Every review we hold for the School Lane office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFive Star Service
The whole process has been fantastic in relation to the purchase of a property, moving house is stressful enough but the key is communication and Stephanie Macnab Estate Agents excelled in this department with genuine concern and efficiency at all times, Samantha who handled our purchase was amazing throughout, how often can you say an estate agent always comes back to you the same day !! well this is the service we received here so a massive thanks to all the team and definitely fully deserved of the five star rating thanks
Darren · 1 February 2021
Agent replied · 6 July 2023
Evening Darren, thank you for the glowing review I will be sure to share with Sam. Good luck and best wishes in your new home, regards Steph and The Team
★★★★★ 5/5
TrustpilotThe best agent ever
I have dealt with Stephanie for a number of years , she is always responsive and focused on your needs as a client , easy to talk to and gets results, I have recommended Steph to several friends as well as they have all been happy with her , in a world where estate agents don’t get the best press , Stephanie shines way above the others .
Martin · 8 September 2019
★★★★★ 5/5
TrustpilotFantastic overall experience
I recently had the pleasure of working with Stephanie Macnab Estate Agents, and I couldn’t be happier with the experience. From start to finish, the team was professional, efficient, and incredibly supportive.
Sean · 4 January 2025
Agent replied · 9 June 2026
Thank you Sean for your lovely review!
★★★★★ 5/5
TrustpilotWe can highly recommend Stephanie Macnab and her team
We can highly recommend Stephanie Macnab estate agents. Our experience has been particularly positive in respect of receiving an outstanding level of customer care. Nothing is too much trouble for Stephanie and her team. We have been particularly impressed by the level of communication we have experienced outside usual office hours, all our communication has received immediate response. We were delighted with the professional marketing of our property and the professional video was instrumental in generating a high number of viewings resulting in sale agreed. We can not be more delighted with the whole package and service we received.
Anne · 6 August 2020
Agent replied · 6 July 2023
Thank you, Anne & Jed, you’re kind words are appreciated and I’m delighted we’ve met your goals, regards Steph
★★★★★ 5/5
TrustpilotThank you to Steph and the team
Thank you to Steph and the team, particularly Sam, Carol and Lucy who were always friendly and very helpful. Wishing you every success with your new Formby venture
LC · 13 July 2021
Agent replied · 6 July 2023
Thank you for taking the time to provide us with such a kind review. Please pop in to see us in Formby - not long to go now!
★★★★★ 5/5
TrustpilotThe best in the area by far!
We couldn't have asked for a better estate agent. Others pale in comparison. She is non stop, chasing leads, viewings galore and isn't just about selling your property. She wants to find the right fit and listens to the buyers and the sellers needs, matching them beautiful. Her prices are more than reasonable, and packages clear and concise. If you haven't sold a house before she is great at explaining the market and how things work. Thank you for your fantastic work.
ChristinaDEMPSEY · 15 June 2020
Agent replied · 6 July 2023
Thank you Christina, your kind words and positivity are appreciated.
★★★★★ 5/5
Trustpilot"Best in class"
Over the years we have bought and sold properties around the UK and overseas. Of these experiences Stephanie MacNab has been our "stand out" estate agent. Her use of great photography, leading edge technology and media tools to present the house was "best in class". Stephanie's professionalism, proactivity and excellent empathy made our recent home sale a positive experience. We felt the whole property sale was handled in an exemplary and pleasurable manner. We would highly recommend Stephanie as truly outstanding: a highly experienced lady that you can totally rely upon to deliver you a unique service of the highest quality.
Sally · 20 May 2020
Agent replied · 6 July 2023
Thank you Charles & Sally - it was an absolutely pleasure. I hope you the new owners enjoy your former home.
★★★★★ 5/5
TrustpilotExcellent support and service
Superb service from Stephanie McNab estate agent when I recently bought a bungalow they were selling and then selling another bungalowthrough them.
Joseph · 17 April 2025
Agent replied · 9 June 2026
Thank you so much Paul, for your wonderful review. You were such a pleasure to deal with😊
★★★★★ 5/5
TrustpilotExcellent service from a lovely estate agent!
Stephanie was an attentive & component estate agent, she spent as much time as we needed/wanted whilst we viewed the property (nearly an hour).She was very knowledgable about the property and even managed to get a trusted colleague, who was a surveyor, on video call to help us resolve a query about the house.Once the offer was accepted Stephanie has moved very quickly, chasing both parties and is certainly very proactive!I will certainly be recommending her services for anyone we know who are looking to sell their home in the area.
Andrew · 21 March 2020
Agent replied · 6 July 2023
Thank you Andy your kind words are much appreciated.
★★★★★ 5/5
GoogleStephanie and the team are absolutely wonderful. Couldn’t do enough for me in helping me complete a slightly complicated sale. Transparent communication and advice throughout, as a slightly younger seller with no experience in selling a house! If you’re looking to sell your house in the Formby area, they are THE ONLY estate agent you’ll ever need. Thanks so much!
Conor · 16 January 2025
★★★★★ 5/5
TrustpilotProfessional and Personal Service
The Stephanie Macnab team have all been extremely professional and personal. They have managed every step of the process and kept me up to date on everything. They have made what could have been a very difficult thing for me personally in to a pleasant and pain free experience, for which I am very grateful. I highly recommend them for anyone thinking of selling their property.
Siobhan · 26 August 2022
Agent replied · 6 July 2023
Thank you Siobhan for your lovely words. You were an absolute pleasure!
