Trusted Agent profile · School Lane
★★★★★
276 reviews across 3 platforms
9 The Beacons, School Lane, L37 3LN
Stephanie Macnab Estate Agents's office in School Lane, at 9 The Beacons, is rated 5.0 out of 5 across 276 reviews on three platforms, including 22 Google reviews rated 4.7.
Every review we hold for the School Lane office, from every platform, shown as written. First names only.
5/5
TrustpilotOur first experience with the company…
Our first experience with the company was with Nigel who showed us around the property and he was such a lovely easy to talk to person. Knowledgeable and approachable. Each other member of staff I have spoken to since have been equally friendly, professional and kind.
Hi Natalie, thank you for a lovely review. Wishing you all the best in your next chapter!
5/5
TrustpilotA Refreshingly fantastic experience
From initial contact and valuation / photographs through to securing offers and a buyer, the experience with Stephanie Macnab Estate Agents has been fantastic. They have an excellent team for each part of the process and every cog in the wheel runs smoothly to provide a very professional but also personal, bespoke service.Mr Jim Pike
Hi Jim, thank you so much for your wonderful review! It's great to know you had a fantastic experience with us.
5/5
TrustpilotConsistently helpful efficient and effective
Consistently helpful, cheerful, caring and efficient staff who were prepared to answer all questions and extremely tolerant of my what may have seemed little worries.Everyone was friendly and nothing ever seemed to be too much work.I spoke to various members of staff in the Formby office and they were delightful....Debbie, Laura and others
Hi Laura, thank you for your kind words! It was an absolute pleasure😊
5/5
TrustpilotAll round fantastic service
Fantastic communication, friendly service and very professional throughout the journey from start to finish. Could not ask for more.
Thank you for your review Elliot! You were an absolute pleasure.
5/5
TrustpilotFirst Class Agency
Friendly and very efficient to say the least. So easy to deal with and they really do care ! Purchasing through this agency was a total pleasure. I would highly recommend using them for any property matter.
Thank you so much David! You were a pleasure to deal with😊
5/5
TrustpilotFantastic!
Stephanie Macnab estate agents were fantastic at helping us to find a property to purchase. All the communication was clear, timely and utmost professional. After dealing with other estate agents who left us feeling confused or brushed off, it was a relief to feel that everything was being taken care of properly. Could not recommend more!
Hi Daisy. Thank you so much for your review, and we're so glad that we could help you find a property, wishing you all the best!
5/5
TrustpilotFantastic!
As first time buyers, we were a little intimated at first. Luckily, the help and advice from Debbie at Stephanie Macnab has been extremely helpful and made the whole process so much easier. Everyone at the office has been very friendly, professional and quick to respond to any queries. Thank you!!
Hi Emilie, thank you for your wonderful review. It's lovely to hear that you had a positive experience with us as first time buyers. Wishing you the very best for your new chapter!
5/5
TrustpilotProfessional and responsive
Our entire experience has been very positive; from initial consultation, through the distinctive photography and most of all the regular contact and helpful approach through the sale. Any queries were handled very quickly, especially those that could cause delays. It was always possible to contact the agent, unlike others we have experience of. We would strongly recommend this team.
Dear ChrisThank you for taking the time to leave such a lovely review.
5/5
TrustpilotI would like to express our thanks…
I would like to express our thanks regarding the purchase of our recent property. The team were helpful and professional throughout. I was kept up to date regularly and then receiving a bottle of bubbly to celebrate with was a lovely gesture. We would highly recommend your services to others. X
Hi Lorraine, thank you so much for your wonderful review. We wish your son and partner best wishes in their new home.
5/5
TrustpilotExcellent service so far!
Amazing service from the whole team at Stephanie Macnab. From Steph and the photographer (the photos were amazing and very true to life) to the team in the office(Sam, Carol and Hannah). Nothing was too much trouble. Viewings arranged efficiently. Regular comms as promised and most importantly a great final offer, which was accepted. Thank you team Macnab.
Thank you Caroline, you have been an absolute pleasure to deal with
5/5
TrustpilotNever any question of using anyone else…
Never any question of using anyone else to sell my property! Such experts in their field, with a warm and friendly team who go the extra mile to offer advice and support. Thank you all so much for the quick professional sale of my property. Would highly recommend!
