Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI spoke to Lindsay and she helped me with everything I needed when I had to isolate due to covid. She was always honest with me and kept me up to date at all times.
Emily · 16 March 2022
Agent replied
Dear Emily.
Thankyou for taking the time to leave this positive review. We do aim to be honest and upfront with all our customers and are pleased that your experience with us was so great.
★★★★★ 5/5
GoogleDove have been fantastic, especially Liam, with great communication and have been great with any queries I have had about signing for my property! I feel supported and listened to and I am looking forward to a great year with them.
Natasha · 15 February 2021
Agent replied
Thankyou for taking the time to write this review Natasha. Customer service is extremely important to us. Ill be sure to pass on your comments to Liam and the rest of the team
★★★★★ 1/5
GoogleAbsolutely diabolical company. Do not use these if your daughter or son want to rent a property anywhere to be honest. Letting agents are in essence agents for the owner/landlord. This being said should also be able to answer questions and deal with issues arising with any property. How about safety of a ground floor window that was broken. This being a float rented to two young girls. Or the return of rental deposits no sorry, I don’t think either of those will be dealt with. Do not use this company under any circumstances if you value you child's welfare and happiness.
Darren · 19 July 2022
Agent replied
Dear Darren, Thank you for your review and we are sorry to see you are dissatisfied with the service received from one of our landlords. If you would please email us at info@doveproperties.co.uk with details of the issues , we would be happy to look into it in detail and take it up the complaint with the landlord of the property. Thank you and Best wishes.
★★★★★ 5/5
GoogleHad a great experience with organising my new let
Catherine · 23 December 2025
Agent replied · 30 December 2025
Dear Catherine
Thankyou so much for your review. We hope you will be really happy in your new home.
★★★★★ 5/5
GoogleHaving lived in Dove Properties managed houses for the last three years they had always been great and I was really happy with the experience I received. In particular however, Joshua Trigg had always been really helpful in the past, sometimes replying to my emails or calls for various queries. But recently Josh truly went above and beyond for me and I cannot express how grateful I am! I now live abroad having left my Dove managed property at the end of my degree, yet in an absolutely nightmarish mix-up my Mothers birthday present, an Iphone to enable her to contact me while i'm away, ended up being delivered to my old address in Sheffield. I messaged Dove absolutely panicked, fearing this expensive gift would be gone forever. Josh promptly and professionally replied to my email, reassuring me that he had contacted the new tenants requesting the package to be dropped to the Dove office, putting my mind at rest that he would be in contact with any updates. Not only was Josh able to retrieve the gift, he also went above and beyond for me, doing multiple trips back and forth to the post office in his own time, to have the gift sent to its rightful owner, quickly and safely. I really am so grateful for how Josh was able to handle this situation for Dove and hope he is rewarded for his efforts.
Jess · 2 March 2017
★★★★★ 5/5
GoogleRecently joined Dove after leaving a tenancy mid contract. Emma made the process very smooth and was always happy to answer my questions. She was very efficient with everything and got the contacts turned round within days.
Francesca · 18 September 2021
Agent replied
Dear Francesca. Thankyou for the lovely review. We hope you enjoy your time in your new home.
★★★★★ 5/5
GoogleJodi Viggars has been extremely helpful and cooperative throughout the process of letting my flat. She responds extremely quickly and has solved any issues I have had with the applications. Thank you Jodi!
Christine · 20 April 2022
Agent replied
Thank you so much for your kind words and time taken to leave this review!
★★★★★ 5/5
GoogleI am a landlord who became so as a way to secure some sort of income for when I retire (I'm self employed)/put something aside as a college fund for my children. Until a couple of years ago I would have advised anyone thinking of doing so to think again. I found it greatly increased the stress in my life and regretted the decision somewhat, yet with the market collapse have little alternative but to carry on.
