Trusted Agent profile · Saltaire · Bradford
Verified
★★★★★
1,329 reviews across 5 platforms
34-36 Bingley Road, Saltaire, Bradford, BD18 4RU
Part of Martin & Co, see every office.
Martin & Co's office in Saltaire, Bradford, at 34-36 Bingley Road, is rated 4.7 out of 5 across 1,329 reviews on five platforms, including 1,126 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
1,126
Reviews on Google
This office
20
Reviews on Facebook
This office
1
Reviews on The Trusted Agent
This office
114
Reviews on Trustpilot
This office
Every review we hold for the Saltaire office, from every platform, shown as written. First names only.
1/5
GoogleRun from this letting agency as far as you can. I have been letting shared accommodation for over decade but this letting agency is the worst and discriminatory with no interest in tenants. Their solution for sorting out problems is to get rid of tenants. They do not care at all.
5/5
Google“ amazing staff they really understand you personally. Carol went of their ways to make us feel valued as their customer. They gave me a happy and easy experience. Couldn’t have been more happy and grateful. Thank you”
Thanks Raja for leaving us a 5 star review of your experience in dealing with the team here at Martin & Co Saltaire. We do pride ourselves on getting to understand our customers needs & then providing the best possible customer experience, … More
5/5
GoogleWe have had a working relationship with Carol Stubbs and the team at Martin & Co Saltaire for several years. In this time we have referred many of our clients who are a mixture of first time and experienced landlords. Carol's wealth of …
Thank you Joanna for taking the time to leave such a fantastic review about the service that you have received over the years from Carol & the team here at Martin & Co. I'm so pleased that the clients that you have recommended to us, have … More
5/5
GoogleWe Met Hannah Jackson To View A Property, She Was So Polite And Cheerful And Greeted Us With A Smile She Answered All Of Our Questions And Helped With Everything We Needed. Couldn’t Recommend Her Enough Never Met A More Polite And Positive …
Thanks Alex for highlighting Hannah, for making you feel so comfortable & welcome, in your dealings with her. It's great to receive this sort of feedback on members of our team & I know Hannah will be overjoyed to receive such glowing feedback. Thanks Alex. Gary
5/5
GoogleMy wife and I have owned two properties in Bradford for the past six years which are rented out through Martin & Co., Saltaire. Since meeting Carol Stubbs on day one we have found this company to provide an excellent service for landlords. …
Thank you Richard for leaving such a great review of your experience of dealing with our team here at Martin & Co Saltaire & thanks for mentioning Carol for looking after you from day one, along with the rest of my brilliant team. … More
1/5
GoogleI was advised to use this company (branch)!! they made an appointment with me, I then had a phone call in the evening to cancel, I was told they would still look at another project for me, to this day after phoning and speaking to the branch 3 times I have not had anything from them not even a courtesy call. Very unprofessional would defiantly not recommend.
Hi Mike, we are sorry to see this low review. We do believe that the issue in question has now been rectified and apologise for any inconvenience caused.
5/5
GoogleMartin & Co have looked after our property for many years and we have always found them to be very helpful and professional. We have been very glad of Caroline Dyson's attentive care and attention to our monthly rental statements including dealing with any issues or problems.
Thank you Tracy for taking the time to leave a review about your experience as a landlord being served by Martin & Co Saltaire. Caroline is one of many excellent members of our team, so thank you for … More
5/5
GoogleVery polite and helpful willing to help in any way possible
Thank you Dom for your kind feedback. We’re really pleased to hear that you found the team at Martin & Co Saltaire polite, helpful, and always willing to assist in any way possible. Providing excellent customer service to our buyers, sellers, landlords, and tenants is something we take great pride in. We truly appreciate you taking the time to share your experience with our letting, property management, and estate agency team in Saltaire, and we’re always here to help with buying, selling, letting, or renting property. Gary and team.
5/5
GoogleHave been dealing with Martin & co for several years now as landlords (and also buying and selling). I cannot commend them highly enough! Everyone we’ve dealt with has been amazingly efficient, speedy and downright lovely! Thank you …
Thank you Graeme, that’s such a lovely review to read and I’m so pleased to hear that your experience as a landlord, a seller and buyer of property, we’ve been able to deliver you with a level of service that has resulted in you leaving … More
5/5
GoogleGreat team had a really good experience couldn’t recommend more
Thank you Callum for your kind review. We’re delighted to hear you had such a great experience with the team at Martin & Co Saltaire. Providing a professional, friendly, and reliable service across sales, lettings, and property management is something we take great pride in, so it’s fantastic to know this came across. We really appreciate your recommendation and thank you for choosing Martin & Co Saltaire estate agents. Gary and team
5/5
GoogleMy experience with Martin and Co since the beginning (nearly 3 years ago!) has been great, they always keep myself informed throughout any changes. Jess in particular has been a great help, fast to reply to emails and is lovely to communicate with! Would recommend this estate agents to anyone..
Thank you Carla, it’s fantastic to read that your experience as a landlord over these last few years has been such a positive one, thanks for recognising the excellent work from Jess and finally a massive thanks for your recommendation, it’s really appreciated. Gary and team.
