Entwistle Green Crosby Sales reviews in Sefton

★★★★★ 1/5

Trustpilot

Coutrtwide conveyancing own these guys

My partner bought a house from this estate agents and the people were friendly ok people. The trouble is these guys suggested she use a service fior providing the mortgage and conveyancing from a company called Countrywide as they said it would make life easier, so I agreed! WORST DECISION EVER!!!!!!Countrywide were incompetent in setting up the mortgage and the conveyancing side are incompetent, obstructive and obscenely exspensive. Please please please do not take the estate agents recommendation to use Countrywide!!!!What they estate agent fails to tell you is Countrywide owns the estate agents and they use the agents service as salesmen - it’s not impartial advice it’s salesspeak when they say it will be easier etc it WONT trust me If you see a house you love with this agent, buy it but DO NOT USE COUNTRYWIDE

Stuart · 16 June 2018

★★★★★ 1/5

Trustpilot

Would not recommend to my worst enemy

Would not recommend to my worst enemy. A terrible experience with Entwistle Green (Westhoughton branch). The team were never really interested in helping us pursue the house we wanted and made up lies, excuses and tried to delay our purchase as much as they physically could. We dealt with Tammy and Claire who made little effort in easing what should be a fun and exciting experience for a first time buyer. They tried their absolute hardest to keep us from viewing the house, despite the fact we rushed to put together a proof of deposit for them as this was apparently a requirement. They then claimed to have "accepted" our offer.. yet still listed a previous lower offer on their website. They kept taking other offers and completely backtracked on the fact they accepted our offer. Meanwhile, we were still adamant we wanted this house, so we raised the stakes.. so much to the point that both Tammy and Claire claimed that they would be opting for another buyer for a LOWER PRICE. It was never about price.. they never took our offer seriously and tried to delay our purchase from going ahead (by claiming they were having "technical issues").. and it was always me that chased them for updates. If they ever faced an issue, they wouldn't contact me. I had to pick up the phone 5 times a day to get every little update and attempt to hold their hand through the process. It's now become apparent that they never wanted us to hold hands. Service was so poor - Claire (someone who is clearly in the wrong job!) could barely count up our deposit figures. I am still trying to understand what their hidden agenda was, but one thing is for sure... they are rotten to the core and made our lives an absolute misery. What a waste of time and effort. This experience has made me lose faith in the fact that there must be good, honest and hard-working people out there.

Etasham · 28 March 2018

★★★★★ 5/5

Google

We have just sold our house with entwistle green and can not recommend this company enough. We went to a few estate agents and Steph who came out to us was by far the most professional and the most knowledgable about other properties in our area. She filled us with great confidence and was keen to help us in anyway possible. Sam was our negotiator and she was fantastic, extremely professional and efficient. Together the girls and all the team at entwistle green made moving a house (a stressful time) that much easier. They were there to support us from start to finish whenever we experienced hiccups and the move manager Adam barber was also supportive and like the rest of the team happy to help you in anyway possible.

Alison · 28 October 2016

★★★★★ 5/5

Google

I recently had a fantastic experience with Entwistle Green Estate Agents in Crosby. The level of professionalism and expertise displayed by their team was truly commendable. From the initial consultation to the final stages of closing the deal, the staff at Entwistle Green were proactive, responsive, and went above and beyond to ensure a smooth and efficient process.

Jolene · 28 February 2024

★★★★★ 5/5

Google

Louisa was brilliant throughout the whole process of us buying our new and 1st home

Mike · 27 October 2023

★★★★★ 5/5

Trustpilot

Jack Butterworth at the Blackpool…

Jack Butterworth at the Blackpool branch was very efficient and was able to help us move quickly to a new rented flat. Also we given vouchers off at various places to help with new furniture.

