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Romans reviews

4.6

★★★★★ Excellent

104 reviews across 1 platform

76 Yorktown Road, Sandhurst GU47 9BT

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Romans's Sandhurst office at 76 Yorktown Road is rated 4.6 out of 5 across 104 reviews on 1 platform, including 104 Google reviews rated 4.6. Checked 9 October 2026.

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4.6 / 5

104

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sandhurst office, from every platform, shown as written. First names only.

5/5

Google

Josh Harkins (Sandhurst) kindly gave me a lift to a viewing which was very helpful as I’m disabled. Lewis showed me and my son the flat for a second time, which was also helpful. They were polite, efficient and friendly, especially with my lack of tech and property knowledge. Definitely 5 stars.

John · 6 December 2024

Agent replied · 24 December 2024

Dear John Harris Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Romans were great throughout what turned out to be a very lengthy conveyancing process! Thank you all you were the best!

Manju · 20 November 2025

Agent replied · 20 March 2026

Dear Manju Sharma We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Recently purchased a property through Romans.The entire team in Sandhurst were very helpful in keeping us aware of the progress. Should be awarded 6 stars!

Neeru · 4 November 2023

Agent replied · 25 November 2023

Dear Neeru Gosal Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Would definitely recommend Romans to sell your home. The whole team have been wonderful. Joe, Emily and Lewis x

Tracey · 20 November 2025

Agent replied · 20 March 2026

Dear Tracey Donati, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

1/5

Google

Purchasing a house advertised by Roman's Sandhurst. As many estate agents now offer viewing days, I was disappointed to hear that the house my partner and I was interested in purchasing the viewing day was fully booked. With this and in short, we approached the sellers ourselves, arrange a private viewing and became the successful new homeowners. Our move manager, Catherine McNicholas, contacted us once. Her first and only email was of great use, it broke down the steps we needed from beginning to completion and what we could expect. Within the email Catherine said: "The first couple of weeks can feel a little quiet from us" - I didn't hear from her at all after this email. We managed to organise all elements without continuously updating her. Lewis Woodman-Allan, was supposed to be overseeing our case and was of no use. He forgot to tell the sellers that our mortgage survey was being carried out on the property which resulted in this being moved back by 2 weeks. He said he would chase our mortgage lender for the survey to be pushed forward due to his fault - he failed to do this and even though I called on two occasions to check on his progress, he failed to answer the phone and coincidentally called back once the survey had taken place. In addition, he failed to understand or communicate the collection of the keys on completion (we collected them from the sellers ourselves). Thankfully my partner and I had direct communication with the sellers from the beginning due to our desire to purchase the home (we did not know the owners prior to this). Therefore, at each point where Romans failed, we spoke directly to the sellers. I would not recommend Romans Sandhurst and will definitely not sell with them when the time comes.

ItsChanny · 11 January 2023

Agent replied

Dear Itschanny, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

Very good service by all the team at the Sandhurst office Especially Thomas Bowman who had to put up with me keep popping in and asking question after question about forms to fill in as this was my time selling. He was very helpful as well in helping me uploading forms as I am a bit of a dinosaur when it comes to the internet. He was always willing to help ,listen and act on my concerns. First class service from all the team . Thank you very much

Stephen · 4 October 2019

5/5

Google

Very efficient and pleasant service. Sometimes things don't go to plan as you would like them to and certain delays occur, so its always nice to speak with people on the other end who are understanding throughout the whole house process. A big thank you to Reece Watmore for being so helpful and friendly. Your friendly advise and approach made my decision in choosing my home alot easier. I will definitely be going through Romans again. Thank you again.

