Preston Baker Selby reviews

★★★★★ 5/5

Trustpilot

Adviser came to discuss mortgages with …

Adviser came to discuss mortgages with us, she introduced herself, gave us a full explanation of what she would be discussing including any charges and all the contact details, plus compliance requirements.Asked lots of questions to find our requirements all in a nice friendly manner (a discussion not an interrogation) made us feel we were talking to a friend.Once she had all facts but also our feelings on the what we required she said that now would go away and work out the best solutions from the information then return and discuss the different options.There was no pressure to do anything if we didn't want to.Would certainly recommend the service.

Gerrard · 2 August 2017

★★★★★ 5/5

Trustpilot

Buying my first property with Preston Baker

I bought my first property through Preston Baker and they were very helpful from the beginning to the end of the process. Minnie O'Rourke was so personable yet professional every time I met with her and she organised my mortgage application both quickly and efficiently as well as my health and contents insurance. I had an issue with the sellers solicitors and Preston Baker were on their case trying to make the process as painless as possible for me! I can't thank everyone that I came into contact with at Preston Baker enough!

Liz · 17 July 2017

★★★★★ 5/5

Trustpilot

Minnie is the best!

My and boyfriend and I are first time buyers and thank god we have Minnie to advise us on all things mortgage related! She is always available to answer our million and one questions (no matter how stupid they may be) and even helped us apply for a mortgage when she wasn't supposed to be working due to just having had an operation. She's made the mortgage process so much easier and practically stress free- without her we wouldn't have had a clue! I would recommend Minnie to anyone who needs help applying for a mortgage/ advice regarding mortgages. She's friendly and made us feel as ease from the get go. She's an approachable and lovely person who genuinely cares about her clients.

Clare · 15 July 2017

★★★★★ 5/5

Trustpilot

Preston Baker, Estate Agents, Moortown Branch.

We had the most stress free time selling our house thanks to Claire, Chris and Kestyn. At our first meeting, Claire and Alex (now manager of the Oakwood Branch) guided us through the process and what it would involve. Advertising, photographs and video were of the highest quality. All the viewings were arranged by Kestyn to save us the stress of showing prospective buyers around, and we were kept updated with any news on a daily basis. The staff were professional, very friendly at all times and we had complete faith in them through every step of the way. In our opinion Preston Baker are the best Estate Agent in our area. We have and wouldn't hesitate to recommend them to anyone. First class service from start to finish...they're the best!!!!

Anne · 28 June 2017

★★★★★ 5/5

Trustpilot

I have had the pleasure of working with …Carrie and Julian

I have had the pleasure of working with both Carrie and Julian from the Oakwood branch twice this year and I have to say they have been absolutely delightful . Julian is really easy to work with and is not only professional but well informed on the properties he recommends , he doesn't come across pushy in any way which is very refreshing and he moves quickly to negotiate the best deal possible, he actually listens ! Carrie has also been wonderul to work with , very helpful and always able to answer any queries quickly and smoothly , she makes the whole admin process simple as possible and is happy to talk any time . I would highly recommend Preston Baker Oakwood as they not only have a great selection of properties but the nicest people to work with .

Subina · 28 June 2017

★★★★★ 5/5

Trustpilot

Helpful and friendly.

We are hoping to buy a home which Preston Baker have been engaged as estate agents by the vendors. We are still in the process of selling our current home via a competitor estate agent and hope to find a buyer soon. Whilst we have not employed Preston Baker, we have found them most obliging and sympathetic to us as a potential house buyer. They regularly contact us and are closely liaising with our agent. My wife and I wish to thank all staff at Preston Baker, particularly Kestyn at the company's Moortown branch.

Susan · 27 June 2017

★★★★★ 5/5

Trustpilot

Very good.

This is a review of Jess Foxe's work. Jess has been very helpful, efficient and friendly. Seems to be always there when we want her and ready and pleased to answer questions. We now have what looks like a good offer which we have accepted. We still have someway to go before the business is concluded - but first class marks so far.The company itself has so far been very good. More informed and on the ball than the other estate agents we interviewed. Helps that Darren lives in and understands the area. While putting our interests first - as he shd - he does convey a reasonable degree of empathy for the other side - which we think is helpful. Of course we are only two thirds or so through our sale - but so far it has been managed well.

