Trusted Agent profile · Selby
Verified
★★★★★
868 reviews across 3 platforms
17-19 Gowthorpe, Selby, YO8 4HE
Preston Baker's office in Selby, at 17-19 Gowthorpe, is rated 4.6 out of 5 across 868 reviews on three platforms, including 117 Google reviews rated 4.6.
Every review we hold for the Selby office, from every platform, shown as written. First names only.
4/5
TrustpilotThe sale of our flat has been dealt …
The sale of our flat has been dealt with by Jess Fox, a Senior Negotiator in the Headingley branch. Jess has been great and provided a brilliant service, very proactive and has done as promised. I'd be very happy to recommend Preston Baker to anyone selling their property.
Good afternoon Tom. Many thanks for taking the time to provide a review and thanks for your nice comments about Jess.
5/5
TrustpilotJulian was most helpful when my…
Julian was most helpful when my daughter bought her house last year. We have just SOLD our house through Preston Baker and again Julian was there to help and support us through the process. Thanks also to the rest of the team Alex, Adrian and Matthew (Photographer)
Thank you Lynne for your great review! Julian and the team will be delighted with your kind words.Kind regards,Team PB
5/5
TrustpilotHouse valuation
Great service. Sarah was very polite and knowledgeable. Would definitely recommend.
Thank you for your review. We really appreciate it.
5/5
TrustpilotAbigail has been amazing!
Abigail has been amazing! she has kept me in the loop at all stages, she provides me with regular updates and most of she is a great negotiator! I couldn't ask for more really. Just want to say thanks for everything and for getting this deal agreed.
Thank you so much Christian. Abigail will be over the moon with your comments.Kind regards, Team PB
5/5
GoogleZoe has been fantastic. Friendly and professional, she has rung weekly to update us on our purchase, chasing anything outstanding and making things go as smoothly as possible in a stressful time.
Hi Han. Thanks so much for taking the time to share your review. We are so pleased to be able to help with your purchase. Kind regards, Team PB
5/5
TrustpilotDelighted!
We have been thrilled with every aspect of Jess and Andy from Preston Baker. They really are dedicated to helping people navigate through what can be a stressful time. We've both bought a house from them and now sold one. Jess and Andy did everything swiftly, professionally and took the pressure off us. Thank you both! Much appreciated.
Thank you for your kind review for Jess and Andy. We very much appreciate you taking the time to write it.
5/5
TrustpilotPreston Baker - Outstanding Service
Me and my wife spent a few months searching for the perfect property whilst living in the south of England. We primarily dealt with Rachel Lansdell and Naomi Tilsley, they both consistently provided an awesome customer service to us and helped us to find properties that met our requirements. Whenever we are in the market to purchase another property our first point of call will be Rachel and Naomi.
5/5
TrustpilotProperty purchase review - Preston Baker Crossgates
Adam Yaqub and his team have been very helpful throughout the process so far. They were very understanding and met all of my needs.They were never pushy, and have been very informative throughout.Viewing the property was extremely easy, I was never kept waiting and once in, I was allowed to view it for as long as I wanted.I would highly recommend Adam, and the team at Preston Baker Crossgates when looking to purchase a property.
5/5
GoogleStaff at Preston Baker worked very hard to sell my house for me, Zoe was very professional and always kept me updated. She also pushed to get my dale through in record tume during lock down.
Hi Nicki. Thank you so much for taking the time to post your review. We are really pleased we were able to help with your sale. Kind regards, Team PB
5/5
TrustpilotI have recently sold a property with…
I have recently sold a property with Preston Baker. Rachel Lansdell was brilliant! She was professional and extremely helpful from valuation through to completion. I had regular updates from Rachel and she went above and beyond my expectations. I would highly recommend this company.
5/5
TrustpilotAnna Greaves from Preston Baker
Anna came to our house and gave a valuation for the property and supplied us with a comprehensive outline of the sales process. Her knowledge of the current housing market and the practical advice she offered were invaluable. We most certainly plan to use the company when we put our house up for sale.
Thanks for your review Alan. We are delighted to hear how pleased you are with the service provided to you by Anna.
