Haybrook Sheffield reviews

★★★★★ 5/5

Google

I have been dealing with Susan Smyth in my search for a suitable property. Susan gave me some excellent advice and was very kind and courteous in her approach. Even though my circumstances meant that I wasn't able to go through with the purchase, Susan was still very professional and showed a genuine interest in my case. When I am in a position to buy I will definitely seek out Susan's help and expert advice again.

M · 23 June 2019

★★★★★ 5/5

Google

Can’t recommend Ella enough, what an amazing young lady! Thankyou again

Holly · 16 May 2025

★★★★★ 5/5

Google

Cannot fault the support from Haybrook in Hillsborough, especially Susan and Daniel (Mortgage Adviser). We ended up putting in an offer on a house with another agent but found Susan really helpful and supportive in trying to find us a property which would meet our needs and requirements. Totally recommend Haybrook in Hillsborough and will come back to them straight away should we decide to move again in the future. Sarah

Sarah · 22 June 2020

★★★★★ 5/5

Google

Been going through a purchase of a property in Sheffield recently. First time dealing with a purchase and all that comes with it. Haybrooks have some great staff who made it so much easier than I expected. Got constant updates from Helen Dyson throughout the process. And initially joanne Calvert was great as well. Huge thanks to everyone there. And would recommend them if you're thinking of buying in the area.

Richard · 22 June 2020

★★★★★ 5/5

Google

Cannot rate Haybrook Hillsborough highly enough. Nothing was ever too much trouble and the staff were all so friendly and helpful. With every hurdle that we faced throughout our transaction, haybrook worked tirelessly to ensure that everything went through and no one was disappointed. Special thanks to Joanne, Helen and Dan who went above and beyond to complete our purchase on time. We will definitely be using haybrook if we need anything in the future.

Georgie · 23 June 2018

★★★★★ 5/5

Google

Joanne Calvert and Helen Dyson of Haybrook Hillsborough have been brilliant. I was traveling from London to a viewing with my family and due to an incident at M1, we were almost 3 hours late. Joanne was really great and made sure she fits us in during her lunch time, which was much appreciated. Buying a home can sometimes be a daunting experience. A helpful and accommodating person can turn that into a pleasant one.

Imran · 23 June 2018

★★★★★ 5/5

Google

Just wanted to say a big thank you to Sue Smythe at the Hillsborough branch for being so lovely and friendly during the purchase of my new house - she has always kept me updated with the buying process which I myself have found quite challenging at times and she answered any questions Ive had quickly and timely... I would certainly recommend Haybrooks as they are excellent and good at what they do..

Lesley · 23 June 2019

★★★★★ 5/5

Google

I have just purchased a property an LUCY is amazing very responsive with good communication and that was just what you need when buying a house

Rommone · 16 March 2026

★★★★★ 5/5

Google

Excellent service from Ella and Lucy. They were helpful in every respect and went to great lengths to ensure our move progressed when legal processes stalled.

Alan · 16 March 2026

★★★★★ 5/5

Google

Fabulous friendly service. It's a while since we have bought a property but Sue Smyth was a star. We were kept informed of the state of play from first looking at the property to deciding it was going to be our new home. Thank you to Sue for your patience and kind words. We can't wait to move in and start the next chapter of our lives. Thank you.

Beverley · 22 June 2020

★★★★★ 5/5

Google

So far so good. Purchase not completed yet! Sue has been great at keeping me in the loop and I really do get the sense that she wants what's best for me and her vendor. We have had to enter into some horse trading re: price, but Sue kept a firm hand on the tiller and succeeded in negotiating a resolution when the valuation came in below the asking price of the vendor.

Kim · 23 June 2018

★★★★★ 5/5

Google

We had seen a house in Birley Carr and spoke with Helen at Haybrooks to arrange a viewing. Right from the start Helen was professional and prompt. Both Helen and Sue came back to us straight away throughout our process. I’ve been a landlord for quite a few years now and dealt with a lot of Estate Agents, Haybrooks have been a pleasure to deal with. All the best! Matt Robinson

Matthew · 23 June 2019

★★★★★ 5/5

Google

I have to say what a great experience from start to finish. Sue handled the initial sale of the house and I found her to be very friendly, knowledgeable and happy to help, I’d also like to shout out to Helen who has kept us in the loop and has been nothing more then professional and super organised. When buying a house it’s very stressful however Haybrook have been completely amazing.

