Preston Baker Selby reviews

★★★★★ 5/5

Google

Great company to deal with! Always professional, quick to respond and friendly! Charlotte Nicholson is a credit to your company! Thank you!

Sadie · 16 July 2021

★★★★★ 5/5

Trustpilot

Anna Greaves at Selby is 10/10

Anna Greaves at Selby is 10/10. An absolute credit to the company. She really knows her stuff and is extremely helpful. We cannot thank her enough. Emma and Andrew

Challis · 16 January 2024

★★★★★ 5/5

Trustpilot

Excellent service from preston baker

Excellent service from preston baker. I want to commend Charlotte's professionalism and approachable attitude towards her work as well and thank her for always being so helpful. I have had the best experience with using Preston baker as an estate agents compared to various other estate agents I have previously gone through. Could not recommend Preston baker enough and will make sure to tell all my friends and family about them if they move house or decided to rent.

Miss · 2 August 2017

★★★★★ 5/5

Trustpilot

Great service

Just moved into a house that was for sale with Preston Baker Moortown. Rachel was brilliant managing all aspects & pushing everything along. Very personable & professional. Unbelievable difference in service to the company that dealt with the sale of my property. Would recommend Rachel to friends, family & others to manage a sale anytime.

Jay · 16 February 2021

★★★★★ 5/5

Trustpilot

Preston Baker get my 5 stars!

Preston Baker Impressed us from the moment of first contact through to the successful sale of our house. Their professional, friendly and helpful approach; willingness to answer any question, speed of response and clear talent at selling houses made every team member a pleasure to work with. They made the process as smooth, fast and successful as It could possibly be with as little disruption to our lives as we could ask. I would recommend them to anyone.

Barbara · 8 February 2018

★★★★★ 5/5

Trustpilot

Buying our first home

First time property buyers so no previous experience with the housing market, especially with the difficulties of buying during the COVID pandemic. However Rachel Lansdell and Naomi Tilsley were absolutely lovely and helped keep us right through the whole process. Thoroughly recommend it couldn’t have been a faster or more stress free experience

Natasha · 24 June 2021

★★★★★ 5/5

Trustpilot

Impressive sales transaction

This is the second property I sold through Preston Baker Moortown and the they have continued to impress me, Rachael was fantastic to deal with, she followed up on the solicitors from both sides to get us to completion and avoid delays throughout the process, impressive agent, will use again.

Mia · 15 December 2021

★★★★★ 1/5

Trustpilot

Don't sign with with this agent!

Terrible experience from start to finish, culminating in us serving notice on the contract. Incredibly unprofessional and shambolic, unable to get the very basics right, no communication between staff, rude attitude, let themselves into our house for viewings without prior knowledge or agreement and despite a process being agreed to confirm beforehand.No seriously interested buyers among the 'hot leads' they claim to have. Do yourself a huge favour and don't think twice about using someone (anyone) more professional.

Media_Girl · 22 June 2017

★★★★★ 1/5

Google

Terrible customer service especially from head office. They don’t pass messages on, they laugh at you, have a ‘I don’t care’ attitude and always seems to be the customers fault because there is no notes on your file. …

Nicole · 14 April 2024

★★★★★ 5/5

Trustpilot

Fantastic!

Fantastic team! Preston baker have managed our portfolio for 4 years now and we've never had any issues. Always very professional with that personal touch. Big thank you to Rebekkah who has recently been a superstar. Always great communication and handling of B2L related issues. Couldn't ask for anymore.

Oliver · 16 December 2021

★★★★★ 5/5

Trustpilot

Lindsey is a star

We have recently just completed on our first home and Lindsey has been our mortgage broker. It’s been a very stressful time and Lindsey has helped us all the way through. Nothing was too much trouble. I couldn’t not recommend her highly enough and will use her again in the future.Thanks Lindsey!! :D

Emily · 17 February 2021

★★★★★ 5/5

Trustpilot

Flat Viewing, Amazing customer service

Attended a flat viewing and had a friendly, warm welcome from Rachel. It was a great viewing, Rachel was very descriptive and had clearly gone the extra mile to have all the necessary information on hand to assist with any question I had.The property itself was very clean and well presented.

