Every review we hold for the Saltaire office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleWe used Martin & Co to manage a property we rented out. They were very efficient and helpful. When the time came to sell the property they did an excellent job advertising, arranging viewings and subsequent sale. We have been very happy with all their service.
Valerie · 18 March 2025
Agent replied · 17 January 2025
Thanks Valerie, I'm so pleased to hear that you have found the experience of being both a landlord & a recent house seller through Martin & Co Saltaire, a positive experience during both journeys. … More
★★★★★ 5/5
GoogleI want to express my gratitude to Jamie for overseeing our purchase. His friendly, honest, and approachable demeanor made the entire process a positive experience. I am delighted with the service, and Jamie's prompt return of phone calls, even after office hours, close to our moving day, was truly appreciated. Special thanks to the entire team at Home who worked diligently behind the scenes!
Omais · 14 June 2024
Agent replied · 14 June 2026
Thank you for your kind words Omais, it was a pleasure working with you and we wish you all the best in your new home
★★★★★ 5/5
GoogleVery impressed with Denise Feather at this company. Highly knowledgeable and professional. Handles all my enquiries extremely well and resolves management problems, the few I have had, promptly and efficiently. Cannot recommend Denise highly enough. A true professional in an industry with a lot of mediocrity.
John · 14 November 2021
Agent replied
Thank you John for your review of Denise's service & professionalism. She truly is an outstanding member of the team & her high standards are matched by her entire team here at Martin & Co, thanks to Denise's great training & support of them, that ensures our Landlords, Tenants, Sellers & Buyers all receive the best possible service & experience. Thanks again John for recognising this, it's greatly appreciated by all here at Martin & Co Saltaire. Gary
★★★★★ 5/5
GoogleMartin & Co in Saltaire have been managing my property in Bradford for around 10 years.
Most recently my interactions have been with Jess Tillotson who is brilliant. …
Philip · 25 September 2025
Agent replied · 24 May 2024
Thank you Philip, it's so pleasing to hear that you have found the experience of letting your property over the years with us, to be worthy of a five star review, with your fantastic comments with regard to your property manager Jess and … More
★★★★★ 5/5
GoogleI've been very happy with the service I've received with Martin and Co. Jon Huby has been very patient with my many questions regarding being a first time Landlord and have made sure everything is covered throughout the process
Ben · 8 October 2022
Agent replied · 27 June 2024
Thanks Ben for leaving Martin & Co a 5 star review of your experience as a first time landlord and thanks for recognising how much Jon's service contributed towards your positive experience. Its greatly appreciated. Gary
★★★★★ 5/5
GoogleMark came highly recommended from a neighbour who had a fast and successful sale, using his services. I was impressed by Mark's knowledge of the property market and his use of social media to both communicate and market our father's bungalow. We have had a quick and easy sale and I have already recommended his services to another friend.
Jenny · 11 October 2025
★★★★★ 5/5
The Trusted AgentQuality service
I have rented a house for last 7 years formally thru whitegates and have had exceptional service especially with Angela who has done her best throughout the 7 years for me . I would like to thank everyone who has helped me throughout my time
David · 16 December 2021
Agent replied · 17 December 2021
Thank you David for taking the time to leave a review about your experience as a tenant with Martin & Co and in particular, the service you have received from Angela, who is a valued member of our team. Our aim is to provide a best in class experience for tenants, landlords, sellers & buyers for all of their property needs & judging by your 5 star review, I'm pleased that you have received this experience. Gary
★★★★★ 5/5
GoogleWhen Vicky came to give a valuation, we were immediately confident that Oulsnam could be relied on, there was no fancy sales talk, just an honest company with our best interests at heart. Our late father's property sale should have been straightforward but it turned into a difficult, challenging and emotional time. Vicky, Debbie, Siobhan, Elisha and the team kept us regularly informed, advised us, solved problems quickly, were friendly, sympathetic and went above and beyond to achieve the outcome we wanted. We would thoroughly recommend Oulsnam to everyone as a team you can trust to do their best for you.
Sue · 21 May 2021
★★★★★ 5/5
GoogleWe had several problems along the way with our buyers solicitors . OULSNAMS kept in touch with the owner of the property that we were buying all the way , constantly advising that we were doing everything possible to get our purchase across the line . They did not complain at all when I was ringing up most days to provide up dates . Debbie and her team were excellent during a most stressful time for aaa concerned .
Initial viewing were great , despite the Covid restrictions .
Thanks Team
Robert · 21 May 2021
★★★★★ 5/5
GoogleJust let a property through Martin and Co with Carol S overseeing everything. The communication has been clear, the referencing was quick and convenient. The process from being offered the property to finalising and paying the deposit has …
Kevin · 22 September 2022
Agent replied
Thanks Kevin, its great to hear that you've had a great experience recently of renting a property through Martin & Co and thank you for recognising the great job that Carol has played in you letting your property. Hope you enjoy your new home. Gary
★★★★★ 5/5
GoogleCannot fault Oulsnams they were brilliant with sale of our property and also helping with property we were buying from a different estate agent. Debbie who was dealing with our property personally was and went above being helpful. I feel like Debbie has become a friend, very helpful with anything we didn’t understand or any other things we needed help with.
If we were to need an estate agent in the future Oulsnams would be the one we go to.
Karen · 21 May 2023
Agent replied · 21 May 2026
Hi Karen, thank you for your lovely 5* review and fantastic comments! We are delighted to hear that the everyone provided you with such good customer service. The team are always very pleased to hear such lovely feedback. With very best wishes from all the team
★★★★★ 5/5
GoogleI rented a flat through Martin & Co Saltaire for quite some time and had Jess Tillotson as my property manager, she was absolutely amazing from start to finish. …
Maria · 22 August 2025
Agent replied · 22 March 2026
Thank you Mary, your kind words on your experience about renting a property through our team here at Martin & Co, in particular your recognition on the great service delivered by Jess, are greatly appreciated.