Kirsty · 27 January 2026

★★★★★ 5/5

Google

Great Service from the people at Entwistle Green Crosby branch. Tom always kept me in the loop with proceedings and contact was only made when necessary. Would definitely recommend Tom and his team, it was a pleasure to sell through Entwistle Green Thank You

Adam · 28 October 2018

★★★★★ 1/5

Trustpilot

Entwistle Green

Entwistle Green, Blackpool are probably the worst estate agency I have dealt with in a very crowded field. I agreed to them letting a flat I owned and they failed to make me aware that the tenant had failed the reference check. They rang and asked if I would accept a guarantor for the rent, but gave me no explanation as to why that was required. The tenant was the worst tenant I have ever experienced in 30 years of letting property. He assaulted three policemen in the house, threatened my other tenants and myself. He was dealing in Spice and was, for the most part drugged up to his eyeballs. He wrecked the flat which had just been renovated and paid no rent at all apart from the initial amount. I was given no help from the office and in the end had to pay him £700 to leave. They have kept the deposit he paid and said they can't pay it back to either of us. I cannot recommend this agency in any way, shape or form.

Gill · 9 August 2024

★★★★★ 4/5

Trustpilot

Eve and team were great

Eve was very helpful, has a friendly personality and gave us the information that we needed at the time. When she said she would ring us back she did. She knows that we wanted 10 Ronwood instead of the one in town and informed us straight way that it was available. All staff were great as well.

Louise · 5 December 2022

★★★★★ 1/5

Trustpilot

A bit disorganised

First valuation was cancelled by them as it was apparently booked, under the wrong branch, only told on the morning of the valuation , second valuation missed as valuer was ill, told I'd have to wait 2 weeks for another booking. Didn't want to take the chance as I'd already taken two days off work for them. Understand people get ill but when you've let someone down twice you move them to the head of the queue not keep them waiting for another 2 weeks.

Martin · 31 July 2024

★★★★★ 1/5

Trustpilot

There tenants next to use have been the…

There tenants next to use have been the worst in civilised people I have seen in my life. They have smashed up there property drugs on the street police have been involved more times then I count absolute living hell for over 5 years. But somehow these people think it's fine to keep such an abusive rough tenant in the same property. Were sick to death of them. Weve complained so many times to them and police nothing gets done. There tenant dings loudly all day of the top of her voice were fed up. I will be taking legal action against this agancy

Mohsin · 30 July 2024

★★★★★ 5/5

Google

Louisa and Sam have been amazing with our process of becoming a tenant, really informative and answered all of our questions no matter how big or small! They kept us up to date the whole process and have been really friendly and professional the whole way! Would definitely recommend 🩷 …

Summer · 29 May 2024

★★★★★ 1/5

Trustpilot

I had a deeply disappointing experience…

I had a deeply disappointing experience with Entwistle Green, particularly with an agent named Joe Jaison. I arranged to rent a property through them and paid both the deposit and the first month’s rent after viewing the house with Joe. He showed me the property, and everything was discussed clearly or so I thought.

Syed · 10 July 2025

★★★★★ 5/5

Google

I recently rented a property from entwistle green with Siobhan as my agent. Completely professional at all times and great communication. I was looking for a quick move and the assistance given was amazing. Highly recommend Siobhan!

Liam · 13 November 2020

★★★★★ 5/5

Google

I recently rented a property from entwistle green with Siobhan as my agent. Completely professional at all times and great communication. I was looking for a quick move and the assistance given was amazing. Highly recommend Siobhan!

Liam · 26 October 2020

★★★★★ 5/5

Google

I have purchased several properties through Entwistle Green , Crosby . I have found them to be very professional. They turn up on the dot for any viewings , they call back when they say they will and are very easy to deal with. They are always willing to listen and attentive to our needs. I also use Entwistle Green to manage our rental properties and once again the Lettings team are extremely helpful and quick to respond if any problems arise. We would certainly recommend Entwistle Green , Crosby. Graham O'Brien Kookaburra Properties Ltd

Graham · 27 October 2021

★★★★★ 5/5

Trustpilot

Gail J Hines... superstar ⭐

Gail J Hines was recommended to me by a friend who had a positive experience with her previously. I was new to all this and was apprehensive due to my dyslexia (so much paperwork!!) However, as my friend suggested, Gail allowed this overwhelming experience to be a smooth transition, supporting me throughout and making sure I understood everything correctly. Thanks so much for making my dreams come true Gail.

