Trusted Agent profile · Selby
Verified
★★★★★
868 reviews across 3 platforms
17-19 Gowthorpe, Selby, YO8 4HE
Preston Baker's office in Selby, at 17-19 Gowthorpe, is rated 4.6 out of 5 across 868 reviews on three platforms, including 117 Google reviews rated 4.6.
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Every review we hold for the Selby office, from every platform, shown as written. First names only.
5/5
Trustpilot10/10
Very friendly and helpful staff at the Roundhay branch. The whole experience from "viewing to picking up keys" was pleasant and stress free.I found the advise given very useful and definitely swayed my decision on the area.. and most of all, i love the flat :) Thanks Ladies!!!!
5/5
TrustpilotGreat service from Preston Baker
Great service from the guys at the Moortown branch, made us feel very welcome and at ease when we popped in. We were dealing with a gentleman called Kestyn Powell who’s a credit to your company, he shows great empathy with your customers and is very easy to talk with and not pushy like other estate agents I have come across while searching for a property.
Thank you so much Daniel - Kestyn will be delighted with your review. Kind regards, Team PB
5/5
TrustpilotI would definitely recommend Preston…
I would definitely recommend Preston Baker to both buyers and sellers. We recently had two viewings with them and both agents were very professional and knowledgeable about the properties.
Thank you for your review Oliver. We really appreciate you taking the time to write it and we are delighted to hear of your positive experiences viewing properties with Preston Baker.
5/5
TrustpilotI employed Preston Baker to sell my house in Gledhow.
I employed Preston Baker to sell my house in Gledhow. From the outset they made me feel confident they would look after me and find the right buyer for my home. Julien and Alex communicated effectively all news and progress finding our buyer in 21 days. We were especially pleased with the mortgage and financial assistance we received. I would wholeheartedly recommend Preston Baker to you.
Thank you Finlay for your fantastic review. We are so please we were able to help you sell your house. Kind regards, Team PB
5/5
TrustpilotExcellent Service and Good Value for Money
Excellent professionalism shown by the team in selling my house. My house needed improvements and some repairs to the building structure. The team @ Preston & Baker, Oakwood Branch, Leeds, marketed my house in LS8 and completed the sale in 4 months time. They wrote the right description to make things clearer for the intended buyers. Matthew Hendry, Elle Pheasey and the rest of team has done a commendable job. I am pleased to have sold my house to a first time buyer instead of a but-to-let investor.
5/5
TrustpilotGreat service from start to finish!
Great service from start to finish! From the moment I met Cathy I knew I wanted Preston baker to deal with the sale of my house. The house was on the market immediately with fantastic photos! Very efficient at arranging viewings. My house sold within 3 days and I was very happy with the way the offers were dealt with! I would highly recommend Preston baker!
What a wonderful review! Thank you Georgina! We are delighted to have been able to help you.Kind regards,Team PB
5/5
TrustpilotProactive Estate Agency
Very impressive service from day one.Special thanks to Angela and Gemma for their friendly support and professionalism throughout.
Thanks Julie, glad things have gone well. Will pass on your feedback to the team they will be pleased. Thank you.
5/5
TrustpilotHelen at Preston Baker
Helen at Preston Baker has years of experience in properties dealing with sales as well as rentals. She has always been very honest, straight talking, down to earth and very professional. She is always at the end of the phone to deal with any query or issues. I would recommend her wholeheartedly if you are thinking of selling a property or looking for a new tenant.
Helen will be delighted, thank you for your feedback.
5/5
TrustpilotWorth every penny
They were professional and helpful. We tried using another estate agent first and were up for sale ages with not many viewings. Changed to Preston baker and got lots more viewings and are now in our beautiful new home. worth every penny
5/5
TrustpilotFirst time renter
As a first time renter, all the staff were incredibly helpful with answering all the questions I had and made the application process as smooth as possible - especially Holly S, great communication and so very lovely and helpful. Thank you Preston Baker! ☺️
5/5
TrustpilotI can't rate them enough, 100% recommend
I can't rate them enough. Best think i ever did was using their services, as a first time buyer and completely clueless i was scared of starting all the process,i was thinking that i needed to know things that i had no idea about, this is when this company changed everything and made everything easy, always there to help and answer questions, always ready to chase solicitors or anyone, always friendly and professional. I dealt most of the times with Heidi and what can i say, shes fantastic and so so helpful,when she was off there was Lindsey, always replying right away letting me know she would be taking over untill Heidi's return. Thank Preston Baker
5/5
TrustpilotExcellent service.
