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Richard James Shaw reviews

4.6

★★★★★ Excellent

260 reviews across 1 platform

Lucena House Shaw Village Centre, Ramleaze Drive, SN5 5PY

Richard James's office in Shaw, at Lucena House Shaw Village Centre, is rated 4.6 out of 5 across 260 reviews on 1 platform, including 260 Google reviews rated 4.6.

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4.6 / 5

260

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Shaw office, from every platform, shown as written. First names only.

5/5

Google

Excellent team at Richard James.great communication and prompt responses to your questions.Special mention to Luke,Anna,Hayley for being supportive for the whole process.

Vishal · 13 May 2025

Agent replied · 14 May 2026

I'm thrilled to hear about your positive experience with the Richard James team! Luke, Anna, and Hayley really go above and beyond to provide excellent support throughout the process. Thank you for sharing your feedback!

5/5

Google

They sold my house for me at a better price than my local agents. Very easy company to deal with. Would definitely recommend them.

Sharon · 18 June 2026

Agent replied · 16 July 2026

Thanks for the positive review Sharon! Good luck in your next home. Jo. Ayshea and Kirstie

5/5

Google

I cant recommend Jack enough, he has been excellent throughout the sale of my property and my purchase. With the sale of the property, he had the property on the market within days and …

Celia · 8 October 2024

Agent replied · 28 November 2023

Thank you so much for your glowing review of Jack! We're thrilled to hear that he provided excellent service throughout the sale of your property and purchase. It's great to know that he was able to get the exact price you were looking for … More

5/5

Google

Richard James West Swindon sold our house, and we bought a new house through them. Barrie, Emma, and Hayley were great from start to finish, were extremely helpful and knowledgeable throughout the process. We'd use them again, but we've only just moved in!!!

Stoo · 13 May 2024

Agent replied · 2 January 2024

Thank you so much for leaving us such a positive review! We're thrilled to hear that Barrie, Emma, and Hayley provided excellent service throughout the process of selling your house and helping you buy a new one. We aim to be helpful and … More

5/5

Google

We have been dealing with Luke Boles. He has been absolutely fantastic. Very efficient and was able to keep us up to date with everything. He’s enabled us to reserve our dream home. Luke you are a star.

Emily · 15 February 2026

Agent replied · 15 April 2026

I'm thrilled to hear about your positive experience with Luke! It sounds like he truly went above and beyond to help you secure your dream home. It's great to know that you found him efficient and communicative throughout the process. Congratulations on your new home!

5/5

Google

Luke Boles has been fantastic ... such a positive attitude really bubbly and went the extra mile for us

Nigel · 25 April 2025

Agent replied · 14 May 2026

I'm so glad to hear that Luke Boles provided such a fantastic and bubbly experience while going the extra mile for you. That positive attitude can really make a difference! Thank you for sharing your feedback.

5/5

Google

My wife & I do personally want to thank you Hayley and Emma for all your help & support. Both of your inputs were invaluable in delivering a First Class service which was extremely efficient, professional and truly appreciated, Thank you.

David · 13 May 2024

Agent replied · 29 April 2024

Thank you so much for your kind words! We're thrilled to hear that you and your wife had a positive experience with our service. It was our pleasure to assist you and provide the help and support you needed. Your appreciation means a lot to … More

5/5

Google

We signed up with Richard James whilst looking for a property but hadn’t really considered areas in West Swindon, but we had very specific needs for a house - Luke Boles gave us a call and said ‘it’s not in your top location but I think I …

Katie · 8 October 2025

Agent replied · 10 November 2024

Thank you for sharing your experience with us! We are thrilled to hear that Luke was able to find you the perfect house that matched all of your specific needs. It's great to know that he provided excellent service and answered all of your questions along the way. We truly appreciate your recommendation of Luke and our team!

5/5

Google

What a breath of fresh air to work with Luke Humphries and Daisy Costin. These guys work non stop to make things happen. They are both persistent and professional at all times. It’s great to work with people that know what you want and they …

Vil · 8 October 2025

Agent replied · 10 November 2024

Thank you so much for your kind words! Luke and Daisy truly appreciate your recognition of their hard work and dedication. Your satisfaction means the world to them, and they are thrilled to have had the opportunity to work with you. They … More

5/5

Google

We are very impressed with Luke Boles service. He has got excellent customer service and he’s very friendly . He helped us with any questions we had and we felt very easy and open to communicate with him. We have viewed many houses before …

Manisha · 8 October 2025

Agent replied · 14 May 2026

Thank you for sharing your positive experience with Luke Boles from Richard James. We are thrilled to hear about the excellent customer service and seamless communication he provided throughout your home-buying journey. Congratulations on having your offer accepted, and we look forward to assisting you again in the future!

5/5

Google

We recently sold our first house with BPS and the team were great. We wanted our house on the market very quickly due to seeing a property we liked and were really impressed with how fast they moved. Our initial meeting with them was on …

Paige · 16 September 2025

Agent replied · 16 July 2026

Thank you for the positive review Paige! We hope you are very happy in your new property. Thank you for trusting in us.

5/5

Google

Richard James sold our property earlier this year. They were so helpful throughout. Barry, who valued the property, was very knowledgeable about the area and the whole team kept us posted throughout. The sale went very smoothly from start to finish. Would recommend.

