Every review we hold for the Shaw office, from every platform, shown as written. First names only.
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5/5
GoogleStress free experience. Kept up to date throughout. Recommend Barrie to anyone selling or buying he knows his stuff. π β¦
Anna Β· 16 September 2018
Agent replied Β· 7 June 2023
Thanks for the review Anna. Glad to hear we have kept things stress free for you! We look forward to working with you again one day!
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5/5
GoogleChelsea kept us updated every week and answered any queries we had with our move. She was friendly and approachable.
Sheila Β· 16 September 2018
Agent replied Β· 7 June 2023
Thanks for the 5 stars and review Sheila. We have passed this on the Chelsea and the team and we are pleased you have had a good experience with us.
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5/5
GoogleChris from the sales progression team at richard james has been a life saver. Being on the end of the phone or email through the entire process answering any of my questions and leasing with all parties involved to ensure the smooth running of everything. It could not have worked out the way it did without his input.
Ben Β· 16 September 2021
Agent replied Β· 7 June 2023
Thank you for the 5 star review Ben! We will be sure to pass on your kind words to Chris :) We are so pleased that you had such a positive experience!
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5/5
GoogleI found Richard James in general and Jack Rogers in particular to be efficient, polite and very knowledgeable. I would not hesitate to recommend both to others.
Sandra Β· 13 May 2024
Agent replied Β· 29 April 2024
Thank you for the positive feedback! We're thrilled to hear that Richard James and Jack Rogers provided you with efficient, polite, and knowledgeable service. It's wonderful to know that you would recommend them to others. If you have any more feedback or need assistance in the future, feel free to reach out.
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5/5
GoogleExcellent service and friendly team.
Ashokan Β· 8 April 2025
Agent replied Β· 14 May 2026
Thank you for your kind words! We're thrilled to hear that you had a great experience with our team. If you ever need anything in the future, don't hesitate to reach out.
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5/5
GoogleI am impressed with they way they work. They are true professionals. They kept me updated with all the information at every stage. I received great advice throughout like how to get the house market ready. They worked swiftly and per their word. They made selling a house look easy.
Hita Β· 13 May 2022
Agent replied Β· 7 June 2023
Thank you for the 5 star review Hita. We are so pleased you had such a great experience with us.
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5/5
GoogleExcellent service especially as I didnβt really have a clue when selling my house jack Rogers really helped me through it all
Dee Β· 13 May 2024
Agent replied Β· 26 July 2024
I'm so glad to hear that Jack Rogers was able to provide you with excellent service and guide you through the process of selling your house. If you have any more questions or need further assistance, don't hesitate to reach out - we're here to help!
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5/5
GoogleGreat service, they understood our needs and matched us with the correct property.
Alt Β· 23 September 2024
Agent replied Β· 23 October 2024
I'm so glad to hear that our service met your needs and helped you find the right property! Thank you for choosing us to assist you in your search.
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5/5
GoogleβI am extremely thankful and grateful to all the staff at Richard James West Swindon office who have worked at an incredible speed to achieve expectations with both purchase and sale on my behalf. A remarkable achievement to turn this β¦
Gale Β· 8 October 2022
Agent replied Β· 7 June 2023
So pleased you have had such a great start to your moving journey! Thank you for the 5 star review and we will make sure your kind comments get back to the team
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5/5
GoogleI had such a horrific experience selling and buying previously that I have to say, Matt, Luke and Matt have been amazing. They sold my house less than 7 days for the price I wanted. They had to work around, me getting the dogs out for every β¦
Donna Β· 8 October 2021
Agent replied Β· 7 June 2023
WOW! Thank you so much for your 5 star review, we really appreciate it. We are so glad to hear of such a positive experience with our West Swindon team :-) We'll be sure to pass on your kind words.
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5/5
GoogleGreat experience sold our house very quickly and we're always on hand to talk through everything with us
Juliet Β· 13 May 2024
Agent replied Β· 29 April 2024
I'm thrilled to hear about your positive experience selling your house quickly! It's wonderful to know that you felt supported throughout the process. If you ever need assistance again in the future, feel free to reach out.
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5/5
GoogleWe approached a leading Swindon Estate Agent to market our property - after six weeks - we were approached by Barrie & Emma to re-market our whole package and within the week and many viewings the house was sold with the memorandum of sale β¦
Dee66 Β· 8 October 2021
Agent replied Β· 7 June 2023
Thank you for the 5 star review :-) We are so pleased to hear this and we will be sure to pass on your lovely comments to our team in West Swindon.
