Every review we hold for the Saltaire office, from every platform, shown as written. First names only.
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5/5
GoogleSuch a pleasure dealing with Hannah, every step clearly explained and issues dealt with straightaway and loved the welcome box, such a nice touch π β¦
Janet Β· 22 April 2024
Agent replied Β· 17 June 2023
Thanks for the great review Janet and thanks also for recognising the great job that Hannah does for our landlords and tenants. We wish you all the best in your new home. Gary
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5/5
GoogleWe have had excellent service from Caroline Dyson over the years and wish to thank her and the rest of the team. Keep it up folks!
Chris Β· 22 April 2024
Agent replied Β· 25 August 2023
Thanks Chris for your 5 star review & for recognising the excellent level of service that you have received over the years as a landlord, from Caroline & our team in Saltaire. We fully intend to continue providing a fantastic service to all of our customers who let, rent, sell or buy a property through our team here in Saltaire. Gary
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5/5
GoogleI am currently renting through Martin and Co and want to say a big thank you for all the hard work that they did getting me in the rental on time! They were all professional and helpful - especially Carol Stubbs and Denise Feather who were β¦
Michelle Β· 22 September 2022
Agent replied
Thanks Michelle for taking the time to leave us such a lovely review. This really means a lot to the team here at Martin & Co, when one of our customers recognises us. Thanks also for highlighting the great work that Carol & Denise provide to our customers, they really are great employees to have on the team. Gary
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5/5
GoogleThe company has provided high quality services and communication in relation to property management. My main contact, Jess Tillotson, has always been prompt to supply answers to any queries and provides information related to the property β¦
Stephen Β· 16 September 2025
Agent replied Β· 18 January 2025
Thank you Stephen, it's really pleasing to hear that you have found the service, support & communication to be of the highest possible from Jess, who manages your property as a landlord. β¦ More
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5/5
GoogleMartin & Co. handled the sale of a property for us and provided a very efficient and professional service. Everyone involved from valuation to completion made every effort to ensure a smooth sales process. We would not hesitate using them in the future.
Ian Β· 14 July 2025
Agent replied Β· 15 July 2025
Thank you Ian, it's really pleasing to read that your experience of selling your property through our team here at Martin & Co, has been such a positive experience, which is always our aim as we know how stressful selling or buying a β¦ More
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5/5
TrustpilotLandlords looking for new tennants
Met our new tennants today and am very happy, excellent team work by Carol, Hannah and Gary at Martin and Co Saltaire. Thank you for your hard work and efficiency and for your guidelines with regards new legislation. Kind regards Stewart and Dawn
Dawn Β· 4 February 2023
Agent replied Β· 13 March 2026
Thanks Stewart & Dawn for leaving us a 5 star review of your experience as a new landlord to us. It's much appreciated. Gary
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5/5
GoogleIβve only been working with AR for a couple of months but I am already blown away with the whole process. The support and dedication from all of the team is amazing and already itβs a very rewarding journey . Nothing is ever too much trouble.
Andrea Β· 7 April 2026
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5/5
GoogleVery helpful and professional. We dealt with Mark as buyers of a property. Nice personal feel which you don't get with other estate agents. Even gave my mum a bottle of champagne upon completion! Lovely surprise! :) Photos accurately reflected the size and appearance of the property too. Great service, definitely recommend :)
Sharon Β· 11 July 2024
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5/5
GoogleMark recently helped me purchase a property and from start to finish he was nothing but helpful and was always quick to respond if I ever had a question regarding the property. Would definitely recommend Mark to anyone who is looking to buy/sell their property as he is very professional. Thanks again Mark.
Marc Β· 11 July 2024
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5/5
GoogleI asked Caroline Dawson, the accounts manager, for some financial figures regarding my property and she went above and beyond what I asked of her, superb service!
Nicola Β· 18 March 2024
Agent replied Β· 13 October 2023
Thanks Nicola for recognising the superb service provided to you from Caroline in Accounts. We always aim to provide a level of service that is above & beyond, so it's great to hear that this has been your experience as a landlord with Martin & Co. Gary
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5/5
GoogleI want to highly recommend and thank Denise Feather,Property Manager at Martin & Co, Saltaire, for 5 years of superb help, proficiency,understanding and high standards.Thank you Denise.
Shirley Β· 18 March 2024
Agent replied Β· 6 February 2024
Thank you Shirley for recognising the fantastic work that Denise does for our landlords and tenants. It's great to hear that you have found our service to you as a landlord, to be worthy of a 5 star review & we appreciate you taking the time to leave us a review. Gary
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5/5
GoogleMartin & Co provided real professionalism, always kept me up to date with proceedings and were always willing to assist with queries. Faultless smooth process. I would highly recommend their services.
Mark Β· 8 November 2025
Agent replied Β· 9 November 2025
Thank you Mark, we really appreciate your five star review & recognition of my teamβs professionalism in managing the sale of your property recently.
Thanks also for your recommendation, thatβs means a great deal to us.
Gary and team.
