Paul Dubberley Estate Agents West Bromwich reviews in Sandwell

★★★★★ 5/5

Google

Elisha, Chelsea and Laura made the letting process really simple and stress free. Thank you

Richard · 24 September 2024

★★★★★ 5/5

Google

I have worked with a Manisha Beghal and I couldn't be happier with the experience that I have had. From the onset, she was incredibly responsive and professional, always keeping me up to date on my matter. She took the time to explain every step of the process and made sure that I fully understood my options and any technical jargons that I’ve been unfamiliar with. I am aware that she has worked tirelessly to find me the best possible deals and was always available to answer any questions that I had. I would highly recommend to instruct Manisha, as she has exceeded my expectations and has gone above and beyond to help me whenever I needed any assistance and updated me regularly, via my chosen method of communication.

Jaz · 25 October 2023

★★★★★ 5/5

Google

Abbi came out today to value our flat for rental. Amazing customer experience from start to finish. very knowledgdable of the local area and market prices. she was able to answer all of our questions. whilst we are at the very start of our journey we will be appointing Abbi to manage the property once at that point. she is a real credit to your team. well done Abbi . we are looking forward to appointing you when we finally sell our house !!!!! if i could give you more stars i would because you really left us with the WOW factor !!!! good follow up email too and good customer engagement skills

Penny · 25 October 2023

★★★★★ 5/5

Google

I'm writing this review to describe my experience after renting a house through Paul Dubberley. This house is perfect for me and my family. Perfect location, I find it very easy to get in contact with the landlord in case I need help. I am very grateful for the integrity and professionalism of Penny Hipkins of Paul Dubberley, I recommend her 100%. The most important thing was the customer support of Penny Hipkins, her strategy was professional and she's a force to reckon with. Me and my family are saying a big thank you to Paul Dubberley and Penny Hipkins for your services.

Chuzy · 25 October 2023

★★★★★ 5/5

Google

George showed me and my Nan to a flat she was interested in and he was fantastic, well informed, polite and had a chat with us after the viewing, a great all round experience.

Jack · 8 September 2025

★★★★★ 5/5

Google

Huge thank you to Elisha at West Brom Paul Dubberley. Great communication, really efficient and was extremely thorough in explaining the processes and procedures. Thanks again.

Pariss · 28 January 2024

★★★★★ 5/5

Google

Exceptional Customer Service Provided by Holly Fairclough. Best of the Best & Highly Recommended Honestly ✅

Abdulmajed · 26 July 2024

★★★★★ 1/5

Google

I must say, I've had really poor service from Paul Dubberley at West Bromwich. I phoned the branch over 10 times without a pick up and emailed the branch manager & the branch and got no response. I rang again after 10 days of no response and was told that the property that my client wanted has been sold to someone else, without informing my client that a competitive offer was in place. There was no common courtesy to call, email or keep myself or my client in the loop. I hope they get their act together to treat their clients fairly.NegativeResponsiveness

Raj · 25 October 2021

★★★★★ 4/5

Google

We recently brought our first home via Paul Dubberley, Jack was a very professional and helpful agent throughout the process and went above and beyond to help us with the move. The review would have been 5 stars had it not been for a small hiccup during the purchase in relation to a "right to buy" restriction that probably should have been established by the agent in advance of the property going onto the open market. Nevertheless we got there in the end and are very happy in our new home.PositiveProfessionalism

Steven · 25 October 2021

★★★★★ 5/5

Google

My experience of using Paul Dubberley Estate Agents has been excellent from start to finish, from the moment I first viewed the property to picking up my keys. Betsy Flood has been absolutely amazing throughout the whole process. She met me at the viewing promptly and contacted me before leaving to keep me in the loop. Betsy then sorted the property out for me and has been so helpful with it all. I would recommend Betsy and the rest of the team to anyone looking to rent a nice property. If you are after friendly and understanding people then these are your guys.PositiveProfessionalism

