Every review we hold for the Salisbury office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleRest assured we had the misfortune of dealing with your company. We arranged a viewing at your property in Ashley Heath and no one turned up to show us around. When we called, we were told we did not have a viewing as there was nothing in your diary?! No offer for someone to come and meet us. Not great customer serviceNegativeResponsiveness, Quality, Professionalism, Value
Scott · 27 August 2021
Agent replied
Dear Scott,
Please can you email me the details to Charles.lee@cartermay.co.uk and i will look into this straight away. I sincerely apologise that your appointment was not in diary. If you would be happy to send me the details and your contact information i will look into this with immediate effect.
★★★★★ 5/5
Google6* if I could. Thanks to Naomi & colleagues for excellent service & communications in the renting process. It’s the attention to detail that sets Carter & May above the rest.
Nigel · 28 July 2023
★★★★★ 5/5
GoogleI have bought and sold through Carter & May on several occasions and would never go to anyone else. Just can’t fault them in terms of professionalism, friendliness, helpfulness and excellent value for money. Would 100% recommend. Particular thanks to Charlie, who really does go that extra mile and genuinely cares! Julia.
Julia · 27 August 2020
★★★★★ 5/5
FacebookIf you think you've failed in investment I'm glad to introduce you to the most amazing manager MRS Taisha Carson . In fact all hope was lost until I met her, this amazing manager who changed my life within one week, My friends i will forever be grateful to MRS Taisha Carson for helping me recovered all my losses. Words cannot explain or express how grateful i am. If you are lost a lot in binary option trade give MRS Taisha Carson a trial… you can reach her via her Email: taishacarson025@gmail.comWhatsApp :+1(910)502-3651Facebook: Taisha Carson
Ntuthuko · 6 May 2023
★★★★★ 5/5
GoogleCannot fault the professionalism and commitment of Carter & May. We used them for a retirement home purchase in Salisbury and they were responsive, clear and organised throughout. A very useful and knowledgeable link between me, the sellers and lawyers.
Jessica · 6 May 2025
★★★★★ 5/5
FacebookWe've bought our new home thru Carter&May.
Ben has been fantastic with dealing with the seller. Kept us updated at all times and has been very professional and friendly.
Thank you Carter&May and Ben for helping us getting our new home🤗
Catalina · 1 June 2022
★★★★★ 5/5
GoogleThe carter/may team very helpful in every department in selling my house thank you carter/may.
Beresford · 13 January 2026
★★★★★ 5/5
FacebookBen at Carter and May managed my house sale and I couldn’t be happier with his extremely professional and friendly service! Ben was always easy to contact and kept me informed from start to finish. I am very grateful to be in my new home and can’t thank Ben enough!
Kelly · 17 September 2020
★★★★★ 5/5
FacebookBen at Carter and May managed my house sale and I couldn’t be happier with his extremely professional and friendly service! Ben was always easy to contact and kept me informed from start to finish. I am very grateful to be in my new home and can’t thank Ben enough!
Kelly · 17 September 2020
★★★★★ 5/5
GoogleAnother house successfully sold by Carter and May. Great service again
Rmpjames · 13 February 2026
★★★★★ 5/5
GoogleI am really happy with the service I have received from Carter & May. I received regular updates throughout the sale of my property, which were reassuring. Particular shout out to Tim, who stood out as having refreshingly honest and no nonsense approach. Thanks all!!
April · 27 August 2021
★★★★★ 5/5
GoogleExcellent service, Ben went above and beyond to help us with our move to Alderholt. We can't thank him enough, probably would not have moved without him.
Sean · 20 August 2023
★★★★★ 5/5
GoogleCarter & May have just concluded the sale of our mother's flat in Amesbury. The whole process, from initial contact to today's completion, was handled extremely professionally by Tim A-E and the team in Salisbury. We are very pleased with … More
Howard · 27 March 2025
★★★★★ 5/5
GoogleWe have recently brought and sold with Carter and May, which was managed by Ben.
Ben went above and beyond for us throughout the whole process. He was pro active, professional and always at the end of the phone to help. We would highly recommend Carter and May.
Mark · 20 October 2020
★★★★★ 5/5
GoogleCharlie has been absolutely amazing throughout the completion of buying my first property. Always responded quickly and was extremely personable. Charlie always took the time to explain everything we needed to know and kept me informed throughout. Highly recommend Carter & May especially Charlie!
Duncan · 24 August 2021
★★★★★ 5/5
FacebookCharlie has been absolutely amazing throughout the completion of buying my first property. Always responded quickly and was extremely personable. Charlie always took the time to explain everything we needed to know and kept me informed throughout. Highly recommend Carter & May especially Charlie!
Sophie · 23 August 2021
★★★★★ 5/5
GoogleBen is absolutely brilliant, we have never had to chase him for information, he has always been on top of everthing and he has done his utmost to help us with any queries or problems. The best estate agent we have ever used!
Sally · 16 September 2021
★★★★★ 5/5
FacebookThankyou to Ben from Carter & May for the professional and excellent service and regular updates on the sale of our house.
We would highly recommend Ben.
Cheers Ben
Tracey and Dave
Tracey · 23 January 2023
★★★★★ 5/5
FacebookJust moved into our new home, purchased through Carter & May. Not *quite* ready to contemplate moving again, but if we ever do, it'll definitely be with Carter & May. Exceptionally helpful, and (unlike most people involved with this business, it seems) actually do what they say they will! Thanks particularly to Holly, but the rest of you are ok too...
Jon · 3 April 2021
Agent replied
Thanks Jon, we hope you have settled in well to your new home, we will pass your kind comments onto Holly.
★★★★★ 5/5
GoogleBen was always there to support us throughout both our selling and buying of our properties. He was friendly, approachable and honest throughout the process, going out of his way to ensure we completed before stamp duty return. I would highly recommend Ben.
Morgan · 2 July 2021
★★★★★ 5/5
GoogleCarter & May have been handling our recent house sale and we have been really pleased with the results. They priced realistically (and exceeded our expectations), worked extremely quickly to get our house online, and booked viewings sensibly to minimise disruption to us.
Tim, Charlie and the rest of the team have been great throughout the (sometimes stressful, but not because of them!) process - highly personable, always on the end of the phone to answer questions, kept us informed, and went above and beyond to chase solicitors further down the chain when it looked like things might stall. I've no doubt that we wouldn't have got to exchange so quickly without their tireless efforts. Thank you!
Esme · 29 November 2022
★★★★★ 5/5
GoogleStaff were very helpful good communication
Anne · 13 February 2026
★★★★★ 5/5
FacebookCharlie, from Carter and May could not have provided a better service during the recent selling of my property. The circumstances under which it was sold was complex and difficult, but he persevered and we got there in the end. Well done and thank you Charlie, your commitment was outstanding.
Anne · 19 December 2017
★★★★★ 5/5
GoogleAmazing service! Tim went out of his way for us over the last 6 months of selling our property and searching for a new one. Thank you for putting up with us with our million phone calls and house viewings haha
Julie · 8 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
