1/5
TrustpilotERDINGTON Branch
Absolutely pathetic service. Rang and left several messages without any response . They haven’t got the basic levels of customer service to even pick up the phone. If that’s their ethos then stay away from them .
Trusted Agent profile · Sandwell
Dixons Estate Agents Quinton reviews in Sandwell
★★★★★
379 reviews across 2 platforms
508 Hagley Road West, Quinton, B68 0BZ, Sandwell, B68 0BZ
Dixons Estate Agents's office in Sandwell, at 508 Hagley Road West, is rated 4.0 out of 5 across 379 reviews on two platforms, including 197 Google reviews rated 4.7.
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Reviews
Every review we hold for the Sandwell office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleHave used Dixons for years, Anna always finds me the best tenants, gets my house back on the market straight away, keeps me updated and gets them moved in quickly.
Agent replied · 24 October 2024
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
TrustpilotExcellent service and a lovely team
Efficiency with a smile and attention to detail throughout the lettings process, excellent service and a lovely team
1/5
TrustpilotDon't answer the phone
Don't answer the phone, dont get back to you when i was obviously interested in a property,ignores messages left for a return call, then sells without even contacting me to see if I wanted to put an offer in, feel sorry for the sellers might have got a better offer, I wouldn't use them to sell my house
2/5
GoogleSo far not great service
Agent replied · 24 October 2024
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
5/5
GoogleFriendly and proactive team of professionals at Dixons Quinton. My house sold in under 3 weeks for above asking price in the B32 area. Lydia and Sarah dealt with sale confidently and efficiently. 100% recommended.
Agent replied · 24 October 2024
Congratulations on the sale of your property! The Dixons team in Quinton aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service. Many Thanks.
5/5
GoogleCannot reccommend Emma at Dixons highly enough. Really proffesional thorough and dedicated to acheiving what the client requires. Buy Sell or let she's the best you can get.
Agent replied · 10 January 2025
Thank you for your wonderful 5* review! I will of course make sure your kind words are passed on to our local team. Best wishes, Scott
1/5
TrustpilotRipped me off
Ripped me off! They took my deposit and then refused to give me it back when we didn't get the property - said I provided misleading information when that was absolute rubbish! Bunch of thieves - don't go near them
5/5
GoogleGreat experience from initial viewing through to moving in. A very professional, transparent and engaging team.
Agent replied · 24 October 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleFrom a first-time buyers perspective, I feel Pam provided an excellent service. She continuously offered support and guidance through the entire process with professionalism and enthusiasm.PositiveResponsiveness, Professionalism
Agent replied · 24 October 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
1/5
TrustpilotPoor service.once sale is completed…
Poor service.once sale is completed staff become very unhelpful and rude.they also dishonest in their approach.ask me to pay deposit several months before the sale .many to get my deposit only after complaining.overall I had a very bad experience .they knew we were first time buyer at the time.
5/5
TrustpilotExcellent service in difficult times
Ian Walker of Dixons has been excellent throughout quite a complex flat sale. Despite all the complications of COVID and the fact that at one point we had to withdraw the property from sale due to uncertainty about the owner's health, a good and realistic price was obtained. Ian steered us through the process and was very helpful
1/5
TrustpilotAwful experience
Instructed Dixons last year to sell my dad's house. Really hard to get hold of anyone, continually had to chase for updates, felt completely let down by them and their lack of customer service. Avoid!
5/5
GoogleOutstanding service from Lydia and her Team at Dixons Quinton. I was very impressed with the level of attention and amount of communication that I received throughout the whole process.
Agent replied · 10 January 2025
Hi Gary, Really great to read another 5 star review for the Quinton branch of Dixons Estate Agents. Thank you so much and congratulations on the sale of your property. Your comments will be passed on to Lydia and the entire team. Many thanks.
5/5
GoogleOutstanding service from Lydia and her Team at Dixons Quinton. I was very impressed with the level of attention and amount of communication that I received throughout the whole process.
Agent replied · 23 December 2024
Hi Gary, Really great to read another 5 star review for the Quinton branch of Dixons Estate Agents. Thank you so much and congratulations on the sale of your property. Your comments will be passed on to Lydia and the entire team. Many thanks.
5/5
GoogleOutstanding service from Lydia and her Team at Dixons Quinton. I was very impressed with the level of attention and amount of communication that I received throughout the whole process.
Agent replied · 24 October 2024
Hi Gary, Really great to read another 5 star review for the Quinton branch of Dixons Estate Agents. Thank you so much and congratulations on the sale of your property. Your comments will be passed on to Lydia and the entire team. Many thanks.
5/5
GoogleBrilliant service delivery by Vikash. Thank you so much for everything.
Agent replied · 24 October 2024
Thank you for taking the time to leave us your 5* review. I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleDixon's have given us an excellent level of service looking after and selling our two properties. Despite a number of significant complications, they have always remained positive, supportive, professional and always looking after our best interests. Most of all they are always a friendly bunch! Thank you, I would highly recommend to anybody looking for the services of an estate agent.
1/5
TrustpilotNever recommend this company to anyone…
Never recommend this company to anyone .They took deposit before send me any documents charged me 160£ and later said to me your application is refused and deposits is nonrefundable..now going to take legal action against them ..don't go to this company if have less then 1 star I give them .
5/5
Trustpilotfriendly and Professional staff .
I just viewed a property at Arran Road(B34 6DD),DIXON staff are professional and friendly.The house is in excellent location within a walking distance to my children school,very clean and quiet environment .(Stephen)
1/5
TrustpilotRented a 1 bedroom in Edgbaston through…
Rented a 1 bedroom in Edgbaston through them and when moving they made up all sorts of charges just to take half my deposit including holes in the wall despite the fact that the flat came furnished with blinds and I never hung anything so didn’t make any holes.
1/5
TrustpilotThey work for the landlord!
The sided with the landlord all the way through. Only heard from them when they attempted to collect more fees from me- with or without valid reason; when I asked them to prompt the landlord to do his part of the maintenance, the stepped back and became evasive. Disgraceful!
5/5
GoogleGreat service from the first valuation to handing over the keys once Our house was sold ! Staff very caring & attentive
Agent replied · 24 October 2024
It is wonderful to read David that you received a 5* service from start to finish from our caring and attentive team at Dixons in Quinton. Best wishes, Emma.
5/5
TrustpilotDarren & his team have a refreshing…
Darren & his team have a refreshing honest approach within this current market . In my experience I need honesty, professionalism & a friendly approach. They never fail to perform, what more can one ask from a trusted agent. Many thanks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Dixons Estate Agents Quinton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sandwell.
