Entwistle Green Crosby Sales reviews in Sefton

★★★★★ 5/5

Trustpilot

Great profession service

Great profession service, easy communication, helpful and friendly staff. Bethany was be absolutely amazing with all answers and questions.Thank you for your property. 10⭐

Mantas · 27 March 2024

★★★★★ 5/5

Google

I would highly recommend Samantha and her team at the Crosby branch. Very professional, always answered my queries fast and handled our sale efficiently and smoothly. Thank you!

Tracy · 28 October 2018

★★★★★ 5/5

Google

I am going to be renting a property from Entwistle green shortly and Louisa from the Crosby office has been fantastic answering all my questions and has always responded so quick. Couldn't of asked for a better service.

Elisabeth · 29 April 2024

★★★★★ 1/5

Trustpilot

If you want money stolen from you then rent from these scammers

My pensioner father moved out of one of their properties in June into sheltered accommodation. They have owed him over £1000 since then in rent overpayment and deposit. Despite numerous emails and calls they are still withholding his money and he's now in arrears at his new property. Sheila and Anthony from the Allerton branch have been no help in sorting this problem despite numerous attempts to get his money back. We will now have no option than to seek legal advice on how we can get his money back. They are shameless scammers, avoid at all costs or you will regret it.

Max · 7 August 2023

★★★★★ 5/5

Google

I have recently rented a property off Entwistle Green in Crosby. I can honestly say, after viewing properties with many different agents to find the right one, Entwistle Green were the only ones that seemed to know anything about the properties they were renting out. A big thanks to the team in Crosby for a straight forward, honest service. When i look to buy in the future, i will be sticking with this agency.

Jenna · 28 October 2018

★★★★★ 5/5

Google

Sam Mason and her team provided a professional and excellent customer focused service, we would highly recommend this estate agent and it's excellent staff.

David · 27 October 2019

★★★★★ 1/5

Trustpilot

Absolute disgrace

Absolute disgrace. We had problems with the waste pipes and they left us live in a house full of fecal matters. When I was calling them and crying they have said to me there is no need to be upset. We have reported multiple issues in the house and they did not even reply or replied after months. Refused to give deposit back and when I told them they have 10 days to give the deposit back, they tried to convice me it is 28 days.Absolute s**t show this company. Avoid at all cost if you don’t want to deal with incompetent agency.

Zuzana · 30 June 2023

★★★★★ 5/5

Trustpilot

jack helped us through moving from…

jack helped us through moving from amberbanks grove to warley road and made the move go smoothly, he is great, highly recommend this company.

Aaron · 11 November 2025

★★★★★ 5/5

Google

Thank you for the expedient manner in which all the processes were done from viewing the house to moving in. We are very happy and satisfied with the services offered to us and would recommend you guys any day of the week.

Prospect · 27 October 2023

★★★★★ 1/5

Trustpilot

I really would not give them one star…

I really would not give them one star we reported faults throughout our tenancy we left the property because the toilet was not fixed and the bath was broken and shower was leaking we even reported this to the landlady and the landlady has relet the property after we left the property even though she knew the property was inhabitable and yet the estate agents are saying were liable for the rent and any damages to the property even the landlord has relet the property there were also lead pipes in the property the lead was so high in the drinking water it made my partner loss her hair the landlady saw the blood test results and water board did reading of the drinking water in the property which the landlady saw the results of this which she denies ever seeing and she even says she can not speak English and she is making the new tenant so ill

MISS · 5 May 2023

★★★★★ 1/5

Trustpilot

STAY CLEAR OF THEM

I paid them to manage my house some years back that I had rented out. They must be in some kind of an arrangment with a little known energy provider (To my recollection called 'Sparks') who they tried to push onto my tentants, but the tenants refused.However, when the house became empty again and I put it up for sale. Entwhistle must have informed this energy company that the house was empty, because after some months, that energy company sent me a bill close to £150 for standing charges. I never agreed to them being an energy provider, but they threatened me with legal recovery of the bill if I didn't pay it. I had no choice but to pay. On confronting them, Entwhistle didn't deny what they had done and tried to justify it. Their excuses were as pathetic as they are. Stay clear of this organisation.

