Trusted Agent profile · Sheffield

Haybrook Sheffield reviews

★★★★★ Excellent

771 reviews across 3 platforms

9-11 Middlewood Road, Hillsborough, Sheffield, S6 4GU

Part of Haybrook, see every office.

Haybrook's office in Sheffield, at 9-11 Middlewood Road, is rated 4.6 out of 5 across 771 reviews on three platforms, including 489 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

489

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

281

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Haybrook, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sheffield office, from every platform, shown as written. First names only.

5/5

Trustpilot

I would like to thank Megan at Haybrook…

I would like to thank Megan at Haybrook for all her help and support. It's nice to have someone who responds immediately and helps in any way she can. Would highly recommend Haybrooks.

Ms · 6 November 2019

Agent replied · 19 June 2024

Ms Broomhead, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

5/5

Trustpilot

Zoe Gregory @ Haybrook (Lettings)

Due to the unexpected falling through of the temporary accommodation I had arranged following a recent house sale, I had to arrange a let in incredibly immediate circumstances and due to the unexpected nature of the situation, it was far from straight forward and potentially an incredibly stressful one. However, thanks to the help from Zoe Gregory at Haybrook Lettings, everything was sorted within 24 hours and my new home was secure! Would fully recommend and I'm very much looking forward to renting from them for the future :)

Ciaron · 28 February 2020

Agent replied · 19 June 2024

Ciaron Elm, we're happy you found our staff to be so supportive during your experience here at Haybrook Sheffield (Lettings). Thank you, and have a fantastic day!

4/5

Google

Whilst selling my house with Haybrooks i dealt with Linda, Sue and Mandy. They were all very professional and informative. Offering help where ever needed. My house sold within 2 weeks

Gemma · 22 June 2020

Agent replied · 21 June 2024

Hi Gemma We are so happy to read such a great review about Haybrook Hillsborough!

5/5

Google

Haybrooks Hillsborough have just sold my house. I cannot emphasise how grateful i am to Sue Smyth for her tireless help in this matter and her warm and friendly demeanour. Many thanks Sue. Jen Hodgson

Dan · 23 June 2018

Agent replied · 21 June 2024

Dear Fizzy Jake Yo Man, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you, and have a fantastic day!

1/5

Trustpilot

Unprofessional and lazy company.

Haybrook Estate Agents are possibly the worst organisation i’ve worked with. I pay them every month to manage a home that I rent out. So far there has been five ignored emails & several phone calls each promising a callback which has never materialised. I am trying to handle taking possession back of my home, however I am unable to do this as no one will ever call me back or answer my emails. I have decided to escalate my complaint to the ombudsman as advised in their compliance procedure. This organisation has to be the most ineffective and unprofessional organisation I have ever had the misfortune to deal with.I have lost all trust in this company, and I’m actively seeking to move away from any involvement with them in future.

Andrew · 21 February 2024

5/5

Google

I have had a great experience in finding a home with Haybrook, in particular Joanne Parkin who was always efficient, helpful and very friendly. She has been a pleasure to work with on finding our property.

Emma · 23 June 2017

Agent replied · 21 June 2024

Dear Emma, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. It was a pleasure helping you find your new home. All the best. The team at Hillsborough You really made our day today

5/5

Google

Excellent service from start to finish. One or two issues with third parties but Haybrook dealt with them quickly on our behalf. I was impressed by the fact that all staff members were aware of our details, so even if our first point of contact was unavailable, our enquiry was dealt with. Many thanks to the entire team

Richard · 22 June 2023

Agent replied · 21 June 2024

Thank you for your kind words Richard. It was our pleasure to help you in the sale of your property. We wish you all the best!

5/5

Google

Lola dealt with the sale of my family home, having lived there for nearly 50 years. She was professional and empathetic which was appreciated as this was a big move. She dealt with all my queries and reassured me, helping to make the move as stress free as possible. Thank you very much Lola, I would highly recommend.

Ralph · 22 June 2023

Agent replied · 21 June 2024

Thank you for your kind words, it was my pleasure to help you make the move from your forever home, to new ventures. I wish you all the best for the future.

5/5

Google

Absolutely fantastic service from Jo Calvert. Very friendly, personable and professional. She made me feel very comfortable as a first time buyer and like she was working with me rather than against me (seemingly unlike every other Estate Agent I’ve dealt with!) Thanks for genuinely caring and helping me to buy my first home. I wouldn’t hesitate to use Haybrook again, Jo and the team are great!PositiveResponsiveness, Professionalism

Aziz · 22 June 2022

Agent replied · 21 June 2024

Thank you for your lovely review, it's been my absolute pleasure helping you find the home of your dreams!

5/5

Google

Susan was so helpful when we viewed houses she gave us plenty of time to look round the properties. She also contacted us with properties new to the market that fitted our specifications.

