Trusted Agent profile

King and Chasemore reviews

★★★★★ Excellent

163 reviews across 2 platforms

28 Longridge Avenue, Saltdean BN2 8LJ

King and Chasemore's Saltdean office at 28 Longridge Avenue is rated 4.5 out of 5 across 163 reviews on two platforms, including 145 Google reviews rated 4.8. The 18 Trustpilot count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards King and Chasemore won in 2026. Checked 9 October 2026.

Google logo

4.8 / 5

145

Reviews on Google

This office

Trustpilot logo

18

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for King and Chasemore. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Saltdean office, from every platform, shown as written. First names only.

5/5

Google

We had the pleasure of renting a property through King & Chasemore Sales and Letting Agents Saltdean, and I can say with confidence that they are an exceptional team of professionals. Natasha, in particular, went above and beyond to make the process of renting as smooth and stress-free as possible. Her expertise, attention to detail, and excellent communication skills made all the difference, and we are incredibly grateful for her assistance. I would also like to give a special shoutout to Bekki, who was a pleasure to work with throughout the entire process. Overall, I would highly recommend King & Chasemore Sales and Letting Agents Saltdean to anyone looking to buy, sell, or rent a property in the area.

Scott · 21 June 2023

Agent replied · 20 June 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Kirsty and Clare were excellent to deal with.

Roger · 16 March 2026

Agent replied · 16 April 2026

Thank you for your kind words! We're thrilled to hear that Kirsty and Clare provided excellent service. We're so lucky to have such talented and dedicated team members. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I can’t thank the whole team at King and Chasemore enough we had the whole experience from selling, renting and buying. It was been very stressful at times but they held our hands and went the extra mile for us. Without them I don’t know we would had follow though. So a big thank you to Suzie, Jacob, Kelly, Becky, Kayleigh and so sorry if I have missed anyone. You are all stars.

Fiona · 24 October 2023

Agent replied · 20 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

We cannot thank King & Chasemore enough, in particular Susie Virgo, for everything they have done in getting us into our dream home. The process was at best shambolic due to other third parties and Susie was relentless in her chasing of everybody. I can confidently say without her, it wouldn’t have happened and the chain would have collapsed. She was always available whenever we needed her, prompt & efficient whilst remaining highly professional. This has been incredibly reassuring throughout what is undeniably a stressful process. It’s a minefield out there when choosing an agent to go with and we are so glad we chose King & Chasemore Saltdean, we could not have been in better hands (and have had the misfortune of witnessing first hand how incompetent other agents can be). If you are wondering which agent to choose, you will be in safe hands with this branch. If only all links in the chain had chosen them! Thank you everybody for all your help, special thanks to Susie, we can finally enjoy the next part of our lives in our forever home. Adrian & GisellePositiveResponsiveness, Quality, Professionalism, Value

Giselle · 21 June 2022

Agent replied · 20 June 2024

Thank you for your superb 5* review and kind words. Best wishes, Lucy, Customer Relations.

1/5

Google

Avoid this agency! My letting agent unlawfully broke into my home and changed the locks without my consent, even though I was still in the middle of a fixed-term tenancy and up to date with rent, utilities, and council tax. Just imagine how “secure” your home would be if you rented through them! 😡 Journalists, please feel free to contact me, I’m more than willing to share my ordeal with King and Chasemore.

Gloria · 24 July 2025

Agent replied · 23 August 2024

Hello Gloria, we are very sorry to hear about your experience. Please contact us at review@countrywide.co.uk so we can address your concerns directly. Kind regards, Lucy, Customer Relations.

5/5

Google

Kelly has been absolutely amazing! Helping me every step of the way and being really patient. I don't think I would've been able to do get the place without her. I applied for something else initially but Kelly was so good to let me know something else was available. Just want to say a massive thank you, to Kelly and all the team !!!!! xxxx

Fayth · 24 September 2023

Agent replied · 20 June 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Me & my daughter have been dealing with Kirsty at king & Chasemore in saltdean and she has been nothing but positive, helpful & great to work with! What a brilliant member of the team, she truly goes above & beyond for her clients.

Kerri · 19 March 2026

Agent replied · 16 April 2026

Thank you for your kind words! We are so happy to hear that Kirsty has provided you and your daughter with exceptional service at our Saltdean location. She truly exemplifies our commitment to going above and beyond for our clients. We will be sure to pass along your praise to her. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

Disgusting company with absolutely no care for their tenants or their tenants neighbours. Their propery has an ongoing leak and mould problem and they painted over it and let it out to a family with respiratory issues. My husband has had a cough for months, my BABY is on an inhaler. I an living in squalor. The owners should be ashamed too. Absolutely horrible all Of them . Say they will contact you and they lie and lie and they never do. One person took my number for photos claimingn she was n charge turns out was a lie, never contacted me. Dont being nice, they dont carr and neither do i

Emette · 11 March 2025

Agent replied · 13 June 2025

Hello Emette, I'm truly sorry to hear about your experience and the distress it has caused you and your family. We take such matters very seriously and would like to address your concerns promptly. Please contact us at review@countrywide.co.uk so we can assist you further. Best regards, Lucy, Customer Relations Team

5/5

Google

We can't speak highly enough of how great Kaylie and Sam at King & Chasemore Saltdean were in supporting us throughout our purchase. It definitely wouldn't have been possible to get through in the 6 week time-line without Kaylie's hard work and dedicated follow up. She provided proactive solutions to facilitate our purchase, especially fundemental during the difficult times of lockdown 3. Kaylie communicated clearly with solicitors and surveyors alike, always professional, calming and with a good sense of humour. We would highly recommend Kaylie, she thoroughly deserving of a five star rating!

