Trusted Agent profile · Sheffield
★★★★★
771 reviews across 3 platforms
9-11 Middlewood Road, Hillsborough, Sheffield, S6 4GU
Haybrook's office in Sheffield, at 9-11 Middlewood Road, is rated 4.6 out of 5 across 771 reviews on three platforms, including 489 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Haybrook, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
5/5
GoogleSue Smyth was excellent. We dealt with quite a few different agents when buying a house, Sue was great and stood out from the rest even though we didn't eventually use Haybrook if anyone was to use Haybrook i would have no problems recommending Sue. Thanks for been so nice. Appreciated. Adam + Kate
Thank you again for taking the time to let us know how we did. We hope you have a great day! HillsboroughHaybrook
5/5
TrustpilotI have used Haybrooks for the last 2…
I have used Haybrooks for the last 2 years, they have managed the property efficiently and professionally. I have mostly dealt with Dan and Megan, who have always been very helpful and were exceptional in dealing with the appalling mess left behind by a tenant. Thank you both .I would definitely recommend them.
Angela Jones, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
5/5
GoogleWe had a really good service from Haybrook Hillsborough. Lola showed us around a few houses and was so helpful and friendly, she didn’t put any pressure on us whilst looking but was always there to answer all of our questions. Throughout the purchase of the house, she kept us in the loop and was great at communicating which made us feel secure in the house buying process. We can’t thank her and the team at Haybrook enough!
Dear Rhys, Thank you so much for your KIND review. We wish you all the best in your new home!
5/5
GoogleJust wanted to say that my experience with Julian from the Hillsborough branch was very positive. He was extremely courteous, efficient and approachable and we had a really good discussion of my needs. He is a good listener and was very understanding. He gave me some valuable advice and contacts in other area offices. I now feel confident that I’ll find the right property for me.
Thank you so much for your kind words, it was a pleasure to meet with you.
5/5
TrustpilotJust wanted to say a big Thankyou to…
Just wanted to say a big Thankyou to the team at Swinton branch especially Sharon Bennett. Our sale hadn’t been the most straight forward and with the added pressure of Covid-19. Finally on completion day a week before Christmas Sharon was keeping us updated and then when things were looking like it might not go through without Sharon it probably wouldn’t have so for that we’ll always be grateful, we’re in our new home now and very happy so thanks again
5/5
TrustpilotThe Amazing Annette - the manager at Haybrooks…
Annette the manager at Haybrooks Hillsborough is an absolute credit to the company, she has gone above and beyond numerous times throughout this process to get us though our property purchase. I couldn’t recommend her enough and we couldn’t of done it without her!
Hi,Thank you for taking the time to leave us a great review about your experience with us!
5/5
TrustpilotExcellent service
Excellent service, very helpful and Laura was a delight throughout the process. Keeping us regularly updated at every stage and keen to help in any way.
Hi Sarah, thank you for your kind words for Laura, we really appreciate it.
5/5
GoogleAll the staff are brilliant and so helpful George Vaughton has gone the extra mile thank you Team haybrook
Thank you so much for your kind words. It was our pleasure to help you with the purchase of your property.
5/5
GoogleIf i could give 6 stars, i would have :) Friendly, professional and efficient service provided throughout the process. I have had the pleasure of the Hillsborough branch's services on both sides of the fence (purchase & Sale) and will absolutely use them again. Special thanks to Holly, Helen, Ellie, Joanne, Dan, Sam, and Sarah.
Dear Liam, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling and purchasing properties through the Hillsborough branch. If the renovation on your new home is anything like your last attempt we will all be excited to see the finished job!! We wish you all the best for the future in your new home and thank you for the amazing review. Haybrook Hillsborough estate agents
5/5
TrustpilotI have to say a huge thank you to Katie…
I have to say a huge thank you to Katie who is just amazing, the service and professionalism in the way she handled a very delicate situation was second to none. She was very helpful and sympathetic to the problem we had and dealt with it to an extremely high level. A credit to the company. All the girls who I have spoken to when they answered the telephone have all been very friendly and polite. An excellent letting agents.
5/5
GoogleHaybrooks have been brilliant throughout the whole house buying process. Joanne in particular has been there to answer all my questions and has always come back to me in a timely manner. She has really helped to make the process smooth and stress free! I would definitely recommend Haybrooks!
Dear Rhona, Thankyou for your 5 Star review great to hear how smoothly the process has been for you. Many Thanks Hillsborough Haybrook
5/5
TrustpilotGreat estate agent
Had estate agents trying to sell my house for two years finally decided to go with Haybrook . Sold straight away thanks to Nicola at the Swinton branch . She took control of the sale and through dogged determination closed the sale within a week . Brilliant well done Nicola .