★★★★★ 5/5
TrustpilotSafe Hands
Not having moved home for over 45 years we were expecting a most stressful experience, how wrong we were. From the moment Stephanie Macnab came to give a valuation on our property we knew we were in safe hands. Within a week we had a number of viewings and after a further three days we had accepted an offer on our house. All in all, a most pleasant experience, professionally carried out. Well done SM.
David · 26 January 2021
Agent replied · 6 July 2023
Thank you David & Christine, for the review your kind words are appreciated. Good luck and best wishes, regards Steph
★★★★★ 5/5
Trustpilotprofessional and efficient service
Stephanie was well prepared and knowledgeable at our valuation. Very professional photographs were taken on a date convenient to us and the house was on the market two days later with an open house planned for that weekend. All the staff I have dealt with have been friendly, professional and efficient. Offer accepted and solicitors have been instructed just 8 days after photographs were taken!
Lynne · 21 June 2022
Agent replied · 6 July 2023
Hi Lynne, thank you for such a great review! We're very happy to hear that you had a great experience with us. You were an absolute pleasure to deal with. Stay in touch!
★★★★★ 5/5
TrustpilotVery professional and proactive…
Very professional and proactive service. Sam was excellent and resulted in a very smooth, stress free purchase. Outstanding, would highly recommend Stephanie and her team.
Gillian · 14 January 2021
Agent replied · 6 July 2023
Thank you for the feedback Ellie, always lovely to hear and I will share with Sam. I hope you are enjoying your beautiful new home, regards Steph
★★★★★ 5/5
TrustpilotExceptional service
Very professional & prompt response to queries.
Stella · 24 July 2025
Agent replied · 26 August 2025
Thank you Stella for your wonderful review😊
★★★★★ 5/5
Trustpilot5 Stars to Stephanie Macnab Estate Agents…
We gave Stephanie Macnab Estate Agents 5 stars as we found the service to be professional, efficient and friendly. It was actually a enjoyable experience to purchase a property through Stephanie Macnab. The viewing was courteous and informative, and purchase was conducted in a respectful manner in very short time, with regular updates on the process. Thank you to the Team.
Paul · 22 July 2022
Agent replied · 6 July 2023
Hi Paul, thank you for your fantastic review. We're so pleased you had an enjoyable experience with us, you were an absolute pleasure to deal with. Wishing you all the best!
★★★★★ 5/5
TrustpilotAmazing!
We have just bought our first home through Stephanie Macnab estate agents and could not have been happier with the service. Special mentions to Nigel & Debbie who were both wonderful in their respective roles. Thank you!
Grace · 15 May 2024
Agent replied · 24 August 2024
Thank you Grace! Wishing you all the best in your first home and new chapter😊
★★★★★ 5/5
TrustpilotExtremely professional
Extremely professional. Courteous ad helpful throughout our dealings with them. For example, when we were asked to provide details of our Solicitors, we only had details for the “New Business Team”. Having explained this to Debbie, she kindly offered to contact our solicitors in order to ascertain who our actual conveyancing solicitor was. Excellent service. Well done !
David · 3 November 2022
Agent replied · 6 July 2023
Hi David. Thank you for your kind words. We're very pleased to know that you had a positive experience with us!
★★★★★ 5/5
TrustpilotProfessional, efficient & thorough…
The team at Stephanie Mcnab are second to none. They sold my property in a couple of weeks, over the asking price, and kept me updated from start to finish. I am now going to be using them for any property sales I have in the future, highly recommended.
John · 28 July 2023
Agent replied · 27 August 2023
Thank you so much John😊 it was our absolute pleasure.
★★★★★ 5/5
TrustpilotGreat service
I received professional and helpful service from Samantha at Stephanie MacNab I would have no hesitation in highly recommending.
Consumer · 30 January 2025
Agent replied · 24 August 2024
Thank you so much for your kind words😊
★★★★★ 5/5
TrustpilotA great experience
A great experience from start to finish nothing to much trouble from the valuation right trough to completion total professionalism and honesty office staff always available very knowledgeable and pleasant to deal with definitely a five star review from us would highly recommend Stephanie Macnab
Derek · 16 October 2023
Agent replied · 29 October 2023
Thank you Derek for your kind words 😊
★★★★★ 5/5
GoogleAs a potential buyer I've found this estate agents to be very understanding, with excellent communication and feedback. Despite the house we tried to buy having dozens of viewers and several offers, they still took the time to contact us as soon as bidding ended to explain the situation and offer advice.
Gary · 26 March 2023
Agent replied · 31 May 2023
Thank you so much for your positive review. It really does means a lot to us and the team to receive this kind of reaction from both buyers and sellers alike.
★★★★★ 5/5
TrustpilotOur first experience with the company…
Our first experience with the company was with Nigel who showed us around the property and he was such a lovely easy to talk to person. Knowledgeable and approachable. Each other member of staff I have spoken to since have been equally friendly, professional and kind.
Natalie · 5 September 2023
Agent replied · 30 September 2023
Hi Natalie, thank you for a lovely review. Wishing you all the best in your next chapter!
★★★★★ 5/5
TrustpilotA Refreshingly fantastic experience
From initial contact and valuation / photographs through to securing offers and a buyer, the experience with Stephanie Macnab Estate Agents has been fantastic. They have an excellent team for each part of the process and every cog in the wheel runs smoothly to provide a very professional but also personal, bespoke service.Mr Jim Pike
Jim · 10 November 2022
Agent replied · 6 July 2023
Hi Jim, thank you so much for your wonderful review! It's great to know you had a fantastic experience with us.
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