Preston Baker Selby reviews

★★★★★ 1/5

Trustpilot

Up front fees - Be Aware

Please be aware of the current Preston Baker fee pricing strategy. At the valuation stage we were advised to make an initial (non-refundable) pre-payment to receive a reduction in their eventual fees. The range of pre-payments differed greatly from a relatively small £295 up to the full amount that would be due upon sale. The latter figure could be many thousands of pounds being paid up front again non-refundable; without any guarantee of sale success. We also believe that our house was over valued to secure our business. In fact a few weeks later we were advised to reduce the price by £25,000.

Bahar · 24 March 2023

★★★★★ 1/5

Trustpilot

This is an accurate and honest review

This is an accurate and honest review, I have all the information in emails and SMS so can back this up. 1. I placed an offer on a property which was accepted by the vendor. 2. I sent over all my ID details, proof of funds and solicitors details. 3. Preston Baker sent the Memorandom Of Sale to myself and my solicitors and the house was taken off the market and marked as Sold STC. 4. I submitted my mortgage application and instructed solicitors to proceed, paying the fees. 5. Preston Baker rang me to advise they have submitted another offer to the vendor and would I want to match it. I believe this is called 'gazumping', note this was after my offer was accepted and the house taken off the website etc. I tried to raise my offer and then received a further email asking for full and final offers. 6. My offer was presumably beaten as it was rejected by the vendor. I have now had to cancel my mortgage application (this may impact my credit score), cancel the solicitors (which I may not get a full refund for) and look for another house. I am sure the vendor is happy as they have a better offer but as far as a potential buyer I would be very wary using Preston Baker as you could agree a sale and then be gazumped later down the line leaving you out of pocket

Andy · 16 March 2023

★★★★★ 5/5

Trustpilot

Very professional

From our first meeting with Gemma Duxbury at our property, she demonstrated a thorough knowledge of the property market in our area and instilled in us her confidence in marketing the property. We received an offer within a very short time. She is extremely friendly and professional.

Mr · 19 January 2025

★★★★★ 5/5

Google

Anna came round to value my house and although we’re not ready just yet, she made the full process delightful. She talked us through everything we needed to know and when it does come to getting on the market, I know who I will be calling!

Caitlyn · 17 May 2023

★★★★★ 5/5

Trustpilot

Really helpful and professional

Big thanks to Carrie and the team at Preston Baker Estate Agents.Really helpful and professional from start to finish. Would highly recommend.Thanks

Don · 31 October 2017

★★★★★ 5/5

Trustpilot

Professional throughout

Professional throughout, enthusiastic and innovative with their approach to sales. Lines of communication are very good. Photography is excellent.

McNab10 · 6 February 2024

★★★★★ 5/5

Trustpilot

I recommend Preston Baker, Doncaster

When Cathy Evans from Preston Baker, Doncaster came to value my house I was impressed by her knowledge and competence but as importantly for me was her emphasis on my wishes and needs. The rest of the team were equally supportive.The house was sold within a fornight. When it came to my purchase of a property, Cathy proved herself to be a shrewd and skilled negotiator.I thoroughly recommend Preston Baker.

Mary · 5 July 2017

★★★★★ 5/5

Trustpilot

I have had fantastic dealings with …

I have had fantastic dealings with Preston Baker, especially Kasia who is open, honest and very helpful. A pleasure to deal with.

Goldie · 1 July 2017

★★★★★ 5/5

Trustpilot

Preston Baker - recommended Estate agents.

Good company - very pro-active and friendly staff. We had a few offers which didn't complete and the staff moved immediately to secure more viewings. During the completion process I was kept informed and could call anytime for advice/updates.I used the Moortown office in Leeds.IF I had one learning I would probably have used my own conveyance team but other than this I have no issues in recommending them.

Russ · 5 May 2018

★★★★★ 5/5

Trustpilot

Helpful and courteous

Abigail has been very helpful and always got back to me with information as requested. So far a very good experience!