A · 23 June 2019

Agent replied · 21 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day! Hillsborough Haybrook

5/5

Trustpilot

Friendly and Approachable

I have most contact with Meg at Haybrook who is very approachable, friendly and understanding and she always works hard to get the repairs and any other work to the flat arranged as quickly as possible. I feel very comfortable in contacting her for any help I need and on days where she is not available the other staff are also very friendly and helpful. They chase up work that hasn't been done and check in with me to make sure work is completed. Thank you for all the help.

Isabel · 29 November 2019

Agent replied · 19 June 2024

Dear Isabel, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We are always more than happy to assist you if anything else comes up. Take care!

5/5

Trustpilot

Haybrooks are excellent...

Haybrooks are excellent.... I have used them to rent out property for me and they always do a really good job.Megan Hodson is particularly helpful and efficient and I recommend her highly.

Lynne · 18 October 2019

Agent replied · 19 June 2024

Lynne Morgan, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

5/5

Trustpilot

Fantastic service

I don’t normally leave reviews but definitely feel I need to share my recent experience. We are just about to complete on our sale and can honestly say Haybrook have been fantastic throughout the whole process. From my initial appointment with Yvonne right through to the work that Joanne has done, everyone has been so helpful. As soon as the house was up on the website, Haybrook had arranged several viewings and we accepted an offer within about 7 days. Unfortunately for us the buyers pulled out but straight away Haybrook had arranged 5 more viewing and we sold to another buyer within a couple of days. I wouldn’t hesitate to recommend Haybrook and will definitely use them again (if and when I come to sell). Thanks to all the teams efforts

Sarah · 29 August 2019

Agent replied · 19 June 2024

Dear Sarah W, Thank you for leaving such great and detailed feedback about your experience with Haybrook Gleadless estate agents. Thank you again for taking the time to let us know how we did. We hope you have a great day!Haybrook Gleadless

5/5

Google

As a small builder we chose Haybrook at Hillsborough to sell our 9 New Build houses in Deepcar. Without doubt that has proven to be one of the best decisions we have made. The whole team (Mandy, Sue, Linda, Joanne and Helen) have worked tirelessly and professionally on our behalf and have been a pleasure to deal with. I would 100% use Haybrook to sell our houses in the future and would recommend them to anyone who values high quality professional service! Keith Moore- MHR Properties

Keith · 23 June 2019

Agent replied · 21 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day! Hillsborough Haybrook

5/5

Google

From my very first meeting with Linda when she came to value the house, through putting it on the market, dealing with viewings to receiving and accepting an offer, the whole team have been professional, polite, friendly and so very helpful. The phone is always answered extremely promptly and with enthusiasm whoever answers it - Mandy, Linda, Sue, Jo, Abi or Helen, and I think I have spoken to them all! The whole team have been fully informed of all details of the property and the stages of the sale, so whoever you speak to is fully up to speed and able to answer any questions. I would highly recommend the team to sell your property - it will be in good hands. Thank you to you all.

Stella · 23 June 2019

Agent replied · 21 June 2024

Dear Stella Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property and the team could you assist you throughout the process Thanks Again Hillsborough Haybrook

5/5

Google

All the staff armtHaybrooks, Hillsborough branch were really friendly and helpful when we were looking to sell our parents house. When we first met Linda she was able to put our minds at ease, she is very knowledgable telling us what they would do to help us sell the house and get the price we wanted. She explained what would happen and how we could keep track of everything using their website. The staff working in the branch Sue Helen, Jo & Abi where able answer any questions we had if we rang them with any queries and they helped us when we received an offer, giving advise on what we needed to do. If I was ever to sel my own house I would use Haybrooks, Hillsborough branch and would recommend them to friends.

Helen · 23 June 2019

Agent replied · 21 June 2024

Hi Helen, many thanks for your fantastic review , we are so pleased to hear you have had such a positive experience with us and would recommend us Thanks Again Hillsborough Haybrook

5/5

Google

We haven't ended up buying a property through haybrook but we attended 2 open houses with them while we were searching. Both open houses were run by Sue Smyth in the Hillsborough office who was brilliant, really friendly and professional. She also contacted us directly to let us know about a house we may be interested in which I was very impressed with as despite registering our details and criteria with a number of estate agents, only she did this. Overall an excellent service received 🙂

Nicole · 23 June 2019

Agent replied · 21 June 2024

Hi Nicole Thankyou for the 5 star review, and really happy to hear how pleased you was with our services. and how we are assisting you with your property search Many Thanks Hillsborough Haybrook

5/5

Google

I would very much recommend the team down in the Hillsborough branch, being a first time buyer the girls I dealt with were all very helpful. Mostly speaking to Jo by phone, she was fantastic and kept me really up to date with everything that was going on. Sue showed me the property I am buying and answered all questions I had whilst looking around. The other girls I came across in branch, Mandy, Linda and abbi again we’re all brilliant and efficient in again keeping me up to date with the whole process. Thankyou team Haybrook, you’ve kept me sane this last few weeks!!

