Trusted Agent profile · School Lane

Stephanie Macnab Estate Agents Formby reviews in School Lane

5.0

★★★★★ Excellent

275 reviews across 3 platforms

9 The Beacons, School Lane, L37 3LN

Stephanie Macnab Estate Agents's office in School Lane, at 9 The Beacons, is rated 5.0 out of 5 across 275 reviews on three platforms, including 22 Google reviews rated 4.7.

Google logo

4.7 / 5

22

Reviews on Google

This office

Facebook logo

5.0 / 5

6

Reviews on Facebook

This office

Trustpilot logo

247

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the School Lane office, from every platform, shown as written. First names only.

5/5

Trustpilot

Five Star Service

The whole process has been fantastic in relation to the purchase of a property, moving house is stressful enough but the key is communication and Stephanie Macnab Estate Agents excelled in this department with genuine concern and efficiency at all times, Samantha who handled our purchase was amazing throughout, how often can you say an estate agent always comes back to you the same day !! well this is the service we received here so a massive thanks to all the team and definitely fully deserved of the five star rating thanks

Darren · 1 February 2021

Agent replied · 6 July 2023

Evening Darren, thank you for the glowing review I will be sure to share with Sam. Good luck and best wishes in your new home, regards Steph and The Team

5/5

Trustpilot

The best agent ever

I have dealt with Stephanie for a number of years , she is always responsive and focused on your needs as a client , easy to talk to and gets results, I have recommended Steph to several friends as well as they have all been happy with her , in a world where estate agents don’t get the best press , Stephanie shines way above the others .

Martin · 8 September 2019

5/5

Trustpilot

Fantastic overall experience

I recently had the pleasure of working with Stephanie Macnab Estate Agents, and I couldn’t be happier with the experience. From start to finish, the team was professional, efficient, and incredibly supportive.

Sean · 4 January 2025

Agent replied · 9 June 2026

Thank you Sean for your lovely review!

5/5

Trustpilot

We can highly recommend Stephanie Macnab and her team

We can highly recommend Stephanie Macnab estate agents. Our experience has been particularly positive in respect of receiving an outstanding level of customer care. Nothing is too much trouble for Stephanie and her team. We have been particularly impressed by the level of communication we have experienced outside usual office hours, all our communication has received immediate response. We were delighted with the professional marketing of our property and the professional video was instrumental in generating a high number of viewings resulting in sale agreed. We can not be more delighted with the whole package and service we received.

Anne · 6 August 2020

Agent replied · 6 July 2023

Thank you, Anne & Jed, you’re kind words are appreciated and I’m delighted we’ve met your goals, regards Steph

5/5

Trustpilot

Thank you to Steph and the team

Thank you to Steph and the team, particularly Sam, Carol and Lucy who were always friendly and very helpful. Wishing you every success with your new Formby venture

LC · 13 July 2021

Agent replied · 6 July 2023

Thank you for taking the time to provide us with such a kind review. Please pop in to see us in Formby - not long to go now!

5/5

Trustpilot

The best in the area by far!

We couldn't have asked for a better estate agent. Others pale in comparison. She is non stop, chasing leads, viewings galore and isn't just about selling your property. She wants to find the right fit and listens to the buyers and the sellers needs, matching them beautiful. Her prices are more than reasonable, and packages clear and concise. If you haven't sold a house before she is great at explaining the market and how things work. Thank you for your fantastic work.

ChristinaDEMPSEY · 15 June 2020

Agent replied · 6 July 2023

Thank you Christina, your kind words and positivity are appreciated.

5/5

Trustpilot

"Best in class"

Over the years we have bought and sold properties around the UK and overseas. Of these experiences Stephanie MacNab has been our "stand out" estate agent. Her use of great photography, leading edge technology and media tools to present the house was "best in class". Stephanie's professionalism, proactivity and excellent empathy made our recent home sale a positive experience. We felt the whole property sale was handled in an exemplary and pleasurable manner. We would highly recommend Stephanie as truly outstanding: a highly experienced lady that you can totally rely upon to deliver you a unique service of the highest quality.