Nutan · 25 January 2020

5/5

Google

dont often do google reviews but this guy needs one. Big thank you to Tom Bowman. Tom helped us sale our house in 3 weeks then even found us exactly what we were looking for in the location we wanted. This whole process took about 8 weeks wich if youve moved house before your know is good going. Tom was always at the end of the phone and worked continually to help us achieve exchange and completion dates. Will be using him and romans next time round

Shaun · 29 July 2019

5/5

Google

Can’t rate Tom and his team high enough. They did all they said they would do and did it very well. We would have no reservations in recommending Romans Sandhurst to anyone who wishes to sell their property.PositiveResponsiveness, Quality, Professionalism, Value

Gerard · 22 June 2021

Agent replied · 21 June 2024

Dear Gerard Mcdonald, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Sandhurst. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Luke and his team went above and beyond to help me with a series of issues that arose from selling my property. They sold me my first house in Sandhurst and sold my second house too. Very pleased with the service from a long time loyal customer. x

Julie · 8 July 2018

Agent replied

Julie thank you for your feedback and thank you for your continued loyalty in using Luke and the Romans of Sandhurs team to sell your home. Luke and his team pride themselves on offering a first class service to all buyers and sellers they deal with hence why local people like yourself keep coming back to use Romans of Sandhurst due to the great service we offer. We look forward to helping you again in the future. Best wishes Louis d'Espagnac, Residential Sales Director.

5/5

Google

The team at Romans Sandhurst have been amazing for my flat sale. They kept in touch with me throughout and Catherine my move manager has been crucial in going between me and the solicitors to help push it along. Also to help with any questions along the way and explain what everything means. Catherine, Josh, Lewis , thank you for all your work.

Jenny · 23 December 2023

Agent replied · 30 December 2023

Dear Jenny Norvill Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I sold my flat in Sandhurst through Romans at the end of March 2016. and moved to North Wales. Buying the Welsh property proved a long and rocky road, and I tilted at two previous properties before succeeding in buying this one. The first was lost when I withdrew from the market due to illness, and the second due to a boundary problem with which I struggled for 6 months before giving up. I also lost one of my own buyers, who withdrew without explanation. Throughout, Romans under their manager James Linder were patient, sympathetic and helpful, not to mention extremely efficient in marketing and selling the property. After each hiccup, they had the property back on the market in no time, and sold for a good price. They even helped me with all the tedious paperwork associated with buying and selling, as I have a hand problem which makes writing by hand a bit of a problem.Top marks from me!

Michael · 25 June 2016

5/5

Google

Very impressed with Tom and his team. All of the agents came to our property to familiarise themselves with the house, which really helped when showing viewers around. They were knowledgable of the current market and answered all of our questions promptly. Tom sold our house within 6 weeks of it going on the market and negotiated us a good price for our property in the current market. Would highly recommend Romans.

Jeanette · 29 July 2019

5/5

Google

We just bought a property through Romans Sandhurst and received excellent service from Joe and Lewis!

Ash · 25 July 2025

Agent replied · 20 March 2026

Hi, Ash Stott! Thanks for the great review! All the best, Customer Relations Team

5/5

Google

Romans Sandurst branch have been so helpful over the 20 plus years we have been involved with them. First in buying then letting our house as we moved to Ireland and just recently selling. It has been a pleasure over this time to know our interests were always looked after in a fair and professional manner.

Trevor · 22 August 2023

Agent replied · 30 September 2023

Dear Trevor Wood Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Having recently marketed my property through Romans of Sandhurst and purchased a property through them, I have had my faith restored in their service and professionalism. The new Manager, Luke, has led the team to its strength. Building strong customer relations and ensuring that they meet a high service level. I was kept up to date during the whole move procedure and in close contact with Luke throughout. This made for a smooth transition and a far less stressful experience than it could have been. I was very pleased with the end result and service given by Romans.

Kelly · 29 July 2019

Agent replied

Kelly thank you for your kind words regarding your recent purchase and dealings with Luke and the Romans Sandhurst office who pride themselves on offering a first class service to all buyers and sellers they deal with. Luke and the sales team look forward to help you again in the future. Louis d'Espagnac, Residential Sales Director.

