Reeds Rains, Salford reviews

★★★★★ 5/5

Google

Courtney was great. Really fast replies and made our move in quick and easy!

Olivia · 30 July 2024

★★★★★ 5/5

Google

The level of professionalism from Sophie, Adrar and Nick was just exceptional. What impressed me most was the way you went about the entire process from start to finish; you kept me informed and up-to-date every step of the letting journey through those regular emails, text and phone calls. You also provided me with information on Landlord Insurance Providers without breaching regulations by not recommending anyone to me which I felt was very professional indeed. You gave me room to make my own decisions about contractors to do gas and electrical certification for the house. Now I have an excellent tenant in place for a good rental income. Thank you guys for your exceptional service. You are greatly appreciated for your commitment to good customer service and I cherish that experience. Well done TEAM SALFORD! I am proud you ALL!PositiveResponsiveness, Quality, Professionalism, Value

Marshal · 22 June 2021

★★★★★ 5/5

Google

Very professional service. A pleasure working with Sophie and the team at Reeds Rains.

James · 31 May 2024

★★★★★ 5/5

Google

Reed Rains are amazing and want to say thank-you for all your help and support since I have moved in with the maintenance issues that needed resolving. You have provided such a supportive and efficient service and am so grateful for this. I would also like to thank the landlord for being so responsive in helping deal with these issues, which is greatly appreciated too. Thanks so much again and Reed Rains is by far the best letting agent I have been with so far and having a great landlord is amazing too.PositiveResponsiveness, Quality, Professionalism, Value

Joanne · 28 August 2020

★★★★★ 5/5

Google

We would like to thank Kath from the Salford office for the handling of a recent transaction we had. Everything from the beginning till the end was done professionally. Kath managed all aspects and details of the transaction and were very patient, efficient and supportive throughout. Without her input the completion of the transaction would have not been possible, given also the timing deadline we had. Kath had to take on board many of the tasks of the other parties involved to achieve this result. We will definitely use Reeds Rain again and we would highly recommend Reeds Rain Salford.

K · 22 June 2020

★★★★★ 5/5

Google

What a service!!! Well done to Ben and the team at Salford. Regular updates, very friendly and always available to answer any questions. If I could give 6 stars I would.

Glenn · 18 January 2023

★★★★★ 5/5

Google

My girlfriend and I were moving to the area for work and once we had found a house we liked online, the rest of the process was smooth sailing thanks to Sophie. The viewing went well and she was able to answer all our questions on the day. We put our names down for the house and Sophie was the memeber of staff that followed our application from start to finish. References were done quickly and all other documention was done via email which was usful for us as we were moving from Teesside. Any time we had any questions we knew we could ring the Reeds Rains branch, and we would be put through to Sophie as she knew what stage we were at in our application. She also arranged a meeting with our new landlord at his request and even after moving in, made sure we had settled in well and checked we had no further issues. Its been a straightforward move which we really appreciated having moved a fair distance.

Rob · 19 January 2020

★★★★★ 5/5

Google

We would like to thank Kath from the Salford office for the handling of a recent transaction we had. Everything from the beginning till the end was done professionally. Kath managed all aspects and details of the transaction and were very patient, efficient and supportive throughout. Without her input the completion of the transaction would have not been possible, given also the timing deadline we had. Kath had to take on board many of the tasks of the other parties involved to achieve this result. We will definitely use Reeds Rain again and we would highly recommend Reeds Rain Salford.

Kar · 19 January 2020

★★★★★ 5/5

Google

Very happy to recommend, Stacey, Ben and Vanessa have been brilliant.

Phil · 13 January 2026

★★★★★ 5/5

Google

I’m very happy with the service provided by reeds rains in helping me secure an apartment, impressed with the reedsrain propoly website and how the activity progress and actions are set up. Also I can’t thank the Letting agent (Courtney Senior) enough , the agent’s professionalism throughout the process were truly commendable. Everyday I and my partner were updated about each progress and whatever needs to get done. We didn’t even have to make a single call or chase after anyone and it was all stress free throughout the process 👍

Mohamba · 17 November 2024

★★★★★ 5/5

Google

Sophie and the team did a great job and I will definitely use them again. They are really knowledgeable and always willing to help move things along smoothly. Great service.

Jonathan · 9 December 2024

★★★★★ 5/5

Google

We had used Reeds Rains Salford 2 years ago to find tenants for our property, and it had been a positive experience, so we decided to use them again when we were one again looking for tenants. Again, Reeds Rains found us tenants within a reasonably short time and dealt with the practicalities and legalities efficiently. We were impressed with the thoroughness of the checks they conducted, and appreciated their taking time to explain the steps they were taking. However, what most impressed us was the additional help they offered when unforeseen difficulties arose when the new tenants moved in while we were abroad on holiday. Stephen, Ben and Sophie did much more than they were obliged to do in trying to resolve the difficulties, and continued to support us after we returned home from holiday. Ben in particular was in regular contact with us and the tenants, and helped us to work through the outstanding issues. We felt very supported by him. It struck us that the way the Reeds Rains staff dealt with the problems that arose showed that they have a wealth of experience in dealing with landlords and tenants and that their skills are not just practical but also diplomatic! Thanks once again to Reeds Rains Salford. Reeds Rains Salford recent found us tenants when we decided to rent out our house. Our first meeting was with Stephen Yearsley who came to our house to discuss our plans. He was polite, courteous, and explained everything very clearly. He was completely 'straight' and nothing like the stereotypical smary used-car-salesman-like estate agent we all dread! He explained our options and the different services offered by Reeds Rains, and took time to answer all our questions. He obviously knew his stuff. Tenants were found within a matter of days, at which point Haleema Sarwar took over doing all the pre-letting checks, contract, standing orders etc. Over the weeks we were in contact with Haleema, she was likewise extremely courteous, patient with our many questions and anxieties, she liaised efficiently between the tenants and ourselves, and she dealt competently with all the practicalities and legalities. Overall, dealing with Reeds Rains Salford was a positive experience. I would certainly recommend them to anyone looking to rent out their property. Thanks Reeds Rains!