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5/5
GoogleDenise feather what a lovely, kind lady you are π
Over the years looked after my dad and always got work done when asked straight away regarding the property you go over and above to help . Thankyou Denise β¦
Fran Β· 22 April 2023
Agent replied Β· 22 April 2026
Thanks Fran for leaving us a 5 star review of your experience with Denise in particular, here at Martin & Co. I'm really pleased to hear that you felt we go over & above to service our customers, as that is what we pride ourselves on here at Martin & Co. Thanks again. Gary
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5/5
GoogleHaving dealt with Martin & Co as a landlord for a number of years I can only say positive things about the service received. I have spoken with Denise and Sam recently, found both to be professional and helpful with the issues I had and β¦
Victoria Β· 22 September 2022
Agent replied Β· 29 May 2024
Thanks Victoria for taking the time to leave a review about the service my team at Martin & Co have provided to you as a landlord over the years, its greatly appreciated. Thank you also for recognising the professionalism & help that Denise and Sam have provided to you recently, that's also greatly appreciated. Gary
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5/5
GoogleWe have recently moved into a property which was let and is now being managed by Martin & Co. I was very impressed with how quickly I was able to view the property. Hannah showed me around and was really friendly and professional. All the β¦
Sarah Β· 22 September 2022
Agent replied Β· 1 June 2024
Thanks Sarah, we are so pleased that you have taken the time to leave us such a lovely review of your experience of dealing with the team here at Martin and Co. Thanks for highlighting both Hannah and Denise also for helping your move go so smoothly. Enjoy your new home π Gary β¦
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5/5
GoogleMark and his team are the best there is. Anything you need there, anytime of the day. Would definitely recommend to anyone you won't be disappointed!
Luke Β· 11 July 2025
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4/5
GoogleIβve been renting a flat from Martin and Co and they have been so helpful. They are quick to respond. Hannah especially has been so helpful.
Macy Β· 18 March 2024
Agent replied Β· 24 February 2024
Thank you Macy, we really appreciate your review & it's great to hear that you have found Hannah & the team to be so helpful in your experience of renting a property through Martin & Co. Gary @ the Martin & Co team.
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5/5
The Trusted Agent TenantHannah was fabulous
After a long time living in the same property I was extremely nervous when looking at a new home for me and my children. Hannah looked after us all so well and made us enjoy the whole process. What a lovely lady and a great company, couldnβt ask for more
Danielle Β· 12 February 2022
Agent replied Β· 11 March 2022
Thanks Danielle, we really appreciate your kind comments and for taking the time to leave us a review of your experience.
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5/5
GoogleThe girls at Oulsnams are absolute angels. What a stressful journey we had, through no fault at all of Oulsnams, but everyone was incredible and faultless. Communication from them was very frequent, they kept me in the loop at all times and fed back to me after every viewing, and there were A LOT of viewings! A special thank you to Debbie and Vicky, for all the effort they made, the frequent check ins, updates and much needed emotional support! Couldnβt have been happier with the service we received. We are in our new home now and its completely worth the wait.
Hannah Β· 21 May 2022
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5/5
GoogleLiam was exceptionally helpful with helping me (a remote landlord) install new tenants in a new property. Proactive, responsive and pragmatic. Never took his eye off the ball and always went that bit further to ensure optimal outcome.
Grahame Β· 24 May 2023
Agent replied Β· 24 May 2026
Thanks Grahame for the brilliant feedback.
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5/5
GoogleThere is never a problem getting through to our property manager; even if she is not at her desk at the moment we phone, she gets back to us very quickly. Our property manager deals with everything in a very professional way, and skilfully β¦
Hazel Β· 22 September 2022
Agent replied Β· 26 June 2024
Thank you Hazel for taking the time to leave this review about the consistently excellent service that you continue to receive from Angela, it's greatly appreciated. Gary
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5/5
GoogleFirst time selling a house and Martin & Co were amazing throughout, the process was really stressful (not on their part) and Kathryn from sales was amazing, kept me updated and did a lot of chasing for me which helped me keep reassured and β¦
Hannah Β· 22 September 2022
Agent replied Β· 10 November 2024
Thanks Hannah for your great review and for highlighting the fantastic job that Kat does for our customers when buying or selling a property, in helping them take away some of the stresses involved with this process. Thanks also for the recommendation, itβs greatly appreciated. Gary
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1/5
TrustpilotWorst Experience Ever!
It was my first time renting a property. The service we got from this estate agent was horrendous! The worse experience we had. The letter box was broke becore. Did nothing about it even after all the calls I made to chase it up. The house would never get warm in winter. We had a leaking. They would not deal with it. We went on for the whole weekend without gas or electricity because they couldnt get anyone out for the weekend, did not even try or show concern knowing I was pregnant at the time. There was damp everywhere as time went by. Did not do anything about it. when we decided to leave. They did not give any of the bond. Blaming us for the poor condition of the house. Grass was long, light bulbs and borders had dust on. Silly excuses like that causing us to lose our bond money. Totally inconsiderate and heartless. Never again and would definately not recommend to anyone!
Mrs Β· 21 April 2022
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5/5
GoogleHannah Simpson is my property manager and all I can say is that she is brilliant.
She made our move in process really smooth and I have had a couple of small β¦
James Β· 22 September 2023
Agent replied
What a great review to read James, so thank you for taking the time to leave us such a positive review. Thank you also for highlighting Hannah's brilliance & I'm really pleased to hear that you have her service to be of such a high level. β¦ More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.