Thank you Jade! It was a pleasure of course! 😊
5/5
TrustpilotExcellent agents
Excellent communication, efficient and professional.
Thank you for your wonderful review!
5/5
TrustpilotIn safe hands
Stephanie and her entire team are fantastic. They are fast, professional and very informative. Can’t thank them enough. I wouldn’t consider anyone else in the future if ever selling again. They get the job done.Special thanks to the wonderful Sam for all of your assistance and expertise.X
Hi Lucy, thank you for your kind words. It really means a lot to know you had a great experience with us! All the best.
5/5
TrustpilotExcellent service
I found the team very responsive, professional and they helped move the deal to a smooth/quick completion. Communication was effective. I also trust their representations which turned out to be true - in terms of cost of purchasing freehold (leasehold conversion) - thanks Stephanie McNab & the team.
Hello Hayley, thank you for your kind words and wonderful review. You were an absolute pleasure! Keep in touch, Steph.
5/5
TrustpilotI would highly recommend the staff at…
I would highly recommend the staff at Stephanie Macnab Estate Agents. Everyone was so helpful and friendly, with knowledge about the area that was invaluable. They were all very patient and approachable.
Thank you for a wonderful review Kay!
5/5
TrustpilotBrilliant service once again!
Brilliant service once again from the whole team. Steph and colleagues are proactive and highly responsive, with communication systems which have kept us updated at every stage. They are head and shoulders above the rest with their effective, unique approach to marketing and customer service. Thanks for all involved for making the process seamless and stress free.
Thank you Nuala your kind words are appreciated x
5/5
TrustpilotExcellent
Very happy with the service provided by Stephanie and her team. We were kept fully informed throughout the whole process and given in depth feedback from the viewings of our property. Everyone has been professional, courteous, supportive and very friendly and approachable. Highly recommend that you do business with this company.
Hi, thank you very much for your fantastic review. We're delighted you had a positive experience with us. All the best.
5/5
TrustpilotSM Ensured Only Serious Buyers Progressed
We were buying through the team at SM I felt they not only worked on behalf of the seller but that they were there to help with any problems we faced . A very professional and supportive team. Never a worry talking to them even if it wasn't always the news they wanted ! Highly recommended .
Thank you Karin. I hope you and Phil have settled in and enjoying Formby x
5/5
TrustpilotQuality of service
Every member of the team are efficient and very helpful. I have sold and purchased a property through the estate agent. Very high standards of service. I feel well informed and supported through the process.
Thank you for your kind words.
5/5
TrustpilotExcellent first class service...
We couldn't be happier with the service we have received from Stephanie and her excellent team. We are so happy with our new home! Stephanie Macnab Estate Agents dealt with both our sale and purchase and have been professional, proactive, and approachable throughout the process. Would highly recommend
Hi Peter, thank you for your kind words. We're so pleased that you had a good experience with us. Wishing you the very best in your new home!
5/5
TrustpilotMade the whole experience so easy
Right from the first meeting, they couldn’t have been more helpful. The whole experience was made very easy with all the help and guidance we recieved.
Thank you for your kind words, it was an absolute pleasure!
5/5
TrustpilotThe help and advise from Debbie and all…
The help and advise from Debbie and all the team at Stephanie macnab has been brilliant. Nothing has been too much trouble and I highly recommend them to anybody looking at selling their property. From start to (hopefully) completion of sale they have been professional and friendly.
Hi Karen, thank you for your lovely words. It's wonderful to hear that you've had a good experience with us! All the best.
5/5
TrustpilotThe best!
The best estate agent we have ever dealt with. Prompt sale, excellent communication, really couldn’t recommend Stephanie more highly.
Hi Karen, thank you so much for your kind words and for leaving us an excellent review. It was an absolute pleasure to help facilitate the sale of your property, and we're thrilled to hear you had a positive experience! Wishing you all the best.
5/5
TrustpilotPurchase review
From start to finish, the ladies at Stephanie McNabb were excellent at guiding us through our purchase. They were equally as friendly as professional and kept us well informed at every stage. We were very grateful to have them on hand for support, right through to completion and beyond :) thank you.
Dear Katy, Thank you for your review, we were thrilled to be able to help guide you through the purchase, you were a pleasure to work with.
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