I have recently agreed a sale and used Preston Baker to market the property. The service has been excellent throughout. Rachel Lansdell took twice the time to look round our property, make observations and ask questions as compared to another agents. The photographs and video were fantastic and really showed our house to its best. Communication and strategy have also been superb. Highly recommend.
1/5
TrustpilotAbove and Beyond terrible
Found a property online through Preston Baker looking for a short-term lease as we are in the process of renovating a property. First part of setting up the tenancy was fine then we got passed over to another member of staff. After the holding fee was payed I couldn’t get them on the phone for over one week as they refused to answer,in the process of me trying to organise documents and call them and getting ignored, the phone I was receiving emails asking for documentation as it was late when finally got through to them the stuff was rude argumentative abrupt unprofessional. I can only describe the letting agent as looking for an argument. I honestly cannot believe this is an actual business this letting agents are no better than Cowboys. AVOID AT ALL COST
5/5
TrustpilotBeen really impressed!
Excellent service, been really impressed with Preston Baker throughout. They've been very organised, professional and friendly, and communication has been quick and efficient. Rebekkah has been particularly helpful! Looking forward to continuing to work with PB.
5/5
TrustpilotSteph at Preston Baker
Steph at Preston Baker has provided excellent customer service. She has accommodated viewing times, discussed options and values my house. She offers a complete service.
Thanks so much for your review Debra. We really appreciate you taking the time to leave it, and to hear how pleased you are with the service provided to you by Steph.
5/5
TrustpilotBest cake around
Best cake around, had several and all have been absolutely delicious
5/5
TrustpilotSuch lovely people they can’t do enough…
Such lovely people they can’t do enough for you, pictures they take are outstanding and they always keep you up to date and explain things very clearly, estate agents fees are all about the same except with Preston baker you do get your money’s worth and more certainly no complaints from me
1/5
TrustpilotI am completely at a loss as to how…
I am completely at a loss as to how this company has any good reviews. As a tenant with them in York, they were the worst letting agency I have ever rented from. Their communication was a complete shambles and they seemed completely uninterested in any issues we had with the property unless we went through the landlord, even if these were important -heating/lighting/electrical issues. Furthermore, when we left the property they kept our names on the system and hounded us for 6 months every time the subsequent tennants didn’t pay rent on time and even sent us private emails meant for the landlord by mistake (both of which are breaches of GDPR). Finally, on Christmas Eve, they managed to accidentally send us an email informing us that our tenancy had been ended immediately and then go on Christmas break so we couldn’t get through to them. This was unduly stressful and turned out to have just been an admin error, although they weren’t overly apologetic nor did they offer us a goodwill payment for the stress caused. I would never let with this agency again and would actively avoid any properties associated with them.
5/5
GoogleI recently bought a house that was marketed by Preston Baker in Selby . From start to finish they were brilliant . Zoe Dixon dealt with my purchase and she was great . As I’d not bought a house for years , I was a bit rusty in what I needed …
Thank you William for such a lovely review. Zoe will be delighted with your kind comments. We hope you are settling in well. Kind regards, Team PB
5/5
TrustpilotNaomi was very friendly and…
Naomi was very friendly and professional during our recent viewing. She greeted us well and answered all our questions. Overall she did an excellent job highlighting the aspects of the property. Five stars from us! Lynne and Derek Brooks
5/5
TrustpilotGreat service from the Headingley…
Great service from the Headingley branch in their efforts to find us a property as they were on to us daily advising of any that were coming up and likely to be of interest to us. I've never sold through them but judging by the number of people they had interested, I can only assume they would do a great job.
Hi Graham, if you sell with us in the future I'm certain we will be getting another 5 star review from you. Thank you for taking the time to send us your feedback. Bradley ~ Team PB
5/5
TrustpilotFantastic Service from Kestyn
I was recently looking for a property to rent with my partner. Kestyn (Moortown branch) was extremely friendly and worked our appointments around our needs with no issues. An extremely easy process which was completed within the day. Any queries we had were answered promptly. Excellent customer service! I would definitely consider Preston Baker when looking to buy in the near future.
Thank you Alexandra! We look forward to working with you again when you are ready to get onto the property ladder. Kind regards, Team PB
5/5
TrustpilotThe renting process made simple.
Great staff, friendly and professional. Property was let first viewing so obviously delighted.
Hello Johnny. Glad we could fulfil your expectations. We hope to have a long relationship with you. Thank you for your review. Bradley~Team PB
1/5
FacebookAppalling, no communication or service, don’t answer phone calls or emails. 12 weeks of trying to speak to someone, unprofessional, sign taken down for no reason - paid fees upfront as they recommend, a total sham avoid anything to do with them
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