Every review we hold for the Saltaire office, from every platform, shown as written. First names only.
★★★★★ 5/5
The Trusted AgentCaroline Dyson, Accountant at Martin & Co
A big thankyou for everything to Caroline Dyson at Martin & Co, getting me out of debt, somehow she did it.
I came to an immense realization as I sat in the sun outside contemplating.
Being an accountant is hard, and one receives little praise,
as the natural tendancy is to think one is asking for money,
this of course is not the case, she does a great job,
and has balanced the accounts well.
For it is a job involving cold figures, and demands, for payment.
The client has a tendancy to think an accountant, like a mechanic,
or a scientist, is not human or friendly as it were; how wrong this is;
for the role typifies that character because of the job's very subject.
As I began to think things over, I realised many things. For example: how come, despite inflation,
my rent amount never rose? How come the landlord didn't take the bond? This does not happen
without an accountant who is helping the tenant.
One may say " No, the landlord decided."
This is the art and skill of an accountant. A discrete, and careful mastery of figures and omissions, debts, and additions.
I began to see the work Caroline has done over my ten year tenancy.
As I came to the end of my tenancy, I fell into the greatest arrears imaginable, with no way out.
As spring began, Caroline and I began to concoct a payment plan. That payment plan first was a brilliant move, which slowed down the landlord
into some kind of thinking that spread the debt out.
But then how the landlord cleared the debt, surely must have been Caroline's persuasion.
Anyway, thanks again, I'll never know how I am out of the terrible debt I was in.
Caroline phoned me, and I was talking to her
about filling in forms relating to my new landlord's
relationship with Martin & Co, and we went into the topic of shareholders
and equity, a subject about which I know very little.
Caroline made a decisive move that
only someone with a degree in law and finances would understand;
for in a moment from my mentioning of the meaning of 'financial interest',
which I had thought I should indicate, she stopped me in the conversation, and spotted straight away with her instant analysis, that, without knowing this,
I would have dug myself into a deep hole; for in no way did it apply to my new landlord's setting.
Chris Fleetwood
Chris · 27 May 2022
Agent replied · 13 June 2022
Some great feedback here on these reviews Chris on both Angela & Caroline. I'm so pleased that you've experienced how hard we work towards ensuring our customers needs are met & hopefully exceeded where possible. Thanks for leaving these review. Gary
★★★★★ 5/5
The Trusted AgentCaroline Dyson at Martin & Co
I wish to say another mention about this lass. Can't forget her. I've known her a good 10 years now. Through the ups and downs of accounts and hard times. Many a conversation in dark times when I was low. When there was no way of getting money in time, no hope. Caroline acted as an intermediatory between myself and the landlord, in explanations and leverages, undercuts and restorations. I can't tell you, many a time I thought that was it, but Carolyn has a natural aspiring way of alieviating tense situations. It is remarkable what she did recently. I dropped into immense debt, so far, that there was no way out. In a dramatic act of immense intelligence, Caroline somehow got the landlord to back down, and we wrote instead a payment plan. This quietened him down for a while. But, dropping further into debt, failing to make the required payments, I felt as though death was upon me, no way out. How she did it no-one will EVER know, but this woman, somehow talked him round, discounting the whole debt, must have been a thousand or more+, and in the sale of the house, Caroline rang me, and dreading the news, suddenly the conversation turned. I could not believe it, I had nothing to pay. All was totally cleared. No debt. I was saved. This is a true girl of a nature you can't avoid. I would recommend her services as an accountant anytime. Top class.
Chris · 27 May 2022
Agent replied · 13 June 2022
Some great feedback here on these reviews Chris on both Angela & Caroline. I'm so pleased that you've experienced how hard we work towards ensuring our customers needs are met & hopefully exceeded where possible. Thanks for leaving these review. Gary
★★★★★ 5/5
The Trusted AgentAngela Nicholson at Martin & Co
Top class woman. I've known her years, must ne since about 2011, when I moved into one of Martin & Co's beautiful properties in Haworth village. Since then I have depended on Angela, to sort out so many problems when ever things went wrong, such as tap not working, boiler, no hot water, normal events that occur in the home. She has always been there, like a friend.
Recently my landlord decided to sell the house, it's a lovely cottage, built in 1873, class of Martin & Co, unequalled, and unparalleled in quality and services, known throughout UK, you can depend on them; and Angela my rent officer had the tough task of setting out a new massive tenancy agreement for my Dad, who had purchased the house. It was an extremely difficult task, given that he is my father, and I would be renting it from him, i.e. how we could set such a thing up. But Angela, held on, fought through all the troubles, and somehow did it, she delivered a brilliant assured shorthold tenancy. An A1 agreement.
I know I honour her, the greatest woman I know.