5/5
Trustpilot5 star customer service
Having recently purchased our dream home with Preston Baker we have to say how impressed we were with the whole customer service experience. Rachel Lansdell was in constant communication with us, no task was ever too much and responded to any query instantly. We couldn’t have asked for any more in an estate agent dealing with a house purchase. Would highly recommend anyone selling their property to use Rachel.
5/5
GoogleLouise was amazing she handled our sale and onward purchase fantastically through these uncertain times, she was always positive and professional. I would recommend her and the team at Selby to anyone that asks! x
Hi Allie. Thank so much for your fab review. Kind regards, Team PB
5/5
TrustpilotHelpful, knowledgeable and supportive
Gemma is very helpful and very responsive to my requirements whilst I'm trying to sell my house. She is supportive to my needs and understands my position. I have trusted her with my home and she has always been very reliable!
5/5
TrustpilotVery successful sale process and Preston Baker has made me feel I am an important client.
I am still in the process of selling my house but I feel safe and extremely well looked after by Gemma D. Gemma has helped me feel confident in the process always giving advice when needed. She also led me through a successful sales process where my house for well over the initial asking price.
Thanks for your review Helen - we really appreciate it.
5/5
TrustpilotMinnie was great!
Minnie was great!! Couldn't be more helpful and really went out of her way to find us a mortgage that was suited to our needs. Very impressed with the whole service from start to finish. Would highly recommend Minnie and the Preston baker team!!
Hi Josh, so pleased to hear your had a good experience. Thank you for your recommendation of our services and Minnie in our financial services team.
5/5
TrustpilotWe hired Preston Baker to handle our…
We hired Preston Baker to handle our house sale as they have an outstanding reputation and we can say without a doubt that they certainly lived up to that reputation. One of the most difficult times in buying and selling a house is the final month when having to deal with solicitors, vendors and purchasers and Terri Burrows from Preston Baker, who was looking after us, definitely came through for us. Terri not only did what would be expected from an estate agent, but she even went the extra mile, and we can say without a doubt that our house sale and purchase would have taken much longer had it not been for Terri's efforts in the final week when some challenging situations and difficulties arose. We cannot recommend Preston Baker highly enough and if you want an estate agent that delivers more than what it promises then this is the estate agent for you. Rob & Margaret Doncaster
4/5
TrustpilotSold my home and was happy with…
Sold my home and was happy with process. Professional team. Pete was great from the get go. From the deepest chamber of my heart THANK YOU
5/5
TrustpilotHedley Conway 👏👏👏
Hedley provided a very friendly and relaxed yet extremely professional service. As first time buyers and not knowing much about the whole process, Hedley was excellent in sharing his knowledge and made sure we understood everything perfectly. Would highly recommend!
5/5
TrustpilotVery friendly staff always ready to …
Very friendly staff always ready to help especially as we live a distance away and needed to view on certain days and times Matt is always at the end of the phone to help with a happy attitude. Would highly recommend to everyone.
Hi Stephanie - thanks so much for your review, glad things are going well.
5/5
GoogleWe can highly recommend Preston Baker , especially Zoe Dixon at the Selby Branch . Zoe went above and beyond to help us with the purchase of our new home . …
Thank you so much Wendy! We hope your are settling in well in your new home. Kind regards, Team PB
4/5
TrustpilotGood service to date
We’ve been impressed with Preston Baker in terms of house hunting and financial advice. They’ve been reall proactive in their search for a home for us which is good as first time buyers. Rachel Lansdell and the team have been really helpful
Thank you Richard. We hope we help to find your dream home for you very soon. Kind regards, Team PB
5/5
TrustpilotJust finished our tenancy with Preston…
Just finished our tenancy with Preston Baker as the letting agents. Best agents I have ever had and had the pleasure of dealing with! Always happy to help and do their best. Charlotte at York has been an absolute gem throughout the whole process from signing on to the property to finalising the deposit refund process.One of the best letting agents in York!
5/5
FacebookI've used Preston Baker a few times now and have nothing but praise for them, particularly Iain (the mortgage advisory) and James (the branch manager.) Don't get me wrong, there were a few small issues but that's to be expected when selling a property. Where they shone and where they stand out from the competitors that I've used was how quickly they identified those problems and helped me to remedy them. First class customer service.
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