Bev · 21 June 2021

Agent replied · 20 June 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We first dealt with the Saltdean office 6 or so years ago but unfortunately things did not go as well as hoped at the time. Therefore, when we decided to put our house on the market earlier this year we were hesitant to go with King & Chasemore. However, on the basis of a neighbour's experience, and the fact that we've known Susie (who is always great) since first dealing with the office, we decided to go with them this time. And sure enough, they found us a buyer even before photos of our house went online and not only that, as we'd already viewed a property they were marketing which we wanted, we actually agreed the sale and purchase on the same day! Further, with the Saltdean office team's help, we completed the process in 3 months meaning we're in our new house in time for Christmas! So definitely recommended and our thanks to Susie, Sam and Kayleigh for our early Christmas present!PositiveProfessionalism

Henrik · 21 June 2021

Agent replied · 20 June 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

I used King & Chasemore Saltdean to deal with the sale of my property. I was very impressed with the service they provided. Susie and the team were excellent. I couldn’t fault the professional service they gave. They would always be on hand to deal with any issues or concerns we had and would always get straight back to you which is was very reassuring. I highly recommend this company!

Michelle · 21 June 2022

Agent replied · 20 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

At one of the worst times to sell a house - BREXIT, followed by the Election, then Covid19 - Sam Pattison was with me every step of the way When so many estates agents promise everything and deliver nothing, Sam said he would sell and he never wavered. He was good natured, determined, kept me informed and tried everything to sell the property when, at times, it seemed impossible. But he delivered! Would I recommend him? 100% every time.PositiveResponsiveness, Quality, Professionalism, Value

Alexandra · 24 August 2020

Agent replied · 20 June 2024

Thank you for your 5* review of our local team and taking the time to do so. Your comments and nice words will be forwarded to our local team. Best wishes, Scott @ Customer Relations

5/5

Google

We bought a property in Saltdean finally in May after offering at the beginning of the year. Susie Virgo was so helpful and proactive in her approach even answering her phone on her day off. Even with the uncertainty of the pandemic we felt throughout we were in very good hands particularly being in a long chain it was good to know someone was checking on the progression of all other parties. Thanks again Susie for all your hard work.PositiveResponsiveness, Professionalism

Seymour · 21 June 2020

Agent replied · 20 June 2024

Thank you for taking the time to leave us your brilliant 5* review and comments! I will of course make sure the local team is made aware. Best wishes, Scott @ Customer Relations.

5/5

Google

I found King and Chasemore to offer a friendly and professional service at all times and Samuel Pattinson, the Manager has been a star in assisting me to sell my late aunt's property in Saltdean. Sam went the extra mile to give assistance when it was needed and has excellent local knowledge, which was very helpful to me as I don't live in the area. The sale of the property was handled professionally from the outset and the staff I dealt with at King & Chasemore, including Kaylie, were friendly and helpful. A highly recommended Estate Agent.

Nina · 21 June 2020

Agent replied · 20 June 2024

Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott

5/5

Google

I put my property on the market with Saltdean branch. Staff were very professional and proactive in selling my property. I got an offer early January and all appeared to be going smoothly and plan was to move mid April .... until the Pandemic hit us. A lot of downs( not many ups) a bumpy road with extremely high pressure. BUT I was supported throughout by the lovely Susie Virgo. She was always at the end of the phone and her calm nature and professionalism got me through and we had a laugh along the way. We have now exchanged and moving next week. A huge thank you Susie for all your support. If you are planning to move I would highly their services.

Kathryn · 21 June 2020

Agent replied · 20 June 2024

Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.

5/5

Google

In March 2019 I gave King & Chasemore a real challenge. Following the death of my mother I had to sell her detached bungalow which was in need of substantial renovation and one of the earliest properties built in Saltdean in 1925. The Executive Branch Manager (Susie Virgo) initially attended our first meeting and took the necessary photos and general details. I was very impressed with her marketing of the property. As there was substantial asbestos in the roof I knew it would be a difficult property to sell and would need a cash buyer as mortgage facilities would not be favourable. However she found the right person and I am looking forward to seeing the subsequent redevelopment. Susie Virgo kept me in touch with progress throughout the sale. Before contacting K&C I had spoken to another local agency who gave me a valuation £115k lower than what K&C sold the property for. So ultimately very impressed with K&C's service. Highly recommend. Chris Watson

CHRIS · 21 June 2020

Agent replied · 20 June 2024

Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thank you for the recommendation. Best wishes, Lucy.