I send many letters via email to her, through many emotional trains, and she always pulls me through. You don't see this kind of thing in business. It is part of Martin & Co, they've got a heart you'll cherish. Anyone who wants a good house, and a good agent, you can count on Angela.
Chris Fleetwood
Chris · 27 May 2022
Agent replied · 13 June 2022
Some great feedback here on these reviews Chris on both Angela & Caroline. I'm so pleased that you've experienced how hard we work towards ensuring our customers needs are met & hopefully exceeded where possible. Thanks for leaving these review. Gary
★★★★★ 5/5
The Trusted AgentExcellent
We have recently moved into a property which was let and is now being managed by Martin & Co. I was very impressed with how quickly I was able to view the property. Hannah showed me around and was really friendly and professional. All the staff in the office were welcoming and when I explained our circumstances they couldn’t do enough to speed up the process. Denise over saw the application and was a pleasure to deal with. I highly recommend this letting agency.
Sarah · 23 May 2022
Agent replied · 24 May 2022
Thank you Sarah for taking the time to leave us such a lovely review & thanks for recognising the great job that Denise, Hannah & the whole team have done, in assisting you with your house move. Gary
★★★★★ 5/5
The Trusted AgentDenise Feather doing a great job.
Denise Feather has been so helpful with this property on my behalf, when the tenant left after giving in her notice the property was in rather a bad state of affair, but Denise went above and beyond to get all the relevant workpeople, cleaning teams in to bring it back to its former glory, she has kept me fully informed at all times of what was happening, times things were going to take place etc, would highly recommend, I have been with Martin and Co for many years and have always been pleased with the service I have received.
Julie · 23 May 2022
Agent replied · 23 May 2022
Thanks Julie, we really appreciate you taking the time to leave Denise such a positive review & I'm really pleased that Martin & Co have also provided you with a level of service that has impressed you. Gary
★★★★★ 5/5
The Trusted AgentMartin And Co Saltaire
We Have Recently Just Got The Keys To Our New Property And We Had Angela Nicholson Sort Everything Out For Us Regarding Paperwork And Signing And Everything Else Her Communication Was Amazing She Kept Us Both Updated On Our Full Process Of The House And Kept Us Informed About The Work That Had Been Done (Garden Had Been Cut) etc Absolutely 10/10 Recommend Such A Stress Free Time With Angela’s Help, Was An Amazing Experience When I Collected The Keys And Made Me Feel So Comfortable Aswell As The Rest Of The Team Members When Walking Into The Shop Thank You For Helping Us And We Recommend You So Much!
Megan · 11 May 2022
Agent replied · 16 May 2022
Thank you Megan for writing such a lovely review about your experience with Martin & Co & in particular, your dealings with Angela. It's so pleasing to read your review. Thanks again. Gary
★★★★★ 5/5
GoogleMy husband and I have received a fantastic service from Carol and Hannah. After missing out on a house to let, they kept our needs in mind and notified us of another property which they thought was well suited to us and got us booked in …
Summer · 22 September 2024
Agent replied · 29 March 2024
Thanks Summer, that's such a nice review to read and I'm so pleased to hear that we have been able to help you & family find a new home.
Our team always ensure that we offer a personalised service to all of our … More
★★★★★ 5/5
GoogleMy wife and I have owned two properties in Bradford for the past six years which are rented out through Martin & Co., Saltaire. Since meeting Carol Stubbs on day one we have found this company to provide an excellent service for landlords. Prospective tenants are extremely well sourced and vetted and our properties have never stood empty for more than a couple of weeks. The hand overs have always been very efficient and six monthly checks are part of the service once new tenants are in situ.
As we live 200 miles away it is important for us to have piece of mind that issues will be dealt with promptly and effectively when they arise and that has certainly been our experience. All the staff have always been friendly and helpful whenever we have had dealings with them. I have nothing but praise for this company and would recommend their services to any prospective landlord.
Richard · 22 April 2022
Agent replied
Thank you Richard for leaving such a great review of your experience of dealing with our team here at Martin & Co Saltaire & thanks for mentioning Carol for looking after you from day one, along with the rest of my brilliant team.
Your review means a lot to us Richard so thanks again for taking the time to send in this review. Gary
★★★★★ 5/5
GoogleI've used Martin and Co as a landlord to let out a new property recently. I've been very happy with the responsiveness, professionally and fast delivery that the team has to offer.
They're always quick to respond to queries and keep you updated on progress. They're also very pro-active and sort out issues before you even think of them.
Angela and Samantha in particular have been a massive help in getting the property up to shape and letting it out.
Overall, I've been very pleased with the customer experience so far and am excited to continue working with them.
