Trusted Agent profile · Scunthorpe
★★★★★
294 reviews across 2 platforms
1 Oswald Road, Scunthorpe, DN15 7PU, DN15 7PU
Part of Starkey and Brown, see every office.
Starkey & Brown's office in Scunthorpe, at 1 Oswald Road, is rated 4.8 out of 5 across 294 reviews on two platforms, including 282 Google reviews rated 4.9.
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Every review we hold for the Scunthorpe office, from every platform, shown as written. First names only.
5/5
TrustpilotWhat a great team Starkey and Brown…
What a great team Starkey and Brown have. Sold my property very quickly and then continued to keep me updated as we went along. When needed they gathered information and gave the gentle pushes that were needed. Would highly recommend them to anyone. Thank you Anita for looking after me so well
1/5
TrustpilotDon't bother with this estate agent
Don't bother with this estate agent, they haven't got a clue about customer service or about selling a house. They don't even bother telling you a viewing has been cancelled leaving you waiting at the property. Also not very honest. Locked me in to a 20 week contract and only had 2 viewers despite the two houses opposite getting regular viewers. Not a great experience.
5/5
GoogleKara and Lucy have been absolutely fantastic dealing with my partners house sale. If anyone is considering using Starkey & Brown, please do! We attempted to use other local agencies.. rubbish compared to Starkey. You can tell they care and put the effort in for their customers. Couldn't fault one bit, would recommend. Thanks team
5/5
GoogleGreat experience we had with starkey & Brown estate agent Aimee and Kara have so much professionalism and passion for what they doing I’m really speechless with the high standard they put on the job we had a offer on our house in 3 working days after going in the market thanks to Aimee and Kara I never can be thankful enough..5 stars
Hello Pedro, Many thanks for your kind words, that is so very thoughtful of you to write us up such a lovely review! So wonderful to hear how Aimee and Kara have provided you with a service you're happy with. Best wishes, Starkey & Brown
5/5
GoogleCan not recommend the team at Starkey & Brown enough! They were there for every question, worry and step of the way whilst I navigated a house sale I wasn't ready for! Would definitely use again :) thanks ladies
Hi Jenna, Thank you so very much for the review. We're delighted to hear you had such a great experience working with us. Best wishes, Starkey & Brown
5/5
GoogleKay has been absolutely exceptional with helping me with all the processes and applications, making everything run smoothly! Really appreciate it and couldn't recommend enough!!
Hello Jordan, Thank you so much for your kind words regarding our lettings consultant Kay. Your kind comments are sure to be passed on. Best wishes, Starkey & Brown
5/5
GoogleI’m in the process of buying a property with Starkey and Brown. Aimee is fantastic. She helps me every steps from putting my offer until the sale process. Aimee is friendly and very easy to contact. I’m very pleased with her work. Kay and Lucy are also fantastic. I hope my purchase will go through smoothly with the team. I give five stars to Starkey and Brown.
Hello Dr Cho, many thanks for your lovely review of the team, your words are very thoughtful and it is wonderful to hear of your experience in dealing with us and we hope it long continues. Best wishes, Starkey & Brown
5/5
GoogleJust recently purchased a house through starkey and brown. We dealt with Lucy and wow she is amazing. I struggle in these kinds of situations and Lucy always made me feel at ease and like I was in control. From her customer service, to updates and just all around kindness, I can not thank her enough.
Hello Lizzie, Many thanks for your review, they're such lovely words regarding our sales progressor Lucy and we will be sure they're passed on. Best wishes, Starkey & Brown
5/5
GoogleLucy was amazing throughout our sale. I've bought and sold many houses with other agents, but none have had a dedicated member of staff like her only dealing with the progression side. Her support made a real difference. From now on Starkey & Brown will be my go-to agent.
5/5
GoogleFrom initial contact with Aimee at Starkey & Brown I have received nothing but first class service. Aimee has helped me all the way through my enquiry right through viewings and eventually putting in an offer on a property. Excellent advice, customer service and would thoroughly recommend Aimee if you are contemplating buying a property through Starkey & Brown (Scunthorpe).
Hello Garry, Many thanks for your very thoughtful review. I hope we continue to exceed your expectations throughout your purchase with us. Best wishes, Starkey & Brown
5/5
GoogleMy house has recently been sold by your company. During this process I had a personal tragedy and I was treated most empathetically by your staff. All the staff from Amy in reception, Melanie, Lucy and Kay were consummate professionals, they guided me through this journey and kept me informed of happenings at all times. Mel has a super team, keep it up ladies!
Hello Susan, I am so pleased to hear we succeeded in giving you a positive experience working with us, it's been our absolute pleasure for us working with you and we wish you all the very, very best. Best wishes, Starkey & Brown
5/5
GoogleA heartfelt shout-out to Kay for her exceptional service as my letting agent. Kay not only went above and beyond in securing me a home but also played a crucial role in managing the paperwork. Her support extended to assisting my parents as landlords, showcasing a remarkable dedication to her clients. I wholeheartedly recommend Kay for her outstanding professionalism and commitment.