Gill · 17 April 2018

★★★★★ 1/5

Trustpilot

Avoid

100% avoid this company they made me wait 2 weeks for a viewing on a property due to the fact they wasn’t taking any viewings until the 20/05/23 the day before the viewing they sent an email to confirm my viewing . Then 12 hours before received a email stating the property had sold . No calls no messages to let me know . Clearly a case of someone they regularly deal with had taken the property

Mr · 19 May 2023

★★★★★ 5/5

Trustpilot

Selling my two bed terraced house- with ease!

Excellent customer service from start to finish. I was looking to sell my property and had a number of estate agents wanting to sell it for me. Preston Baker were amazing, very accurate with their valuing and promoted the property exceptionally well. Throughout the process they have maintained regular contact and have constantly aided me with the selling process. Highly recommended and will definitely use them in the future.

Joe · 6 April 2018

★★★★★ 5/5

Trustpilot

Enthusiastic, efficient and hardworking

It is not by chance that I have used Preston Baker more than once. The service can not be faulted, they are efficient, patient and extremely hardworking. The quality I have appreciated most is their honesty and guidance, making what is a stressful process (buying/selling a house) as pain free as possible and always keeping you informed throughout. I would use them time and time again without question.

Heidi · 29 October 2018

★★★★★ 5/5

Trustpilot

Great service form Ashley and the team …

Great service form Ashley and the team at Preston Baker- calls answered, issues followed up promptly, daily update calls- well recommended!

Richard · 30 October 2017

★★★★★ 5/5

Trustpilot

Preston Baker have been a very …

Preston Baker have been a very professional estate agent when it came to buying a property through them, so much so that we are thinking of using them as our agent when we sell our house. They followed up every lead and steered us through the difficult task of getting a bridging loan when all the local banks would not consider us because we are of an older generation.

Isobel · 31 July 2017

★★★★★ 5/5

Trustpilot

Highly recommend

Rebekkah Wanden has been our property manager across several properties for a while now. She is always professional and helpful and will persist with issues until they are resolved. She is always a pleasure to deal with. I highly recommend her.

NIKKI · 9 December 2021

★★★★★ 5/5

Trustpilot

Preston Baker Oakwood

We bought and sold through Preston Baker Oakwood. Elle and Clara were amazing through the whole process. Keeping us and our buyer and our prospective purchase in the loop at all times to ensure a smooth move. Thanks for all your help!

Anthony · 30 September 2021

★★★★★ 5/5

Trustpilot

It’s early days but the agency was…

It’s early days but the agency was quick to respond to my request for a valuation and it was an absolute pleasure to meet Rachel. She was pleasant, helpful, clear and intuitive.

Dinah · 6 March 2024

★★★★★ 5/5

Trustpilot

Excellent service from everyone at the …

Excellent service from everyone at the Moortown branch especially Keyston Powell. Amazing professional and reassuring service. A star all round

Solos · 1 February 2018

★★★★★ 5/5

Trustpilot

Super helpful

I was looking into having my house valued and Rachel was super helpful when I needed some initial advice and booked a mortgage consultation in for me, if I needed anything else in future I’d know who to come to!

Amy · 30 December 2021

★★★★★ 5/5

Trustpilot

The team at Selby Preston Baker

The team at Selby Preston Baker were fantastic in all aspects of my business with them, everything happened when they said it would & they kept me informed every step of the way, all in all a fantastic “team effort”,,,Thanks to Louise & the rest of the team !!

Peter · 31 July 2019

★★★★★ 5/5

Trustpilot

SELBY - fantastic staff

Olivia Reynolds from the offices in Selby was extremely helpful and patient with us at all times, when speaking over the phone and also when showing us around at our viewing. I would highly recommend this service thanks to her help.

Joe · 27 September 2021

★★★★★ 5/5

Trustpilot

Helpful staff

We are looking for a flat to buy in Leeds and they are very helpful and professional, trying to find something to our liking. We get calls, texts, emails... we feel very taken care of. Many thanks to Naomi and all the ladies there!

Ann · 16 February 2021

★★★★★ 5/5

Trustpilot

10/10

Very friendly and helpful staff at the Roundhay branch. The whole experience from "viewing to picking up keys" was pleasant and stress free.I found the advise given very useful and definitely swayed my decision on the area.. and most of all, i love the flat :) Thanks Ladies!!!!

Joseph · 31 July 2019