Trusted Agent profile

Stephanie Macnab Estate Agents Formby reviews

5.0

★★★★★ Excellent

275 reviews across 3 platforms

9 The Beacons, School Lane L37 3LN

Stephanie Macnab Estate Agents's School Lane office at 9 The Beacons is rated 5.0 out of 5 across 275 reviews on three platforms, including 22 Google reviews rated 4.7. Checked 9 October 2026.

Google logo

4.7 / 5

22

Reviews on Google

This office

Facebook logo

5.0 / 5

6

Reviews on Facebook

This office

Trustpilot logo

247

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the School Lane office, from every platform, shown as written. First names only.

5/5

Trustpilot

Amazing from start to finish

We used Stephanie Macnab for both our sale and purchase - the entire team was incredibly helpful throughout the process! Sam was our main point of contact, and she was absolutely fantastic, super responsive, supportive, and knowledgeable. She guided us every step of the way, making what can be a stressful process feel a lot smoother and manageable. Huge thanks to the team for helping us sell our first home and buy our dream renovation project, we couldn't be happier!

Erin · 27 August 2025

Agent replied · 9 June 2026

Thank you Erin for such a wonderful review. You were an absolute pleasure to deal with😊

5/5

Trustpilot

We were very satisfied with the service…

We were very satisfied with the service provided from the initial valuation visit through to completion of the property sale. The team are very professional and take great care with the initial presentation and marketing of the property. The communication from Jessica was excellent throughout with regular updates. We would not hesitate to recommend Stephanie Macnab Estate Agents

Hillary · 31 August 2026

5/5

Trustpilot

If you're looking for an estate agent…

If you're looking for an estate agent look no further. I chose Stephanie Macnab Estate Agents because at my first apt when I was deciding who to put our house on the market with, Stephanie filled me with such confidence and certainly knows her stuff! Shout out to Debbie too, who orchestrated negotiating with all the offers we received. Two weeks on the market and we've sold. Happy customers.

Sam · 27 May 2026

5/5

Trustpilot

Great to deal with.

Stephanie Macnab were a pleasure to deal with from day one. They are great communicators and very responsive to questions. All the staff were great to interact with but a shout out to Jessica is in order she kept us informed throughout the whole process. Their charges were very reasonable.

Neil · 4 August 2026

5/5

Trustpilot

Impressive and Courteous Estate Agent

We have been impressed with Steph and her team since engaging them to sell our property. They have been courteous, have alway communicated well and kept us fully up to date with viewings and feedback. Any queries have always received a prompt response. We would highly recommend Stephanie McNab as estate agents. Their knowledge of the local area is also a considerable advantage.

Customer · 17 June 2025

Agent replied · 9 June 2026

Thank you for your wonderful review! We are so pleased you had a wonderful experience with us 😊

5/5

Trustpilot

Highly Recommend Debbie Pendleton at Stephanie Macnab Estate Agents!

Debbie Pendleton has been an absolute star throughout our onward home move! Her communication skills are excellent, she always keeps us informed and up to date with the progress. Whenever we’ve had a question or needed something clarified, Debbie is super speedy in responding to both calls and emails.What impressed us the most is how quickly she sorted out all the necessary paperwork, massively reducing the stress and anxiety that often comes with the tricky process of buying a house. Debbie’s efficiency and professionalism have made a world of difference for us.If you're looking to buy or sell your house, I cannot recommend Debbie enough. She's professional, efficient, and a pleasure to work with!Thank you, Debbie, for making this part of our journey so much easier and stress-free!

Chris · 10 September 2024

Agent replied · 28 October 2024

Wow, thank you Chris! Such lovely words and Debbie is blown away by your review😊 Wishing you all the best in your new chapter!

5/5

Trustpilot

Would recommend 100%

There is always some apprehension when it comes to the complicated and challenging process of selling a house. From valuation to the final sale Stephaine McNab and her team took over this concern in a thoroughly efficient and professional way and proved to be an excellent choice of Estate Agent. Fees were clear and good value for the level of service provided and communication throughout was good.

Ken · 25 February 2025

Agent replied · 9 June 2026

Thank you for your kind words Ken! It was an absolute pleasure.

5/5

Google

Lucy has been incredibly helpful throughout the entire letting process. She was proactive, responsive, and always willing to go the extra mile to make sure everything went smoothly. Her support made the experience far easier and genuinely appreciated.

Karen · 26 December 2025

Agent replied · 26 March 2026

Thank you so much for the kind words. I'll be sure to let Lucy know!

