Every review we hold for the Saltaire office, from every platform, shown as written. First names only.
★★★★★ 5/5
The Trusted Agent TenantAngela Nicholson
We have been renting for a couple of years now and Angela has helped us through out and and communicates well with us if something needs doing and never feel like I can’t email or ring about anything as she is super friendly x
Jade · 24 June 2022
Agent replied · 27 June 2022
Thanks Jade for leaving Angela a really lovely review about the service that she has provided to you, it's greatly appreciated. Gary
★★★★★ 5/5
GoogleI have dealt with Martin and Co for 8 years and have always found the staff to be friendly, professional and very helpful. Angela Nicholson in dealt with an enquiry very quickly the other day making a potentially stressful situation straightforward. Thank you!
Emma · 1 August 2022
Agent replied
Thank you Emma for your five star review on your experience as a landlord over the years, with Martin & Co. A big thank you also for recognising Angela & the team for their helpfulness & professionalism over the years, its greatly appreciated by us all. Gary
★★★★★ 5/5
The Trusted Agent TenantGold standard
The staff are highly efficient, enthusiastic and always helpful. I’ve always had a really great service from Denise, Lucy and Hannah specifically.
After nearly 6 years residing where I do this, it is great to have such fantastic support.
Always willing to help and very very diligent.
Paul · 9 January 2022
Agent replied · 10 January 2022
Thank you Paul for taking the time to leave a review about your experience as a tenant with Martin & Co. Also than you for highlighting the great service you have received from Denise, Lucy & Hannah, it's greatly appreciated. Gary
★★★★★ 5/5
GoogleFrom the start we’ve had a very good experience with Martin & Co. Samantha initially with the viewing and then Kathryn. We have had a few issues with the flat but Kathryn has been very efficient getting these sorted for us. Communication has been fantastic!
Liam · 22 April 2022
Agent replied · 2 June 2024
Hi Liam, thank you for taking the time to give such positive feedback the team really appreciate it
★★★★★ 5/5
GoogleMark worked incredibly hard and did an excellent job to sell our property. Would recommend to anyone. His staff went above and beyond and helped us move things along when other parts of the process got gummed up.
Iain · 11 July 2025
Agent replied · 11 July 2026
Thanks Iain. It was a slow process at times but I’m pleased that we got there in the end. Thanks for letting us help to get it sold for you 😊 …
★★★★★ 5/5
GoogleFrom his initial visit to the completion of the sale, Mark’s professionalism and attention to detail was outstanding. He always responded quickly to questions, explained every stage of the process and was a pleasure to deal with. I can recommend his services as first class. Thank you Mark!
Ulrica · 11 July 2024
★★★★★ 5/5
The Trusted Agent SellerExtremely helpful and friendly service.
I will definitely contact Angela when it comes to renting out my property! She was so helpful, giving me all the information I need for when I decide to rent my property! I will definitely recommend Angela to everyone! Thanks Angela
Bell · 29 September 2022
Agent replied · 30 September 2022
Thanks Bell for leaving us a 5 star review & I'm pleased that you found Angela so helpful.
★★★★★ 5/5
GoogleI recently sold my first home through Martin & Co, and they made the whole process so much easier than I expected. As a first‑time seller, there were things I didn’t fully understand, but they took the time to explain everything clearly and …
James · 12 March 2026
★★★★★ 5/5
The Trusted Agent LandlordIan Tait
I would just like to say how helpful Ian has been during the process of ending a tenancy and beginning a new one. He has been pleasant and professional, and has kept me informed at all times.
