Every review we hold for the Saltaire office, from every platform, shown as written. First names only.
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5/5
The Trusted Agent TenantProperty rental
Angela form Martin & co as Been great while dealing with my mums property which she rents from start to now. When you speak too Angela she is very polite deals with problems promptly and quickly regarding maintenance problems.
Christopher Β· 6 January 2022
Agent replied Β· 6 January 2022
Thanks Christopher for taking the time to leave a review about your mum's experience of being a tenant of Martin & Co and thank you also for recognising Angela, who has provided such a great level of service to you & your family. It's greatly appreciated. Gary
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5/5
GoogleExcellent service all the way through. Highly recommend, special thankβs for Kathryn.
Leonard Β· 22 April 2024
Agent replied Β· 4 June 2023
Thanks Leonard for your recommendation and for recognising the fantastic job that Kathryn & our team do for our buyers and sellers of properties. β¦ More
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5/5
GoogleBeen communicating with Jess Tillotson on a regular basis for some time and she quickly responds very quickly, very happy with her help.
Charles Β· 15 September 2025
Agent replied Β· 15 September 2025
Thanks Charles, we really appreciate your five star review & recognition of the great service that Jess has delivered to you as a landlord.
Gary and team
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5/5
TrustpilotFantastic
Hi
I just want to thank Carol for showing me round a property today, she was amazing, very friendly and made me feel at ease, so much so I have now paid my deposit, it was meant to be πA great member of your team, thanks Carol.
Debbie
Deborah Β· 31 May 2019
Agent replied Β· 11 May 2026
Debbie,
Thank you very much for taking the time to offer this review. Your comments are very much appreciated and I will be sure to pass on your feedback to Carol.
Many Thanks, Angela
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5/5
GoogleI had a fantastic experience working with this company and there agent Shaz. They made the process of selling a house smooth, transparent, and stress-free. Their team was professional, responsive, and truly cared about finding the best outcome for me. Iβd highly recommend them to anyone looking to buy or sell a home!
Jalal Β· 3 October 2025
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5/5
TrustpilotThe team at Martin & Co
The team at Martin & Co. led by Gill Wild, working with Charlotte Johnson and Karen Preece have provided an excellent service, advice and support for the sale of my property. Gill Wild has been so professional in meetings both at Martin & Co. office and at the house and has delivered specific pieces of work exactly ion time - such as the design of a brochure which I was given an input into (which looked great and was really successful in attracting potential buyers). I highly recommend Martin & Co in terms of their professional approach and level of customer service.
Paul Β· 4 December 2018
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5/5
TrustpilotAbove and beyond...can't recommend highly enough.
We purchased a property via Martin & Co. after withdrawing an offer on another property listed with another large national agent, largely because of the inactivity of that agent.
Due to that previous history we were already very wary of the whole process, but from the outset the team at Martin & Co., and particularly Charlotte Johnson, went above and beyond to make the process as swift and as smooth as it could possibly be.
Being located overseas, with a seller who was also not local and not one, but two management companies involved requires a great deal of coordination - and that's even before you add solicitors! Charlotte was perfect in this role ensuring to always keep me informed of every development and any delays. Even when Charlotte was on annual leave she made sure that there was a proper handover before and afterwards so that the file continued to be managed in her absence - again, something which wasn't the case with the other agent.
I genuinely couldn't recommend Martin & Co. and Charlotte in particular highly enough. I know that agents are employed by the seller, but Martin & Co. understand that a sale requires both a seller and a buyer to complete successfully and they ensure that both parties are treated professionally and to the highest standard.
Thank you!
Linzi Β· 28 November 2018
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5/5
TrustpilotHighly Appreciated
I have been with Martin & Co Saltaire since 2016. I must say that I received the best care from them. I felt safe being away from family.
It was not only the Customer Service but keeping the compassionate heart for those within their work remit keeps me staying with them.
Way to Go Martin & Co Saltaire. Keep up the good work you are doing.
Denise Feather and team have been a star throughout this time.
Wishing you all the very best. God bless you all.
Caroline
Mrs Β· 19 November 2018
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5/5
TrustpilotLast Minute Move for Elderly Mum
We were in a nightmare situation whereby my 79 year old Mum was due to relocate from Middlesbrough to Bingley into a private tenancy. Less than 2 weeks before she was due to move the tenancy fell through as the landlord decided to sell.
I contacted Martin and Co about a tenancy they were advertising. Carol called me and when I explained the situation she told me about another tenancy which would be more suitable for my Mum. We arranged a viewing quickly, it was perfect for my Mum. It has all gone through very quickly and she will be moving as planned to the area, all done in a week!
Excellent service and empathy shown to our situation.
Highly recommend.
Joanne Β· 24 September 2018
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5/5
TrustpilotHouse valuation
Have clicked on 5 stars but they are not showing up.
Karen or could be Caroline(sorry cant remember name) came round to value my house. Her professionalism was excellent Even so for the time being we have decided not to sell my house I would 100% recommend this estate agency and if further down the line we want to sell will certainly use Martin & Co
Her caring attitude was brilliant and put my faith back in estate agents
Would recommend this estate agents to anyone.
Thank you
Julie
Mrs Β· 22 September 2018
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4.9/5
The Trusted Agent TenantRenewing tenancy
My partner and myself are currently in the process of buying a house. Our tenancy became up for renewal and whilst we are happy with the house we are renting, we canβt commit to 6 months due to buying a house. we requested to go on a month to month basis as we have 2 months left of our tenancy and are unsure when or if the house purchase will complete. This was communicated with the landlord and we got a positive answer back within the day which is really helpful to our current position and means we donβt have to worry about what happens whilst the house purchase progresses.