That all changed when I started to work with Dove Properties. I realise it really needn't have been the way I suffered prior. Life is so much easier now. My tenants get a much better service than I was able to give them... even though I really did try my best and often gave "inconvenience" discounts because I felt I had not got on top of a problem a quick as I should have. (I have always had good relations with my tenants and this helped ensure they say so).
Dove Properties were actually the second agent I have used. The first was OK but I did feel as though ultimately all problems were still brought to me with me wondering what to do. Dove bring problems to my attention with possible solutions AND the recommended solution. I just need to give the stamp of approval to go ahead. It really is a no brainer. Small items are dealt with as matter of course and I find out about them at statement time (although you can ask to be notified about everything... but as the old saying goes, "why keep a dog and bark yourself?"; please note this is NOT meant to be derogatory).
I was once bestowed with the following information about how to choose a property manager, by a very wise and totally (geographically) unrelated agent:
---
My own criteria for choosing an agent in an unfamiliar location would be ;
1- `Independant` [not part of a national Chain/Franchise]
2- Have an office close to the property
3- Reasonably long established [10 yrs plus]
4- Good presentation [Website/Office/Advertising]
5- Staff would need to give me confidence when i first spoke with them !
There are a couple of Organisations which may give some comfort if they belong to them [ N.A.E.A.] and [T.P.O -The Property Ombudsman]
Unfortunately membership of either will not in itself guarantee anything much but I guess you would not join either if you intended to rip anyone off !
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The first agent I used did not tick all the above boxes and did not quite love up to my expectations. Dove Properties tick ALL the above and have far exceeded my expectations. I've often been a believer in "if you want a job doing properly, do it yourself". However, with Dove, I can honestly say they do it much better than I can do it and they have really made my life far less stressful. They are thorough and have the in depth knowledge of all aspects of renting... as far as I can tell.
Oh, and wondering if you want to hand over a fee to someone else to manage your property? I think you will find that your return, after deduction of fees, increases. Why? Because they can get a better price. Is this fair? Absolutely! The tenants get a far superior and safer service than most standalone landlords can offer. Oh, and gone are the lapses between rental periods. My income, to pay mortgage amongst other things I'd a lot steadier. If course, I shouldn't forget to mention the time... oh the time I have got back!
Thank you to all at Dove Properties!
Signed,
A well intentioned landlord.
Tariq · 2 March 2016
★★★★★ 5/5
GoogleBooked a viewing Chris. On time and a gentleman
Arman · 16 December 2025
Agent replied · 30 December 2025
Lovely review. Thankyou Arman
★★★★★ 5/5
GoogleVery friendly, very helpful
Hayley · 23 January 2026
Agent replied · 27 January 2026
Dear Hayley
Thank you for your feedback, we’re glad you found our service friendly and helpful.
★★★★★ 5/5
GoogleVery helpful and informative
Harry · 22 January 2026
Agent replied · 22 August 2026
Dear Harry
Thank you for your feedback. We’re glad you found the service helpful and informative, and we really appreciate you taking the time to leave a review.
★★★★★ 1/5
GoogleSlow, manipulative, unorganized. Not really sure if they're managing too much for their sake or is it just how they act. They put you through a lot of checks and even send documents to sign and then back out because whatever reason happened. They act impulsively upon phone calls and don't respect the idea of needing to get a written confirmation first.
Don't recommend it.
Mohammad · 9 September 2023
Agent replied · 30 September 2023
Dear Mohammad
I hope you are well. Unfortunately I am unable to locate your details anywhere on our database and cannot see that we have had any dealings with you. Please could you email in to info@doveproperties.co.uk with some more information so I can look into the nature of your negative review.
Thankyou
★★★★★ 5/5
GoogleWe’ve had a great experience with Dove Properties so far! Jodi has been extremely helpful through the whole process and responds quickly. Thank you!