Hello Mr Britcliffe, Many thanks for your kind feedback regarding our lettings consultant Kay, it sounds like they were able to assist you and support you throughout your experience with us. Best wishes, Starkey & Brown
5/5
GoogleLucy of Starkey and Brown has been so helpful navigating us through a complicated process.of purchasing a house in Scunthorpe. Lucy provided regular and helpful updates throughout alleviating any anxieties. We would highly recommend buying or selling a house with Starkey and Brown.
Hello Vicki, Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Lucy was able to support you throughout what can often be a complex and stressful process. Providing clear communication and regular updates is something we pride ourselves on, so it’s wonderful to know this helped ease your anxieties. Your recommendation means a great deal to both Lucy and the entire team at Starkey and Brown. We wish you all the very best in your new home in and please don’t hesitate to get in touch if we can assist you again in the future. Best wishes, Starkey & Brown
5/5
GoogleKara was very efficient . We were very impressed by her . A credit to the company .
Hello Jenny, Thank you so much for the review! Your warm comments regarding our assistant manager and valuer Kara are sure to be passed on. Best wishes, Starkey & Brown
5/5
GoogleUsed Starkey and Brown for sale of parents house because they were rated highly on trust pilot. Aimee and rest of staff have kept us updated every step of the way with the progress and any questions we needed answering have been dealt with quickly and efficiently. Would recommend Starkey and Brown to anyone looking to sell property.
Hello Jo, Thank you for such a kind and thoughtful review! It really means a lot to us when our client's take the time to share their experience in working us, it is … More
5/5
GoogleGreat service and communication with regular updates helping us through the process of selling a property, highly recommended.
Hello Dave, Thank you for your lovely review! It was a pleasure helping you through the sale, and I’m so pleased you felt well informed and supported throughout the process. Wishing you all the best for the future! Best wishes, Starkey & Brown
5/5
GoogleI have just moved out of a rented property with Starkey and Brown after 3 and a half years. In that time the staff have been very helpful and polite and alway's there to help right up until the end. Thank you Kay and the team for everything.
Hello Vasilios, Thank you for your lovely review regarding your experience in renting with us. Your kind comments will be passed on to the team and especially to Kay. Best wishes, Starkey & Brown
5/5
GoogleAmazing customer service from everyone at the Scunthorpe branch especially Kara and Aimee. Both very professional and approachable people, explaining the whole buying and selling procedure in detail. Kara took fantastic photos of the house and did the initial meet. Aimee then took over keeping us updated with any viewings and offers. Definitely recommend Starkey&Brown in the future.
Thanks for your 5* review Connor, very happy to hear you're pleased with the service you've received!
5/5
GoogleHave been using S&B to look after our property's for some time now, never had an issue. Kay is my go to in the lettings department who works professionally and swiftly simply making things happen. As always thanks! Sam & Dan.
Hello Dan, Many thanks for taking the time to leave us such a lovely review! Thank you for your kind comments regarding our lettings consultant Kay, your kind words will sure to be passed on. Best wishes, Starkey & Brown
5/5
GoogleKay is absolutley amazing she has worked quick getting back to me on the progress of the house and informed me straight away when it all went through. She is a lovely lady very polite and professional wish her all the best in life x
Hello Mariam, With great thanks for your thoughtful comments regarding our lettings consultant Kay, your endearing words will be passed and on to Kay. Best wishes, Starkey & Brown
5/5
GoogleAimee was super speedy and helpful! Fab services!
Hello Joanna, Thank you for the fantastic review! Your kind comments will be passed on to our branch manager Aimee. Best wishes, Starkey & Brown
5/5
TrustpilotMichael came with professional…
Michael came with professional knowledge of the current market. And the Team led by Angie made everything go so smoothly as they had promised. We would thoroughly recommend them having had our best move in 27 years, thank you Peter and Val
5/5
GoogleSpeedy, friendly service with a proposed sale going through quickly it was everything we'd hoped
Hello Craig, Thank you so much for the review, I am delighted to hear we have provided a service you are happy with. Best wishes, Starkey & Brown
5/5
GoogleStarkey and Brown have just handled my incredibly complex and lengthy sale for me and they could not have been more helpful, friendly and understanding from day one. I particularly want to thank Lucy Atkinson, who was always there to listen to our worries and problems and has really got us through! Thank you so much!! 🥰
Hello Abi, many thanks for your thoughtful comments, it really does mean a lot to us to hear your feedback, so pleased our sales progressor Lucy was there to support you through your sale and helped take care in managing the process for you. Take care and all the very best from the team at Starkey & Brown
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Tell us what you need and we'll put you in touch. Starkey & Brown hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Scunthorpe.