Emma · 23 June 2019

Agent replied · 21 June 2024

Hi Emma , thank you for the brilliant review , the team are delighted you have had a brilliant service from us Have a great day Hillsborough Haybrook

5/5

Google

We recently had haybrooks to sell my mum's house and we couldn't be more pleased.We first met Mandy who came to see us and was brilliant she explained everything to us and put mum at ease.Joanne and Sue came to do the viewings and they are so lovely they couldn't do enough for us. Linda came and did the photos which was brilliant the whole team at Haybrooks are a credit they go to extra lengths keeping you up to date every step of the way they sold the house in 6 weeks thank you each and everyone of you.

Julie · 23 June 2019

Agent replied · 21 June 2024

Hi Julie, thank you for the wonderful review, so pleased you have had such a positive experience with the team. Best wishes Hillsborough Haybrook

5/5

Google

I cannot praise this team enough, they are BRILLIANT. From the very first welcoming telephone conversation with Abi; the valuation and fantastic photos from Linda; Mandy putting the house on the website (and negotiating us a very good price for our house); Joanne and Sue enthusiastically updating us with viewing information (and Joanne kindly helping me with solicitor's forms), and Helen very helpfully guiding us through the solicitor's process, this whole experience has felt very easy, and every member of the team have been lovely to talk to. They found us a buyer in under 3 weeks..amazing!! Thank you ladies, you've been fab🙂🙂

Julie · 23 June 2019

Agent replied · 21 June 2024

Hi Julie , thank you for the 5 star review , the team at Haybrook are really pleased we have provided a great service for you Regards Hillsborough Haybrook

5/5

Google

Highly recommended! With so many estate agents out there, knowing which one to choose is a nightmare, but from my first meeting with Linda I knew that Haybrook were the right company for me, she was very professional and honest. From then on Jo and Sue took on the sale of my property. Both very friendly and efficient and kept me informed every step of the way! Sale now complete! Helen took me through the last few weeks, keeping me up to date with proceedings and all ran very smoothly. I also used Haybrook's recommended solicitors, RG Solicitors, and again very professional and efficient all through the sale process. Couldn't recommend both any higher! From start to finish I have been a very happy customer and glad I went with Haybrook!

Kathryn · 23 June 2019

Agent replied · 21 June 2024

Dear Kathryn Flanagan, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. So pleased you have had a positive experience with the team at Hillsborough Kind Regards Hillsborough Haybrook

5/5

Google

Haybrook have been fantastic! Linda took photos that showed my property off beautifully - attracting the sale I needed. Sue managed my sale - keeping me informed every step of the way. She was also kind and caring to me helping me cope with the stresses of selling. Mandy managed the property I was buying - my dream “forever home”. Again she kept me and my vendors informed throughout ensuring the chain stayed together. I cannot rate Haybrook enough - my sale and purchase has not been without its ups and downs but they seemed to genuinely care about making my dream happen and were reactive and supportive in solving problems to keep everything in motion. Thank you guys!

Paula · 23 June 2019

Agent replied · 21 June 2024

Hi Paula , Thank you so much for the 5 star review we are so pleased to hear you have had such a positive experience , and look forward to helping you through your purchase and sale Have a great day Hillsborough Haybrook

5/5

Google

Haybrook have been fantastic at selling and finding us a new property. Everyone provides excellent customer service. Jo & Sue are excellent at arranging viewings and keeping you up to date with feedback. They are also fantastic at letting you know when new properties arrive on the market. Linda and Helen have been great at preparing our property for sale and keeping us to date with solicitors feedback and time scales for buying & selling a property. We used Dan at Just mortgages for our mortgage and again he kept up frequently updated on the process of our mortgage. We are hoping to complete the sale and he purchase of our house/home in 3/4weeks and everything so far has been 5 star service! We will always recommend Haybrook to friends & family.

Steph · 23 June 2019

Agent replied · 21 June 2024

Hi Steph, we are delighted to hear you have had a 5 star experience from us and everyone has helped you . Kind Regards Hillsborough Haybrook

5/5

Trustpilot

I was really happy with the service I…

I was really happy with the service I received from Haybrooks estate agents. Paige Marson dealing with my case and she was super speedy, helpful and efficient and really went out her way to help me in purchasing the property I wanted. Very helpful and speedy and I’m very happy and grateful From Parisha Ruparelia Thanks

Parisha · 26 February 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Haybrook Sheffield

Has Haybrook won any awards?

Yes. In The Trusted Agent 2026 awards: Haybrook, Sheffield won Platinum.

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Tell us what you need and we'll put you in touch. Haybrook hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sheffield.

What do you need help with?
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