Trusted Agent profile · Saltdean

King and Chasemore Saltdean reviews

★★★★★ Excellent

163 reviews across 2 platforms

28 Longridge Avenue, Saltdean, BN2 8LJ

King and Chasemore's office in Saltdean, at 28 Longridge Avenue, is rated 4.5 out of 5 across 163 reviews on two platforms, including 145 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards King and Chasemore won in 2026.

Google logo

4.8 / 5

145

Reviews on Google

This office

Trustpilot logo

18

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for King and Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Saltdean office, from every platform, shown as written. First names only.

5/5

Google

We bought a house through King and Cahsemore with Kelly as our letting agent. She really went out of her way from showing us the property and all through the winding road to getting the keys. She chased whom needed to be chased and explained to us all we needed to know. Despite the difficulties of buying a house it was as smooth an experience as possible with Kelly's help.

Liad · 3 October 2024

Agent replied · 24 October 2024

Many thanks Liad for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.

5/5

Google

From the start Kelly was personable and professional. Given I had to delay my move in by 10 days due to work Kelly was very flexible and I even got a welcome box on moving in. Thanks Kelly!

Darius · 23 November 2023

Agent replied · 20 June 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Suzie and Team managed the sale of my late Mum's house. Despite a minor bump in the road with the first buyer not being quite as ready as they had led to believe, they managed the situation well and provided advice as to the best next course of action. The second offer and sale went smoothly, so a great outcome in the end. We also used the associated conveyancing team suggested by Suzie and that worked well too! Thanks all.

Ufur · 22 March 2024

Agent replied · 20 June 2024

Ufur thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Not honest

This agency happily rents furnished student accommodation and misrepresents properties on it's website. Specifically, advertising a property with a furnished double room to my son and charging accordingly. On discovering the room in fact had a single bed their response to him was it could in theory fit a double bed if he wanted to buy one. Perhaps he could put it in, somehow store the landlord's bed for the duration of the tenancy, take the double bed with him when he left etc. This is both deliberate misrepresentation and exploitation of students. Steer clear and don't trust anything they say.

John · 29 June 2025

5/5

Google

If you’re moving home, you need a Susie Virgo in your corner. I’ve sold two houses and bought one through King & Chasemore, and every time Susie has gone above and beyond. She keeps you updated without you having to ask, spots the details that matter, and makes what could be a stressful process feel easy. Susie isn’t just an estate agent, she’s the person you want guiding you through one of life’s biggest moves.

Malcolmjf · 10 August 2025

5/5

Google

Wes has been helpful since we moved in Great housing agent I will recommend 👍 …

Jerry · 7 December 2024

Agent replied · 11 December 2024

Thanks Jerry for your great recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Becca was absolutely amazing at finding me a tenant for my flat, would 100% use her and the team in Saltdean again

Felicity · 23 August 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave us this great 5* review Felicity. Kind regards, Lucy, Customer Relations.

5/5

Google

Susie and Jacob have been brilliant start to finish, helping with our purchase of a house in Saltdean. They facilitated good communication between us and the seller of the house and were prompt and professional in their correspondence with us. We can’t thank them enough - we now have our dream home!

Sarah · 25 April 2025

Agent replied · 13 June 2025

Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

5/5

Google

Kelly was super professional, friendly and helpful throughout the process. Definitely recommend this estate agents :)

Hayley · 17 October 2024

Agent replied · 24 October 2024

Thank you Hayley for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Really great experience with King and Chasemore, Saltdean - particularly Sam and Susie. They were so helpful and friendly, going the extra mile to ensure that our purchase and sale went through okay. I’d highly recommend them and would go back to them in the future for any property needs I may have.PositiveResponsiveness, Quality, Professionalism, Value

Nova · 21 June 2021

Agent replied · 20 June 2024

Thank you for your wonderful recommendation and 5* review! I will make sure your kind words are passed to our local team. Kind regards, Scott @ Customer Relations

5/5

Google

Susie Virgo at Saltdean King and Chasemore branch, is the best estate agent i have ever dealt with. I have bought and sold many properties over the years. It is always stressful …

J · 16 October 2025

Agent replied · 26 December 2025

We're thrilled to hear that you had such a positive experience with Susie and her team at Saltdean King and Chasemore branch! Going the extra mile for our clients is what we strive for and we're so glad it made a difference in your sale. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

From start to finish Iv been so…

From start to finish Iv been so impressed with king & Chasemore. Especially Conor from the saltdean branch.

Kerri · 25 September 2025

5/5

Google

So where do I start from? Kelly, Natasha and Bekki; their manner of communication, promptness and dedicatedness to service is excellent. Also, their keen attention to details and professionalism is mind blowing. Not only did myself and my wife receive everything we wanted in our new home, we also enjoyed the privilege of their kindness and thoughtfulness - a wonderful box of house-warming gifts to begin a new phase is just the perfect treat for such a young couple like us! King and Chasemore has got to have the best guys on their team! God bless all 3 of them for us. Love: Jonathan and Mercy.