5/5
GoogleI can't thank Mark enough for his support and professional service with selling my house. My sale probably wasn't the easiest of sales for him but he was amazing throughout and got me the sale I wanted with exceptional speed. Fantastic work, thank you so much. Would highly recommend Mark
5/5
GoogleHad a property to sell ( after a bereavement) in the Seaton area, but I live in Lancshire. Mark and his team handled everything and everyone so well and the whole " Sale process" happened seamlessly. Can't thank the team enough. Great result on the price achieved too. Paul Caddy.
5/5
GoogleThank you sooo much to Carol and also Jess at Martin co for all of your help with my tenancy it is much appreciated
Thanks Rhi, We're really pleased to hear about your positive experience! Carol, Jess, and the team at Martin & Co are dedicated to providing outstanding service. Your appreciation means a great deal to us. We're here for you anytime! Gary & the Martin & Co Team
1/5
TrustpilotAVOID - BREAK LAWS AND DEFEND SLUMLORDS
I did not rent through Martin&co origionally, I rented through Linley and Simpson. After showing up on my doorstep (landlord) 12/2020 when I was pregnant, during COVID/lockdown,with NO PPE, I stupidly agreed to change agencies at the time believing the lies told to me..... There was a leak in the bath that caused water damage to the whole of the: bathroom,kitchen and living room. The ceiling was collapsing in the kitchen. These repairs were subsequently CANCELLED for an UNNECESSARY INSPECTION that I had already completed 4 of - LEGALLY CANNOT DO. I subsequently and unfortunately went through 3 missed miscarriages, I hemorrhaged needing a procedure to save my life the first and had to have operations for the other 2 - the 3rd also resulted in me needing a blood transfusion of 2 bags - after the second baby, first operation, I had damage to an ovarian cyst that subsequently burst and resulted in appendicitis resulting in key hole surgery. Due to these VERY UNFORTUNATE events I was in no physical or mental state to be able to complete an inspection that was not necessary (stating they needed to see the damage despite pictures provided and professionals sent for quotes prior to this request). They harassed me to the point I had to send SELFIES OF MYSELF IN HOSPITAL to which THEY CONTINUED TO IGNORE THE SERIOUSNESS OF WHAT WAS HAPPENING! They also, PURPOSELY RISKED ME LOSING MY JOB, I work from home for a credit card company,under the DATA PROTECTION ACT I could not allow someone unknown access to my home during the times I worked or allow to be in the room I was working in that had a large affect, allowing someone access to repair a room no where near me is a different matter, however they took this as a challenge. A manager confirmed there were FULL NOTES on the system that visits needed to be arranged due to the seriousness of my job, luckily I keep the key in the door so the SEVERAL occasions the agents IGNORED this were prevented but still a security risk to my job, especially if they had gained access to the property. The agent I confronted shrugged it off and literally did not care. I then received a call October 2021 from Denise who was totally VILE and unprofessional. They ILLEGALLY advised of eviction "as the landlord wanted the house for family" (of whose details I'm legally entitled to which was ignored,just like 99% of my requests and enquiries), when I stated this would be difficult and could not guarantee when I could be out by her response, in the harshest and most disrespectful tone I have EVER experienced from a so called professional was "well don't you work". Yes Denise I do however I'm on ssp for all this sickness causing serious financial difficulty as well as COVID difficulties as well, I was in the MINUS in my savings. I am now homeless because of these "people". I left on time of eviction notice despite the difficulty, leaving the house PROFESSIONALLY CLEANED using a Vax machine as well as my mother was trained on the AMERICAN BASE Lakenheath meaning she literally had to do a course as well as she was a carer for the elderly. I have evidence of how the home was left. They refused permission to repaint the walls after 3 years being there. They are now trying to charge me over £1000 for things THEY/LANDLORD CAUSED BY DODGY REPAIRS AND NEGLECT. I AM OWED OVER £6,000 from them for the works I did complete in that time agreed with landlord. They ignore ANYTHING you request that is justified in an attempt of protecting themselves and slumlords. This amount DOES NOT include the compensation I will be seeking for their poor behaviour and mistreatment towards me during a very difficult year. Money hungry, unprofessional, harassing, bullying, you name it. I have evidence to support EVERYTHING I have been through. I could have died about 6 times, I am 24 years old. There are so many reviews elsewhere and this is not even everything they did to me. AVOID FOR YOUR OWN HEALTH AND SAFETY!!!!!!!!! My mental health has been affected so badly by these people I've wanted to end my life.
5/5
The Trusted AgentFast, friendly and informative
We let our home through Martin & Co and have always been really impressed by the service. Just this week one of the agents, Angela, has gone out of her way to help us re-carpet our property but using local links. They care both about the tenant and the owner. I want my tenants to feel happy and valued in our house and Martin & Co get this just right and help to manage that important relationship really well.
