Haybrook Sheffield reviews

★★★★★ 5/5

Trustpilot

Top notch

I’ve heard horror stories about letting agents from friends and so assumed all were the same however Haybrook Sheffield have been incredible any issue we’ve had they’ve fixed it as soon as they were alerted to the issue, most recently we were without water due to an old part on the overflow tank I rang them and within a few hours they had sorted a plumber to come out the same day! If anyone is looking to rent in Sheffield i couldn’t recommend a better letting agents! Particular shoutout to Meg for sorting the friendliest plumber in Sheffield

Amy · 23 August 2019

★★★★★ 5/5

Google

A big thank you to Dan Bingham and all the lovely team for your professional, efficient and very friendly service during our sale and purchase procedure. You are continuing to look after us as we now head towards completion. Our grateful thanks also to Sam Miah for his invaluable financial advice.

Stephen · 23 June 2017

★★★★★ 2/5

Trustpilot

An insight into Haybrook’s methods.

I’m confused, I’ve used PurpleBricks to sell my house who have posted it on Right Move and On The Market yet I’ve had cold calls from Haybrook only two days after asking me to sell with them. It went live midnight in the Thursday yet one call came two days later on the following Saturday and another from a different person on the Monday. The confusion is that I thought cold calling on mobile phones was something that took place 20 years ago! At least it’s probably around that time it last happened. No other estate agent does this, why does Haybrook? Bad form….. check you’re going with a reputable company before using Haybrook. Not recommended.

Jay · 1 November 2022

★★★★★ 1/5

Trustpilot

Rude and no communication

So I know no one has high hopes for estate agents but I really did not think they would be this unprofessional. I cannot imagine another agency not communicating with each other and be so disorganised as this branch. I called to put an offer in to a house and a gentleman took my details. Yet when my husband followed up with it, apparently I magically didn’t phone/ it didn’t exist. If you ever have the displeasure to deal with Nicola Siddall please avoid. She only acts in the interest of the vendors and offers no solutions despite buyers being just as valuable in the process as vendors. She is just very rude in general and will badger you. I guess be aware of all of this if you have to choose these estate agents. Take your business elsewhere otherwise or ask for another agent.

Ishwah · 5 November 2024

★★★★★ 5/5

Trustpilot

We have just purchased a house through…

We have just purchased a house through Haybrook Swinton, and they have been AMAZING! We're not even their customer, only the buyer. Nicola has gone out of her way to fit me in for viewings, at the last minute, and even when she should have been leaving for the day, she met me at a property. Total commitment and very high standards but also very friendly and caring, nothing has been too much trouble. An assett to the company.I would totally recommend Haybrooks Swinton. Thank you so much for getting me and my famiy the house we wanted.

Sarah · 18 June 2019

★★★★★ 1/5

Google

Reviewing at 1 star for this misleading piece of junk mail claiming to have a buyer interested in my house that is currently up for sale. A couple of minutes on the phone with the Hillsborough office revealed this not to be true and just an attempt to come and value my house with a view to taking over from my current agent.

Marco · 10 June 2025

★★★★★ 5/5

Google

Yvonne and her team at haybrook did a fantastic job in selling our house, professional service from all staff and really understood our needs.

Vicky · 22 June 2023

★★★★★ 2/5

Trustpilot

Our house on sale with a different…

Our house on sale with a different estate agent but keep getting calls every 2 days from haybrook asking if we want to sell with them I have said not atm our house only been up a couple of weeks then this morning 11th sept I got a call say I had requested a valuation on our house from them I never did this getting silly now haybrook know when you go with an estate agents that you are tied in for 20 weeks and believe me im not happy about that too 20 weeks not good anyway haybrook stop calling me I will contact you if I need to stop touting for business

Nichola · 11 September 2022

★★★★★ 1/5

Trustpilot

Stay far far far away

They do not deserve a STAR. If you want to live long without hypertension avoid this company. The rude lot of them are unprofessional. Lived in a property through them, had my fence collapse and sit on the floor for 6 months. They dont pick up or return calls. They act like they are doing you favours. They lie through their teeth. They truly are scum. I beg you, if you ever see them signposted on any property run as fast as your legs can carry you. I promise you your regrets start instantly.You’re better off being homeless than to rent through this terrible company. Utterly shameless. I hope they’re out of business soon. Run Run Run Run!!!!!!!!!!!!!

Ayokunle · 17 October 2024

★★★★★ 5/5

Google

Very friendly and helpful Lola was great at keeping in contact and answering any questions we had without any fuss. Thank-you

Bradley · 26 August 2023

★★★★★ 5/5

Trustpilot

Friendly, helpful, efficient and honest.

