Trusted Agent profile · Scunthorpe
★★★★★
294 reviews across 2 platforms
1 Oswald Road, Scunthorpe, DN15 7PU, DN15 7PU
Part of Starkey and Brown, see every office.
Starkey & Brown's office in Scunthorpe, at 1 Oswald Road, is rated 4.8 out of 5 across 294 reviews on two platforms, including 282 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Starkey & Brown hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Scunthorpe.
Every review we hold for the Scunthorpe office, from every platform, shown as written. First names only.
5/5
GoogleWe are in initial steps of our purchase of a property.Starkey &Brown team has been very helpful with prompt response and effective communication.fingers crossed for the upcoming steps. Thank you Aimee, Kay and Lucy
Hello, Many thanks for the review, we too hope the next steps continue positively. Thank you again for your kind comments. Best wishes, Starkey & Brown
5/5
GoogleWe cannot thank Kay, in Lettings, enough for all the help and support she gave us. Her customer service was exceptional, constantly keeping us up to date and explaining everything in detail. We would highly recommend her.
Hello Debbie, Thank you very much indeed for you review of our lettings consultant Kay, your comments will passed on. Best wishes, Starkey & Brown
5/5
GoogleMy experience with Aimee and Lucy at Starkey & Brown has been smooth and professional with all emails and calls answered promptly. I also found Kay, who showed me around the property to be well informed and answered all of my questions. They've all been very helpful.
Hello Mr White, Many thanks for your review, it really does mean a lot to us for you to reach out and share your experience in working with us. It is very much appreciated and we hope your positive experience long continues. Best wishes, Starkey & Brown
5/5
GoogleBig thanks to Kara, Aimee, Lucy and the team for a very easy and stress free purchase. Kept me updated every step of the way and were all very helpful and informative.
Hello Danny, many thanks for your review and your kind comments toward Kara, Aimee and Lucy. Best wishes, Starkey & Brown
5/5
GoogleMy property sold within days, then after several weeks the chain became slightly restless, but Lucy Atkinson kept everyone in the chain calm and was very reassuring at the other end of the phone . It all came together on the day !?
Hi Paul, Many thanks for your review and pleased to hear that Lucy helped you throughout the process and pleased that it all came together for you. Best wishes, Starkey & Brown
5/5
GoogleWe have used Starkey & Brown to sell 3 properties in a 12 month period. Kara from the Scunthorpe office was our first contact with the company and she was very professional, friendly and knowledgable. I highly recommend Kara and Starkey & Brown!
Thank you for the kind words Holly, and the repeat custom! We hope you're happy in your new home, we look forward to hopefully helping you again one day!
5/5
GoogleWe highly recommend Starky & Brown Estate Agents, Lucy who helped us mainly was outstanding. Selling our house was a very quick and ‘easy’ process. Thank you Lucy!! ⭐️⭐️⭐️⭐️⭐️
Hello Nadine, Thank you very much indeed for your kind hearted comments, really pleased to hear such lovely feedback for our sales progressor Lucy, your warm words will sure to be passed on to Lucy. Best wishes, Starkey & Brown
5/5
GoogleCan not thank everyone at starkey and Brown for their excellent customer service. Everyone has been so helpful, nothing has ever been too much. Their communication was excellent and updated us at every opportunity. I would like to say a special thankyou to Lucy. Lucy has always been on the other end of the phone, and has made every effort to try push the sale on. Can not recommend Starkey and brown enough, definitely will be recommending to friends and family in future sales. Thankyou again Sophie.
Hello Sophie, thank you very much for your complimentary review, so grateful for the feedback. I will be sure to pass on your kind words for our sales progressor Lucy, pleased to hear you had a great working relationship. Best wishes, Starkey & Brown
5/5
GoogleI have to say for first time buyers like ourselves, Starkey and brown have been very patient with us. A small hiccup with the AIP documents, so for future buyers a mortgage promise is the same as the AIP. Amazing staff and very informative with the property your viewing. And don't feel that you've been landed with 'need to provide us with this' 'need to provide us with that'. Starkey and brown are with you to support every step of the way. Would highly recommend this agency.
Hello Ceri, Thank you so much for your lovely feedback, pleased to hear you have found us pleasant to deal with whilst negotiating you first house purchase! We hope we continue to work together effectively assisting you with your first house purchase. Best wishes, Starkey & Brown
5/5
GoogleI want to say a big thankyou to Starkey and Brown and especially to Kay Bardsley . I have moved quite often due to my work and I have rented different properties via agencies in the past but this time it has been a completely different experience. I mainly had contact with Kay, she has been amazingly professional and considerate, all my queries or concerns were promptly acknowledged. Absolute honest,empathetic and caring team member who proved to be above and beyond my expectations .I also want to take this opportunity to thank my amazing caring landlord and also the maintenance team who has been very professional. Thankyou for making my stay in Scunthorpe so memorable.Kind regards. SJ
Hello Azhar, thank you very much for your kind and heartfelt review, especially in respect of our lettings consultant Kay. Your sentiments will be sure to be passed on. Best wishes, Starkey & Brown
5/5
GoogleHave had such a lovely experience with Starkey&Brown, our agent Kay was absolutely brilliant always so lovely, easy to talk to, so helpful and informative. Has made our move as stress free as possible, would recommend all services to anyone! Thank you!
Thank you so much for the lovely review.
5/5
GoogleWe have purchased a house that is up for sale with Starkey and Brown. From our first viewing appointment to all correspondence in between we have received a fantastic friendly service from Amy and the other girls. Thanks for all your help and kind words on our purchase.
