Dixons Estate Agents Quinton reviews in Sandwell

★★★★★ 5/5

Trustpilot

Dixons Yardley

Dixons Yardley I sold my late mom’s property through this Dixons Branch and have to say that the sales team - Faye, Zoe & Naomi have been absolutely amazing throughout the whole of my experience, very friendly, caring, approachable as well as completely professional - it has been a real pleasure & I would totally 100% recommend!! You are top notch assets to the Branch - thank you so much.

Dawn · 25 May 2023

★★★★★ 1/5

Trustpilot

I will now tell you my experience…

I will now tell you my experience regarding this agency. Husband and I moved in a property in 2020, I was pregnant back then with my first kid. 2 weeks after we moved, the boiler broke. We immediately contacted the agency and let them know, pleas note, a boiler broken is an urgent matter as we had no hot water or heating. They sent a dude that said that thing was older than his kid and he's shocked regarding the state it is in. Well the landlord then asked another guy to come and check it out, dude took 2 more weeks to come and fix it. I spent 3 weeks in total, pregnant and ready to pop, without heating and hot water. Had to boil water on the stove and wash myself like that. We said, whatever, after getting it finally fixed, we minded our own business and didn't bother them with anything else....even started fixing stuff ourselves because we knew we won't get a reply.Well a month ago, we reported rodents and a leak....a LEAK in one of the bedroom, which again please note it's an urgent matter. Reported both and we are still waiting for a reply. We all left the house to visit parents outside the country and surprise surprise when we came back the whole house was covered in rat/mouse poop and pee. During this time, I kept sending them emails regarding these issue....nothing....they only send back automated messages that "oh we tried to contact landlord" or "we are sorry landlord didn't answer, we'll keep you updated". Right.... When I called the guys on the phone was mocking me that "oh, you guys never seen a rat or had one in the house?". Really? You're telling me, that I should just accept the fact that there is a rodent going crazy in my house and made me throw good food because you couldn't get bothered to bring someone to kill it.... I won't even being the leak in the discussion, when something is labeled as "urgent" and you take over a month to fix that issue...that's not an urgent matter then. Please avoid this agency, they don't care about you as a tenant and won't help you out with the issues you have. They are very fast to send renewal contracts with 3-4 months before your tenancy contract expires and email you every day until you make up your mind and even call you, but won't do anything if you contact them with a problem.

Jyugo · 16 May 2022

★★★★★ 5/5

Google

Great service from Dixons, they always keep you informed at all times, happy to answer any questions or queries for you. We bought our house with them and would highly recommend them to anyone, no faults at all. Thanks to Dale and Hannah especially

Hannah · 26 October 2018

★★★★★ 5/5

Google

I have been using the letting service from this branch for sometime and have always received good, friendly, prompt and professional service.

Maggie · 27 April 2024

★★★★★ 5/5

Google

I came in and was assisted by Teliah. She was supportive and is going to assist me in finding a new property. Appreciate you Teliah.

C · 27 February 2024

★★★★★ 1/5

Trustpilot

I have found that Dixsons are not…

I have found that Dixsons are not honest when I tried to book a viewing for a property they added on Zoopla on the 10th of February 2022 I asked for a viewing at the same time the property was put on the market they said they will be in touch they will open the viewing next week but to my surprise they phoned me back on the 11th of February the next day and told me that property has been sold but they are still advertising the property for sale I think they are cheating there sellers by selling the property's to the people they know while receiving back handers and not allowing people to view in oder to keep the offers low for there private cliants I would no longer buy or sell a property with Dixsons nor would i use there services as a letting agent they are a very corrupt estate agency.

Mohammed · 13 February 2022

★★★★★ 5/5

Google

Recently rented a property with Dixon’s and Michael did not stop in helping us with the issues that’s we faced due to previous tenants at our property. We are now happily settled in our new home and Michael helped make this possible.

Harry · 25 October 2022

★★★★★ 5/5

Trustpilot

The team at Dixons selly oak have been BRILLIANT!!

The team at Dixons selly oak have been amazing from the first meeting with Amelia, the viewings with Becky and Amy and the final negotiations done by Claire.They are a lovely team and managed to sell my house when I have previously been on with 2 other agents, very proactive and kept me informed at all times; BRILLIANT!! would highly recommend.

Amanda · 15 November 2023

★★★★★ 5/5

Trustpilot

Excellent service throughout by Ilan

Excellent service throughout by Ilan, Georgia and all the team. Even though the process was hit by the pandemic Ilan and Georgia were patient, helpful and supportive and we’re very grateful. An excellent team who we recommend highly.