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5/5
GoogleWe started out on this journey with another local agent, who were not proactive or responsive so changed to Richard James. I have to say they have been brilliant through this whole process. They get the job done! Canβt thank them enough and would definitely recommend them.
Julie Β· 13 May 2021
Agent replied Β· 7 June 2023
Thanks for taking the time to leave us this fantastic review Julie! Thank you :-)
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5/5
GoogleWe contacted Richard James in early January 2021 and had completed the sale of our house by the end of February 2021. All of our dealings with the team were focused and effective. Everything they promised to do they did on time and β¦
Rob Β· 8 October 2021
Agent replied Β· 7 June 2023
We are delighted to hear of such a positive experience Rob and thank you for taking the time to leave us this review. :-)
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5/5
GoogleDealing with the Shaw Village branch of Richard James has been a pleasure from the outset. We found that all of the team were helpful, responsive and provided very good communication throughout - this was especially the case with our designated contact Olivia. We would have no hesitation in recommending them.
Matthew Β· 16 September 2019
Agent replied Β· 7 June 2023
So pleased you had such a great experience with us Matthew! We wish you all the best in your new home
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5/5
GoogleI just completed a purchase of a house and would highly recommend using the west swindon branch I didn't have any problems and any questions I had they answered as soon as they could, They kept me informed constantly with the purchase
Danny Β· 16 September 2021
Agent replied Β· 7 June 2023
Congratulations on your new home Danny! We are so pleased to hear this and thank you for taking the time to leave us this 5 star review :-)
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5/5
GoogleRichard James team assisted me in the home buying process they were very professional and even when the extra mile to help me to get the keys in time for the mrs birthday... so round of applause for the whole team, keep doing a great job.
Nirmal Β· 16 September 2020
Agent replied Β· 7 June 2023
Oh we are so pleased we were able to get you moved in time for the big day! I will ensure the team get this lovely review.
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5/5
GoogleAfter our house being on the market with two different agencyβs, we were contacted by Richard James we decided to give them a go, they sold our house within a few weeks and we also bought a house through them as well. Paul who we had most β¦
Jenny Β· 8 October 2019
Agent replied Β· 7 June 2023
Thanks for the review Jenny! So pleased you had a great experience with us
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5/5
GoogleReally good estate agents got us the house we wanted
Phil Β· 13 May 2024
Agent replied Β· 2 October 2023
Thank you so much for your kind words! We're delighted to hear that we were able to help you secure the house you wanted. It was our pleasure to assist you throughout the process, and we're thrilled that our efforts made a positive impact. β¦ More
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5/5
GoogleVery happy with service for sale and purchase
Many thanks
Pump Β· 13 May 2024
Agent replied Β· 29 April 2024
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. It was a pleasure helping you with your sale and purchase, and we appreciate your feedback. We're always here to assist you if β¦ More
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4/5
GoogleGreat team at West Swindon. I think we had involvement with all of the team throughout our sale. A pretty stressful time, with 2 sales falling through, but they worked their socks off and we've just completed and moved out! Chris at the β¦
Lisa Β· 8 October 2020
Agent replied Β· 7 June 2023
Thank you for the review Lisa
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5/5
GoogleWe are very pleased with the progress so far. Sale agreed on the same day that it went on the market. Emma has been extremely helpful, thank you.
Julie Β· 16 September 2020
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5/5
GoogleThey sold my house within hours of it being on market for my expected valuation (higher than the list price). Great service, cannot fault communication with them and the overall service they provided. Special credit to Nicola and her Friday updates!
Gavin Β· 13 May 2021
Agent replied Β· 7 June 2023
WOW! we are so pleased to hear this Gavin, thank you for taking the time to leave us this 5 star review. We'll be sure to pass on your kind words to Nicole. :-)
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1/5
GoogleEnquired about a property at the weekend received a call Sunday and said I would get in touch on Monday. Having sent an email Sunday evening and called several times yesterday and today and still had no response about my query.
Arie Β· 13 May 2021
Agent replied Β· 7 June 2023
Hello Arie,
We appologise for the lack of service you have received. Please note, we will be passing this review onto the Manager of our West Swindon branch to investigate immediately.
Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.