Intercounty Lettings reviews

★★★★★ 5/5

Trustpilot

Braintree - Would highly recommend

Extremely friendly Estate Agency, very welcoming and are always willing to help out their clients, they have been a great help and guidance for my partner and I moving to Braintree. Thank you guys for all your help. Big shout out to Nick, James and Dominic in the Braintree Branch who helped us through the process of buying our first house and always on hand to let us in and see the house whenever we want. Thank you so much guys.

Roxy · 1 December 2017

★★★★★ 5/5

Trustpilot

Intercounty Dunmow

We had already decided that when we came to sell our house we would use Intercounty as they were the best agent by far when we were looking for a property back in 2007.Upon calling Intercounty for a valuation in July this year, Jenny Mallorie was on our doorstep within half an hour! The property particulars were prepared speedily and the viewings began.In a short while the offers started to come in and in the end we achieved over our asking price.All the staff that we have dealt with - namely, Jenny, Andrew, Lisa & Liz have been absolutely brilliant and we would not hesitate to recommend them to anyone looking to buy or sell a property!

Sarah · 17 November 2017

★★★★★ 5/5

Trustpilot

Great company to deal with

I have been dealing with Intercounty for many years , both for sales and rental .I have found them to be very professional and extremely helpful with all aspects of sales and letting .In particular Doug Whybrow on sales has been amazing , he kept me updated on the progress of the sale constantly ( it was a slow one ) but he did all the necessary chasing all the time . Very friendly guy to deal with also , so full marks to him . Julia Samson in rentals has also been very good at her job , I found her to be very professional in all my dealings with her . So I would thoroughly recommend Intercounty for any sale or let .

Avril · 21 October 2017

★★★★★ 2/5

Trustpilot

Purchased despite Intercounty, not because of them

We have had a mixed experience that got progressively worse as exchange in contracts approached. We twice arrived at the point where my wife and I agreed to pull out of the purchase due to questionable levels of service, rescued at the last minute by progress. Despite the purchase being agreed, there was an overly aggressive air in the way some communications were handled, as if to try and close a deal that was already closing. This was probably not helped by the Vendor, but your job as agents is to broker between two parties, a job I feel was not handled very well at all. Indeed your involvement at times only served to confuse and delay. There was also a poor attempt at creating urgency in responses when responses were actually owed by yourselves. You were called on this and back-tracked over a period of 24 hours. I would be happy to discuss further either face to face or on the phone, but don't do not have the time to write in the required depth.

Mr · 10 October 2017

★★★★★ 5/5

Trustpilot

We used Intercounty recently to sell …

We used Intercounty recently to sell our property and had previously been on the market with another agent for 5 weeks and only had 2 viewings during that period. We changed to Intercounty and the viewings increased significantly and the potential buyers were all qualified beforehand and in a good position to proceed. Within 2 weeks we had an offer which we accepted and subsequently completed.I was very happy with Intercounty and Andrew Kershaw and his team kept us regularly updated throughout the process and so I would certainly recommend their service.

Nick · 5 October 2017

★★★★★ 5/5

Trustpilot

Intercounty, Braintree

After finding a buyer for our house in a couple of weeks, it came to light that the solicitor we had when we bought it had not registered it correctly on the Land Registry. A simple sale turned into months of sleepless nights, tantrums and tears whilst the recommended solicitor corrected this major mistake. Along the way a new buyer was found and the sale went through after 8 months. Nick, Dominic and James were there for every phone call, visit, grumble, moan and laugh. Worth paying a commission to this lot.Karen and Allan

Karen · 1 July 2017

★★★★★ 5/5

Trustpilot

Brilliant

Having had a positive experience when my husband and I bought our flat through this branch in April 2015, we decided to market our flat with the same team this year. The two staff members in charge of our move were Liz Sessions and Jenny Mallorie. Both were absolutely fantastic during the process of our sale, right through from the first viewing to the time of completion.From the moment we agreed to allow viewings of the flat, Liz and Jenny always gave us plenty of lead-time for all viewings, and always gave us feedback when we asked for it. They handled the relationship between us and our buyer with great sensitivity, and put us at ease throughout the sale process. They handled our negotiations wonderfully and always kept us fully informed.After we accepted the formal offer from our buyer, Liz and Jenny helped us to navigate the sale and the rest of the property chain without any hesitation. They always kept their word, if they said that they would follow up with a solicitor or other members of the chain, they never failed to do so, and always replied to us very swiftly. Of all of the estate agents, solicitors and conveyancers involved in our sale/purchase chain, they were by far the best individuals to pose enquiries to on all occasions. We cannot thank them enough! In summary, Liz and Jenny always answered our questions with honesty and authenticity, and led us through the whole sale process with ease and reassurance. If we ever move back into the Dunmow area, we will certainly speak to Liz and Jenny to help us find the ideal property. We cannot recommend them highly enough to anyone wishing to sell their property in the Dunmow area.

Virginia · 11 May 2017

★★★★★ 5/5

Google

Neve is an amazing person, very friendly and very quick to respond. She gave me a view within 2 hours of talking on the phone which is amazing

Camelia · 16 November 2024

★★★★★ 5/5

Trustpilot

Purchase completion

Intercounty were my vendors agents and I have to say from start to finish we’re a pleasure to deal with. The chain was extremely challenging at times but these guys stayed positive and up beat throughout and the levels of communication were second to none. I would have no hesitation is recommending this company to anyone. Special thanks to Doug, Will and Olivia for all the support in getting the sale completed 💪

Daniel · 23 October 2020

★★★★★ 5/5

Trustpilot

I was well happy with the service i…

I was well happy with the service i recieved from Intercounty and as you enter the office you automatically feel welcomed more than i can say for other estate agents anyway, i was impressed by Luisa's professionalism, presentation and timekeeping...she answered all my questions, ànd allowed me to look around the property at my own pace. So many thanks Luisa and her colleagues at Intercounty and i most certainly will be recommending Intercounty to friends and family.