Timothy · 21 July 2020

★★★★★ 1/5

Trustpilot

Unfair trading, utter waste of time

I had a viewing booked at 5PM for a property to rent they advertised on Rightmove as fully furnished at £ 725 pcm. At 4:53PM I was already on my way to view the flat, when I got a call from them saying that the price changed because I've asked for the property to be furnished and the new price was £ 800 pcm. Although I told them the property was already advertised as furnished, they even refused to meet me halfway at £ 750 pcm. Unfair trading, utter waste of time, I don't recommend.

Mario · 26 October 2021

★★★★★ 5/5

Trustpilot

Lettings Team

Thank you for all your help these past few months. Your hard work helped us find a tenant.The contract was explained to me and the whole team Chloe ,Laylah and Micheal answered my question promptly. I asked them to communicate by text or phone, so they did instead of emails,which for me are bit difficult.Thanks to ALL .

Tample · 21 December 2023

★★★★★ 5/5

Google

I had a great experience with Teliah. She was proactive and communicated well. She made the process easy.

Aregbede · 27 May 2024

★★★★★ 5/5

Google

Had a great interaction with the team. Highly professional and accommodating last hour requests.

Usman · 26 July 2024

★★★★★ 5/5

Google

Caitlin and Tom have been super helpful and made the moving process so much easier

Olivia · 26 June 2024

★★★★★ 5/5

Trustpilot

The 3 bedroom on Hengham road is simply…

The 3 bedroom on Hengham road is simply awesome and l love the property. Aside from the fact that it is situated in a beautiful environment, it's closeness to my child's school as well as my place of work makes it the right apartment for my family. Thank you Dixons, I'm pleased with your service.ODUNOLA.

Odunola · 19 January 2024

★★★★★ 5/5

Google

As a landlord with a substantial property portfolio, Emma Turnbull gives the most superb service to my tenants and myself alike. Emma can always be relied upon to go the extra mile to deal with issues and queries as they arise. Her assistance is invaluable and I wouldn’t use anyone else.

Rupert · 25 October 2020

★★★★★ 1/5

Trustpilot

The worst experience of my life.A one…

The worst experience of my life.A one star as i cant give 0.Dixons and the conveyancing company made the process so traumatic that i am still recovering from stress. To make matters worst i had 2 prospective buyers turn up and told me that Ricky at the Acocks Green branch told them how much debt we were in and so she had to meet us when she saw we had withdrawn the sale as she had a horrific experience with Dixons themselves.

Deloris · 17 June 2021

★★★★★ 5/5

Trustpilot

Dealt with Nadia at Dixon’s in…Erdington

Dealt with Nadia at Dixon’s in Erdington she has been absolutely fantastic from start to finish such a lovely person and very professional at her job would highly recommend her to other people !!!

Margaret · 19 December 2020

★★★★★ 5/5

Google

My experience with Dixons was fabulous, I spoke to a lovely lady called Teliah and she was amazing helping me property search.

Ashanti · 28 January 2024

★★★★★ 5/5

Google

The letting agent Teliah that dealt with our application was very friendly and helpful with the process from start to finish, I would highly recommend Dixons!

Jason · 25 October 2023

★★★★★ 1/5

Trustpilot

This estate agent is a bunch of wankxxs

Dixon’s estate agent SolihullThis estate agent is a bunch of wankxxsThey misguide you with everything just to fill there own pockets!They go on like they help you to your face behind your back they stab you and take under the table handouts and give their own favourites the best shout on the property even though the owners of the property are losing out as they settle for a lower offer that is in there best interest rather than the vendors intrest. So all you landlords do not even bother selling your property with these rip offs! Yours sincerely Big General

General · 25 February 2021

★★★★★ 5/5

Google

Smooth, quick and very professional. Teliah Hunt's professionalism is commendable. Welldone guys. I'll definitely refer people to check Dixons anytime anyway.

Comfort · 29 December 2023

★★★★★ 5/5

Trustpilot

Hi many thanks to an Walker he has been…

Hi many thanks to an Walker he has been very helpful throughout our property purchase highly recommended.

Rakhi · 8 July 2025

★★★★★ 5/5

Google

I gave them my house to sell & not only did they get me over the asking price but the speed in which Sarah & Lori sold it I’ve never seen before & I’ve been selling property over 15yrs. Will definitely be using them again in the future.

D · 25 October 2020