5/5

Google

We can’t recommend Steph Macnab and the wonderful team there enough. We initially had our property for sale through an estate agent in the same village as us but very quickly became dissatisfied with the poor customer service and lack of communication and that’s when Steph Macnab was recommended to us via a family member. We quickly cancelled our contract with the first estate agent and met with Simon at Steph Macnab who was fantastic, well-informed and honest with us about our house value which only further highlighted the terrible service we had received from the first estate agent. We mostly dealt with Debbie during the whole process but all the staff were brilliant and we never had an issue in being able to speak to someone- they even have an out of hours service which is amazing when you’re working full time and trying to fit selling your house around everything else! We have to say a huge, huge thank you to Debbie. She was great at keeping us up to date with everything and was so helpful in guiding us through the process of selling our first house. She was so friendly and approachable and was clearly very good at her job- she did a lot of chasing for us and we even turned to her when we couldn’t always get in touch with our solicitor. The customer service we received from Steph Macnab was fantastic and we genuinely have nothing but great things to say about what can be a very stressful process. Thank you for all your help Debbie- we really appreciate it.

Katie · 16 April 2024

Agent replied · 26 August 2024

Thank you so much for taking the time to write such a wonderful review. It really is appreciated. I’ll make sure Debbie sees it! Thanks again. Simon.

5/5

Trustpilot

Professional service at all times

Jessica was polite, helpful and promptly dealt with any queries in a professional manner during our purchase process. If I was a Vendor I would use Stephanie McNabb.

Maria · 4 September 2026

5/5

Trustpilot

Highly recommended

We have found everyone we have encountered who work in Stephanie Macnab estate agents to be professional, friendly and courteous. They have helped make this process run smoothly and we would recommend their services to anyone thinking of buying or selling property in the amazing area that they cover. Special mention to Sam who is fantastic at her job and a pleasure to deal with.

Alan · 17 September 2024

Agent replied · 28 October 2024

Thank you Alan for your kind words!

5/5

Trustpilot

Fabulous estate agent

What a brilliant company to sell your home with. From the initial valuation through to completion, they held our hand through every step of the process and were always quick to update us. Could not recommend highly enough. A special thanks to Debbie who managed the process so well with the buyer. And Nigel, Claire and Steph. Thank you.

Kay · 24 November 2024

Agent replied · 24 December 2024

Thank you Kay for your wonderful review. You were an absolute pleasure to deal with!

5/5

Trustpilot

Highly recommended

From start to finish Steph was very friendly and professional and the staff kept me up to date with appointments and feedback etc, highly recommend 😁

Gary · 5 August 2026

5/5

Google

Superb service from Stephanie McNab estate agent when I recently bought a bungalow they were selling and then selling another bungalow. At every stage of the buying and selling process they were professional, efficient and friendly with expert market knowledge provided by Stephanie for market evaluation and helpful, pro-active support from the whole team, especially Debbie Pendleton to get my purchase and sale completed to plan. Clean, well presented office in the centre of Formby too. Highly recommended!

Paul · 26 April 2025

5/5

Trustpilot

Stephanie Macnab - Professional , reassuring & personable.

We had the pleasure of selling our childhood family home through Stephanie Macnab (Formby). From our very first encounter with Stephanie we knew we would be in great hands. Our property sold the very first open weekend, with multiple viewings and offers which is amazing considering the current market. We couldn’t be happier with the service that was provided by the team. Everyone went above and beyond for us, nothing was ever too much trouble. Both Debbie and Lucy made our whole experience stress free with their attentive service. We highly recommend the Stephanie Macnab team.

Christopher · 16 May 2023

Agent replied · 6 July 2023

Wow, thank you Christopher for such a wonderful review! It was our absolute pleasure. All the best.

5/5

Trustpilot

Professional & Helpful

Very professional and helpful estate agent, in particular Sam. Very pleased with the service and I wouldn't hesitate in recommending them.

John · 28 July 2026

5/5

Google

Steph and her team are the best around. I bought a house from them recently, and whilst admittedly I am a little demanding, they were brilliant. Super professional. I suspect they are even better to sell from (as you can tell from pics etc). If I ever sell again, I would 💯 use Steph McNabb. …

A · 19 August 2024

Agent replied · 26 August 2024

Thank you so much for your kind words, it is very much appreciated. We'll be here when your ready to move!

5/5

Trustpilot

Thank you

We would like to thank Stephanie McNab for guiding us through the process of buying our dream home. Communication throughout was excellent and a huge thank you to Sam. Her guidance and support was invaluable. Would highly recommend to anyone looking for a calm, reliable estate agency who go above and beyond for their clients.