Youtube · 14 March 2023

★★★★★ 1/5

Trustpilot

Unresponsive and unprofessional

Unresponsive and unprofessional. Deposit funds withheld long after tenancy ended, requiring escalation. Avoid.

Shervinzd1 · 16 January 2026

★★★★★ 1/5

Trustpilot

Incompetent, disorganised and careless

I had a truly awful experience with this estate agent during my tenancy. They were disorganised, unhelpful, and constantly failed to take responsibility for their mistakes.

Alina · 13 September 2025

★★★★★ 5/5

Google

Fantastic service from Alex and Sarah, and Samuel, who from when we enquired about the property, right throughout the process, always assisted and communicated with us, we have our house and are extrelemey happy with the service they provided

Keith · 27 October 2023

★★★★★ 1/5

Trustpilot

If I could give them minus 20 stars…

If I could give them minus 20 stars I would.Avoid this estate agent if you can. Wish I had read these reviews before I tried to buy a property listed by them. No replies to emails. Made me meet with their mortgage advisor despite my partner being a mortgage advisor which was a complete waste of my time. Offer on a house accepted in November, surveys and quotes paid for as well as solicitors fees to find out in February that probate hadn't even been applied for yet so they had lied from the start. Currently still waiting for just an acknowledgement response for a complaint email I sent them a week ago! They haven't even apologised for what's gone on which would clearly be a stressful and upsetting situation for me or anyone really. Their lack of contact only exacerbates things and I'm left waiting with no indication of a timeline at all. Absolute joke.

Lydie · 13 February 2023

★★★★★ 1/5

Trustpilot

Rented a property for a year the roof…

Rented a property for a year the roof had been leaking from day 1 reported to the agent whilst I was sat there in the office I could not believe my ears lettings manager on the phone with landlord admitted that not the tenant before me but the tenant before the previous tenant reported the leak.The property was not clean when we moved in also furniture left behind no smoke alarm no carbon monoxide sensor.They or the landlord do not care about their tenants when the contract was up I moved out even the council got involved.The leak was resolved after we moved out what a coincidence.Gues what even arguing took a month to get our deposit back.Avoid at all cost they do not care about you!

Mario · 21 January 2023

★★★★★ 5/5

Google

Sara from Crosby office was very helpful in letting my poperty ,making the process speedy and stress free , very efficient,keeping me updated regularly at every stage well worth the money and will be using here in futurePositiveProfessionalism

Peter · 27 October 2023

★★★★★ 5/5

Google

I highly recommend entwistle green crosby if you are looking to purchase or rent a home they are extremely helpful and always there when you need them they also give free mortgage advice which means you can get everything done in one place and quicker than the national average 10 out of 10 Thanks again to all the team at entwistle crosby

Neil · 26 October 2020

★★★★★ 1/5

Trustpilot

The Maghull office mismanaged my…

The Maghull office mismanaged my property from 2017-2024, according to the contract they were supposed to inspect the property every 3 months, this never happened despite regular requests.

Nelly · 16 July 2025

★★★★★ 5/5

Google

The service was superb, great communication every step of the way. Our contact person Louisa , was very professional and helpful. Overall a pleasant experience.

Bukola · 5 August 2025

★★★★★ 1/5

Trustpilot

Avoid at all cost

Wouldn't use the blackburn branch staff are awful, houses are being rented out in unsafe conditions

Jessica · 3 November 2025

★★★★★ 5/5

Google

Excellent service provided by Alex O’Shea, kept me updated throughout and a really smooth process. Friendly and customer service has been excellent thank you for all your help. You’re a credit to the firm.

Sophie · 27 October 2023

★★★★★ 5/5

Google

Amazing service and speed from Samuel and Sarah in renting my flat in Waterloo. As a landlord looking for an efficient and great service I would highly recommend them to let out properties .

SUREKHA · 27 October 2023

★★★★★ 5/5

Google

Brilliant prompt service from Elise at Entwistle Green- so pleasant- helped my daughter move into her flat right before Christmas 🎄wouldn’t hesitate to use them for buying and selling in the future! Sarah and Elise - thanks so much 👍🏽 From Kathy & Kate BaxterPositiveProfessionalism

Kathy · 27 October 2022