Paul · 25 October 2021

★★★★★ 5/5

Google

Jaime has been an absolute delight through the entire renting process. We were very impressed with the fact that she was so efficient and on the ball. What was brilliant about her service was that it was evident that the tenants were at the heart of her operations. She will put you first and is diligent with delivering the outcomes you want. I can only say that I’m super disappointed that now I won’t be dealing with Jaime through our tenancy as we have to deal with an external agency that our landlord has contracted for all maintenance issues etc. Despite not having any liability to support and help us with our issues now, Jaime has continued to support and advise us when dealing with the external agency. She is truly an asset to her team and goes above and beyond despite not having any return as such.PositiveResponsiveness, Quality, Professionalism

Mitz · 25 October 2021

★★★★★ 1/5

Google

Keep the sold or unavailable houses on the housing websites, waste time calling them, just to hear that it's sold and not avaliable, so if other agent can remove the houses when sold, then why you guys don't do it? Just want people to call in so can try selling the house they don't want. Waste of time.

Soni · 10 October 2024

★★★★★ 5/5

Google

Massive thank you to Elisha and Chelsea, who have been absolutely amazing helping us :) couldn’t recommend them enough!

Zoe · 27 April 2024

★★★★★ 5/5

Google

Buying our first home, Manisha has been a massive massive help. Knowledgeable, honest and always available for questions at any time. Would definitely recommend!

Cameron · 29 November 2023

★★★★★ 5/5

Google

Couldn’t have asked for a better experience letting my property out with Paul Dubberley. Betsy was amazing from the very moment I met her, had a great chat at the valuation. Penny is a lovely girl that helped me find and move my tenants in. Would definitely recommend! Would do all over again in a heart beat.

Joanne · 25 October 2023

★★★★★ 5/5

Google

Olivia provided me a great service and made me feel understood by answering my questions about what I wanted in a property. Very professional service, I would recommend.

Sam · 8 September 2025

★★★★★ 5/5

Google

Helped my girlfriend's family get a home within a week after old place received unexpected move out letter, tod very helpful in the process, thank you so much.

StreamerTV · 8 September 2025

★★★★★ 5/5

Google

We had a great experience with Paul Dubberley West Bromwich when going through the process of renting our first property together. Everything was made clear to us, they answered any questions we had and helped us with any issues we came across. The staff are all very friendly, helpful and professional, especially Morgan and Jaime, who were looking after our application. We are now very happy and settled in our home ready for christmas :)PositiveResponsiveness, Professionalism

Emma · 25 October 2021

★★★★★ 5/5

Google

Elisha was very helpful and informative with regards to a rental property we was interested in.

Michael · 28 March 2024

★★★★★ 5/5

Google

Manisha provided exceptional advice and guidance.She made me feel at ease during my appointment and answered all questions clearly. Fantastic service.Thanks Manisha xxx

A · 25 October 2023

★★★★★ 5/5

Google

Hi their services are very helpful and I recommend all of you to visit the branch in West Brom they are very cooperative and provide everything easily and their process is more easy so I would be thank full to all the staff of Paul dubberly specially miss chelsea

Garry · 2 December 2024

★★★★★ 5/5

Google

Manisha has been handling my mortgage. She's amazing and very knowledgeable. I feel like my affairs are all handed 10/10

Lanre · 29 December 2023

★★★★★ 5/5

Google

What a great professional and helpful team at Paul Dubberley Estate in West Bromwich. I had a great experience from the first phone call to moving in. Leon Eversley is a LEGEND he cares about every little detail listens to your concerns and makes the move actually enjoyable- in this branch they can't do enough for you If you looking to rent, buy or sell pick Paul Dubberley Estate in West Bromwich- THEY ARE THE BESTPositiveResponsiveness, Quality, Professionalism, Value

Israel · 25 October 2020

★★★★★ 5/5

Google

Abbey and Chelsea have absolutely restored my faith in Property Managers. My previous property managers were diabolical, I shared this experience with Abbey and Chelsea and must say, they went above and beyond to make this experience so much better! Their continued support, through every hurdle, even after moving in has been phenomenal and adds a personal touch that is very much appreciated! 🤗 🏡 🌟🌟🌟🌟🌟

Savannah · 29 December 2023