John · 22 June 2017

★★★★★ 5/5

Trustpilot

Always friendly and helpful staff

Always friendly and helpful staff. I think it makes a difference that they live locally so know the area and the property in that area really well. Jess has been there for ages and knows everything that is happening. Her valuation was spot on !! Parking was a bit tight at the office but if your looking for a premium agent and don't mind paying a bit more in fees these guys will be the right choice for you.

Gareth · 28 November 2017

★★★★★ 5/5

Trustpilot

10/10

I dealt with Elle at Preston Baker and she was so helpful and enthusiastic in helping me purchase my dream home! She was always on hand to answer questions and provide advice. Elle was really proactive in relation to getting the sale completed and I couldn't have asked for anything else. All my questions were answered promptly and comprehensively. Thanks for all your help and being so excited about my move!

Sarah · 7 April 2021

★★★★★ 5/5

Trustpilot

Amazing experience

We had the pleasure of working with Jess from Preston Baker, our dedicated estate agent in Leeds, and couldn't be more thrilled with the experience. Jess's expertise, communication skills, and commitment were exceptional throughout the entire home-buying journey. Her personalized approach and attention to our needs made the process seamless and stress-free. Thanks to Jess, we now have our dream home in Leeds. Highly recommend her for anyone seeking a knowledgeable and reliable estate agent.

YASIR · 6 February 2024

★★★★★ 5/5

Trustpilot

Would recommend to first time buyers

We viewed, offered and had an offer accepted through Preston Baker in Leeds and would highly recommend them for any other first time buyers. We were offered a consultation with a financial advisor to discuss how much we could borrow and to ensure we were in the best position possible to make an offer. We dealt with Jess Fox who kept us up to date at all times and made the process nice and simple, great service.

Michael · 17 August 2018

★★★★★ 2/5

Trustpilot

Early Promise But Ultimately Let Down

Preston Baker put us in touch with Raheel of Feelgood Financial (who are a subsidiary of Preston Baker) with regards to mortgage advice. Early impressions were very positive; Raheel was prompt with his introductory call, highly professional, polite and took the time to ascertain our financial situation, wishes and made some sound recommendations thereafter. We asked for a couple of days to consider our options and promptly replied with our wishes. At this stage it all went quiet. Numerous emails and texts went unresponded to for days. Eventually, around a week later, Raheel did get back in touch to say he'd had a health scare and apologised. We gave him the benefit of the doubt and instructed him to continue advancing matters for us. He responded to say he'd be back in touch that weekend (this was on the Thursday). We never got that update and still, another 5 days later, we've heard nothing so enough is enough, we're going to take our business elsewhere. We probably remained patient longer than we should have. Even if the initial reason given was genuine, the mortgage market is so fluid and fast paced right now that deals can be pulled in a flash so prompt, efficient communication is key. Whatever the reason for no communication, Raheel (and the organisation he represents) should have contingency plans in place for unforeseen circumstances so the client remains unaffected. What started off very positively and promising was rapidly soured so, unfortunately, there's no way I could recommend Preston Baker and the mortgage brokering services they offer via Feelgood Financial.

Jason · 28 September 2023

★★★★★ 5/5

Trustpilot

Couldn’t recommend Pete & Julie…

Couldn’t recommend Pete & Julie more!!!! Sold our house straight away and been great throughout the whole process! Would 100% be recommending to all friends and family and will use them again if we were to move again!

Emily · 26 April 2024

★★★★★ 5/5

Trustpilot

Above and Beyond

Kirsty was great with us throughout the entire process to make certain we got completed in a short space of time before Christmas. Going above and beyond, taking and making calls out of normal office hours to ensure we had the confidence we needed to ensure things were progressing as quickly as possible

Mr · 17 January 2025

★★★★★ 1/5

Trustpilot

PRESTON BAKER - NEVER USE THIS ESTATE AGENTS !!!!