Donald · 22 April 2022
Agent replied
Thank you Donald for taking the time to leave a review of your experience as a landlord with Martin & Co. I'm really pleased that you recognised the responsiveness & professionalism of our team, in particular the great service you have received recently from Angela & Samantha. Thanks again Donald
★★★★★ 5/5
GoogleAngela Nicholson has looked after me so much since I moved in
Nothing has been too much trouble I moved to Haworth after several strokes and can panic about things
The help and understanding has been top quality and never once has a problem not been fixed
I had an issue with a sink in a brand new apartment cracking and she sent out two fantastic plumbers out got it fixed they were professional understanding and did a great job
I’m so privileged to have a professional team at Martin and co to rely on
Can’t recommend them high enough
My health and well being have improved due to there help and support
The company should be proud of Angela and the maintenance team they use
Thanks so very very much
Joseph · 22 April 2022
Agent replied
Wow Joseph that is brilliant news , thank you so much for the review I will pass on your comments to Angela and organise a special reward
kind regards
★★★★★ 5/5
GoogleWe were recommended Martin & Co by a neighbour and we're chuffed we took them up on their suggestion.
Friendly, helpful and always on the end of the phone, they were a pleasure from start to finish - and really wrll priced. Oh, and we sold our home in a day.
At what is one of the most stressful times of anyone's life, Martin & Co helped keep proceedings on track and our nerves in tact. We'd use them again in a heartbeat.
Special thanks to Kathryn and her team, who were brilliant throughout.
Ben · 22 April 2022
Agent replied
Thank you Ben for leaving us such a great review of your recent experience of selling your home through Martin & Co.
We recognise that moving home can be one of the most stressful times for people to contend with & that is why we have a dedicated sales progressor (Kathryn named above), to take as much of the stresses away from our customers who sell or buy a property through us.
That’s one of the reasons why we’ve recently been awarded the Gold Award by the British Property Awards, for being voted No 1 out of 16 Estate Agents in Bradford North 😄🥇🏆
Thanks again Ben for recognising Kathryn and our team, for helping you with your recent house sale. Gary
★★★★★ 5/5
GoogleJulie was the one to help us throughout the process and has been nothing short of exceptional. She was honest and approachable and helped every step of the way. For first time buyers an absolute star. Ican without a shadow of a doubt recommend Buchanans as THE group to go to.
Matt · 11 July 2024
Agent replied · 11 July 2026
Thank you so much Matt. Julie is an absolute star and I’m so pleased that she was able to help you to buy your first home. We hope you and Ellie get settled in and make some great memories together.
★★★★★ 5/5
GoogleI have been a tenant at Martin & co for almost 12 years and the team there have been 1st class particularly Denise Feather who without question is an excellent property manager so thanks Denise for taking care of me when needed and to say that tenants landlord's and Martin & Co are lucky to have you
The · 18 March 2024
Agent replied · 20 October 2023
Thank you for your fantastic review and for being a loyal tenant with us for so long. We appreciate your kind words and are privileged to have Denise on our team with her 20 + years experience of ensuring that our landlords & tenants … More
★★★★★ 5/5
GoogleShehzad and team thanks for you're help in selling our parents house for over 50 years it wasn't easy but they was efficient caring friendly
Susan · 5 July 2025
Agent replied · 5 July 2025
Thank you Susan, it’s great to hear that your experience of selling your parents home with our team here at Martin & Co, has been worthy of your five star review. … More
★★★★★ 5/5
GoogleHighly recommend the team at Martin and Co Saltaire Branch. On viewing a property I was greeted by Samantha who was very friendly and chatty. She allowed me to take pictures and videos as my husband couldn’t attend that day and gave me all the information in regards to securing the property. I knew immediately that I wanted the house so I didn’t hesitate to put in the application for it. Samantha rang me to inform me the landlord wanted to go ahead and I was over the moon. From then on, I dealt with Kathryn. She was polite, friendly and would call to keep me updated on the process. There were a few issues in regards to securing the house and Kathryn helped us with this. The whole process was easy from start to finish and everything could be done electronically rather than travelling to the office. I cannot thank Samantha and Kathryn enough for helping us secure our new home. Highly recommend.
Stacey · 28 March 2022
Agent replied
Thank you Stacey, we are very grateful for your recommendation thanks
★★★★★ 5/5
GoogleFirst time selling a house and Martin & Co were amazing throughout, the process was really stressful (not on their part) and Kathryn from sales was amazing, kept me updated and did a lot of chasing for me which helped me keep reassured and positive about the process, she is a gem to have at that place. I would recommend people to use Martin and Co 100%.
