Trusted Agent profile · Scarborough
★★★★★
405 reviews across 2 platforms
10b & 11b Newchase Court, Hopper Hill Road, Eastfield, Scarborough, YO11 3YS
Insight Lettings's office in Scarborough, at 10b & 11b Newchase Court, is rated 4.1 out of 5 across 405 reviews on two platforms, including 363 Google reviews rated 4.0.
Tell us what you need and we'll put you in touch. Insight Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Scarborough.
Every review we hold for the Scarborough office, from every platform, shown as written. First names only.
5/5
GoogleIt was a great experience because I have been in search for a house for months.insight lettings is a very good Avenue to look for a home and they have good, comfortable homes. I will always recommend insight lettings to people. Thank you.
Thank you Gbemisola for your 5 Star review, our team love to receive great feedback. Our team are extremely knowledgeable and professional, on hand to offer any practical help and advice required.
5/5
GoogleReally good to deal with always there at end of phone sorting out. Phil did a good job with any enquiries about the property. Gemma and leanne were good in the moving process. Throughout any issues with moving they've made it stress free
Thanks Amy for your great feedback & 5 star review, we hope that you have settled into your new home
5/5
GoogleCan not thank insight lettings enough for how quick and patient they have been whilst i got all my things together
Thank you for your review. All of us at Insight Lettings wish you every happiness in your new home.
1/5
GoogleBe careful people with property to let out with these guys thay want contracts to ad 18%to the bill for them sounds like thay are ripping there landlords off put the contract up for you to read your self
5/5
GoogleI've tried many online and investment courses - Insight Education by Aran Curry, stands out. Great contents and support from both Aran and his team. They hold nothing back in order to help you achieve your goal. Super excited to be part of Property Mentorship Academy.
5/5
GooglePhil Womack at Insight lettings has been a tremendous help with some ongoing & complex property issues with a property. His communication is always clear and precise. His persistence in dealing with several departments of an uncooperative council has been admirable.
Many thanks Parag for your 5 star review - Phil and the team are very experienced and happy to help with even the most complex situations
5/5
GoogleThe service I was provided has been exceptional jay and Leanne have kept me up to date with every step of our new property we sign and get our keys on Friday and are very excited for our new home
CONGRATULATIONS, Wishing you every happiness in your new home and Thank you for taking the time to leave your 5 Star review.
5/5
GoogleI have alwalys had a good experience when dealing with Insight, Martyna, Ben, Cherisse, Stephanie and the rest of the team are always helpful in answering queries and helping us to get the jobs done in the best way based on the individual circumstances of the property and its inhabitants.
Thanks for your kind words Chris. It's a pleasure working with you also, keep up the good work :-)
5/5
GooglePerfect we are first time renters and zack and the team has been very helpful and fast with the service given!
Thank you for your review. We are delighted you have found the process so smooth. Zach and the team strive to offer exceptional customer service. All of us at Insight wish you every happiness in your new home!
5/5
GoogleHad a great experience with insight lettings, we have just moved out of a property with them due to personal circumstance but will be sad to leave them. Nothing has ever been too much trouble & Nigel is a top bloke. Thanks for everything.
5/5
GoogleI have rented out property by Insight Lettings, today it was finally moved in completed. Nigel is been so nice and very helpful, and great thanks to Emily and Macy. I highly recommend this great team.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleNice dealing with Insight Lettings, I never regretted my decision to let from them. I was happy from the onset of the contract till now I'm ready to move into the property. Their professionalism and feedback system is second to none. Macy, the staff handling my case, has been wonderful all through.PositiveResponsiveness, Quality, Professionalism, Value
Hi Stella, thank you so much for taking the time to leave this review, the feedback is amazing, so glad that Macy has taken care of you. Thank you
5/5
GoogleAbsolutely fantastic company very friendly and knowledgeable team and very helpful zach and Phoebe are amazing people and so so helpful
1/5
GoogleMy daughter trailed across town on two buses with two children to view a house. She arrived 5 minutes early. She waited half an hour. When she rang to complain the lady there said that the viewings are tomorrow. (This would be August10th) but my daughters appointment by email and text said August 9th. The lady didn't believe her, but see the photos as proof. Don't bother with this company. I think my daughter had a lucky escape. Also look at the other poor reviews.
1/5
GoogleNot even worth 1 star. I trailed across town on 2 buses with my 2 kids to view a house. I waited half an hour. When I rang to complain the lady there said that the viewings are tomorrow. (This would be August10th) but my appointment by email and text said August 9th. The lady didn't believe her, but see the photos as proof. Don't bother with this company. I think I had a lucky escape. Also look at the other poor reviews. Also takes ages for them to answer the phone
5/5
GoogleMacy was brilliant throughout my whole move in process - super efficient, always kept in touch & kept me in the loop with the process. The Lettings team in general have been brilliant and really helpful :)PositiveResponsiveness, Professionalism
1/5
GoogleRepairs aren't seen to, even if they are urgent. Prepare to be ignored.
We are sorry you are disappointed and would ask you email your concerns to us at tenantenquiries@insightlettings.co.uk and allow us the opportunity to investigate your issues.
5/5
GoogleWonderful service, keyliegh in the office was very helpful polite and supportive and nigel who showed us around the properties did a great job supplying us with any information we needed. Was made to feel valued and Important. Would highly recommend
5/5
GoogleWe are grateful that we choose insight lettings in special working with Jay Molloy that made our experience so easy to go through. Thank you so much once more.
Thank you for taking the time to share your great feedback, we will be sure to share this with our team and wish you every happiness in your new home
5/5
GoogleWe have just arranged to rent a house through insight and have received an amazing service from leanne, Jay and Ros, would highly recommend them for the friendly and helpful way they have treated us.
Thank you Jan for your 5 star review, wishing you lots of joy & happiness in your new home
5/5
GoogleIt is a pleasure working for Insight Lettings. As an engineer, the company makes my work very easy by liaising with me and the customer at every stage of the job so that everyone is on the same page. I would highly recommend Insight Lettings.
Many thanks for your feed-back
1/5
GoogleRepair requests for urgent issues are ignored. Currently seeking legal advice.
We are sorry you are disappointed and would ask you email your concerns to us at tenantenquiries@insightlettings.co.uk and allow us the opportunity to investigate your issues.
5/5
GoogleHave just got a house through insight lettings and couldn't be happier with the service we have received from Leanne, Jay and ros! They have all been so helpful and nothing too much trouble.
Hi Jenna thank you for your 5 star review. Wishing you lost of festive joy and laughter in your new home
5/5
GoogleI really cannot recommend Insight high enough. I’ve never written a review before so that should tell you everything. Working directly with Phil and more recently Gemma, I was impressed by how detailed there were, informing me of every aspect of the property’s renovation, when it would be ready, what they were doing next, and the timings involved, I never once had to chase them. Great team, thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Insight Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Scarborough.