Rebecca · 5 October 2020

★★★★★ 1/5

Trustpilot

First I left a message on Rightmove…

First I left a message on Rightmove asking them not to call during the day and they promptly did. Then I've left them multiple messages asking them to email me about a house without my number and they can't be bothered responding. Useless!

Duncan · 4 October 2025

★★★★★ 5/5

Google

My first experience with Entwistle Green has been outstanding. Friendly and professional people - Elise Platt and Matt Tyler are both brilliant. Super efficient and hard working - they provided excellent advice and had the property rented out within days. EG also provide a simple to use and helpful client on-line portal that gives you up to date information on your property. I'm so impressed by EG, I am using them on my next property.PositiveResponsiveness, Quality, Professionalism, Value

Simon · 27 October 2021

★★★★★ 1/5

Trustpilot

Entwistle - Old Swan Branch

Old Swan Branch - As a company they are abhorent and make the process for first time buyers stressful and difficult. Rang up for several properties, no viewings offered as was supposedly under offer, took copious amounts of information, offered a paid package to search and offer first viewing options before properties come on the market. Bombarded me daily with sales pitches and mortgage advise deals emails and other nonsense. I have continued to block and report. Money hungry scammers.

Your · 23 May 2024

★★★★★ 1/5

Trustpilot

I WILL NEVER USE THIS AGENT AGAIN

I WILL NEVER USE THIS AGENT AGAIN, so unprofessional and unorganised and the most rudest women who deals with deposits. I had lived in my little flat for nearly 13 years very happily only be told that the owner was wanting to sell, this isnt the issue, the issue is how i was managed by the Allerton Road branch and the rude and obnoxious the lady who deals with deposits. i spent many hours cleaning the apartment before leaving and had photographic evidence of this only to receive a report to the contrary saying it was dirty dusty and in a state of disrepair, i looked after this property whilst there and it was spotless when i left. I really want to make a complaint about the whole thing but i cant find an email address to contact.

David · 9 May 2024

★★★★★ 1/5

Trustpilot

How do they get anything done?

Dreadful. Told us that we had to be there in person to view properties when we're trying to move from another city and work full time so we can't go in person. Won't do virtual viewings or phone calls for us and won't accept offers without viewing the property first. Shambles. How do people move cities when they can't be at all accommodating for anyone else's needs? Embarrassing company and embarrassing policies. Totally unhelpful staff who just sigh down the phone at you. Makes moving so much more stressful when it's completely unnecessary. Just offer virtual viewings!Edit: made the long trip for a viewing. They didn't even bother to show up. This was after changing the time at the last minute and getting our booking wrong multiple times.

Anon · 14 April 2024

★★★★★ 5/5

Google

I sold and bought a house with Entwhistle Green. The sale went through first, within half an hour of my call I had a time and date for a home visit to see my property, they outlined the procedure, costs and the paperwork also answering all questions I had. Once the property photos had been taken and posted I had a buyer within the hour and a thousand pounds over the asking price. The house I purchased had only been marketed the day before, the sales team had called me as they thought it'd be something I was interested in. I viewed the house and placed an offer which was accepted. They are a throughly professional team who look out for their customers both buyers and sellers. Just remember to always get a full survey done when buying a property!

Firedrag500 · 26 October 2020

★★★★★ 5/5

Trustpilot

Shannon is a lovley and very helpfull…

Shannon is a lovley and very helpfull person. I am very happy with the profesionalism and prompt agent. Pleased with the experience with her. Sorina Alexandra Neamtu

Neamtu · 5 July 2024