5/5

Google

I have known Tom Bowman from Romans for 5 years now and have seen his skill set increase dramatically over the years. I had the pleasure of buying a couple of properties from Tom. They were perfect projects for my portfolio. I would highly recommend that if anybody is considering selling or buying in the area - you have to go and meet Tom. Super professional, very slick delivery of what he says, and very capable of complex negotiations. Find me some more property please Tom!

Ricky · 29 July 2019

Agent replied

Ricky thank you for your feedback regarding Tom Bowman who I know values you highly as a very good experienced buyer who always delivers on price and timescales which the sellers you have bought from have appreciated. Tom and the Romans Sandhurst team will do all they can to find you further properties to expand your growing portfolio. Best wishes Louis d'Espagnac, Residential Sales Director.

5/5

Google

Great insight and advice provided by Josh Harkins. Really helped us to decide on how best to proceed.

Phil · 20 April 2025

Agent replied · 20 March 2026

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Fabulous service from Romans Sandhurst, made the whole process as stress free as it could be. Highly recommend their services

Sue · 25 March 2025

Agent replied · 20 March 2026

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

We were initially hesitant about instructing a traditional agency to sell our property as the draw of lower-cost 'internet-only' services seemed to make sense. We then met with Luke from the Sandhurst branch, whose expert knowledge of the industry, local area and advice in general was second to none, it was a clear choice. Everyone from Romans that we came into contact with during the 7 days the house was on the market were professional and courteous, reinforcing our decision to put the property on the market with Romans. Needless to say, 11 viewings in 7 days was very impressive, and more than we'd have been able to manage if conducting the viewings ourselves. The whole process from initial meeting to exchange was as smooth as it could have been, with Laura from the sales progression team keeping us up to date every step of the way. A great job done by all at Romans.

Ross · 25 June 2017

Agent replied

Thank you for your kind words and feedback regarding your recent dealings with Luke and the Romans of Sandhurst office. I'm delighted to hear choosing the "Traditional" sale of your home via an Estate Agent proved to be the right decision. Even though you paid more for using Romans of Sandhurst services I'm very confident we have justified why using our services paid for you in the long-term. Best wishes Louis d'Espagnac, Residential Sales Director.

5/5

Google

Luke and his team cannot be faulted at Romans in Sandhurst. They have the customer's best interest at heart and will do everything they can to please all clients. They are very personable and flexible to work around you. Customer service is next to none and I'd highly recommend Romans to anyone looking to buy or sell a property!

Kitty · 29 July 2019

5/5

Google

We had an aborted sale last year (no fault of Romans or ourselves). Very stressful time but James, Luke, Jonathan and Charlotte were brilliant. They have all guided us through to a completion after two viewings. Cannot praise them all enough and would definitely recommend this very professional team. Well done and keep up the good work.

Graham · 29 July 2019

5/5

Google

Just want to say that Chris, Jonathan and Tom have been amazing with regards the sale of our property and gave us really sound advice that enabled us to get a relaistic asking price offer and secure our move. Thanks to you all for your professionalism, effective communication and nothing is too much trouble for them. I was very reluctant to deal with estate agents but have been very pleasantly surprised. Highly recommend

Laura · 29 July 2019

Agent replied

Thank you for your kind words and feedback relating to your dealings with the sales team at Romans in Sandhurst.. I've passed your feedback onto Chris, Jonathan and Tom who all take pride in offering a first class service to all buyers and sellers they deal with in Sandhurst. Best wishes Louis d'Espagnac, Residential Sales Director.

5/5

Google

Polite and friendly service. All questions answered promptly.

Maggie · 20 May 2025

Agent replied · 20 March 2026

Dear Maggie Briggs We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

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Questions about Romans

How many reviews does Romans have?

Romans's Sandhurst office has 104 reviews across 1 platform: 104 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Romans's rating?

Romans is rated 4.6 out of 5 across all 104 reviews, and 4.6 out of 5 on Google from 104 reviews, checked 9 October 2026.

Where is Romans's Sandhurst office?

Romans, 76 Yorktown Road, Sandhurst GU47 9BT.

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