Jordan · 8 July 2021

★★★★★ 5/5

Trustpilot

Jess has been absolutely amazing

Jess has been absolutely amazing. I couldn’t recommend her enough. Our sale has been complicated and Jess really has gone above and beyond for us!

Alice · 6 February 2024

★★★★★ 1/5

Trustpilot

Dismayed

We have travelled over 200 miles to view a Property, put an offer in the next morning, Someone from Preston Baker called to confirm the offer and to find out the reason for the move. They said they would get back to us. Two days later, we received an email outline our offer and the status of the sale of our house. Nothing more was heard, two days after that we checked the property online to discover it was STC. We called the estate agents to find out what was going on, to be to,d someone would call us back. No call. Next morning, which is now 5 days since the viewing, emailed the agent with a complaint re there lack of communication, early evening we received an email saying the people buying the property were in a better position to,proceed, which we could understand, but I think the lack of communication from them is appalling and we certainly will not view any properties that are with them. They really need to look at their processes

Lynne · 17 August 2023

★★★★★ 5/5

Trustpilot

Ashley and the team at Preston Baker …

Ashley and the team at Preston Baker again provided an excellent service, assisting with 2 managed rental properties. Fast and efficient response to all requests. Would highly recommend.

Richard · 4 July 2017

★★★★★ 5/5

Trustpilot

We bought our property through Preston…

We bought our property through Preston Baker and the service we received via Rachel Lansdell was fantastic. She was brilliant at communicating info throughout the chain, went above and beyond to ensure our purchase stayed on track (addressing our queries promptly) and was pleasure to deal with. Thanks Rachel!

Helen · 21 September 2021

★★★★★ 1/5

Trustpilot

Awful

Awful, placed 3 offers on a property but only one was put forward. Also I had to contact them to establish the outcome of my offer, complete terrible service. Make sure you don't do business with them, but also make sure Alex is not your estate agent.

Davie · 9 January 2022

★★★★★ 5/5

Trustpilot

Great customer service

Jess made the experience of selling our house very straightforward and the team at Preston Baker did an excellent job of marketing our house.

Duncan · 6 February 2024

★★★★★ 5/5

Trustpilot

Highly recommended.

I would highly recommend Jess at Preston Barker. Extremely knowledgeable, great advice and communication. Jess went above and beyond to achieve the best outcome.

Gosia · 6 February 2024

★★★★★ 5/5

Trustpilot

Gemma the sales agent from Roundhay was…

Gemma the sales agent from Roundhay was nothing but a pleasure to deal with and kept us informed at all points - highly recommended

Neil · 6 February 2024

★★★★★ 5/5

Trustpilot

Recently rented a property through …

Recently rented a property through Preston Baker, worked with Carrie who was great. The whole team are professional and lovely to work with. would recommend to anyone.

Aidan · 31 October 2017

★★★★★ 5/5

Google

Mr J Cutting was very helpful when visted the store a couple of days go for some information . I highly recommend going to visting John .

Mike · 16 July 2017

★★★★★ 1/5

Trustpilot

I had a horrific experience with …

I had a horrific experience with Preston Baker. I ended up dealing directly with the buyer as every time I spoke to them they told me the wrong information. Even my solicitor questioned what I was paying for. Despite giving this feedback to my local branch and the person dealing with the sale repeatedly nothing changed. I initially refused the numerous requests for feedback but after being spammed by them for months, it's a pleasure.....

Just · 20 June 2017

★★★★★ 5/5

Trustpilot

Preston Baker is an excellent company…

Preston Baker is an excellent company to go with their very pleasant and very helpful staff are always there to help you. Adam was working very hard and has been very helpful throughout very polite on the phone and delight to speak to every time has made us feel at ease. I highly recommend Preston Baker!!!

Customer · 31 July 2019