Susan · 16 February 2023
Agent replied · 20 February 2023
Thank you Susan for recognising the great job that Ian has done for you recently, e really appreciate your feedback. Gary
★★★★★ 5/5
GoogleI have had an excellent experience with Martin & Co, Carol Stubbs who looked after my application was brilliant and the service I received was second to none. Very quick responce time and a pleasure to deal with such professionals. …
Stuart · 22 September 2022
Agent replied · 24 June 2024
Thanks Stuart for leaving us such a great review of your recent experience of dealing with Carol at Martin & Co Saltaire & also Zak from our Huddersfield office. We really appreciate you making the effort to leave us this review. Gary
★★★★★ 5/5
GoogleMartin and Co have looked after our property for several years now, and have always been a real gift to us. Jess and the whole team are always clear and communicative, understand our needs, and do all they can to look after us!
Derek · 8 May 2025
Agent replied · 8 May 2025
Thanks you Derek, we really appreciate your kind words about your experience as a landlord, with Jess and our team here at Martin & Co.
It’s great to to read that you feel your needs are well looked after.
Gary and team.
★★★★★ 5/5
GoogleCarol and her team at Martin & Co have been excellent in supporting us with the process of renting our property - they have given clear advice and been responsive and helpful. Would definitely recommend.
Rachael · 22 April 2023
Agent replied
Thanks Rachael for recognising the great job that Carol & our team do for our landlords. Thanks for your five star review & recommendation, its really appreciated. Gary
★★★★★ 5/5
GoogleDenise feather what a lovely, kind lady you are 😌
Over the years looked after my dad and always got work done when asked straight away regarding the property you go over and above to help . Thankyou Denise …
Fran · 30 October 2022
Agent replied
Thanks Fran for leaving us a 5 star review of your experience with Denise in particular, here at Martin & Co. I'm really pleased to hear that you felt we go over & above to service our customers, as that is what we pride ourselves on here at Martin & Co. Thanks again. Gary
★★★★★ 5/5
GoogleAngela Nicholson at the Saltaire office does an amazing job managing my property, she deserves a pay rise 👏 …
Simon · 22 April 2024
Agent replied · 25 August 2023
Thank you Simon for taking the time to leave us a 5 star review of your experience as a landlord & thanks for recognising the amazing job that Angela has done for you in managing your property. I'm sure you will be highlighting your comments to me :)! Gary
★★★★★ 5/5
GoogleDenise feather what a lovely, kind lady you are 😌 Over the years looked after my dad and always got work done when asked straight away regarding the property you go over and above to help . Thankyou Denise …
Fran · 29 October 2022
Agent replied
Thanks Fran for leaving us a 5 star review of your experience with Denise in particular, here at Martin & Co. I'm really pleased to hear that you felt we go over & above to service our customers, as that is what we pride ourselves on here at Martin & Co. Thanks again. Gary
★★★★★ 5/5
GoogleI’ve worked with Martin & Co Saltaire for several years and have always been happy with their work. Jess especially has been helpful and cheerful when managing my property.
Sam · 7 October 2025
Agent replied · 8 October 2025
Thanks Sam, we appreciate your kind words and recognition of your property manager Jess.
It’s great to read that you’ve been happy with the service we’ve provided to you … More
★★★★★ 5/5
GoogleShaz thank you for selling my house and helping my family with dealing with my late grandfather's property. Thank you.
Mohammad · 31 December 2025
Agent replied · 4 January 2026
Thanks for your five star review Mohammad and for recognising the help and support that Shaz provided in getting the sale of your late grandfather’s property.
Gary and team.
★★★★★ 5/5
The Trusted Agent LandlordThank you !
A big thank you to Caroline and the team at Martin & Co. Saltaire. As always the team are very quick to respond and everything is clear and well managed. I am very, very happy with the service provided by Caroline and all the team. Thank you !
Rachel · 3 July 2024
★★★★★ 1/5
GoogleVery disappointed for the service provided and no follow up at all.
I am sadly writing this review as I am hoping to discuss with the agent that has follow up with me for a shop leasing. It was a very positive discussion and the agent just kept telling me it is very promising.
