Trusted Agent profile · Sandwell
★★★★★
379 reviews across 2 platforms
508 Hagley Road West, Quinton, B68 0BZ, Sandwell, B68 0BZ
Dixons Estate Agents's office in Sandwell, at 508 Hagley Road West, is rated 4.0 out of 5 across 379 reviews on two platforms, including 197 Google reviews rated 4.7.
Every review we hold for the Sandwell office, from every platform, shown as written. First names only.
1/5
GoogleReally disappointed in service. Bidded on a property and received no call back at all. Only discovered I lost out when seeing the property gone off Rightmove.
Hello Jonathan, Thank you for sharing your feedback with us. I'm sorry to hear about your … More
5/5
GoogleGreat service, Alison was excellent in dealing with the buying of our property, she was always chasing up to push it through for us. Dale was also great in the initial viewings. We will definitely use Dixons service again ! Hope you all enjoyed the Baklava :-)
Thank you Vicky for your wonderful 5* review of Alison, Dale and the whole team at Dixons, Quinton. It is brilliant to read that you would use Dixons' services again and I hope you are now settling in nicely in your new home. Kind regards, Scott
5/5
GoogleSarah and her team were exceptional, from the first enquiry to completion date, nothing was too much trouble, endless positivity and their can-do attitude meant the process was stress free, efficient and done first time with no complications - THANK YOU
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
1/5
GoogleAfter leaving me homeless for about three weeks with minimal communication and then waiting for a refund (that I still haven’t gotten) for an over week. I got a lovely email from Teliah, telling me that I shouldn’t expect them to jump at my feet as they only have two personnel on site.
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe have been looking for a house for a few weeks now and had a number of viewings. Throughout, Aaron has been very friendly and enthusiastic to deal with and his professional approach has been much appreciated; being both attentive to our requirements and flexibly meeting our availability. Unfortunately, and through no lack of effort by Aaron, to date the 'right house' has eluded us. However, his continued commitment will, we're sure soon bear fruit and we would love to buy a house with him. We would thoroughly recommend him to both sellers and buyers alike.
5/5
GoogleWe bought (myself and my wife) beautiful house trough the Quinton Dixons. I was very impressed how they work hard. There were two gentlemen who worked with my case: sales negotiator Aaron Tonks and mortgage adviser Tom Hewitt. I can't say enough thank you for those guys. Always professional, polite and very patient. Aaron introduced us with the house and was dealing with sale. He was very friendly and professional guy. All queries sorted in easy way. Tom worked with my mortgage case with Countrywide Mortgage Services. He worked extremely hard, under the pressure as at some point our and vendor solicitors have had raised issues between them. Tom was always helpful, friendly and polite. He has found mortgage lender, solicitors, set up house and life insurances, properly explained us how works out house purchase process. Really can't say enough thank you for his hard work. Wish all the best him. Once I spoke on the phone to lady called Lydia when our and vendor solicitors have had an raised serious issue between them. Be honest, don't know what to say about this young lady. Wish her a bit to improve costumer service experience and work for both sides with respect. Not only for the seller but for buyer also. Generally I am very satisfied with Dixons and really recommend them as they offers all services under one Roof as they work together with Countrywide.
5/5
GooglePraveen Cheema and Dixon has given us the best services and we want to say a big and honest thank you for everythink they have done for us.always very profesional and dedicated to deliver great services.a big thank you again to Praveen Cheema and her team!
Hi Marius, Thank you for taking the time to leave this excellent review. I am happy to see that Praveen and her team have provided you with our outstanding 5* service. Many thanks again for leaving this wonderful feedback. Kind regards, Regan.
5/5
GoogleMichael was great. Prompt replies to questions and emails. His honesty and straightforwardness regarding the property and process was refreshing. Would not hesitate to recommend him.
Thank you so must for your wonderful 5* review of our local team. I will ensure your kind comments are known to the local team. Best wishes, Scott @ Customer Relations
5/5
GoogleGreat service, thanks Sam Barnett for your swift and prompt intervention on my property maintenance issue..
