5/5
Teliah Hunt has been a wonderful agent to work with and made the whole process easy and smooth in all regards. Especially during a difficult time to rent, this has been so much appreciated. Thank you. Grace and Nathan Manning
Trusted Agent profile Β· Sandwell
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379 reviews across 2 platforms
508 Hagley Road West, Quinton, B68 0BZ, Sandwell, B68 0BZ
Dixons Estate Agents's office in Sandwell, at 508 Hagley Road West, is rated 4.0 out of 5 across 379 reviews on two platforms, including 197 Google reviews rated 4.7.
Every review we hold for the Sandwell office, from every platform, shown as written. First names only.
5/5
Teliah Hunt has been a wonderful agent to work with and made the whole process easy and smooth in all regards. Especially during a difficult time to rent, this has been so much appreciated. Thank you. Grace and Nathan Manning
5/5
Very high-quality service! Enjoy it : ) And thank you, Jaya!
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
1/5
I am totally disappointed with dixonsβ¦
I am totally disappointed with dixons service i spose to move in property on 1st of april and they start the contract on 17 of april when i moved in the property there was leaking water from walls and they fix that in a week time and i have to call them everyday to please solve this problem there is no water in the property After that when i check the boiler there is no hot water I report that last monday 29th of april still waiting nothing happen I have 3 kids my kids got flu cough and my youngest one is 10 months old he is not feeling well I call them everyday and tell them please i have kids and their reply is waiting for the answer of landlord I am totally disappointed with this service I will never take any property from dixons and will never recommend to any one Totally disappointed with dixons and landlord behavior Before i moved to the property i asked the agent is there any other problems in the property and she said everything is working fine No customer service no response immediately waste of time
5/5
Caitlin Barry was brilliant!
Caitlin Barry was brilliant!Caitlin helped the smooth transition of filling out the paperwork to signing for the property on the dotted line. She was very polite, professional and honest.
5/5
Professional , friendly and informative
Thank you for the awesome review! We strive to provide a professional, friendly, and informative experience for all of our customers. Your feedback means the world to us! Kind regards, Lucy, Customer Feedback and Support Team
1/5
0 stars as they are appalling. The property next to my mother and father is a let property and managed by Dixons. Both my parents are old and vulnerable and the fence panel and back gate at their property were blown down over a week ago leaving my parents property open to anyone wanting to burgal them. When I contacted Dixons I was assured that both the gate and fence would be repaired soon but my parents are still waiting for this to be done.
Hi Paul, I am sorry to read about the fence panel and any concern that may have been experience, however; as i am sure you can appreciate, our local team does have to contact and gain agreement for any works to be carried out with the owner of the property first which can take time. As you and your parents are not a client of our local office I do believe your review to be misplaced. Should you wish to discuss further, please contact us via review@countrywide.co.uk. Kind regards, Scott (Customer Relations)
1/5
I left a review several months ago about the rented property next to my Mothers house. The fence panels and rear gate had blown off in the storm's and dixon's were not repairing them. After my poor review the gate was repaired but not the fence panels. My Mother now has a situation where the house next next is infested with hundreds of flies and Dixon's have not done anything about it and the flies are coming into her house. If this is not resolved I will be taking this case to the environmental health officer by the end of the week.NegativeProfessionalism
Hi Paul, Our local offices are now starting to re-open after the lock down. Please do feel free to contact our local teams who may now be able to assist further. Stay safe, Scott @ Customer Relations
1/5
This office does not know how to answer it's phones! Tried getting through so many times eventually gave up and spoke to the Selly Oak office who dealt with my query. I registered my interest in a rental flat and was told they were waiting on the current tenants to move out to give me a virtual viewing and that the flat wasn't available until the 15th July and was told they would contact me. I waited and was eventually told today 3rd July that the flat unavailable until 15th July had been let and no one from Dixons even bothered to get in touch with me about a virtual viewing either! Thanks for nothing and for letting me down Dixons! Absolutely disgusting and disgraceful from Dixons! Avoid Dixons and certainly avoid Quinton branch!!!NegativeResponsiveness, Quality, Professionalism
Hi Chris, I am sorry that this has been your experience. I would like to assure you that our local offices are working hard with restrictions on team sizes due to social distancing to ensure all enquires are answered and addressed as soon as they are able. I am sorry that the property you were interested in was let prior to you being able to view. Kind regards, Scott @ Customer Relations
5/5
Emma and the girls are great. We've used them since they were on Harborne before the move to Quinton. Always been very happy with the help and advice we've had as landlord. Sometimes even popped in branch just for a chat on our way past. Now we're overseas we've continued to keep in contact and Emma eased the process keeping in touch via WhatsApp etc while we were getting set up in our new home. Thanks for going above and beyond ππ
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
Everything went good and smooth
Everything went good and smooth. We were met by your representative and she was well informed and kind.