Jonathan · 24 October 2023

Agent replied · 20 June 2024

Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I have worked with a large number of estate agents over the years and I can happily say that Wesam and the team were easily the best. Effortless transition into my new property with a very professional team. Would recommend to anyone looking to find a place in the area.PositiveResponsiveness, Quality, Professionalism, Value

Sebastian · 21 June 2021

Agent replied · 20 June 2024

Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations

5/5

Google

Just bought a property in Saltdean through King & Chasemore. Jacob and Susie are really nice and helpful. Not sure if I can complete the purchase without their help. Really recommend their service.

Kate · 19 September 2025

Agent replied · 22 September 2025

Thank you for your kind review! We are thrilled to hear that you had a positive experience with our team at King & Chasemore. Our goal is always to provide excellent and helpful service to our clients. We are here to support you through the entire purchasing process. Thank you for choosing us and for recommending our services! Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Positive experience with King & Chasemore, all the team were great and efficient.

Emma · 16 March 2026

Agent replied · 16 April 2026

Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.

1/5

Trustpilot

Utter Disappointment

I stopped using King & Chasemore about 10 years ago, my property came up for rent again recently. I gave clear reasons why I stopped using them and they assured me they'd improved greatly, definitely NOT the case, nothing has changed in that time. My experience was impressive while they were chasing me to sign up and completely lacklustre afterwards, I’m completely annoyed with myself for trying them again, I was right in the first place. Complete lack of communication, one market report on the first week, nothing since. I had to chase them for feedback after viewings, said booked viewings that didn’t happen, 3 weeks without so much as a phone call.

Jay · 30 March 2025

5/5

Google

We bought our new house from K&C. Throughout the whole process we dealt with one agent - Sam - which made the whole process much easier. Sam was very professional and helpful which lessened some of the stress areas of buying a property. I would definitely recommend using K&C as an agent in the local area.

Chris · 21 June 2020

Agent replied · 20 June 2024

Thank you for taking the time to leave us your wonderful comments. I am glad that you found the team to be both professional and helpful! I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Amy

5/5

Google

Jacob and Susie helped us no end, was a very challenging move for them to deal with but they dealt with it with great knowledge. Was so grateful to them I'm getting them a Turkey for Xmas Well done guys Thanks a million Gary And Donna Peacehaven

Gary · 4 April 2025

Agent replied · 25 May 2025

Thank you for your glowing 5* review Gary. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

5/5

Google

King & chasemore saltdean, have been amazing! All the staff were really helpful and prompt. In particular susie really did go all out to be helpful , nothing was ever a problem! A very experienced agent. Also Kayleigh was great too. I would definitely use this agency again and highly recommend them. Thank you.PositiveResponsiveness, Professionalism

Angie · 24 August 2020

Agent replied · 20 June 2024

Thank you for your 5* review! Your brilliant comments will be passed on to our local team. Stay safe and kind regards, Scott @ Customer Relations

5/5

Google

King and Chasemore, Saltdean I first got in contact in June 2025 after seeing a property I really liked. From …

M · 16 December 2025

Agent replied · 26 December 2025

We're thrilled to hear that you had such a positive experience with our team at King and Chasemore. We aim to make the buying process as smooth and stress-free as possible, and it's great to hear that our efforts were recognised. Thank you for the recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Becca was incrdible, I couldnt have asked for someone more helpful.

Arran · 24 September 2024

Agent replied · 24 October 2024

Thanks for leaving us a great 5* review Arran. Best wishes, Lucy, Customer Relations.

5/5

Google

Samuel Pattison was amazing the whole way through. kept as updated all the time and nothing was too much trouble. He is professional and always told us what to expect next. Would really recommend using him and his team!PositiveResponsiveness, Quality, Professionalism, Value

Ruby · 21 June 2022

Agent replied · 20 June 2024

Many thanks for taking the time to leave us your outstanding 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic service from start to finish. I felt completely comfortable with the whole team at King & Chasemore. A special mention to Kaylie and Susie who were outstanding throughout. Thank you for helping make my move as stress free as possible.PositiveResponsiveness, Professionalism

Carla · 21 June 2022

Agent replied · 20 June 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read King and Chasemore's Google reviews

Questions about King and Chasemore Saltdean

How many reviews does King and Chasemore Saltdean have?

King and Chasemore's Saltdean office has 163 reviews across two platforms: 145 on Google, 18 on Trustpilot (across the whole business).

What is King and Chasemore Saltdean's rating?

King and Chasemore Saltdean is rated 4.5 out of 5 across all 163 reviews, and 4.8 out of 5 on Google from 145 reviews.

Has King and Chasemore won any awards?

Yes. In The Trusted Agent 2026 awards: King and Chasemore, Saltdean won Trusted Agent; King and Chasemore, Brighton won Trusted Agent; King and Chasemore, Church Road won Trusted Agent; King and Chasemore, Berwick-Upon-Tweed won Trusted Agent; King and Chasemore, Worthing won Trusted Agent.

Where is King and Chasemore's Saltdean office?

King and Chasemore Saltdean, 28 Longridge Avenue, Saltdean, BN2 8LJ.

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