We are selling our first property so were very new to the whole process and quite nervous.Bianca came to value the property and we instantly knew they were the right people to help us.We liked their honest approach and the flexibility they offer to people that are selling the property through them. The house has been on the market for a week and it's already sold for higher than the guide price.Good advice throughout the viewing and bidding process and always happy to help with any queries we had.We plan to say in our next house for decades but if I were looking to buy or sell a property, they would be the first people we would go to.

Rob · 26 August 2022

★★★★★ 5/5

Google

Brilliant, from start to finish! Daniel was very helpful and made what was a daunting meeting, very simple and a very pleasant experience

Danny · 22 June 2023

★★★★★ 5/5

Google

We recieved excellent support from Haybrook Hillsborough branch, especially from Susan Smyth. As a first time buyer, Susan has been very supportive throughout the process and provided useful advice on the current housing market in the Hillsborough area. I would highly recommend Susan and her expertise!

Harriet · 23 June 2019

★★★★★ 5/5

Google

Excellent service. Both Yvonne and George have been very friendly and helpful while also being highly professional . The house sold very quickly and for above the asking price, without me having to do anything. They have both made what can be a very stressful experience extremely easy.

Nichola · 26 September 2024

★★★★★ 1/5

Trustpilot

2 years worth of failings

2 years worth of failings Staff leave and don’t pass on We paid for a fully managed service renting out our property but had no one managing our property, made many formal complaints all emails ignored repeatedly. Was paid significant compensation and promised things would get better they havnt and are now increasing fees Iv been told only 2 people manage 500 property’s and they can’t cope and staff leave weeks after starting This company Lettings department is a disaster please do not use

Hayden · 23 September 2024

★★★★★ 5/5

Google

Annette is fantastic and is always on hand to assist with my queries, i would more than recommend her to my Friends and Family and certainly will in the future. 5 Stars.

Luke · 22 June 2022

★★★★★ 5/5

Google

Yvonne, Jo, Annette and all the staff at the branch literally have gone above and beyond and are truly fantastic people with outstanding customer service. From the word go nothing has been too much for them with the wonderful Yvonne giving us the valuation which was such a fab experience and very professional giving all advice we needed on selling, to the photos been taken and then how they have looked after us and the sale so far has been truly a pleasure. I can't recommend them enough & expecially Dan with the mortgage advice and looking after us through the whole solicitors process and giving us the best deal possible. I would absolutely highly recommend them to anyone it's truly been such a pleasure so far and also helped sell our house quickly thank you so so much its truly been a wonderful process so far :) you've made a massive positive change to our lives and our family journey :) your all such wonderful peoplePositiveResponsiveness, Quality, Professionalism, Value

Bekki · 22 June 2022

★★★★★ 5/5

Google

If you want to buy or sell a house, I would fully recommend Haybrook. Lola, Yvonne and the wider Team will support you from start to finish. Warm and friendly Team with a smile, always helpful, know their stuff and have a thoroughly Professional approach. No 'Sales Talk' with these lovely people, they say it as it is. You will be able to trust them with your every want and need. They were with us 100% of the way and nothing was too big or small for them. We were with the Hillsborough, Sheffield office, you must pay them a visit.

Stephen · 22 June 2022

★★★★★ 5/5

Google

We are looking for a buy to let and Sue Smyth has been our contact. She is an absolute pleasure to deal with and always keeps us up to date with new properties that come on the market and advice on rental areas. Thank you!

Marie · 23 June 2019

★★★★★ 5/5

Google

Julian was amazing very professional thank u for your help

Debbie · 23 March 2024

★★★★★ 4/5

Google

Haybrooks at Hillsborough have been great, especially Helen and Joanne. Nothing was too much trouble for them and we have always been kept fully informed every step of the way. Helen's calm and friendly approach helped to alleviate some of the stresses of selling our home.

Steve · 23 June 2018

★★★★★ 5/5

Trustpilot

We rented a property through haybrooks…

We rented a property through haybrooks and in the follow up to our moving out process Ryan Waughdealt with us brilliantly, he was always there to help with matters and answer questions we had. Communication was always great and everything was dealt with by Ryan quickly and professionally. We would like to say thank you to him for making sure everything was dealt with for us. We would also like to mention Zoe who did viewings with potential tenants at the property we were moving from. She was very professional and put me at ease throughout.

Ashleigh · 4 May 2022

★★★★★ 5/5

Google

Recently went with haybrook hilsbourgh to buy me and my wife first house together, Susan Smyth was more than helpful in the purchase of the house guided us along the way and was only a phone call if we ever needed anything. Top service.

Dale · 23 June 2019

★★★★★ 1/5

Trustpilot

Won't leave you alone!

Wanted an online quote, signed up and they haven't stopped cold calling me since, sometimes multiple times a day. Blocked the number but it still gets through.

Liane · 10 April 2026