5/5

Google

Susie has proven to be a highly professional, supportive and extremely good-natured estate agent during our recent experience of being in a sale and purchase chain. Without her warmth, empathy and tenacity we would not have had the stamina or belief in being able to secure our dream home. As well as being accommodating with a charm and sense of humour, Susie is highly knowledgeable and helpful in an unobtrusive way. She has a sense of vision, offering useful ideas on how to get the best out of a property. Even on her day off she would be exploring ways of keeping a tricky chain together and would ensure that we were regularly updated on any developments. Compared to other agents involved in our sale and purchase she was streets ahead and is a credit not only to King and Chasemore but to her profession as a whole. We could not have done this without you, Susie. You were so supportive and helpful throughout the whole process, you were amazing. Thank you so much.

John · 21 June 2020

Agent replied · 20 June 2024

Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.

5/5

Google

Handled the estate sale of a property in Saltdean which was lengthy and troublesome. Kelly was unfailingly cheerful, helpful and friendly for the whole two years that it took.

John · 26 December 2024

Agent replied · 9 January 2025

Thank you for taking the time to leave us this great 5* review John. Kind regards, Lucy, Customer Relations.

5/5

Google

Roland at King and Chasemore Peacehaven deserves to have a personal review! Having just moved into my first flat I was very nervous when I woke to discover a leak from above. A quick call to Roland gave me all the assurance I needed. He quickly and effectively dealt with matter, a plumber and electrician were sent out very quickly and I was kept update with the process, after all had been fixed Roland even called to check everything was as it should be. He is a real asset to to company, he knows his stuff and can get things sorted very quickly. I feel very confident in my home now thanks to such great support. Would highly recommend for first time and any renters to use this company with property management like this .

Twozzer · 1 November 2024

Agent replied · 8 November 2024

It’s really lovely to read another 5* review and recommendation. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.

5/5

Google

Professional at all times and went above and beyond to smooth the process of buying and selling property. Special thanks to Kelly and Susie for their exceptional support.

Jackie · 5 December 2024

Agent replied · 11 December 2024

Thank you so much for your wonderful 5* review Jackie! We're thrilled to hear that Kelly and Susie provided exceptional support and made the process smooth for you. Best regards, Lucy, Customer Relations Team

5/5

Google

Fantastic Lettings Agent - Highly Recommended! I cannot recommend King and Chasemore, Saltdean enough! From the very first interaction, their team was professional, approachable, and incredibly helpful. They made the entire process of finding and securing a property smooth and stress-free. Every question I had was answered promptly, and they went above and beyond to ensure I was well-informed every step of the way. What stood out most was their personal touch, they genuinely care about matching you with the perfect property and ensuring you feel at home from day one. Their expertise and dedication to providing a top-notch service made all the difference. If you're looking for a reliable, efficient, and friendly lettings agent, look no further. I’m absolutely delighted with the service I received and would not hesitate to use King and Chasemore again. Thank you for making this such a positive experience! Adel M

Adel · 24 September 2024

Agent replied · 24 October 2024

Thank you Adel for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

I recently moved into a two-bedroom flat in Newhaven and was dealing with Kirsty throughout the process. She was professional, efficient, and very helpful from start to finish. Communication was clear and timely, and the entire move-in …

Rabbi · 16 January 2026

Agent replied · 13 January 2026

Thank you for your kind words! We're thrilled to hear that Kirsty made your move-in process stress-free and smooth. Our team takes pride in providing professional and efficient service, and we're so glad you had a great experience. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Susie and the team at King & Chasemore Saltdean provided excellent customer service in a friendly, supportive and professional manner, that made my parent’s move to Saltdean much easier. I would highly recommend them… thanks

Peter · 22 March 2024

Agent replied · 20 June 2024

Thanks Peter Bishop for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

I recently moved to Saltdean and I had a great experience with Conor Hilton from Kings and Chasemore. They were professional, responsive, and made the letting process smooth and stress-free. Communication was clear throughout, and any issues were resolved promptly. Highly recommend their services!

Amina · 15 September 2025

Agent replied · 22 September 2025

Thank you for the kind words, we are so glad to hear that Conor and our team at Kings and Chasemore were able to make your move and letting process stress-free. We pride ourselves on excellent communication and providing top-notch service. Kind regards, Lucy, Customer Feedback and Support Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read King and Chasemore's Google reviews

Questions about King and Chasemore

How many reviews does King and Chasemore have?

King and Chasemore's Saltdean office has 163 reviews across two platforms: 145 on Google, 18 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is King and Chasemore's rating?

King and Chasemore is rated 4.5 out of 5 across all 163 reviews, and 4.8 out of 5 on Google from 145 reviews, checked 9 October 2026.

Has King and Chasemore won any awards?

Yes. In The Trusted Agent 2026 awards: King and Chasemore, Saltdean won Trusted Agent; King and Chasemore, Brighton won Trusted Agent; King and Chasemore, Church Road won Trusted Agent; King and Chasemore, Berwick-Upon-Tweed won Trusted Agent; King and Chasemore, Worthing won Trusted Agent.

Where is King and Chasemore's Saltdean office?

King and Chasemore, 28 Longridge Avenue, Saltdean BN2 8LJ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.