Sally · 20 May 2020

Agent replied · 6 July 2023

Thank you Charles & Sally - it was an absolutely pleasure. I hope you the new owners enjoy your former home.

5/5

Trustpilot

Excellent support and service

Superb service from Stephanie McNab estate agent when I recently bought a bungalow they were selling and then selling another bungalowthrough them.

Joseph · 17 April 2025

Agent replied · 9 June 2026

Thank you so much Paul, for your wonderful review. You were such a pleasure to deal with😊

5/5

Trustpilot

Excellent service from a lovely estate agent!

Stephanie was an attentive & component estate agent, she spent as much time as we needed/wanted whilst we viewed the property (nearly an hour).She was very knowledgable about the property and even managed to get a trusted colleague, who was a surveyor, on video call to help us resolve a query about the house.Once the offer was accepted Stephanie has moved very quickly, chasing both parties and is certainly very proactive!I will certainly be recommending her services for anyone we know who are looking to sell their home in the area.

Andrew · 21 March 2020

Agent replied · 6 July 2023

Thank you Andy your kind words are much appreciated.

5/5

Google

Stephanie and the team are absolutely wonderful. Couldn’t do enough for me in helping me complete a slightly complicated sale. Transparent communication and advice throughout, as a slightly younger seller with no experience in selling a house! If you’re looking to sell your house in the Formby area, they are THE ONLY estate agent you’ll ever need. Thanks so much!

Conor · 16 January 2025

5/5

Trustpilot

Professional and Personal Service

The Stephanie Macnab team have all been extremely professional and personal. They have managed every step of the process and kept me up to date on everything. They have made what could have been a very difficult thing for me personally in to a pleasant and pain free experience, for which I am very grateful. I highly recommend them for anyone thinking of selling their property.

Siobhan · 26 August 2022

Agent replied · 6 July 2023

Thank you Siobhan for your lovely words. You were an absolute pleasure!

5/5

Trustpilot

Safe Hands

Not having moved home for over 45 years we were expecting a most stressful experience, how wrong we were. From the moment Stephanie Macnab came to give a valuation on our property we knew we were in safe hands. Within a week we had a number of viewings and after a further three days we had accepted an offer on our house. All in all, a most pleasant experience, professionally carried out. Well done SM.

David · 26 January 2021

Agent replied · 6 July 2023

Thank you David & Christine, for the review your kind words are appreciated. Good luck and best wishes, regards Steph

5/5

Trustpilot

professional and efficient service

Stephanie was well prepared and knowledgeable at our valuation. Very professional photographs were taken on a date convenient to us and the house was on the market two days later with an open house planned for that weekend. All the staff I have dealt with have been friendly, professional and efficient. Offer accepted and solicitors have been instructed just 8 days after photographs were taken!

Lynne · 21 June 2022

Agent replied · 6 July 2023

Hi Lynne, thank you for such a great review! We're very happy to hear that you had a great experience with us. You were an absolute pleasure to deal with. Stay in touch!

5/5

Trustpilot

Very professional and proactive…

Very professional and proactive service. Sam was excellent and resulted in a very smooth, stress free purchase. Outstanding, would highly recommend Stephanie and her team.

Gillian · 14 January 2021

Agent replied · 6 July 2023

Thank you for the feedback Ellie, always lovely to hear and I will share with Sam. I hope you are enjoying your beautiful new home, regards Steph

5/5

Trustpilot

Exceptional service

Very professional & prompt response to queries.

Stella · 24 July 2025

Agent replied · 26 August 2025

Thank you Stella for your wonderful review😊

5/5

Trustpilot

5 Stars to Stephanie Macnab Estate Agents…

We gave Stephanie Macnab Estate Agents 5 stars as we found the service to be professional, efficient and friendly. It was actually a enjoyable experience to purchase a property through Stephanie Macnab. The viewing was courteous and informative, and purchase was conducted in a respectful manner in very short time, with regular updates on the process. Thank you to the Team.