Lloyd · 14 January 2019

★★★★★ 5/5

Trustpilot

Great service from Doug and team at…

Great service from Doug and team at Intercounty From the moment of putting the house on the market to selling Doug and team were fantastic. Such great customer service. We used Intercounty 13 years ago to sell our house and would only ever use them to sell as they really do provide the best localised service. Doug kept us in the loop and was always positive, friendly and helpful. Thanks also to Will, Angela and Jack.

Natasha · 25 July 2019

★★★★★ 5/5

Google

Fantastic service, very professional and super efficient, friendly staff. Thank you Sam for helping us find our new home and selling our current house so fast. Very impressive marketing. Would highly recommend this estate agents to any future buyer/seller.

SUZANNE · 26 April 2024

★★★★★ 5/5

Trustpilot

A tight-knit team focused on results.

Peter and his team were a delight to deal with throughout the entire sales process. They worked hard to generate interest in my property and they sold my house quickly at a good price.What stood out the most to me was how the entire team were involved and in sync (Clare, Charlotte, Abi and Peter) to get the job done. You can tell they are a tight-knit team focused on results.

Mike · 15 December 2020

★★★★★ 5/5

Trustpilot

Braintree - went above and beyond

I can only report positive experiences with the team at Intercounty, Braintree. In particular Luke and George have been fantastic throughout our house hunting process. They were thorough, very understanding and attentive towards our requirements , kept us updated promptly and went above and beyond at every opportunity. We will certainly be in contact with them again when we are ready to buy and have recommended them to many people already.

Gavin · 7 October 2020

★★★★★ 5/5

Google

I had a positive experience with Intercounty State Agent during my tenancy, and I would like to express my satisfaction with the service provided. Throughout the rental process, they displayed professionalism and a helpful attitude, promptly addressed any concerns I had, making the renting experience smooth and stress-free. Intercounty State Agent consistently provided reliable service during my tenancy. Whenever I encountered maintenance issues or needed assistance, Jessica Payne was quick to respond and ensured that the necessary actions were taken to resolve the problems. Her responsiveness and attention to detail helped to create a comfortable living environment. Communication with them was clear and efficient throughout my tenancy. In summary, Intercounty State Agent, with Jessica Payne's assistance, provided me with reliable service and support during my tenancy. While not exceptionally outstanding, their professionalism, responsiveness, and effective communication made my renting experience a good one. I would confidently recommend their services to others in search of a dependable property management company.

Samuel · 25 August 2023

★★★★★ 5/5

Google

Thank you to Millie and Sam for their help and advice today . Great team work much appreciated. Friendly , polite and professional .

Carole · 16 November 2024

★★★★★ 5/5

Trustpilot

Intercounty Braintree were outstanding.

Intercounty Braintree were outstanding.A massive thank you to Nick and all the team at the Braintree branch. Our house was sold in 8 days, great marketing and communications throughout. Nick was such a great help in the last week, chasing solicitors etc. We can’t thank you enough for help making our move stress free. I would recommend Intercounty to anyone looking to buy or sell their house. Thank you all so much.

Nic · 29 October 2019

★★★★★ 5/5

Trustpilot

Thank you

We used intercounty bishops stortford recently when we purchased our new property. We have completed today, following the relaxing of the government guidelines to allow sales to proceed. Doug kept us informed throughout the process even though it was a tough time for estate agents and we are very happy with the service we were provided. Would not hesitate to use the again or recommend them to friends and family

Claire · 21 May 2020

★★★★★ 5/5

Google

Kelsey was amazing from start to finish. She was super friendly when showing me round and knew the answers to all my questions. She is an asset to the team

Lauren · 25 July 2024

★★★★★ 5/5

Trustpilot

Bishop’s Stortford office

Selected the Bishop’s Stortford office to sell our house and what a great job they did. Valuation a little higher than another agency but they marketed and sold at that value (thanks Will Jobber). Then the move process was difficult at both ends of the chain, but our ‘progressor’ pushed them all and kept it together. Probably kept us sane too (thanks Doug Whybrow)! We are moving :-)

Barry · 23 October 2020

★★★★★ 5/5

Google

Olivia was great with my recent property letting. Dealing with issues when I wasn’t able and always having a can do attitude. Thank you Olivia !

Sian · 24 September 2024

★★★★★ 5/5

Google

I would like to thank Alex, Marion,Sarah and the team at Intercounty Sawbridgeworth for going above and beyond in helping us get our difficult sale completed. They were very responsive when problems arose and quick to help us resolve them . Great job 👍 …

G · 25 August 2023

★★★★★ 5/5

Google

Can’t recommend Marion and her team at Intercounty Sawbridgeworth enough. Amazing service, every detail is thought of and Marion went above and beyond helping us with our purchase too. We have felt looked after and supported every step of the way. Thank you 😊 …

Callie · 25 August 2023

★★★★★ 5/5

Trustpilot

A big thank you to Nick and his team

A big thank you to Nick and his team, particularly Domonic, at Braintree for their hard work in selling our property and the purchase of our new property. They are all very professional, friendly and helpful and have made this process as easy as it could possibly be.We certainly wouldn't hesitate to recommend them to friends and family and to use them again in the future. Well done guys!The Newman family

Eileen · 23 May 2019