Trusted Agent profile · Shaw
Verified
★★★★★
260 reviews across 1 platform
Lucena House Shaw Village Centre, Ramleaze Drive, SN5 5PY
Richard James's office in Shaw, at Lucena House Shaw Village Centre, is rated 4.6 out of 5 across 260 reviews on 1 platform, including 260 Google reviews rated 4.6.
Every review we hold for the Shaw office, from every platform, shown as written. First names only.
5/5
GoogleChris was so helpful throughout the whole process of me purchasing my first home. He always gave me updates and kept me in the loop with what was going on. Very professional!
Thanks for taking the time to write us this 5 star review Lauren, we will be sure to pass on your comments to Chris and are so pleased to hear of your professional experience.
5/5
GoogleLuke boles is a legend, thanks for everything 👍 …
Thank you so much for the kind words! Luke Boles really is one-of-a-kind, and I'm glad to hear that he was able to help you. We're always here to support you, so please don't hesitate to reach out if you need anything else.
5/5
GoogleGreat experience - The team at Richard James do what they say they’re going to do and made the sale process simple and easy.
I'm thrilled to hear you had a great experience with our team at Richard James! Making the sale process simple and easy is always our top priority, and we're pleased to have delivered on that for you. Thank you for your kind words and we hope to work with you again in the future!
5/5
GoogleSo far, so good. Matt has been very proactive in helping the sale of my property.
Thank you for the 5 star review Coral!
5/5
GoogleWas with other estate agent for months but no sale. Richard James stepped in and the house was sold within 2 weeks. professional and friendly. Always kept me up to date every step of the way. If you want to sell your house quickly, go with Richard James.
Thank you so much for your positive review! We're thrilled to hear that we were able to help you sell your house quickly and that you found our team to be professional and friendly. We understand the importance of keeping our clients … More
1/5
GoogleConstant unsolicited leaflets through door asking me if I want to sell my property. Cease and Desist please. I’m not interest in selling
Hi, You are welcome to contact the West Swindon branch to discuss this matter further. Tel: 01793 877708, or email the branch manager, barriebrocks@richardjames.uk
5/5
GoogleWonderful service from Luke Boles. Excellent communication skills on a daily basis. Within the week Luke manage to sell our home. Very grateful!
We are delighted to hear about your positive experience with Luke Boles! Excellent communication skills and selling your home within a week is truly impressive. Thank you for choosing our service, and we are grateful for your feedback!
5/5
GoogleHaving recently completed my property purchase through the West Swindon branch I would like thank both Hayley and Emma for the first class service provided, each and every communication made with them was met with enthusiasm and …
Thank you so much for your kind words! Hayley and Emma always strive to provide excellent service to our clients, and I'm glad to hear that they were able to assist you effectively throughout the property purchase process. We appreciate your recommendation and look forward to working with you again in the future.
5/5
GoogleHad a very pleasant experience with Luke Humphries, was very knowledgeable and helped me find and purchase my first home
That's fantastic to hear! Luke Humphries is truly dedicated to helping first-time homebuyers like yourself. We're delighted that you had a positive experience finding your new home with him. Let us know if you need any more assistance in the future.
5/5
GoogleI had an absolutely amazing experience with Richard James. Both buying and selling a house through them was seamless and stress-free. The community they have built is fantastic, offering high-quality answers and support throughout the …
I'm thrilled to hear about your fantastic experience with Richard James! It's wonderful to know that they provided seamless and stress-free services during both your buying and selling processes. Their supportive community and high-quality … More
5/5
GoogleRichard James were very helpful and the after service from Chris was excellent , keeping us updated with status from start to finish. Would highly recommend using them.
Thanks for the 5 star review! :-) We'll be sure to pass on your comments to Chris.
5/5
GoogleEmma thank you for your outstanding work and support. Always made me feel like a friend so thank you.
I'm so glad to hear that you felt supported and valued! Thank you for your kind words, they mean a lot to me.
5/5
GoogleExcellent service from start to finish when selling through Richard James. Alex was extremely professional, with a strong understanding of the local market and was very quick to sell the property. …
Thanks for the 5 star review Jared! We will make sure Alex & the team at our West Swindon Office get your kind words
5/5
GoogleVery happy experience all round. Any questions I had were answered promptly. Thank you 😊 …
I'm thrilled to hear about your positive experience! If you ever have more questions, feel free to reach out anytime. Have a wonderful day! 😊 …
5/5
GoogleGreat service, they understood our needs and matched us with the correct property.
I'm so glad to hear that our service met your needs and helped you find the right property! Thank you for choosing us to assist you in your search.
1/5
GoogleWorst chain of estate agents I have ever used . Would be zero stars if the option was available. Use mcfarlane's . I bought my new house through mcfarlane's, in swindon. They were absolutely flawless, above and beyond, brilliant service. Honestly cant praise them enough
1/5
GoogleRichard James sold my house quickly and kept in touch until contracts where exchanged then no more communication from them. I had to email to find out where to pick up the keys, I had a very short reply telling me they would be at West …
Karen - sorry to hear your feedback. If you would like to progress this matter please email headoffice@richardjames.uk and we would be happy to help.
5/5
GoogleA great service from all the staff, very friendly, helpful and knowledgeable. Especially thanks to Olivia and Paul. We would definitely recommend. Sarah & Martin Bailey.
Thank you for the review Martin! We will pass this back to Olivia & Paul
5/5
GoogleMassive thank you to all the guys at Richard James . Especially Ellis for finding me a property i would have never looked at . Thanks Kim
Kim, Thanks for the review, we have passed this on to Ellis and the team at West Swindon. We are pleased we have been able to help you find and look forward to helping you again in the future.
4/5
GoogleHaving offered constructive feedback on my previous review, I was pleasantly surprised to be contacted directly by a member of the Richard James team. It's sadly rare that companies take the time to listen to the voice of the customer and react appropriately to the feedback received, with gratitude. I will also highlight the professionalism demonstrated by Chris from Sales Progression. He set the bar in terms of interactions for me.
Thank you for your feedback! We are always trying to ensure we provide top customer service. I am sorry to feel you haven't received this. We would appreciate any feedback you have to offer.
5/5
GoogleWhen the utter despair of selling your house has kicked in, you are totally over the whole process and about to throw in the towel! …
Thank you so much for sharing your experience with Luke! We're thrilled to hear how his positive and cheerful approach helped make the selling process easier for you. It's fantastic to know that his attention to detail and personalized … More
5/5
GoogleI have always found everyone to be most helpful and professional, especially Emma, who went above and beyond to help me find a property!
Kath, Thanks for the review. We will pass it on to Emma and the team in West Swindon. We are glad to have helped you to find a property and hopefully we will help again in the future.
5/5
GoogleHighly recommend the team at Richard James: from the very start the team have been friendly, maintained a high level of communication and have been a pleasure to deal with. They made a stressful time feel straight forward and have worked …
Thank you so much for the lovely 5 star review Charlie! It's so great to hear you have had such a great experience with Matt and the West Swindon team
5/5
GoogleBig thank you to Richard James Shaw Village, especially Barrie and Olivia. They make our dream come true. Excellent service!
Thanks Andrea for the review! So glad we could make your dream come true! Good luck with the move
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Richard James's Shaw office has 260 reviews across 1 platform: 260 on Google.
Richard James Shaw is rated 4.6 out of 5 across all 260 reviews, and 4.6 out of 5 on Google from 260 reviews.
Richard James Shaw, Lucena House Shaw Village Centre, Ramleaze Drive, SN5 5PY.