However I have to keep chasing the progress by myself and I have been asked to submit our business proposal in which I did on the following day. I waited till a month after that calling the agent again sadly the agent just avoided to pick up my call and asking me to keep waiting...after a few months right now, they just simply ignore my request and I am really shock by the level of professional that it should be.....I totally could understand if the landlord doesn't want to proceed for any reason though we agreed for all the terms and conditions....however at least as a professional agent they should really call and let me know a YES or NO....
Seriously as a business runner , time is extremely precious stuff and it is alright even though we cannot rent the shop but i am quite doubtful for all the potential tenants to seek leasing from this agency.
Ka · 11 July 2023
Agent replied · 11 July 2026
Unfortunately the name does not appear in our database. Please contact the agency. Kind regards HARRISON JACKS TEAM
★★★★★ 5/5
GoogleI cannot praise this estate agent enough. Adam, Shehzad and Kat worked so hard from start to finish in selling my property. Their professionalism and expertise were absolutely exceptional! So glad I chose Martin & Co estate agent. I was particularly impressed by their responsiveness and the way they kept me informed at all times through the process. Well done!! Annette
Annette · 18 August 2024
Agent replied · 18 August 2024
Thank you Annette, it’s so nice to read a review such as yours and know that the hard work and effort that my team put into, ensuring that our customers receive the best possible experience, whether they are selling, letting, buying or renting a property through Martin & Co Saltaire, so it’s great to hear that you were impressed with how my team managed the recent sale of your property. Gary and the
Martin & Co team.
★★★★★ 5/5
GoogleBrilliant team!
They kept the faith after we lost two buyers.
They are responsive, encouraging and professional.
Angela · 21 January 2026
Agent replied · 21 May 2026
Thank you! We really appreciate your lovely feedback. It was a pleasure working with you, and we’re so glad we could be there every step of the way, even when things got challenging!
★★★★★ 5/5
GoogleMartin & co Saltaire sold a property for us. The valuation was done quickly and on the market within days. Martin & co kept us informed of proceedings every step of the way and frequently too. Our email enquiries were always answered very quickly and they answered the phone every time we rang. They dealt with issues from ourselves and the buyer rapidly, liasing between us. They have a friendly, proffesional team whom I highly recommend. They also gave us a couple of options for our solicitor who has been great too.
RL
A · 28 June 2023
Agent replied · 27 June 2024
Thank you Tabby for taking the time leave this lovely review, of your experience of selling a property through Martin & Co Saltaire. We know what a stressful time buying or selling a property can be, so our aim is to take away as much of this stress as possible, so it's great to hear that you found our team to be so friendly & professional. Thanks also for your recommendation, it's greatly appreciated. Gary
★★★★★ 5/5
GoogleMark, Claire and their team were amazing from the first minute of contacting them, to getting the keys and completing. Super professional and always chasing up loose ends which made the whole process much easier. This is the 2nd house I have sold with Mark & his team and could not fault anything. Worth every penny and would definitely recommend.
James · 11 October 2025
★★★★★ 1/5
TrustpilotTerrible
They charged me £185 for cleaning even though I left the property cleaner than I received it. I also had an arrangement with them to allow me to terminate my contract early as an elderly lady friend of mine was desperate to move in. I gave them a date that I would be out in order to quickly accommodate my friends needs and yet they took 2 weeks to hand over to the new Tennant and also charged me rent for the 2 weeks it was empty.
James · 21 June 2023
Agent replied · 7 July 2025
Hi James, I'm sorry to hear that you feel that Martin & Co have only warranted a 1 star review. I have reviewed your tenancy this morning & I note that you requested an early release from your tenancy & we accommodated this. The delay in moving in a new tenant, was not as a result of delays on our part I assure you as we always look to minimise properties being empty for all parties.
The cleaning deduction was only £75 & not £185 as you state. The other deductions were as a result of repairs needed to the property, following your tenancy ending These necessary repairs has been identified by an independent inventory clerk, to ensure the property was returned to the condition when your tenancy commenced.
I'm happy to discuss the above with you, should you wish & I can be contacted on 01274589132. Thanks Gary
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