Benjamin Β· 2 September 2022
Agent replied Β· 8 September 2022
That's great feedback to hear Benjamin & we wish you the best of luck with the purchase of your new home. Gary
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1/5
GoogleMartin & Co - Bradford. Absolutely total load of rubbish, The staff are anything but professional, communication skills are non existent. They lie through their back teeth, never call back, make you out to be liars.
On going issues with the state of the property, never get the builders in to rectify problems and just make excuses. They treat you like a child and talk down to you, very condescending to say the least, Happy to take your money and talk nice until something goes wrong.
Avoid at all costs and go to a professional Estate/letting agency.
Feel free to listen to a recording Ive made from a phone conversation with someone called Denise then decide if you want to use them. Just ask.
Brian Β· 22 April 2018
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5/5
GoogleVery efficient and helpful staff who guided us through the process. Lennyβs knowledge and experience really helped us complete in record time.
John Β· 10 June 2026
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5/5
GoogleI have been with Martin&Co for years and Iβm really happy with team and definitely recommend them. Jess always taken care of any issues and any other queries. Thank you for your fantastic work.
Endija Β· 23 April 2025
Agent replied Β· 23 April 2025
Thanks Endija, we really appreciate your kind words abut Jess and five star review, with regard to your experience with our team here at Martin & Co.
Gary and team.
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5/5
The Trusted Agent TenantAngela
Whenever I need a question answering Angela is very helpful, and quick with her replies. It helps to keep you in the loop. She seems to go above and beyond for the company.
Samantha Β· 16 June 2022
Agent replied Β· 16 June 2022
Thank you Samantha for leaving such a lovely review about Angela at Martin & Co. Its great to hear that you feel Angela goes above & beyond to help our landlords & tenants. Thanks again for your review. Gary
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5/5
Trustpilotperfect Estate agent
All people involved with me finding this place to live. Renting were amazing.
Made me feel like a person and a customer. Unlike most other estate agents who make you feel like your worthless
Saltaire branch
Carol
Charlotte
Lucy
Denise
All fabulous people. Thank you all
Robert Β· 24 May 2019
Agent replied Β· 11 May 2026
Robert,
Thank you so much for taking the time to offer your feedback. I am so pleased to hear that you have been happy with the service provided. Your kind comments are greatly appreciated and I will be sure to pass this onto the team.
Many Thanks, Angela
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5/5
The Trusted Agent LandlordMartin and Co Saltaire
The service provided by Denise and Lucy and all the other staff has been excellent. They respond to any requests or queries immediately. We would recommend Martin & Co Saltaire to other potential clients if requested.
Roger Β· 10 January 2022
Agent replied Β· 11 January 2022
Thanks Roger for taking the time to leave a review about your experience as a landlord with Martin & Co & in particular, thank you for highlighting both Denise, Lucy & all of the team for their excellent service. Gary
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5/5
GoogleWhen we were having issues with our boiler, our contact with Martin and Co was professional, speedy and highly helpful. We had our boiler back working within hours thanks to Angela and the team!
Jamie Β· 22 April 2022
Agent replied
Thanks for taking the time to leave your 5 star review Jamie, it's much appreciated by the team at Martin & co. We pride ourselves on providing that 5 star service at all times, to our tenants, landlords, sellers & buyers, so it's great to see you recognising that you have received this from Angela & team. Thanks again. Gary
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5/5
GoogleMartin & Co , Saltaire,
Our property Manager, Denise Feather is a professional in every sense of the β¦
Angela Β· 22 September 2023
Agent replied
Angela,
Thank you very much for your 5* review and recommendation. Thanks also for recognising the fantastic work that Denise does for our landlords and tenants. Gary
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2/5
GoogleMe and my family Rented a proper for 8 years and looked after it well, when we reported issues with the house they either sent cowboy builders or just ignored it. When a opportunity came up to by a house and we wanted to end our contract if β¦
Craig Β· 19 September 2024
Agent replied Β· 14 August 2024
Thanks for your feedback Craig. I've reviewed the history of your tenancy & I am satisfied that Martin & Co have always acted with the highest level of integrity in terms of ensuring that any reported maintenance issues have been dealt with β¦ More
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5/5
GoogleAbsolutely brilliant training. Weβre a very small business but today has shown how we can build further. Mainly show our worth and how value our time.
Claire Β· 7 May 2026
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5/5
FacebookBuying your first house is an incredibly daunting task, and right from the off, the Martin & Co team were fantastically helpful and put my mind at ease.
Nothing was too much trouble and I was able to talk to anyone in the team about worries or queries, not just the one lady I think had been assigned to deal with my purchase.
Derryn was incredible and available all the time, putting herself out for me, making a very difficult and stressful job appear easy!
The whole team are so easy to talk to, even comforting my happy tears over the phone when my offer was finally accepted.
Thank you for all of your help, if I could rate you higher, I would!
Jennifer Β· 18 April 2017
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5/5
GoogleAbsolutely incredible. Sold our house within a few days. Rock solid professionalism, lovely service and one of the best prices around. Will definitely list with this team again.
Tim Β· 24 June 2025
Agent replied Β· 24 June 2026
Thank you so much Tim and Sally, we are so pleased to be part of the sale of your property and we hope we can work with you again in the future.
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5/5
GoogleIan was extremely helpful and very professional ππ β¦
Helena Β· 22 April 2024
Agent replied Β· 5 September 2023
Thank you Helena for your 5* review, on your experience as a long term landlord with Martin & Co. It's great to hear that you've found the service provided recently by Ian to be extremely helpful & professional. Gary
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.