HannahGH · 18 July 2023
Agent replied
Thanks Hannah for your great review and for highlighting the fantastic job that Kat does for our customers when buying or selling a property, in helping them take away some of the stresses involved with this process. Thanks also for the recommendation, it’s greatly appreciated. Gary
★★★★★ 1/5
GoogleVery inaccurate in sending information and keep on changing what originally communicated, also very late in responding and cause lot of stress. Will not recommend
Krishnaswami · 14 August 2026
Agent replied · 15 August 2026
Thank you Krishnaswami for your feedback. We’re sorry to hear that you were disappointed with your experience.
We do, however, feel it is important to clarify that following the end of a tenancy, the condition of a property is assessed against the original inventory and check-in documentation. Where cleaning, damage or other works are identified at check-out, these need to be considered and dealt with in accordance with the tenancy and the appropriate deposit procedures.
We appreciate that the check-out and deposit process can sometimes be frustrating where there are differences of opinion regarding the condition in which a property has been returned. Our team aims to communicate clearly throughout and to ensure that any proposed deductions are supported by the relevant information and evidence.
We’re sorry that you feel you would not recommend our service, but we remain confident that the correct process has been followed and that the matters raised at the end of the tenancy have been handled fairly and professionally.
Gary
★★★★★ 5/5
GoogleI have had excellent support and guidance from carol stubbs. She has seamlessly integrated and managed various trades people for me as well has finding and vetting tenants. She is the epitome of a professional.
Farukh · 5 June 2026
Agent replied · 5 June 2026
Thank you Farukh for your wonderful review. We’re delighted to hear that Carol has provided such excellent support and guidance throughout your experience as a landlord with Martin & Co Saltaire.
It’s great to hear that Carol has coordinated and managed various property maintenance contractors and tradespeople, as well as finding and thoroughly vetting suitable tenants on your behalf. Delivering a professional and seamless property management service is exactly what we aim to deliver to our landlords, so it's fantastic to read that this has been your experience.
Carol will be especially pleased to read your kind comments. Thank you for placing your trust in Martin & Co Saltaire to manage your rental property, and for your valued recommendation.
Gary & team
★★★★★ 5/5
GoogleReally appreciate the support Mark / Julie and the team gave. Going the extra mile is an understatement. Setting up a Wattsapp group at the start of the process and giving real time updates no matter what time or day it is. Making a very stressful time for extremely smooth.
Allan · 11 July 2024
Agent replied · 11 July 2026
Thanks so much Allan. I’m really pleased that we were able to help a stressful time that little be easier for you. Thanks so much for letting us help with the sale. We really appreciate it.
★★★★★ 5/5
GoogleSafe House Insurance and his office have great attention to detail !
They found me a great rate on my F150 and house insurance. Also made me aware of several discounts I was eligible to get
Jorge · 18 January 2026
★★★★★ 5/5
GoogleMy experience with Aisha Ali at Martin and Co has been so helpful always so polite, helpful & kind. Any issues I’ve had very prompt responses, solutions and had it all noted down. I appreciate how responsive & efficient she is. Her telephone manner is always very well mannered.
Rina · 11 February 2026
Agent replied · 11 February 2026
Thank you Rina, it’s great to hear that your experience with Aisha is worthy of a five star review and that you have found Aisha’s service to be of an excellent standard.
Gary and team.
★★★★★ 5/5
GoogleI recently sold my house using Oulsnams Redditch, the staff were very professional at all times, Debbie has been amazing throughout my whole journey. The communication was spot on and nothing was too much trouble. Debbie supported me with the sale of my house and also with the stress that come along with the sale I can’t thank her enough for making the experience as smooth as possible.
Katie · 21 May 2023
Agent replied · 21 May 2026
Hi Katie! Thank you for the lovely 5* review! We are delighted to hear that everyone provided you with such good service and that you are pleased with how your transaction was handled with Debbie! It will be our pleasure to assist you again in the future! With very best wishes from all the team
★★★★★ 5/5
GoogleAbsolutely brilliant. Dawn is extremely knowledgeable, no frills just facts and she explains everything so well and clearly she held my attention all the way through.
Angela · 7 April 2026
★★★★★ 4.5/5
The Trusted AgentHappy with letting experience
I've used Martin and Co as a landlord to let out a new property recently. I've been very happy with the responsiveness, professionally and fast delivery that the team has to offer.
They're always quick to respond to queries and keep you updated on progress. They're also very pro-active and sort out issues before you even think of them.
Angela and Samantha in particular have been a massive help in getting the property up to shape and letting it out.
Overall, I've been very pleased with the customer experience so far and am excited to continue working with them.
Donald · 17 January 2022
Agent replied · 18 January 2022
Thank you Donald for taking the time to leave a review of your experience as a landlord with Martin & Co. I'm really pleased that you recognised the responsiveness & professionalism of our team, in particular the great service you have received recently from Angela & Samantha. Thanks again Donald
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