Lorraine · 15 October 2025

Agent replied · 15 April 2026

I'm thrilled to hear about your positive experience with Richard James and Barry! It's wonderful to know that the team's expertise and communication made the property sale a smooth process for you. Thank you for recommending them, and feel free to reach out if you need assistance in the future!

5/5

Google

I recently viewed and had offer accepted through Richard James West Swindon. I have had an excellent experience so far, the whole team are professional, friendly and knowledgeable. Nothing, so far has been too much trouble, the viewing was …

Hugo · 8 October 2025

Agent replied · 11 December 2024

Thank you for sharing your positive experience with Richard James West Swindon! It's wonderful to hear that the team has been professional, friendly, and knowledgeable, providing you with excellent service throughout the process. Richard … More

5/5

Google

Very pro-active Estate agents, with fantastic communication throughout the sale process. I would 100% recommend.

Luke · 4 May 2026

Agent replied · 4 August 2026

Hi Luke! 🌟 Thank you so much for your fantastic 5-star review! We truly appreciate your kind words about our proactive approach and communication throughout the sale process. It means a lot to us to know that we could make your experience … More

5/5

Google

We had a fantastic experience with Luke Boles who showed us around several properties, and we were thoroughly impressed with his friendly demeanour and extensive knowledge of the local area. He was patient, attentive, and really took the …

William · 8 October 2025

Agent replied · 10 November 2024

I'm delighted to hear about your positive experience with Luke Boles! It sounds like he really went above and beyond to assist you in finding the perfect property. If you need any more help or have further questions, don't hesitate to reach out.

5/5

Google

We thank you for Luke Boles of Richard James showing us a listed property yesterday. He has presented and explained every detail of the property in a patient and meticulous manner. Much appreciation for his effort and the property viewed through him was short-listed as one of our final choices of purchase.

Francis · 13 May 2025

Agent replied · 26 July 2024

I'm thrilled to hear about your positive experience with Luke Boles from Richard James. It sounds like he provided you with excellent service and helped you find a potential new home. Wishing you all the best with your final decision and your future purchase!

1/5

Google

Issy is not at all professional and lies to get your business then goes back on her promises looses sales because she does not progress them at all.

Hello · 13 May 2024

Agent replied · 29 April 2024

We're genuinely sorry to hear about your negative experience, and we truly appreciate you taking the time to share your feedback with us. If you could please send some more information to our Director of the North Swindon branch joshmchugh@richardjames.uk that would be great so we can investigate further

5/5

Google

Very professional service. I had two viewings before the house was actually listed and about 10 viewings (including repeat viewings) in the first week with an offer that was accepted by the Thursday. Fingers crossed things progress to completion as I am yet to find my own property to move to.

Paul · 13 May 2025

Agent replied · 11 December 2024

That's wonderful to hear! It's great that your house is generating a lot of interest so quickly. Hopefully, everything goes smoothly from here on out. Best of luck finding your own new home!

5/5

Google

The team at Richard James West Swindon are amazing. The two agents we had were Lucy McClymont and Luke Boles. Lucy sold our house today and she has been fantastic all the way through, it was …

Amanda · 8 October 2025

Agent replied · 14 May 2026

I'm thrilled to hear about your positive experience with Lucy McClymont and Luke Boles at Richard James West Swindon! It's clear that they provided excellent service and made the selling process easy for you. Thank you for recommending them - they must be doing a great job!

5/5

Google

Really good estate agents. Was a pleasure to choose a house managed by them for my first time purchase. Would strongly recommend. Very good communication from their team. Nicola made sure she kept me updated with everything and made sure if I had any queries about anything she would do her absolute best to answer my queries.

Jordan · 16 September 2021

Agent replied · 7 June 2023

Thank you very much for your review Jordan! We very much appreciate it and will be sure to pass on your kind words to Nicola. We are so pleased that you would strongly recommend us. :-)

5/5

Google

These guys were thoroughly professional. My house was on the market for 2 weeks, tho a week of that was waiting for the EDC evaluation, that was done on the Tuesday with pics taken the same day, by the Friday my house was sold!!! Amazing

Julian · 15 July 2025

Agent replied · 15 April 2026

That's incredible news! We're thrilled to hear that your house sold so quickly after the evaluation. It's clear that our team's professionalism and efficiency made a difference in the process. Thank you for choosing us to help with the sale of your home!

5/5

Google

Excellent all the way though our house sale and purchase. Always on hand to advise and great communication. Would highly recommend BPS.

Karen · 16 February 2026

Agent replied · 16 July 2026

Thanks Karen! So glad we could help get you moved. A pleasure to deal with you both

5/5

Google

Luke Humphries & all of the team at Richard James (West Swindon) have been very proactive, informative and made what can be a stressful experience a very straight forward process selling my property. Thanks all. Sean.

Sean · 10 October 2025

Agent replied · 14 May 2026

I'm so glad to hear that Luke Humphries and the team at Richard James made selling your property a stress-free experience, Sean! We're always here to help make the process as smooth as possible. Thank you for your kind words!

5/5

Google

Hello I would like to say how very happy I have been with the support from the team in the Diss office. …

Karen · 4 February 2026

Agent replied · 4 August 2026

Hi Karen! 🌟 Thank you so much for your wonderful 5-star review! We’re thrilled to hear how happy you’ve been with the support from our Diss team. It’s great to know that Steve, Will, and especially Jake made your experience enjoyable, even … More

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