Stephanie Macnab Estate Agents Formby reviews

★★★★★ 5/5

Trustpilot

EXCEPTIONAL

We would like to extend our heartfelt thanks in particular to Steph, Simon, Debbie, and Lucy at Stephanie MacNab's Estate Agency. From the very beginning, the process was seamless, starting with the valuation, the invaluable advice, and support, to the expert insights that helped us get our house market-ready. Once listed, the communication regarding viewings and feedback was always transparent, informative, and extremely helpful.Thanks to their impeccable service, we were able to secure a sale agreement within just a week of going to market! We're thrilled for the new buyers and couldn’t have achieved this result without the professionalism and expertise of the Stephanie MacNab team. They truly instill confidence at every step and offer an exceptional experience.

Tanya · 10 September 2024

★★★★★ 5/5

Trustpilot

Sam was very communicative and provided…

Sam was very communicative and provided informative and precise information.

Axel · 25 June 2025

★★★★★ 5/5

Trustpilot

Professional

Valuation, photos and viewings all conducted on time and in a very professional manner. Debbie has been great communicating feedback etc. Would definitely use again.

Customer · 9 December 2024

★★★★★ 1/5

Google

Whenever I see a house listed through Stephanie MacNab Estate Agents it puts me off from my past experience.... Firstly, rung up to enquire about viewing a house, ours was going onto the market by the end of the week (I rung about viewing at the weekend, baring in mind our neighbours sold within a week so we were in a good position + lots of hard savings!). I think their estate agents need some customer service and etiquette training, it was implied we couldn't afford the house we wanted to view, so what was the point of going further!! I ignored this rude comment and pressed on with scheduling a viewing. They then said there were 6+ viewings scheduled in throughout the week so again no point us viewing. I pressed saying we were in a good position and wanted to view. They still insistent it being 'pointless' and the fact we worked full-time and were only available later evenings or weekends wasn't going to work house hunting? Never heard of anything so ridiculous. Finally they were rounded off a terrible phone call by noting they going to best offers, probably immediately after our viewing... blind bidding! So we can 'no chance'. Absolutely horrendous. They are clearly rinsing the property market and sellers. Whenever I see a house on via Stephanie MacNab it puts me off & I actively look for other estate agents listing the same property or avoid all together.

Anna · 19 August 2024

★★★★★ 5/5

Trustpilot

We want to say a big thank you to…

We want to say a big thank you to Debbie and everyone at Stephanie Macnab who have helped us to secure our dream home. It’s a huge move for us after being out of the area for nearly 20 years, so it’s extra special to be coming home. Can’t wait for everything to complete. Thanks again 😃

Alison · 21 December 2022

★★★★★ 5/5

Trustpilot

We cannot recommend Stephanie McNabb…

We cannot recommend Stephanie McNabb Estate agents enough. From valuation to sale agreed within just 24 hours - which made the whole process of selling our home seamless, efficient and EASY. Steph’s knowledge of the local property market and list of potential buyers were priceless. The whole of the Stephanie MacNabb Estates Agents team were extremely professional in guiding us through the process and always on hand to quickly answer and sort any queries.

Carole · 31 October 2024

★★★★★ 5/5

Trustpilot

A tricky leasehold sale made much less…

A tricky leasehold sale made much less painful due to Jessica and all the staff at Stephanie McNab going above and beyond to finalise a sale for me,I cannot thank them enough,great communication all the way through,I would certainly recommend,thank you again,Derek.

Derek · 24 July 2026

★★★★★ 5/5

Trustpilot

Not All Estate Agents Are Equal…

I mistakenly thought that all estate agents were equal. I thought that Rightmove did the work. I was wrong! Stephanie MacNab are outstanding. The staff worked proactively to sell my property, they kept me informed throughout the whole process. They came up with ideas and were supportive and kind. If you want to sell your property quickly and at the correct price, I cannot recommend them enough.

Colette · 29 January 2025

★★★★★ 5/5

Google

Perfect service at every stage - from the initial valuation by Stephanie, to the pictures from Simon to the excellent way the team handled the many many viewings ! Big thanks to Lucy,Debbie,Fernanda for all their help and to Sam for helping us with the negotiation of offers and ultimately the closing of the sale, Sams advice was wonderful and the teams energy and friendliness is so appreciated

Alex · 16 April 2024

★★★★★ 5/5

Trustpilot

Samantha was very helpful and has kept…

Samantha was very helpful and has kept us well imformed with regards to the stage at which our vendors are at with purchasing their onward property. All documents confirming our offer was very quick.