Hello Gemma, Thank you for the review! It really means a lot to us, your kind comments will be passed on to our branch manager Aimee. Best wishes, Starkey & Brown
5/5
GoogleKara and Aimee were great kept us informed and updated regarding viewings and interest , very professional and competent . Would recommend them to anyone .
Hello James, Pleased to hear your lovely words regarding our branch and assistant managers Aimee and Kara, your comments are very much appreciated and your words will be passed on. Best wishes, Starkey & Brown
5/5
GoogleGood service very welcoming and very quick responses
Hello Kerry, Thank you for taking the time to leave us a review. We are delighted to hear that you found our service welcoming and responsive. Providing excellent customer service and keeping our clients updated throughout their journey is something we take great pride in, so your feedback is very much appreciated. Best wishes, Starkey & Brown
5/5
GoogleKara, Aimee and Lucy at Starkey and Brown were genuinely great to deal with. They kept things moving, stayed in touch, and were just really easy to work with from start to finish. …
Hello there, Thank you for reaching out and leaving us such a thoughtful and lovely review. We're delighted to hear Kara, Aimee and Lucy were of great help to you during … More
5/5
GoogleI had an exceptional experience with Starkey & Brown - truly the pinnacle of real estate service in the area. From the outset, they've been incredibly accommodating and attentive, making the process of finding my home a breeze. They leave no question unanswered and maintain warm and friendly communication throughout, which is paramount when navigating such a significant decision. Furthermore, their sales progression is impressively swift and efficient. Their thoughtful approach to marketing each property sets them apart, demonstrating their dedication to every client's unique needs.
Hello Florea, Thank you so very much for wonderfully kind words. It is hugely appreciated when client's reach out to us to say such kind things, so thank you again! Best wishes, Starkey & Brown
5/5
GoogleKara absolutely blew us both away from the moment we met her. She was just lovely. She was so knowledgeable, went through everything with us, explained each stage, she even brought examples of the market past and present in line with the property we are looking to sell and explaining what and why. No stone was left unturned. We came away understanding everything, the way she dealt with us was like speaking with a friend. We were totally at ease and knew Kara would take some beating on the way she made us feel, her knowledge and customer service as a whole. The turnaround time from our initial meeting, to pictures, for the listing to go live and the board to be erected and EPC sorted was a matter of days. The service has been outstanding from Kara followed by excellent communication throughout. You really cannot ask anymore. From one seller/buyer to another, my advice to you is choose Kara from S&B her property/market knowledge , customer service and the drive she has to assist you in buying/selling your property, i can assure you, you won't find anyone better. If i could give Kara more stars i would.
Hello Sarah, Thank you so much for your very, very thoughtful review regarding our assistant manager and valuer, Kara. Please rest assured your kind words will be passed on. We hope your experience with us continues so positively and enjoy working with the rest of the team. Best wishes, Starkey & Brown
5/5
GoogleThe team have been fantastic, from day one to now they have kept us informed every step of the way. Highly recommend
Hello Ian, Thank you so much for the review and your kind words regarding our team! I am delighted to hear you are happy with the service. Best wishes, Starkey & Brown
5/5
GoogleBrilliant service. Highly recommended House was sold immediately at a very good price. Excellent service from Mel and her team throughout the whole process through to completion. What really sets them apart is the follow up between offer and completion with in depth updates of the whole chain involved. Outstanding.
Thank you for your lovely review Douglas. It was a pleasure and I hope all goes well with your onward purchase.
5/5
GoogleHad 4 viewings with starkey and brown whilst looking to upsize to a new property. Had a great experience so far , viewings were arranged promptly and with ease. Able to view multiple properties before finding the right one for us . Starkey and Brown accommodated request to view property at different times of day prior to offer . Very happy with the service so far and looking forward to progressing with the purchase of our new home.
Hello Eleanor, We are thrilled to hear of your positive experience in working with us, we hope to continue to keep up the level of service throughout your time working with us. Best wishes, Starkey & Brown
5/5
GoogleKay hay been a pleasure to work with on the flat tenancy application. Kay went out of her way which made the application quick and easy . Value member of the team .
Hi Chris, Thank you so much for the great review. It has been a pleasure helping you with the tenancy on your flat. Kay
5/5
GoogleFantastic ladies Kara and Aimee, doing a great job with a smile! Really happy with the service and them keeping us in touch every step of the way 😊 …
Hello Karen, Thank you so much for the lovely feedback, it really means a lot to us reaching out. Your kind comments regarding Kara and Aimee are sure to be passed on. Best wishes, Starkey & Brown
5/5
GoogleBest Estate Agent I have ever dealt with. Lucy and the team there were top class. Took alot of pressure from me and were very professional.
Hello Jeannette, Many thanks for the review, so pleased the team gave you a great experience working with us and thank you for pointing out our sales progressor Lucy, your comments will be passed on. Best wishes, Starkey & Brown
5/5
GoogleI was looking at 2 properties With Starkey and Brown. Having to travel 200 miles to view them in 2 different towns, they organised the viewings so they could be down on the same day.. They told me about possible delays with one viewing, but arranged a viewing at a similar property synchronising the times of both viewings. I did in fact buy the suggested property at the 2nd site. They have been so helpful and have organised everything perfectly. Thank you.
Hello, Thank you for your review, your comments are very thoughtful and we have been very pleased to assist you in your house purchase. We hope we continue to exceed your expectations. Best wishes, Starkey & Brown
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Starkey & Brown hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Scunthorpe.
