Every review we hold for the Salisbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have nothing but praise for Carter and May. From Charlie Lee’s first visit and valuation through to completion, the service we have received is brilliant. The whole team is enthusiastic, polite, courteous and helpful, with sensible advice and excellent support. Charlie’s calm, confident approach and sense of humour was a real breath of fresh air. Our previous experience of estate agents hasn’t always been that great, but asking Carter and May to handle our sale was the best decision we could have made. We cannot praise the team enough for their efforts. Many thanks - Greg and Lynne Stacey.
Greglynne · 20 March 2017
★★★★★ 5/5
GoogleJust purchased a property from Carter and May. Charlie was attentive, efficient and friendly throughout. A pleasure to work with and kept things moving smoothly to completion.
Martin · 19 March 2020
★★★★★ 5/5
GoogleAmazing service from Tim and the team at Carter and May. Very helpful from start to finish with my first purchase a of a flat. Would definitely recommend.
Nick · 20 March 2019
★★★★★ 5/5
GoogleCharlie, Jake & Tim have been fantastically helpful throughout the buying process. As a first time buyer, they have done a great job in keep us up to date and informed of what needs to be done. We experienced a very challenging purchase with many curve balls cropping up, but the guys at C&M have held our hand through it and we are very excited to be moving into our new home.
Joe · 27 August 2020
★★★★★ 5/5
GoogleGreat estate agent. Ben has been extremely helpful, approachable and informative throughout the whole buying process.
Anna · 15 March 2022
★★★★★ 1/5
GoogleShocking and unprofessional behaviour from a so called “director” !!
UPDATE - Since posting this review about the shocking customer service, I received a call and harassing texts back from the same “director” threatening me with legal action unless I remove my review.
Anyone looking at posting an honest negative review, don’t let this company intimidate you.
Rob · 15 November 2022
★★★★★ 5/5
FacebookGreat experience selling with Carter & May. Tim and Holly kept me informed throughout the process and couldn’t have been more professional.
Ali · 9 October 2020
★★★★★ 5/5
GoogleWe recently moved into a beautiful property let by Carter & May. Naomi was fantastic, she went above and beyond. I would highly recommend them.
Melanie · 28 August 2019
★★★★★ 5/5
FacebookCarter and May were profesional and very personable. Jake and Charlie were always on hand to keep things going smoothly and keeping us updated. Would highly reccomend them.
Lee · 27 October 2016
★★★★★ 5/5
GoogleAfter discovering that Carter & May now operates in the Bournemouth area, I was pleased to to instruct Ben to sell our house.
Taking place over the lockdown period, meant that Ben had to go above and beyond to provide piece of mind for both buyer and seller.
Would thoroughly recommend Carter & May especially now they cover the Bournemouth area too.PositiveResponsiveness, Quality, Professionalism, Value
Richard · 27 August 2021
★★★★★ 5/5
GoogleBen Clark has just sold our house and I couldn't have wished for a better estate agent. He was very friendly and professional. He went out of his way to always give help and guidance. I trust him implicitly and if I needed an estate agent in the future I would definitely go to him. I would highly recommend him without hesitation.PositiveResponsiveness, Quality, Professionalism, Value
Ann · 27 August 2021
★★★★★ 5/5
GoogleBen and Jake from Carter and may have been amazing! Ben has done weekly updates and regular courtesy calls, he has assisted when we’ve had problems with the conveyancer and has really helped the process of buying a house run a lot smoother. I couldn’t recommend ben and the team at Carter and may enough. Will definitely be using them again!
Anna · 15 March 2022
★★★★★ 5/5
GoogleAbsolutely great service, Tim and Charlie were brilliant in communication and supporting our sale. Would thoroughly recommend, many thanks
Barry · 17 February 2021
★★★★★ 5/5
GoogleReally easy to deal with throughout the process. Had our offer accepted earlier this year and got the keys nine weeks later! 🔑 …
Louisa · 2 November 2024
★★★★★ 5/5
GoogleAbsolutely fantastic service from Charlie and the team at Carter and May.
The communication and professionalism were exceptional from start to finish. Highly recommended.
Wendy · 20 March 2019
★★★★★ 5/5
FacebookBen and Jake from Carter and may have been amazing! Ben has done weekly updates and regular courtesy calls, he has assisted when we’ve had problems with the conveyancer and has really helped the process of buying a house run a lot smoother. I couldn’t recommend ben and the team at Carter and may enough. Will definitely be using them again!
Anna · 9 January 2022
★★★★★ 5/5
FacebookBen and Jake from Carter and may have been amazing! Ben has done weekly updates and regular courtesy calls, he has assisted when we’ve had problems with the conveyancer and has really helped the process of buying a house run a lot smoother. I couldn’t recommend ben and the team at Carter and may enough. Will definitely be using them again!
Anna · 9 January 2022
★★★★★ 1/5
GoogleI had an appointment to view a house with this agent last week.
They delayed the appointment twice with the excuse "the seller can't do today" and assured we would be the first to view.
I then received a phone call advising me the house had been sold.
It was clear from the outset that their dealings were unprofessional.
Misleading and unethical!NegativeProfessionalism
Alvaro · 10 November 2021
★★★★★ 5/5
GoogleI have my home with them for nearly 6 years. They always make me feel part of a family, will help me in any matter, give their personal touch by using my first name, i will always use Carter and May and recommend them for buying and renting. Thank you especially to Jake, Naomi and Charlie. Look forward to many more years with you. Thanks for all you do
Sandy · 19 March 2020
★★★★★ 5/5
GoogleAs a conveyancer of 15 years alone in Salisbury, I have been so impressed with Carter & May. Charles, Jake and Tim are so proactive, and simply a pleasure to work with. Very proactive. I highly recommend them.
Tim · 24 January 2024
★★★★★ 1/5
GoogleI had an appointment to view a house with this agent last week.
They delayed the appointment twice with the excuse "the seller can't do today" and assured we would be the first to view.
I then received a phone call advising me the house had been sold.
It was clear from the outset that their dealings were unprofessional.
Misleading and unethical!NegativeProfessionalism
Alvaro · 27 August 2021
★★★★★ 5/5
GoogleJust moved into our new home, purchased through Carter & May. Not *quite* ready to contemplate moving again, but if we ever do, it'll definitely be with Carter & May. Exceptionally helpful, and (unlike most people involved with this business, it seems) actually do what they say they will! Thanks particularly to Holly, but the rest of you are ok too...PositiveResponsiveness, Professionalism
Jon · 27 August 2021
★★★★★ 5/5
GoogleThe service from Charlie and team surpassed all our expectations - they are friendly, professional, helpful, responsive and communicative. We can't recommend them highly enough!
Ariane · 20 March 2016
★★★★★ 5/5
GoogleWe asked several local agents to evaluate our property and Carter & May stood out from the rest because of their friendly down to earth approach. Throughout the sales process they were always available to discuss the progress of the sale and always prepared to 'go the extra mile' like reading the meters or contacting the buyer's solicitor to expedite queries etc. I would highly recommend them to both buyers and sellers.
Jackie · 28 August 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
