Trusted Agent profile · Sandwell
★★★★★
219 reviews across 2 platforms
Victoria House, 290-292 High Street, West Bromwich, B70 8EN, Sandwell, B70 8EN
Paul Dubberley Estate Agents's office in Sandwell, at Victoria House, is rated 4.1 out of 5 across 219 reviews on two platforms, including 199 Google reviews rated 4.3.
Every review we hold for the Sandwell office, from every platform, shown as written. First names only.
5/5
GoogleHi their services are very helpful and I recommend all of you to visit the branch in West Brom they are very cooperative and provide everything easily and their process is more easy so I would be thank full to all the staff of Paul dubberly specially miss chelsea
Thank you for your excellent 5* review and kind words of our dedicated team Garry. Kind regards, Lucy, Customer Relations.
5/5
GoogleWhat a great professional and helpful team at Paul Dubberley Estate in West Bromwich. I had a great experience from the first phone call to moving in. Leon Eversley is a LEGEND he cares about every little detail listens to your concerns and makes the move actually enjoyable- in this branch they can't do enough for you If you looking to rent, buy or sell pick Paul Dubberley Estate in West Bromwich- THEY ARE THE BESTPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAbbey and Chelsea have absolutely restored my faith in Property Managers. My previous property managers were diabolical, I shared this experience with Abbey and Chelsea and must say, they went above and beyond to make this experience so much better! Their continued support, through every hurdle, even after moving in has been phenomenal and adds a personal touch that is very much appreciated! 🤗 🏡 🌟🌟🌟🌟🌟
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
1/5
GoogleRented a flat from the West Bromwich branch and was promised to clean and get ready before I get the key handed over to me, it’s more than a month and there’s nothing they did, quick to take money but never cared to take actions against the landlord to resolve the issues in the flat. Worst agency to rent from…
Thank you for taking the time to leave this feedback. If you would like to go through this in more detail at all, please do email me at complianceresidential@connells.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleWell, what can I say? The staff here have been absolutely FAB with me from beginning to end. They were there for me throughout the whole process, nothing was too much trouble. Honestly? I would recommend ANYONE go here if they need a property! Mark Hennessy (branch manager) has been an absolute godsend, I couldn't have done it without him. Jess and Anthony were lovely on the phone to me also, and Dom was always so welcoming whenever I darkened their door! Thanks again guys!!
5/5
GoogleWe had the best experience ever! Betsy has been the most amazing agent ever, she's massively supported us through every aspect and found our dream home, She has made the process as easy as possible and been extremely responsive to my million questions... There's nothing this lovely lady can't do... she has been our rock throughout everything and I honestly cannot thank/recommend her enough.
5/5
GoogleThankyou to Elisha and chelsea for all your help with my property search you both made it so much easier and stress free , both very professional at all times and nothing was too much trouble i would highly recommend you both to my friends and family in their seach for a property Thankyou
Many thanks for the fantastic recommendation and 5* review Joanne. Kind regards, Lucy, Customer Relations.
5/5
GoogleStarted renting a property few days ago with paul dubberley. We had a great expericance thanks to chelsea ullman! She was brilliant from minute one She communicated with us on every step Explained how everything was going to go Also got us moved in on our desired date Couldn't ask for anything better!
Thank you for your terrific 5* review and thank you for your kind words Alyssa. Best wishes, Lucy, Customer Relations.
5/5
GoogleI viewed a Paul Dubberley property yesterday, with Leon. He was a consummate professional, knowledgable, friendly and reassuring. We couldn’t take the property but, if he is anything to go by, I would gladly rent from this company. He is a credit to them. Also, shout out to Paige who dealt with my calls when booking and while waiting for the viewing; she too was polite and thorough. Excellent service all round, thank you.
5/5
GoogleI literally cannot thank Jaime enough for all of the hard work she has put in to securing a property for me. She's put up with endless calls from me asking stupid questions! She's efficient, responds to emails immediately and puts me at ease. She's everything you need when you're going through a stressful house move and I cannot recommend her enough! Linzey&Ben xPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleChelsea gave excellent customer service and was always on hand with a prompt response for any queries raised. She also showed a thorough understanding of the property market. Thank you!
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleOver and above my expectations yet again! I have had a brilliant business relationship with the lettings team since 2004 and never a cross word. Always helpful and great at their jobs. In the last few days Amanda, Abbey and today Sue, have been a fount of knowledge and advise. Would recommend to Landlords like myself, and prospective tenants alike.
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI used Manisha at Paul Dubberley to arrange my new mortgage, she has been great throughout the whole process. Communication was great as she kept me informed and would respond quickly to any questions i had. She went above and beyond, 10/10 would keep coming back to her for any future mortgages. Thank you
thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleThanks Penny Hipkins keep up the good work. Keep working hard.
Many thanks for your excellent 5* review . Best wishes, Lucy, Customer Relations.
5/5
GoogleI recently rented a property through this branch and from the moment I viewed the property to upon getting the keys it was a smooth and great process. Big thanks to Penny and Betsy you guys are gems - Jada x
5/5
GoogleChelsea and Elisha delivered outstanding service, they kept us up to date with the entire process. I highly recommend them to anyone to anyone seeking a trust worthy letting agent. Thank you again for everything Alice & Simon
Many thanks Alice for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleElisha and Chelsea have been an amazing help with the Rentals. Always helpful, easy to communicate and willing to go the extra mile! Thank you so much, for all your help, highly recommend! Genuinely interested in doing the best for you, and providing great service!
Sunny Kumari many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have been impressed with the professional and prompt service provided by Elisha Williams, in particular. She guided me through the process of renting my house out, making the experience much less stressful for me. I had excellent and timely communications with her which enabled a smooth transition from beginning to end.
Hello Martin, Wonderful to read your kind review and thank you for your 5*!
5/5
GoogleChelsea and Elisha delivered outstanding service. They kept us updated throughout the entire process and were incredibly responsive. I highly recommend them to anyone seeking a trustworthy letting agent. Thank you so much! - Priya & Neesha
Thank you Priya for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have recently moved into west bromwich and i was lucky to have met the amazing team at Paul Dubberley. The team was extremely accomodative and were ready to answer all my questions. I recommend their amazing team to anyone moving into the area. They have a very professional attitude and they will most certainly make everything very easy for you. Leon and Vicky are both down to earth and amazing people. I could not recommend them more. 🙂
Hello, thank you so much for taking the time to review our Paul Dubberley, West Bromwich office. We love hearing how we've helped our lovely customers and of course if you need our help again, get in touch!
5/5
GoogleI used Manisha at Paul Dubberley to arrange my new mortgage, she has been great throughout the whole process. Communication was great. Very helpful throughout the process. Would keep coming back to her for any future mortgages. Thank you for all the help.
Thank you Gurleen Kaur for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI went at Paul Dubberley Manisha helped us to arrange my new mortgage, she has been so helpful and explained everything very nicely to us . She communicated with us very great. Very helpful throughout the process.
Thank you for leaving us your superb 5* review Kiran. Best wishes, Lucy, Customer Relations.
5/5
GoogleAlways a pleasure dealing with the staff at this branch. A special thank you for Jack, who after leaving after selling me my house, has come back just in time for when I wanted to sell it. All very smooth and good customer relations.
Thank you for taking the time to leave us your 5* review Jagtar Singh! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotOVERPRICED
Its not what it use to be. Pd has no more standards. Massively overpricing its properties. Pd Auction style bids with fees in excess of £5000 on properties already overpriced. Once upon a time Paul Dubereley were decent, it's a real shame!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