5/5
Lydia and Aaron were very helpful right from the start of the process. They kept us informed of developments all the way through and were always ready to think of creative solutions and understood the local market very well. Lydia was able to recommend local trades people to help us resolve some property maintenance issues that we encountered along the way. Great service that we would strongly recommend. Thank you.
5/5
Pam was so helpful when I was buying my first house, she went above and beyond and made the whole process much easier for a first time buyer. Would definitely recommend.
Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations
5/5
Took one telephone conversation with a very professional polite young lady at this Branch to sort out the removal of a Sold sign which was on the driveway.. she did exactly what she said she would in super quick time and the sign is now gone. It is a pity the other Branch that we originally contacted 3 weeks ago couldn't work as efficently. Thank you so much for helping to resolve our problem and being so professional.PositiveResponsiveness, Professionalism
Thank you for your wonderful 5* review and kind comments! Kind regards, Scott @ Customer Relations
1/5
AVOID - CAN NEVER GET HOLD OF THEM
1. they over value the properties. not informing ppl that the current interest rates are sky high so better to be realistic ! selling properties in yardley at 500k - solihull prices in my opinion2, you can never get through. once they have your property on sale people cant get through to book a viewing, they then cant get through to put in an offer, voice messages left, and no body responds . unprofessional - STAY CLEAR
4/5
We received an excellent service from Corey Carrington-Smith
"Thank you for choosing our business! We are happy to hear that Corey provided you with excellent service. We strive to provide top-notch service at all times. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
Excellent service from Paul Orme and the team at Dixons Yardley!!
We have dealt with Paul Orme and his team at Dixons Yardley previously and they were faultless so when we decided to sell our rental property we knew we had to contact Paul. We received a valuation with 24 hours and had an agreed sale within 72 hours - now that is service!! Amazing as always and highly recommended! One very happy customer!
5/5
Highly recommend Dixons estate agents!!
Highly recommend Dixons estate agents to anyone! Especially first time renters/buyers!Me and my partner was looking at renting our first home together, we was so uneducated and didnβt know what to expect but Dixons was a godsend!I had my eye on a house in my childhood neighbourhood so I applied, not thinking that weβd actually get the house but we did! We had 2 lovely ladyβs helping us called Megan and holly and they both was amazing!! Megan showed us around the house and answered all questions for us, and holly was brilliant especially over the phone! I dread to think how many times I kept calling but holly always answered politely and answered all my questions. Definitely felt so comfortable with Dixons! Highly recommend!
4/5
Overall a good experience selling my property with Dixons. In terms of the people, Sarah and Lori in particular were great, extremely friendly and easy to get on with. They were always available if I needed to speak to them. The only downside was that the sale drifted along with not much happening at one point and looked like may not go through in time- but to be fair due to the girls hard work we got there eventually! Thanks for all your help legends!
Thank you Josh for taking to time to leave us your kind review of our team at Dixons, Quinton. Kind regards, Scott
5/5
When looking for any dream home, I had Teliah Hunt to advise me and help me with what was best for me. She was absolutely amazing at her work and was so friendly and kind. Thank you so much so happy you were there to help ππΎ β¦
Many thanks for your outstanding 5* review Renee. Best wishes, Lucy, Customer Relations.
1/5
Harassed my sister with multipleβ¦
Harassed my sister with multiple relentless calls after we went with another local estate agent for the sale of my motherβs house after her death. Despite telling them we were in a contract with another estate agent they did not stop and my sister blocked them.
5/5
Haven used Dixons for many years as my lettings and management agents I have no issue recommending them with 5 stars for service, professionalism and value. My go to lady would be Sarah - who is always prepared to go above and beyond to offer assistance, and guarantees to get the job done without fail. I know she will return my calls promptly and solve issues on the beat. Shes a rock star!!PositiveResponsiveness, Quality, Professionalism, Value
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
5/5
Amelia Pace should wear a Wonderwomanβ¦
Amelia Pace should wear a Wonderwoman cape! Her drive and determination to smash through any obstacles that could hold up our house sale were outstanding. Through her effective and regular communication with the buyer and pushing the solicitors on both sides, she succeeded in getting completion of our sale even earlier than we'd hoped. Her straight-talking and tenacity are a breath of fresh air!
5/5
I used Dixons estate agents inβ¦the sale of my property
I used Dixons estate agents in erdington to sell my property just like to say Sarah was great with helping me with everything plus her assistant Charlotte both were very friendly and helpful throughout the process. Thanks again for your expertise Glenn munn happy customer π
5/5
We had a brilliant service from Dixons Quinton! Emma, Anna and Colette were especially helpful and are always willing to go that extra mile! Would definitely recommend.
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.