Rachael · 7 August 2024

Agent replied · 24 August 2024

Thank you Rachael for your kind words and wonderful review. We wish you all the best in your new dream home!

5/5

Trustpilot

Highly recommend the team at Stephanie Macnab

We have had a great experience with selling our property. Lucy was very welcoming on the initial call when I wanted to list the property, she set up a valuation very quickly. Simon valued our property & he explained everything thoroughly & then came back to take our photographs. Once we were on the market; Debbie & Lucy were really helpful & kept us updated at each stage of the process. I would recommend them to anyone selling their property!

Alexandra · 30 September 2022

Agent replied · 6 July 2023

Hi Alexandra, thank you for your kind words. We're so pleased that you had a great experience selling your property with us. All the best!

5/5

Trustpilot

A very satisfied customer

I recently sold my mother’s house, where she had lived for over 60 years. Three estate agents all suggested a similar asking price for the house, and I decided to sell through Stephanie Macnab. Available data indicated that Stephanie had sold more houses than other local agents in 2022 and this was confirmed in my eyes by the number of her ‘sold’ boards in the road. However, what really convinced me to go with Stephanie was her personality. She was a bundle of energy and efficiency and clearly passionate about her job. She came across as sincere and knowledgeable and I felt sure that she would get me the best deal.Everything was handled smoothly and efficiently. Three days after putting the house on the market, 14 potential buyers viewed the house and I received offers from 7 of the 14. The offer I accepted was 11% above the asking price. Debbie was my point of contact and she kept me up to date throughout with feedback and offers from prospective buyers. I couldn’t be happier with the service I received.

Dr · 22 June 2022

Agent replied · 6 July 2023

Wow, thank you Lawrence for your review. This is why we love what we do, and we're so pleased that you were happy with the service. You were wonderful to deal with! Best wishes.

5/5

Trustpilot

Very satisfied (and admittedly tough) customer, from afar

Looking for an estate agent in Formby (or beyond)? Look no further, Stephanie Macnab & Team are for you! I first reached out after seeing that they’d handled a similar vacant property to the one I was planning to sell. From the outset, the information and advice I received were excellent, particularly impressive given I was transacting my sale from Australia.

Elliott · 17 October 2025

Agent replied · 26 December 2025

Thank you Elliot for sharing your experience and such a lovely review. You were an absolute pleasure to deal with!

5/5

Trustpilot

I would like to thank all the staff at…

I would like to thank all the staff at Stephanie Macnab I would highly recommend to anyone. Highly professional and caring for the client. I have dealt with other estate agents and would only be interested in a quick sale not the right sales. That is where Stephanie and her team where different it was about the right sale and how it worked for my the client. Extra care and consideration was used at all times lovely run business. Thank you again from me and my mum.

Laura · 11 April 2022

Agent replied · 6 July 2023

Hi Laura, thank you for your fantastic review. You were a pleasure, and we're so pleased that you had a positive experience with us. Wishing you and your mum all the best!

5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish. Couldn't thank Nigel enough for showing us round our new home and answering all the questions we had. Debbie was amazing ensuring we were kept up to date every step of the way. Thank you to all the team for helping us get our first home. Would highly recommend!

Danielle · 22 April 2024

Agent replied · 24 August 2024

Hi Danielle, thank you for your wonderful review. We wish you the very best for your new chapter!

5/5

Trustpilot

Exceptional service merits high recommendation

The property market is very different from when we last bought a house 40 years ago, so family and friends recommended we use Steph and her wonderful team following their own highly successful experiences. We are so glad we did as our own experience of both selling and buying proved to be exceptional. At every stage we felt expertly and professionally supported with care, thoughtfulness and kindness.

Liz · 1 June 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Stephanie Macnab Estate Agents Formby

How many reviews does Stephanie Macnab Estate Agents Formby have?

Stephanie Macnab Estate Agents's School Lane office has 275 reviews across three platforms: 22 on Google, 6 on Facebook, 247 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Stephanie Macnab Estate Agents Formby's rating?

Stephanie Macnab Estate Agents Formby is rated 5.0 out of 5 across all 275 reviews, and 4.7 out of 5 on Google from 22 reviews, checked 9 October 2026.

Where is Stephanie Macnab Estate Agents's School Lane office?

Stephanie Macnab Estate Agents Formby, 9 The Beacons, School Lane L37 3LN.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.