Glen · 23 June 2019

★★★★★ 1/5

Trustpilot

As a landlord

As a landlord, I need rapid and often pertinent updates and information from Haybrooks to deal with urgent issues that the Tenant raises (mainly because Haybrooks can't be contacted by the Tenant!).Leaking roofs, fence security, electrical and other major issues are all being ignored by this clown outfit. Double charges for safety checks that have already been done, reluctant rent rises that have been ordered well in advance not being actioned, placement of Tenants without even letting me met them prior to the Tenancy Agreement being signed, NEVER ANSWERING THE PHONES OR RETURNING EMAILS!!!! Fully managed payments every month go to these clowns and i've witnessed absolutely NO competence at all so far....and before this I used Purplebricks!!! These lot are far, far worse believe me. End of the day, this is MY property that they're supposed to be managing and potentially vulnerable Tenants they are supposed to be looking after!!

Brian · 29 May 2024

★★★★★ 5/5

Google

Despite me not purchasing my home through Haybrook, Sue has been a great help to me after she showed me around another potential property! She kept me up to date with any other houses on the market and once I’d found the one I wanted through a different agent, Sue kindly recommended a solicitor and other bits and pieces for me! Couldn’t have asked for better service!

Tom · 22 June 2020

★★★★★ 5/5

Google

I recently sold my house through Haybrook in just 2 weeks. They were brilliant from start to finish, Jo was there to answer all my questions at the start and Helen kept me up to date with everything every week. The sale completed in 8 weeks! They made it a painless and easy experience and I would highly recommend them to everyone I know. Thank you ladies.

Hayley · 22 June 2020

★★★★★ 1/5

Trustpilot

I would not normally feel compelled to…

I would not normally feel compelled to leave a review of this nature; however, my experience and observations regarding the management at Barnsley Haybrooks have left me extremely concerned.

Gemma · 18 September 2026

★★★★★ 5/5

Google

Lola at Haybrook Hillsborough was on the ball at all times when going through a difficult time selling our property. She was always up to speed with keeping me updated with the process of our move concerning both Solicitors and Agents.Would highly recommend. Thanks Lola.xx

Martin · 22 June 2023

★★★★★ 5/5

Google

Haybrooks were excellent in selling my house, Joanne and Annette were absolutely amazing. Always on the end of the phone, which can't be said for our many solicitors. Everyone involved was extremely helpful and friendly. Very happy to have our house sold and by some lovely folk. Thanks so much for everythingPositiveResponsiveness, Quality, Professionalism, Value

Iain · 22 June 2022

★★★★★ 5/5

Google

Lucy was very helpful and gave a good brief about the property, was good to communicate with Thanks Sibi Grihory Netto

Duo · 19 October 2024

★★★★★ 5/5

Google

Sue was amazing, Sue always kept me informed throughout the sale of my property, although it was not easy to always get hold of me. Sue is a real example of professionalism, she was always bright and friendly and took the time to explain anything I did not understand. Sue went above and beyond she is a real asset to Haybrook. Thank you Sue, you're the best x

BevS · 23 June 2019

★★★★★ 5/5

Google

I am a first time buyer so at the start of the process I was worried and didn’t know what to expect. Susan Smyth at Haybrooks has been absolutley amazing talking me through every step, responding to emails and phone calls very rapidly and assisting me in every way she possibly can both regarding buying a property and my own problems surrounding the sale. Could recommend them more.

Emma · 23 June 2019

★★★★★ 5/5

Google

I've recently contacted Hillsborough branch where I spoke to Sue who I found very helpful in helping with my situation regarding letting of property. Sue explained she was mainly sales however directed and organised a meeting with the rental team and from then on it was smooth sailing. Really appreciated Sues help as it guided me in the right direction. Would have no hesitancy in recommending Haybrooks especially Sue.

Joan · 23 June 2018

★★★★★ 5/5

Google

I have been dealing with Haybrook to purchase a property and the service has been excellent particularly Sue and Helen. They have both been helpful and professional and nothing is too much trouble. Even my solicitor mentioned how good they have been to work with! They are a credit to their organisation and I will definitely use Haybrook when we are ready to sell our property. Thank you both.

Frances · 23 June 2018