Gary and team
★★★★★ 1/5
GoogleTerrible company. I booked a viewing with them and no one showed up. I tried to call the number provided and after I went through the automated menus they hung up the phone. This company should be dissolved immediately.
Sarah · 24 May 2025
Agent replied · 24 May 2026
Hi Sarah,
Thanks very much for reaching out- naturally, I am very shocked to hear this and want to get to the bottom of things!
Can you reach out to me directly so I can work out what has happened here please?
Thanks, Liam (Sales & Lettings Director)
01325523756
Liam.m@sillars.co.uk
**UPDATE**
Hi Sarah,
I've just managed to check into the scenario, it looks like you were one of five viewings booked at this property today - the other four went ahead with no problem (some before, some after your allocated time). I can't work out what could have gone wrong here? Did you arrive on time?
Could you give me a call to discuss and of course, we would love to re-arrange for you!
★★★★★ 5/5
The Trusted Agent9 monthly check
Angela came to do the 9 monthly check
Excellent service, communication
Discussed a few bits that needed repairs by the landlord
Contacted me within 48hrs to say landlord will sort everything
Brilliant company and staff to rent from
Maxine · 28 September 2022
Agent replied · 28 September 2022
Thanks Maxine, We really appreciate you taking the time to leave this review about the service provided by Angela & your comments on Martin & Co, its hugely appreciated. Gary
★★★★★ 1/5
TrustpilotVery inaccurate in sending…
Very inaccurate in sending communication and keep on changing. Lot of delays also Processing and cause stress. Will not recommend
Bhaskar · 14 August 2026
★★★★★ 5/5
GoogleDario and the team have been amazing in handling the sale of my new home. Really patient answering my questions and organising my many visits. I would highly recommend Martin &co Saltaire
Tina · 22 April 2023
Agent replied
Thank you Tina for leaving us such a great review of your experience of selling your property with Martin & Co and I’m pleased to hear that you found Dario and the team to be amazing in their service provider to you. Thanks again Tina. Gary
★★★★★ 5/5
GoogleOur Property Manager Vikki was most supportive when we experienced a burst pipe and subsequent flood damage to our property. Her help and reassurance while dealing with this matter was most appreciated.
Linda · 22 April 2023
Agent replied
Thanks Linda for recognising the great job that Vikki did with supporting both you & your tenants out with this emergency. I recall how diligently Vikki dealt with this matter, to ensure that all parties needs were met. Thanks also for your review, its much appreciated. Gary
★★★★★ 5/5
GoogleI spoke to Carol this afternoon - because I am losing hope in a challenging rental market. She was very professional and helpful and I really appreciated her supportive kindness. Thank you.
Coco · 22 April 2023
Agent replied
Thank you Coco for leaving such a lovely review of your experience today with Carol & we'll continue to do our best to try & find you a suitable property that meets your needs. Good luck. Gary
★★★★★ 5/5
GoogleMartin and Co provide an exceptional service. All matters are dealt with professionally and efficiently. Angela is courteous and supportive with any queries or requests we may have. I would highly recommend.
Vanessa · 22 April 2023
Agent replied · 21 April 2023
Thanks Vanessa for your five star review in relation to your experience as a landlord. Thanks also for your recognition of the fantastic work that Angela does for the recommendation, it’s greatly appreciated. Gary
★★★★★ 5/5
GoogleI am over the moon with how professional, approachable, swift professionalism. An amazing team here at saltaire, Denise is a true delight, however Uber efficiency attention to detail. She goes the extra mile too deal attentively, swiftly …
Paul · 22 September 2022
Agent replied
What a fantastic review to read Paul, so thank you so much for taking the time to write this, we really appreciate it. Denise and the team, will be so pleased to read this, so thanks again. Gary
★★★★★ 4/5
GoogleMartin & Co have managed my rental properties for several years & I have always received excellent customer service.
My main contact for the last few years is Jess. She is very professional & promptly deals with any issues or problems which may arise.
Anne · 18 March 2025
Agent replied · 11 April 2024
Thank you Anne for your kind words and for entrusting us with your rental properties over the years. We are delighted to hear about your positive experience with our team, especially with Jess. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service. Gary and the Martin & Co team.
★★★★★ 1/5
GoogleSent an email to them on Sunday 31st May. It is now 5pm close of business on Tuesday 9th June and I have had no reply. Terrible customer service
Tbsn590 · 10 June 2026
★★★★★ 5/5
The Trusted AgentTo Martin & Co
Angela Nicholson is an excellent contact from a Landlord's point of view. She always deals with any queries and problems quickly and efficiently and her pleasant and friendly personality makes her a pleasure to speak to.
David & Hilary Freeman
Hilary · 10 June 2022
Agent replied · 13 June 2022
Thanks you David & Hilary for taking the time to leave us such a great review about your experience in dealing with Angela from Martin & Co. It's greatly appreciated. Gary
★★★★★ 5/5
GoogleMartin & Co have managed 2 properties of ours for over 15 years, finding and vetting new tenants when needed, Carol Stubbs in the office, always keeps us up to date on all aspects of our tenancies, and is extremely professional,
Mark · 22 April 2022
Agent replied
Thanks Mark for taking the time to leave us a 5 star review about the service that you have received from Carol & our team here at Martin & Co. I hope we continue to provide a great service for many more years to come. Thanks Gary
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