Dear John, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Feel free to reach out to us if you need anything. Have a wonderful day.
5/5
GoogleThank you to Lucy for showing me round at a property. She was knowledge around the questions I had. Pleasant viewing and was not rushed.
5/5
GoogleGeorge from Haybrook was amazing, he responded to my emails punctual and was always helpful and friendly. Even when I got a little frustrated at times he was always able to make me smile. He went above and beyond to facilitate our needs. I would definitely ask for George if you decide to use Haybrooks.
Thank you for your kind review Teresa!
5/5
TrustpilotHaybrook Sheffield Great service
Many thanks to Leigh , and then Christina Clarke of Haybrook in Sheffield regarding my sons house purchase, which was far from straightforward for a number of reasons . Christina was efficient, professional , and maintained communication to a very high standard throughout her involvement. Could not praise her more. She went above and beyond in her role , with Covid 19 affecting business in the middle of it all ! Well done and thanks for all your work. Much appreciated . The Barrett's
5/5
TrustpilotI just wanted to pass on my thanks to…
I just wanted to pass on my thanks to Joanne McCarthy and Elle Slade for the ongoing professional support and advice I’ve received as I’ve progress through the buying process. As an investor, it’s really important to work with Agents who understand the needs of both the seller and the buyer and can effectively communicate between the two parties. Joanne and Elle certainly do and are always very professional and efficient in responding to information requests and key questions I need answering throughout the process.
5/5
GoogleWhilst looking for our first property to buy Sue Smyth was amazing. She kept us in the loop with any properties within our area while taking all our preferences into account. She is friendly, efficient, well organised and it has been an absolute pleasure working with her.
Thank you again for taking the time to let us know how we did. We hope you have a great day! Hillsborough Haybrook
5/5
GoogleHaybrook Estate Agents were very professional, efficient and dealt with my sale with great care and dedication. Because of the nature of my case there were time constraints and Haybrooks were able to meet these, get the full asking price and keep me updated at all stages. My personal thanks to Joanne.
Dear Mr Rashid, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your lovely property. Thank you again for your star rating! Regards Haybrook Hillsborough
5/5
Trustpilot5* Service from Ryan in Haybrook
Currently Ryan is dealing with the Electrical appliance in the letting apartment. He is patient but quick in response. He has helped to solve problems in a good way. We really enjoy the excellent letting service he has provided.
Hi,Thank you for taking the time to leave us a great review about your experience with us!
5/5
GoogleI found the staff very helpful when I phoned up nothing was to much trouble, Joanne Calvert was the one we dealt with the most and found her very good at contacting the vendors and sorting things out we are very happy how things have gone.
Hi Keith Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. and pleased to hear that we helped to communicate to ensure the process ran smoothly Best Wishes Hillsborough Haybrook
5/5
GoogleSusan Smyth was extremely friendly and helpful whilst I was looking for a property as a first-time buyer, and even though I ended up making an offer on a place with a different estate agent, she still offered her advice to help me through the process.
Hi Jake , Many thanks for your kind words, really appreciate you taking the time to leave feedback. we are always here to assist. Haybrook team
1/5
TrustpilotGot cold call from these randomly
Got cold call from these randomly, don’t know where they got my number from, telling me my house was up for sale, when it wasn’t and have no intentions of it being for sale, fuming. Woman at the other end of the phone couldn’t care less, what I want to know is, where did they get my private number from If I ever put my house for sale it wouldn’t be with this company Only gave 1* because I had to AVOID AVOID AVOID
5/5
GoogleTo date we have found the staff most helpful and kind. They think of all aspects of compassion and empathy involving us moving house which is stressful to say the least of it! We continue to work with our agents and hope for a positive outcome. Would highly recommend Haybrooks.
Dear Sue George, Thank you for leaving such great feedback about your experience with Haybrook Hillsborough estate agents. Please let us know if there is anything else we can do for you; we are more than happy to help!
5/5
TrustpilotBest agency in town!
Our first experience renting a house in England was with Haybrook and i can’t be thankfull enough for How good and quick they do they’re job. We keep contact with agency and landlord through Katie Woodhead and she is a star, the agency is very lucky to have her! She is very nice and spot on, always doing her best to maintain the standards of the agency ! Thank you guys! Keep up the good work ! 👌
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Yes. In The Trusted Agent 2026 awards: Haybrook, Sheffield won Platinum.