You managed to sell our house to someone who had NO MONEY to pay for it, your After Sales Client Care Manager was rude and downright lied to us on numerous occasions. I would like to recommend you to absolutely no one as you cannot even send a SURVEY REQUEST out to the right person !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!You have send the email to us, but in the name of the person who purchased our property(Thetis Abela.)!!!!!!!!!!!!!!!!!!!!!!!!!!!!!USELESS Absolutely useless!

Thetis · 11 June 2017

★★★★★ 5/5

Google

We sold our property through Preston Baker, the market is a little difficult at the moment but we achieved a sale nevertheless. Zoe was our agent and she was very quick to react to our queries and concerns.

Nigel · 29 March 2024

★★★★★ 5/5

Trustpilot

Gemma Carter of Preston Baker is the best estate agent in North Leeds

We have worked with many many estate agents over the years. Gemma Carter of Preston Baker is head and shoulders above any of them. She recently successfully negotiated a very complex deal that incorporated two leases to be negotiated as well as the sale and she achieved it all within the target date. If you want to achieve the best price for your property and have confidence in a professional engagement and getting a deal over the line you are in a very safe pair of hands with Gemma Carter.

Customer · 9 July 2024

★★★★★ 5/5

Google

We bought our new house via Preston Baker Selby and have only good things to say about the experience. Chloe Hollows and team are fantastic, friendly, professional and go above and beyond. Kept us up to date through out and really pushed for the process to remain on track - even when the situation got difficult. Cannot thank you enough and would highly recommend.

Lou · 8 October 2021

★★★★★ 5/5

Google

I recently was looking for a new home and special mention goes to Olivia Reynolds who went above and beyond being really dedicated and informative in help looking for our future home. Thank you so much. I highly recommend Olivia if you want friendly and professional help. She is the best person to ask. Maggie Caputa

Maggie · 6 September 2022

★★★★★ 5/5

Trustpilot

We have been on a journey

We have been on a journey and Gemma Duxberry has been patient, understanding and supportive going through the process. We exchanged today and honestly, I wasn’t sure I would get to this point if it wasn’t for Gemma.

Mark · 7 February 2024

★★★★★ 5/5

Trustpilot

I sold my house through Preston Baker …

I sold my house through Preston Baker and couldn’t rate them enough! From start to finish they were amazing. Jess the branch manager came out to value our property and was so polite and helpful as we had never sold a property before it put us at great ease. We couldn’t thank Jess and team in headingley enough for everything they did for us. Would recommend to anybody looking to buy or sell.

Chrissi · 28 November 2017

★★★★★ 5/5

Trustpilot

I wanted to leave a review for Jayne…

I wanted to leave a review for Jayne Tomlinson. I was the buyer but she was always so helpful and got back to me straightaway. Of If I were to sell my property I would definitely contact Jayne. I would highly recommend her.

Maria · 2 October 2025

★★★★★ 5/5

Trustpilot

Having recently purchased my new home …

Having recently purchased my new home from Preston baker I can honestly say Louise Kelly has been a pleasure to deal with . She has kept me frequently updated and has made the whole process an easy transaction. Louise dealt with solicitor and surveyors quieries as soon as they were raised and would always be on the other end of the phone for me. Thank you Louise Kelly of Preston bakers Selby

Rebecca · 29 June 2017

★★★★★ 5/5

Trustpilot

Credit where credit is due, People buy from people!So I saw the house of my dreams this…

So I saw the house of my dreams this morning online and immediately booked a viewing for the first possible time I'd be able to do, which was 5pm on a Friday, yikes, Angela came and met us there with the biggest smile on her face which was so refreshing, I did apologise straight away for bringing her out at that time and she just smiled and said no worries at all and that she had a viewing later on anyway, she didnt mind how long we took looking around and was so knowledgeable about the property, she gave us the facts and the realities which is exactly what people need to hear and I can tell she is so genuine, she must sell so many houses what a lovely girl, there's not much that would usually stop me in my tracks from a friday beverage but I needed to come on and write a review because I am in sales too and sales is HARD at the best of times and can be so emotionally draining so credit where credit is due, we havent even offered yet but will be doing so! Thanks Angela, hopefully you get a chance for a glass of vino at the weekend you deserve it! Hol and Dom xx (plus overbearing parents) ;)

Holly · 21 April 2023