Trusted Agent profile Β· Sandwell

Paul Dubberley Estate Agents West Bromwich reviews in Sandwell

4.1

β˜…β˜…β˜…β˜…β˜… Great

249 reviews across 2 platforms

Victoria House, 290-292 High Street, West Bromwich, B70 8EN, Sandwell, B70 8EN

Paul Dubberley Estate Agents's office in Sandwell, at Victoria House, is rated 4.1 out of 5 across 249 reviews on two platforms, including 229 Google reviews rated 4.3.

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4.3 / 5

229

Reviews on Google

This office

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20

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Sandwell office, from every platform, shown as written. First names only.

5/5

Google

Elisha was very helpful and informative with regards to a rental property we was interested in.

Michael Β· 28 March 2024

Agent replied Β· 24 October 2024

Many thanks Michael Davies for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Manisha provided exceptional advice and guidance.She made me feel at ease during my appointment and answered all questions clearly. Fantastic service.Thanks Manisha xxx

A Β· 25 October 2023

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Manisha has been handling my mortgage. She's amazing and very knowledgeable. I feel like my affairs are all handed 10/10

Lanre Β· 29 December 2023

Agent replied Β· 24 October 2024

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Hi their services are very helpful and I recommend all of you to visit the branch in West Brom they are very cooperative and provide everything easily and their process is more easy so I would be thank full to all the staff of Paul dubberly specially miss chelsea

Garry Β· 2 December 2024

Agent replied Β· 9 December 2024

Thank you for your excellent 5* review and kind words of our dedicated team Garry. Kind regards, Lucy, Customer Relations.

5/5

Google

What a great professional and helpful team at Paul Dubberley Estate in West Bromwich. I had a great experience from the first phone call to moving in. Leon Eversley is a LEGEND he cares about every little detail listens to your concerns and makes the move actually enjoyable- in this branch they can't do enough for you If you looking to rent, buy or sell pick Paul Dubberley Estate in West Bromwich- THEY ARE THE BESTPositiveResponsiveness, Quality, Professionalism, Value

Israel Β· 25 October 2020

1/5

Google

These guys are way too dodgy and untruthful, called about a property for rent,all for me to get another call in less than 10 minutes, saying that the property is no longer available.....blatant liars, this singular action gives credence to all other bad reviews, I literally should have read them before getting in touch.

Chuks Β· 11 October 2025

5/5

Google

Abbey and Chelsea have absolutely restored my faith in Property Managers. My previous property managers were diabolical, I shared this experience with Abbey and Chelsea and must say, they went above and beyond to make this experience so much better! Their continued support, through every hurdle, even after moving in has been phenomenal and adds a personal touch that is very much appreciated! πŸ€— 🏑 🌟🌟🌟🌟🌟

Savannah Β· 29 December 2023

Agent replied Β· 24 October 2024

Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Well, what can I say? The staff here have been absolutely FAB with me from beginning to end. They were there for me throughout the whole process, nothing was too much trouble. Honestly? I would recommend ANYONE go here if they need a property! Mark Hennessy (branch manager) has been an absolute godsend, I couldn't have done it without him. Jess and Anthony were lovely on the phone to me also, and Dom was always so welcoming whenever I darkened their door! Thanks again guys!!

Georgia Β· 26 October 2019

1/5

Google

Rented a flat from the West Bromwich branch and was promised to clean and get ready before I get the key handed over to me, it’s more than a month and there’s nothing they did, quick to take money but never cared to take actions against the landlord to resolve the issues in the flat. Worst agency to rent from…

Mira Β· 27 April 2024

Agent replied Β· 24 October 2024

Thank you for taking the time to leave this feedback. If you would like to go through this in more detail at all, please do email me at complianceresidential@connells.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

We had the best experience ever! Betsy has been the most amazing agent ever, she's massively supported us through every aspect and found our dream home, She has made the process as easy as possible and been extremely responsive to my million questions... There's nothing this lovely lady can't do... she has been our rock throughout everything and I honestly cannot thank/recommend her enough.

Lauren Β· 25 October 2022

5/5

Google

The services were really awesome and specially Manisha helped us really good to make our experience of property buying smooth.

Rishi Β· 11 October 2025

Agent replied Β· 22 January 2025

Many thanks for your fantastic 5* review Rishi. I will of course pass on your kind hearted words to our local branch. Best wishes, Lucy, Customer Relations.