4.9/5
The Trusted AgentTo Martin & Co
I am really pleased to say Angela Nicholson is a star 🌟 what ever issues I have regarding maintenence Angela is very promt at what she does and how she gets things done. Infact it was only yesterday I spoke to Angela and I asked if she was the manager? She said she wasn't i was actually shocked to hear that as i told her you sure sound like one as she speaks so professional i can honestly say Angela is always a pleasure to talk to, always listens to what you are saying to her in a very polite and respectful manner and not mentioning what ever the situation? she's very cheerful kind and caring always asks you how you are hows your day been? It might be little things to some but its these little things that count expecially with what is currently going on in this world with the the awful virus situation. Angelas work and what she does as a lettings co ordinator is extremely professional and outstanding 👏 no gimmicks with her. If I had to give out an award to best lettings agent it would definitely go to Angela. Also I want to point out if you could kindly move Angela Nicholson to a higher position at Martin an co please do so as Angela truly and well deserves it a true gem💎.
5/5
GoogleFantastic estate agents! Helped me secure the perfect property I was looking for before it hit the market. The team were so helpful in making sure completion was pushed through with minimal stress. Can't thank them enough 🤍 …
Aw thank you Sophie. We’re so pleased that we were able to help you to find the perfect home. We hope you’re getting settled in 🙂 …
5/5
GoogleThank you managing my property for me these last 6years! Denise you were so helpful whenever there have been issues with my property. Completely took the stress out of it. …
Thanks Kate for taking the time to leave us a review, of your experience of both letting & selling a property through the team here at Martin & Co Saltaire. We totally understand by letting or buying/selling a property can be a stressful … More
2/5
GoogleA rented property I chose needed a deep clean and bringing to standards but on receipt of the keys it was badly cleaned and was left full of spiders and cobwebs and damp patches! Although it was arranged quickly and staff was quick and helpful throughout,the property was poorly presented to me with me having to re decorate and repair things and re clean the house myself! Very poor quality of standards and not satisfactory compared to other property reports in their reviews. apauling presentation of a property! What happened to their QC and standards!
Thank you Andrew for your feedback. This is extremely unusual for us to receive a review of this nature, as we take great pride in ensuring that the properties that we let out, are clean and are well maintained. I would really appreciate it if you could call me on 01274 589132 to discuss your feedback. Thanks in advance. Gary
5/5
GoogleFantastic experience. Sam was amazing. Very professional and easy to work with. All in all a very good experience and I highly recommend.
5/5
GoogleCarol Stubbs, such an amazing agent. Very professional polite and punctual. She had shown us around at an apartment we really liked. Answered all our questions and put our minds at ease. She’s very responsive and keeps you up to date. …
Thank you Seresh for leaving such a great review about Carol, its very much appreciated. I couldn't agree more with your sentiment about Carol being professional & polite, as I hear this said about Carol from many clients that she interacts … More
5/5
GoogleI have just moved to a new property and very happy with service provided by Martin and Co. Angela is a real professional. Answered all my questions and queries in time and friendly manner. Highly recommend.
Thank you Ruslans for taking the time to leave Martin & Co a review of your experience of moving into a new property & thanks for highlighting what a true professional Angela is, who always goes the extra mile to ensure that her customers needs are catered for. Gary
5/5
GoogleGreat property management company from my experience. On top of everything, Denise has shown to be incredibly proactive and just plain good at her job. Managed my properties for years and had nothing but good experiences.
Thanks Paul, we really appreciate your five star review & recognition of the great job that Denise & the team have done for you over the years. Thank you for your continued business also. Gary
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Having been recommended to use Martin & Co by a neighbour, we've been delighted with the team's service, friendliness and professionalism at every ...Read all 3 from sellers
I have used the services provided by Martin & Co for a number of years and have always found their staff to be extremely professional and knowledgeable, they ...Read all 26 from landlords
I have known Denise for eleven years - she dealt with my initial application to rent a property from the then Village Estates. Since then, during all my ...Read all 38 from tenants
Our team have over 80 years of experience selling and letting properties. We all understand how stressful selling, renting and buying is and we want to help relieve that stress. Our focus is to provide a complete service to all our customers so they feel supported on every step of their journey. Saltaire is an historical village with excellent amenities and good schools. It's popular with families and young professionals who commute to the centre of Bradford and further afield for work. If you're looking to buy or rent a property within Saltaire or the nearby areas, a dedicated account manager at Martin & Co will guide you through the whole process from start to finish.
Send Martin & Co Saltaire a message.
3 reviews from sellers, rated 4.8 out of 5 on average. For example, Ben wrote: "Having been recommended to use Martin & Co by a neighbour, we've been delighted with the team's service, friendliness and professionalism at every ..."
26 reviews from landlords, rated 4.9 out of 5 on average. For example, Anand wrote: "I have used the services provided by Martin & Co for a number of years and have always found their staff to be extremely professional and knowledgeable, they ..."
38 reviews from tenants, rated 5.0 out of 5 on average. For example, Peter wrote: "I have known Denise for eleven years - she dealt with my initial application to rent a property from the then Village Estates. Since then, during all my ..."
Yes. Martin & Co Saltaire won Platinum in The Trusted Agent 2026 awards.
