerns or queries. 100% would recommend
Hi Kieran - Thank you very much for this, I will pass this onto Tom.
5/5
Katie Woodhead in lettings has been absolutely amazing in the years we've known her. She has been professional but helpful throughout. Nothing was too much trouble. I hope the management at haybrook realise what a gem she is. Estate agents won't have such a bad name if there were more like Katie.
Dear Ayo Monehin, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
5/5
Melissa was friendly, polite, informative and professional. Answered all my questions and worked efficiently to help me process the application.
5/5
Always very professional and polite. I have used Haybrook for a number of years and have always felt I was in good hands. I'd particularly like to mention Megan Hodson, who has been extremely helpful on resolving any issues identified with property.
Thank you so much for your kind words, it is really appreciated! Meg@Haybrook
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Haybrook, Sheffield won Trusted Agent.