Janis · 19 January 2019

★★★★★ 5/5

Google

Many thanks to Sophie and the team at Reeds Rain’s Salford for amazing service delivered with the caring skills in setting me up with all the necessary details, keeping me informed and up to date in the lead up to renting it out my property! You’re a star Sophie!

Stuart · 19 November 2023

★★★★★ 5/5

The Trusted Agent

Excellence dedication and friendly staff

Its been a long journey with many ups and downs but if it had not been for reeds and rains in salford and the kind staff we couldnt have completed this sale. The manager Ben and his staff members, especially Nick Bleasdale, did and excellent job to sell our property. They both showed determination, excellent commitment, and professionalism though out the 2-3 years marketing our property. Thank you Ben for being there from the start and thank you nick for getting us to the finishing line. Most of all thank you Ben, for all your kind words and guidance in selling our land we wish you every success in the future and i will be sure to recommend you to my friends and family.

Zahra · 16 April 2018

★★★★★ 1/5

Google

Now, can you explain to me whats the point of having an office if a potential client/customer walks in looking for some sort of guidance and help towards renting flats in the area and what you tell the customer is "EvERyThInG iS oNliNe". I know everything is online, i came to your office to talk to an actual human. Absolutely incredible.

Stanislav · 15 February 2024

★★★★★ 5/5

Google

I will recommend these guys as I had a very good experience with them. I was kept up to date at all stages of the process. Nick was prompt in responding to his emails. Well done team!PositiveResponsiveness, Quality, Professionalism

Rajiv · 22 June 2021

★★★★★ 5/5

Google

Very helpful, friendly, nothing too much trouble

Reggie · 13 January 2026

★★★★★ 5/5

Google

I bought a three bed semi detached house on Lancaster Road in Salford in April 2016. I chose Reeds Rains to help find tenants. Letting Agent Haleema remained very helpful and professional throughout the whole process. She didn't let me handover the keys to the tenant until their legal status to remain in the UK was confirmed by the Home Office and this task was done by her who always tried her best to speed up the process.The tenants were trustworthy and looked after my property in the best possible manner. I am happy with the service of Reeds Rains Salford especially Haleema and I will definitely recommend this agent for finding tenants. I am also prepared to find my next property through Reeds Rains.

Sajid · 19 January 2017

★★★★★ 5/5

Google

It has been nothing but a pleasure since the sale of my house was passed over to Ben and the Salford team. They were always fast, friendly and efficient. Ben has a great skill for managing difficult situations and being a calming influence when the panic associated with selling kicks in. Ben was also a great help in holding solicitors accountable and having difficult conversations so I didn't have to. I can honestly say he helped take the stress out of the process! Thanks Ben!

Gemma · 19 January 2017

★★★★★ 5/5

Google

Excellent and professional service. Great to deal with, highly recommended.

William · 13 December 2025

★★★★★ 5/5

Google

Kath from Reeds rain in Salford has been very helpful. She kept on top with the seller and my self the buyer. I had a deadline and kath helped push things along to where the seller agreed to exchange and complete on Friday. After waiting over 3 months due to covid and many delays I finally collected the keys. Thank you very much kath With kind regards Mr singhPositiveProfessionalism

Harpreet · 28 August 2021

★★★★★ 5/5

Google

We booked a financial mortgage assessment appointment and found Nick and Emily very professional and well organised. The appointment was very helpful and gave a lot of insight into buying our next property. Nick made us very welcome and has great customer service skills.

Nick · 19 January 2019

★★★★★ 5/5

Google

Courtney senior who dealt with mine and my partners move was 10/10, we had a lot of complications due to me being self employed and though it would never get resolved but she was patient and gave us the right guidance on what to do etc, finally got the keys to our new place and couldn’t be happier 👌 …

Tyron · 20 April 2025

★★★★★ 1/5

Google

Incredibly poor experience with this estate agents. Initially we had a great contact who was very supportive and helpful, however, when she went on maternity leave the service we received was awful with unprofessional staff, no support ending a tenancy and hours spent chasing for responses before having to file a claim myself (despite having paid for them to do it). If you're looking for a local agent I'd recommend looking elsewhere. (Also incapable of taking feedback and make excuses which aren't relevant to the problems faced...)NegativeResponsiveness, Quality, Professionalism, Value

Emma · 22 June 2021