Rachel · 25 April 2024

★★★★★ 5/5

Trustpilot

Our experience with Stephanie McNab…

Our experience with Stephanie McNab (Debbie especially) has been excellent. The service has been excellent from viewing the property to having our offer accepted and we can’t thank Debbie enough for how easy she’s made the whole process. We would recommend to anyone

Miss · 9 October 2023

★★★★★ 5/5

Trustpilot

Steph is amazing

Steph is amazing. After dreading having to deal with the sale of my Grandmother flat, we had nothing to worry about. Steph is dealing with every thing and I mean everything. We don’t even have to give it a second thought. If you want a estate agent where you are a person with a property to sell rather than just another house in the books. Steph is your lady.

Clare · 5 February 2020

★★★★★ 5/5

Trustpilot

Simply outstanding!

Steph has been simply outstanding. After 16 months with 2 other estate agents, and no offers, we have sold our house to the first viewer she arranged (of 6 that day). In short, she knows how to sell houses. Her marketing methods are new and refreshing. In particular, she is always contactable, which is reassuring and very different to some of our previous experiences with estate agents.

Graham · 2 July 2020

★★★★★ 5/5

Trustpilot

Dream home found - thanks to this amazing team!

We couldn't have asked for a better experience with Steph and her incredible team. We used them to buy and sell. From the initial valuation, we were impressed by her professional approach and deep knowledge of the local market.

Alison · 16 October 2025

★★★★★ 5/5

Trustpilot

Stephanie Mcnab estate agents 🏆

I first registered with Stephanie Mcnab Estate Agents not knowing the pleasure I would experience right from the initial conversations and through the whole process of buying my next property .Stephanie Mcnab estate agents were very professional , highly knowledgable about the local market area I was looking into .they were friendly and understanding also making sure I always felt like a priority every step of the way through the process. They came through with such commitment, firstly to find potential properties for me to view .the team was both amicable and kind throughout my home purchasing process ,answering all my questions in depth ensuring I fully understood . Their patient approach helped me through what is generally known as stressful as moving . I highly recommend Stephanie Mcnab Estate Agents to anyone one looking for a TOP grade estate agents. I am so looking forward to moving into my future home . Mrs Anastasia Wood .

Ann · 10 April 2024

★★★★★ 5/5

Trustpilot

We can’t thank Steph and her team…

We can’t thank Steph and her team enough for everything they did during the sale of our property. What was at times stressful, we were always kept in the loop. We always felt that Steph and her team had our best interest at heart. We are very happy in our new forever home and just want to say a massive thank you.

Elaine · 21 February 2021

★★★★★ 5/5

Trustpilot

Delighted with the work of Stephanie McNab estate agents.

From first meeting Steph at the house valuation, to Lucy expediting getting the house onto the market, to the memorandums of sale being issued by Sam today all our dealings with the Stephanie McNab estate agency have been fantastic. Everyone has been attentive and professional but always friendly and helpful. Definitely would recommend.

Sylvia · 23 April 2025

★★★★★ 5/5

Google

The second time we have sold with Stephanie Macnab and I would never use anyone else. Their knowledge and advice was invaluable and they kept the whole process running efficiently. Debbie in particular was incredible. They are professional and their customer service is unbeatable.

Beth · 26 July 2025

★★★★★ 4/5

Trustpilot

Thank you to the estate agent

Thank you to the estate agent. They helped us through a difficult time, being professional, polite and reliable. They wre always on hand when required and responded when they said they would. Thank you.

Mr · 16 June 2026

★★★★★ 5/5

Trustpilot

Great experience for a first time…

Great experience for a first time buyer. Jessica in particular made me feel very comfortable and talked me through everything no matter how many times I asked questions. I felt very comfortable speaking to Jessica, and her responses were quick and informative. Very happy with my overall experience

Simone · 24 February 2026

★★★★★ 5/5

Trustpilot

From start to finish ..Excellent!

From start to finish Stephanie Mc Nabb have been amazing. From the quality of the property photos to the level of communication to the speed of the sale. I had the upmost confidence that we had made the right choice right from the outset. Friendly yet efficient.

Mr · 9 April 2025

★★★★★ 5/5

Trustpilot

House Sale Experience

Once again superb service from Steph and her team, seamless, stress free, no hassle could not recommend enough. Debbie a star 🌟

Natalie · 10 April 2024

★★★★★ 5/5

Trustpilot

Fantastic Service!

We have received a very professional, courteous and helpful service which has resulted a quick sale for above our expected price! I would recommend Stephanie MacNabb without hesitation.

Mike · 20 October 2025

★★★★★ 5/5

Trustpilot

Professional and Proficient

Beyond their expertise and professionalism, Stephanie and her team are efficient and thorough. There is no wonder why there are so many Stephanie Macnab “SOLD” signs around Formby. Highly recommend!

Steph · 18 September 2023