5/5

Google

Thankyou to Elisha and chelsea for all your help with my property search you both made it so much easier and stress free , both very professional at all times and nothing was too much trouble i would highly recommend you both to my friends and family in their seach for a property Thankyou

Joanne Β· 26 July 2024

Agent replied Β· 24 October 2024

Many thanks for the fantastic recommendation and 5* review Joanne. Kind regards, Lucy, Customer Relations.

5/5

Google

Started renting a property few days ago with paul dubberley. We had a great expericance thanks to chelsea ullman! She was brilliant from minute one She communicated with us on every step Explained how everything was going to go Also got us moved in on our desired date Couldn't ask for anything better!

Alyssa Β· 26 July 2024

Agent replied Β· 24 October 2024

Thank you for your terrific 5* review and thank you for your kind words Alyssa. Best wishes, Lucy, Customer Relations.

5/5

Google

I viewed a Paul Dubberley property yesterday, with Leon. He was a consummate professional, knowledgable, friendly and reassuring. We couldn’t take the property but, if he is anything to go by, I would gladly rent from this company. He is a credit to them. Also, shout out to Paige who dealt with my calls when booking and while waiting for the viewing; she too was polite and thorough. Excellent service all round, thank you.

Claire Β· 25 October 2020

5/5

Google

I literally cannot thank Jaime enough for all of the hard work she has put in to securing a property for me. She's put up with endless calls from me asking stupid questions! She's efficient, responds to emails immediately and puts me at ease. She's everything you need when you're going through a stressful house move and I cannot recommend her enough! Linzey&Ben xPositiveResponsiveness, Quality, Professionalism, Value

Linzey Β· 25 October 2021

5/5

Google

Chelsea gave excellent customer service and was always on hand with a prompt response for any queries raised. She also showed a thorough understanding of the property market. Thank you!

George Β· 19 April 2025

Agent replied Β· 8 May 2025

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Manisha did a five star job at sorting my mortgage offer. Really quick to respond and get a hold of, took me through the whole process, explaining everything thoroughly

Lilly Β· 8 April 2025

Agent replied Β· 11 October 2026

Thank you for your 5* review Lilly. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

Over and above my expectations yet again! I have had a brilliant business relationship with the lettings team since 2004 and never a cross word. Always helpful and great at their jobs. In the last few days Amanda, Abbey and today Sue, have been a fount of knowledge and advise. Would recommend to Landlords like myself, and prospective tenants alike.

Josephine Β· 25 October 2023

Agent replied Β· 24 October 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I used Manisha at Paul Dubberley to arrange my new mortgage, she has been great throughout the whole process. Communication was great as she kept me informed and would respond quickly to any questions i had. She went above and beyond, 10/10 would keep coming back to her for any future mortgages. Thank you

Pav Β· 27 February 2024

Agent replied Β· 24 October 2024

thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Thanks Penny Hipkins keep up the good work. Keep working hard.

Bisrock Β· 25 October 2023

Agent replied Β· 24 October 2024

Many thanks for your excellent 5* review . Best wishes, Lucy, Customer Relations.

5/5

Google

I recently rented a property through this branch and from the moment I viewed the property to upon getting the keys it was a smooth and great process. Big thanks to Penny and Betsy you guys are gems - Jada x

Jada Β· 25 October 2023

5/5

Google

Chelsea and Elisha delivered outstanding service, they kept us up to date with the entire process. I highly recommend them to anyone to anyone seeking a trust worthy letting agent. Thank you again for everything Alice & Simon

Alice Β· 17 October 2024

Agent replied Β· 24 October 2024

Many thanks Alice for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Elisha and Chelsea have been an amazing help with the Rentals. Always helpful, easy to communicate and willing to go the extra mile! Thank you so much, for all your help, highly recommend! Genuinely interested in doing the best for you, and providing great service!

Sunny Β· 27 May 2024

Agent replied Β· 24 October 2024

Sunny Kumari many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I have been impressed with the professional and prompt service provided by Elisha Williams, in particular. She guided me through the process of renting my house out, making the experience much less stressful for me. I had excellent and timely communications with her which enabled a smooth transition from beginning to end.

Martin Β· 29 December 2023

Agent replied Β· 24 October 2024

Hello Martin, Wonderful to read your kind review and thank you for your 5*!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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