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat experience. Friendly, helpful. Would recommend.
Thank you for the positive feedback! Our team strives to provide exceptional service to all of our customers. We're thrilled to hear that you had a great experience and would recommend us to others. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleSuperb service from dixons. Me and my partner can highly recommend them as Pam and the team went above and beyond in helping us purchase our first home. Very friendly and professional they answered all of our queries quickly and gave us regular updates. 5*****
Thank you Luke for your excellent 5 star review of the service you received from Dixons in Quinton. It is fantastic to read that Pam and the team went above and beyond, were friendly and professional and kept you regularly updated. Best wishes in your new home. Kind regards, Emma.
5/5
TrustpilotOutstanding Service
I recently worked with Januse and Daniel from Dixons in finding a new home,and I couldn’t be happier with the service I received. They helped me find the perfect home, and their professionalism and dedication made the process smooth and stress-free. Highly recommend!
5/5
TrustpilotHalesowen Branch Excellence
Have been discussing our now property with Matt and Libby since February. They worked really hard to liase between myself and the seller and always kept both parties up to date.The knowledge Matt has is excellent and reassuring which made for an easier ride. They answered phones and emails in a timely manner and always made sure we where doing the right thing- definitely had our best interests at heart.Couldn't thank them enough for the honesty, hard work and overall kindness.The buying a home package was a lovely gesture too.
5/5
GoogleI want to express my sincere appreciation for Lori and her outstanding service she provided during the recent visit to my home. Her professionalism, attention to detail and friendly demeanor made the entire process a pleasure. Thank you for her expertise and guidance, I feel confident entrusting my property sale to such a competent and lovely agent.
Eleonora Terzieva, , thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleI can't rate these guys enough. Michael and his team have done a great job in re-letting my house out. Thanks too all at the Quinton Branch!
Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott
5/5
GoogleTeliah was amazing. Every process of the Renting was smooth. Thanks
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotBrilliant!
I can't thank team at Dixons Selly Oak enough, I was selling my property after 39 years, so it was a huge change for me, the team guided me through the process with advice and kindness.
5/5
TrustpilotExcellent Estate Agent
The best house viewing I have been to so far.Really struggling to find a property at the moment and Sophie Hodgson has been absolutely brilliant. She is very informative and knows her job role very well. My viewing was very pleasant and friendly.She comes across very happy and very welcoming.
5/5
TrustpilotHave nothing but praise for the…
Have nothing but praise for the Kingsheath branch of Dixons & the girls there. Amelia & Emily have been absolutely amazing. Returned everyone of my calls,gave their immediate attention to all of my queries concerning the house sale & chased up replies from solicitors. Couldn't thank these girls enough (not forgetting Shanneen too). 1st class customer service from all 3 ladies. Thank u guys. I'd certainly recommend u to anyone buying or selling. Keep up the good work.
5/5
TrustpilotI was shown a property by Holly from…
I was shown a property by Holly from the Bromsgrove branch. Her professionalism and knowledge was excellent. I was very impressed with Holly, is a credit to Dixons.
5/5
TrustpilotHouse purchase through Dixons…
House purchase through Dixons WILLENHALL Lovely supporting staff guidance and help when needed always at the end of the phone highly recommend the Willenhall branch for all your property needs
5/5
GoogleI had the pleasure of being served by Teliah Hunt when searching for a home. Throughout my search she was very clear and thorough in highlighting house specifications. Additionally, she was very accommodating for my individual needs - a testament to her expertise as a lettings negotiator. Anyone who liases with her will be sure to have an amazing experience.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleI ended a tenancy, all the deposit release information was send, the agent Chloe send to the deposit scheme the release information incomplete and wrong! And until now 2 weeks later I haven’t been refund my deposit, and after plenty emails without any response, the dixons agent just blame the landlord of not sending their information complete witch is not true! And said that all the process needs to be done again
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe rental process was smooth and the staff were helpful throughout. I would recommend this agency for anyone looking for a hassle-free experience.
Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
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