Emily · 14 February 2023
Agent replied
Thanks for the great review Emily. Good luck in your new accommodation for the next academic year from all the team at Dove
★★★★★ 5/5
GoogleWe have found a great student house for next year with Dove Properties. The service we received from Jodi was great - quick and helpful responses to any questions we had and the virtual tours organised were so useful.
Beckii · 1 December 2020
Agent replied
Hi Beckii. Thankyou for such a lovely review. We will be sure to pass on your comments to Jodi and we hope you will be very happy in the property.
★★★★★ 5/5
GoogleI have been sorting out my accommodation for my second year at Sheffield Hallam university and whilst lots of my friends have found this process very stressful and daunting, Emma has made the process easy and enjoyable. I was given a viewing with in a couple days of asking for one and once I decided to go ahead, I was provided with all the information I needed and any questions I had were answers promptly and sufficiently. I have since recommended dove properties to others due to Emma’s great service. Thank you!!
CHARLIE · 16 March 2022
Agent replied
Thanks Charlie, that's great to hear! Best Wishes!
★★★★★ 5/5
GoogleHad to leave my tenancy unfortunately and Emma was so helpful couldn’t have done enough always on hand and kept me updated throughout the whole process, smoothly done from start to finish:)
Mason · 16 March 2022
Agent replied
Thanks for leaving us a review Mason. Pleased to know that the process ran smooth for you and we wish you the best of luck in the future. From all the team at Dove.
★★★★★ 5/5
GooglePhoebe was very helpful to us when finding a property, she was always on hand though email or phone.
Sophie · 30 June 2023
Agent replied · 30 July 2023
Thanks for your lovely review Sophie!
★★★★★ 5/5
GoogleSeamless service throughout my tenancy, all staff were organized and friendly. Special mention to Jodi for her efficiency and patience during the signing period.
Elliot · 15 January 2023
Agent replied
Thankyou for taking the time out to leave us this positive review Elliot, it is most appreciated. We will be sure to pass on your kind words to Jodi.
★★★★★ 5/5
Googlechris was very helpful today, thankyou!
Charlie · 22 December 2025
Agent replied · 22 August 2026
Thankyou Charlie
★★★★★ 5/5
Googlechris was lovely! amazing houses too
Charlie · 22 December 2025
Agent replied · 22 August 2026
Dear Charlie
Thankyou for leaving us a review we do appreciate it.
★★★★★ 5/5
GoogleJodi was very helpful and quick to answer any questions we had when helping us with our property :)
Marisa · 31 May 2023
Agent replied · 30 July 2023
Dear Marisa
Thankyou for your kind words. We hope you will be very happy in your new home for the next academic year. We will also pass on your comments to Jodi.
★★★★★ 5/5
GoogleJodie was extremely helpful in getting everything signed and paid for the house, emails or queries were responded to quickly and was a very professional service with excellent customer service
Libby · 16 March 2022
Agent replied
Hi Libby, thanks for leaving this lovely review. We really appreciate you taking the time to do so!
★★★★★ 5/5
GoogleI was really well looked after over the course of the year I rented with Dove Properties. Shout out to Mark and Dan for being so attentive and always on the ball with any queries or problems I had.
Dominic · 1 March 2020
Agent replied
Hi Dominic, thanks so much for your kind review.We're glad to hear you enjoyed our service.
★★★★★ 5/5
GoogleMy wife and I found the experience with Dove properties excellent from start to finish. We were impressed by how responsive staff were. We were eager to move back to Sheffield and had a viewing / contract signed and moved in in approx 10 days! Compared to some other agents we have used we actually felt like the staff wanted to help! Thanks very much to all we communicated with and would highly recommend to anyone looking for a place. + we’re loving the house on hunter hill road!PositiveResponsiveness, Quality, Professionalism, Value
Harry · 26 August 2021
Agent replied
So pleased to hear you are settling into your new home. We aim to provide a high level of customer service so to get a review like this is lovely. Thankyou from all the team at Dove Properties
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