Paul · 22 July 2022

Agent replied · 6 July 2023

Hi Paul, thank you for your fantastic review. We're so pleased you had an enjoyable experience with us, you were an absolute pleasure to deal with. Wishing you all the best!

5/5

Trustpilot

Amazing!

We have just bought our first home through Stephanie Macnab estate agents and could not have been happier with the service. Special mentions to Nigel & Debbie who were both wonderful in their respective roles. Thank you!

Grace · 15 May 2024

Agent replied · 24 August 2024

Thank you Grace! Wishing you all the best in your first home and new chapter😊

5/5

Trustpilot

Extremely professional

Extremely professional. Courteous ad helpful throughout our dealings with them. For example, when we were asked to provide details of our Solicitors, we only had details for the “New Business Team”. Having explained this to Debbie, she kindly offered to contact our solicitors in order to ascertain who our actual conveyancing solicitor was. Excellent service. Well done !

David · 3 November 2022

Agent replied · 6 July 2023

Hi David. Thank you for your kind words. We're very pleased to know that you had a positive experience with us!

5/5

Trustpilot

Professional, efficient & thorough…

The team at Stephanie Mcnab are second to none. They sold my property in a couple of weeks, over the asking price, and kept me updated from start to finish. I am now going to be using them for any property sales I have in the future, highly recommended.

John · 28 July 2023

Agent replied · 27 August 2023

Thank you so much John😊 it was our absolute pleasure.

5/5

Trustpilot

Great service

I received professional and helpful service from Samantha at Stephanie MacNab I would have no hesitation in highly recommending.

Consumer · 30 January 2025

Agent replied · 24 August 2024

Thank you so much for your kind words😊

5/5

Trustpilot

A great experience

A great experience from start to finish nothing to much trouble from the valuation right trough to completion total professionalism and honesty office staff always available very knowledgeable and pleasant to deal with definitely a five star review from us would highly recommend Stephanie Macnab

Derek · 16 October 2023

Agent replied · 29 October 2023

Thank you Derek for your kind words 😊

5/5

Google

As a potential buyer I've found this estate agents to be very understanding, with excellent communication and feedback. Despite the house we tried to buy having dozens of viewers and several offers, they still took the time to contact us as soon as bidding ended to explain the situation and offer advice.

Gary · 26 March 2023

Agent replied · 31 May 2023

Thank you so much for your positive review. It really does means a lot to us and the team to receive this kind of reaction from both buyers and sellers alike.

5/5

Trustpilot

Our first experience with the company…

Our first experience with the company was with Nigel who showed us around the property and he was such a lovely easy to talk to person. Knowledgeable and approachable. Each other member of staff I have spoken to since have been equally friendly, professional and kind.

Natalie · 5 September 2023

Agent replied · 30 September 2023

Hi Natalie, thank you for a lovely review. Wishing you all the best in your next chapter!

5/5

Trustpilot

A Refreshingly fantastic experience

From initial contact and valuation / photographs through to securing offers and a buyer, the experience with Stephanie Macnab Estate Agents has been fantastic. They have an excellent team for each part of the process and every cog in the wheel runs smoothly to provide a very professional but also personal, bespoke service.Mr Jim Pike

Jim · 10 November 2022

Agent replied · 6 July 2023

Hi Jim, thank you so much for your wonderful review! It's great to know you had a fantastic experience with us.

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Questions about Stephanie Macnab Estate Agents Formby

How many reviews does Stephanie Macnab Estate Agents Formby have?

Stephanie Macnab Estate Agents's School Lane office has 275 reviews across three platforms: 22 on Google, 6 on Facebook, 247 on Trustpilot.

What is Stephanie Macnab Estate Agents Formby's rating?

Stephanie Macnab Estate Agents Formby is rated 5.0 out of 5 across all 275 reviews, and 4.7 out of 5 on Google from 22 reviews.

Where is Stephanie Macnab Estate Agents's School Lane office?

Stephanie Macnab Estate Agents Formby, 9 The Beacons, School Lane, L37 3LN.

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