Trusted Agent profile · Sandwell
★★★★★
379 reviews across 2 platforms
508 Hagley Road West, Quinton, B68 0BZ, Sandwell, B68 0BZ
Dixons Estate Agents's office in Sandwell, at 508 Hagley Road West, is rated 4.0 out of 5 across 379 reviews on two platforms, including 197 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Dixons Estate Agents Quinton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sandwell.
Every review we hold for the Sandwell office, from every platform, shown as written. First names only.
5/5
TrustpilotDixons - Bearwood
Dixons - BearwoodThe service provided by Dixons estate agents in Bearwood was second-to-none. Really happy to have found Aaron! From the start we could tell he was very knowledgeable and as first time buyers he has been very helpful in each stage of the process. Would highly recommend his services to anyone!
5/5
GoogleHighly recommend! Excellent service from both Ryan and Anna, they found us a lovely property in Harborne and made sure everything ran smoothly from start to finish. Both very knowledgeable when viewing houses and answered all the questions we needed. We are very happy with the house and communication from their office.
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
TrustpilotExcellent Service
Excellent Service, quick to feedback on the sale, always kept us up to date. I would highly recommend Lisa and her team. Anthony
5/5
TrustpilotDixons, Yardley are AMAZING
Selling houses is stressful. Except for Dixon's Yardley who are quite frankly mad for it. Faye will list your home and get a buyer and Zoe will hand-hold, trouble-shoot, metaphorically bang heads together and keep everything on trackThese guys are as cool as cucumbers and won't let you downEstate agents get a bad rep. These folk are bucking that trendI cannot recommend them highly enough. You will not regret selling with Dixon's, Yardley
5/5
GoogleI would like to say big thanks to Ms Hadley, who helped me through the process. It is much appreciated for all your help.
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleMy experience with dixions was top quality, I was assisted by a lovely lady called Teliah on my viewing. She catered for all my needs and dreams to find my dream home. I highly recommend.
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI contacted Tom Jones regarding an issue with a flat Dixons manage on my behalf. Tom put the steps in place necessary to deal with the issue while we were on the phone and it was resolved within 24 hours. Very pleased with how quickly and efficiently the problem was sorted.PositiveResponsiveness
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotSuccessful journey
Dan, Vicky & Rich were very helpful along our journey to our successful move.Anything we didn't understand they explained it to us.Thankyou so much
1/5
TrustpilotAvoid renting from them!
Rented flat - Longley Walk, Chelmsley Wood.My partner rented a flat from Dixons for 12 months, on check-in the property had various marks and smudges and was far from pristine condition. I myself have worked in property lettings for 11 years and I deal with all aspects from check in, check out and releasing deposits on a daily basis, so I know exactly what is and is not acceptable. The flat had tiny electric wall heaters that were not wired in and did nothing to heat the flat, these heaters were not mentioned on the EPC as it had Blown air heating when it was carried out and would mostly likely fail a new EPC, you could see your breath in the flat it was that cold. Various repairs and the poor heating was reported to Dixons many times and even mentioned during an inspection but nobody ever got back to him even when he called up to chase. Before check out myself, my partner and his parents cleaned the flat, it was left in a cleaner condition than when he moved in. He then received an email from Dixons to say the landlord would like £190 towards cleaning. The deposit was on the insured scheme where the landlord holds the deposit and pays a membership to insure it with MyDeposits, this means MyDeposits always sit in favor of the landlord as they are the paying member not the tenant. With this in mind we disputed the deposit and sent photographic evidence of the cleaning and condition plus the emails shared, the deposit should have been released in full but they still took £145 of it and awarded the landlord. My advice is avoid renting from Dixons and always avoid signing up for a deposit on an insured scheme, the tenant will never be in a fair position.
5/5
TrustpilotSarah and the team were fantastic in…
Sarah and the team were fantastic in the Bearwood branch !!!!Second property that you guys have sold for us Great Job !!!!
5/5
GoogleRecently purchased from Lori at Dixons, whole process was professional and efficient from start to finish, excellent communication and customer service given throughout which made the process zero-fuss. Will definitely be using in the future thanks again guys!
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotThank u to Sarah and the team at Dixons…
Thank u to Sarah and the team at Dixons in erdington sarah was very helpful always keeping upto date with the sale on my flat many thanks Sarah and Allison
5/5
GoogleGreat service received form Teliah her help was endless walked me through my house rental, couldn’t ask for more. Thanks to entire Dixons team
Many thanks for your fantastic 5* review Dino. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had a pleasure speaking to Teliah, she was super helpful when she was assisting me with my property search, would definitely recommend her to a friend
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future Teone. Kind regards, Lucy, Customer Relations.
5/5
GoogleIt was very good experience with them.The staffs were very supportive expecially koren dawe she supports me a lot.she is answering all my enquiries without any delay and updating everything on time .Thank you so much .
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
TrustpilotYardley branch outstanding
Used the Yardley branch to sell our property. We started discussing possibility of selling about 6 months ago but still had reservations as we hadn't decided when we wanted it to go on the market. Faye from Yardley branch was amazing, she kept in touch with us regularly and when we were ready to sell, she made the whole process so easy for us. Naomi from the same branch arranged viewings and she was so friendly and professional. We ended up with a serious buyer within 3 days of the house going on the market. Faye and Naomi are definitely an asset to the Yardley branch.
5/5
GoogleThe attitude of Sarah and her team is excellent. Great service from start to finish!
Thank you Robert for this great 5 star review. I will make sure i share this review with Sarah and the team at Quinton. Kind Regards, Sarah H
5/5
GoogleI had a very good experience with Dixons when l was looking for a house to rent.l was assisted by Absar Sarwar,he was very friendly and helpful and the process was made easy and fast.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleI spoke with Teliah on the phone and she was very professional and helpful in how she assisted me. She made the overall experience a 10/10. Thank you, Teliah.
Many thanks for your fantastic 5* review Teanna. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery professional from the first visit to our property through to the handover of keys. Sarah and Aaron were fully committed to helping with any query we had, Lydia runs a very pro active branch and I thoroughly recommend Dixons Quinton to assist in the sale of your property.
1/5
TrustpilotDisgusting service
I have tried to contact Dixons on several occasions left messages no one has ever called me back. I did an experiment and called each of the 20 branches and all of them went to answer machine.Absolutely disgusting service. It's ok for them at the moment because the market is booming but watch this space when they need your custom. I am an investor buying and selling houses all the time, I would NEVER use them to market my properties
5/5
GoogleWe received excellent service as tenants moving into a Dixons-managed property. Staff were very pleasant to deal with, highly accommodating and incredibly professional.
Thank you for sharing your positive experience with us, Ben! We are delighted to hear that our team provided excellent service and made your move-in process smooth. We appreciate your kind words and look forward to continuing to assist you in the future.
5/5
GoogleFrom first meeting Sarah, we knew through her enthusiasm and friendly professionalism, Dixons would do the very best for us and this wonderful team certainly did! Highly recommend this particular estate agents, who really do intelligently match the right buyers with the right sellers and offer a fantastic service throughout. Thank you so much guys, Jo Barnes.
It is wonderful to read your 5* review! I will make sure your kind comments are passed to our local team. Best wishes, Scott.
5/5
GoogleI got property from Dixons, and Teliah helped to get the process done smoothly. Thanks 😊 …
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Dixons Estate Agents Quinton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sandwell.
