Reeds Rains, Salford reviews

★★★★★ 1/5

Google

Worst Agent Experience - Salford Branch Only I’m a satisfied Reeds Rains customer and have had great experiences with other branches, but Nick Bleasdale at the Salford branch is one of the worst agents I’ve ever dealt with in this company. Given only 3 hours’ notice for a viewing on 31st Jan. Arrived at 12pm as instructed but: - Never told it was an open viewing (10-12 people there) - No access code provided for secure building entrance - No contact number given - Waited outside 10 minutes until someone let me in Emailed Saturday afternoon expressing interest and asking about deposit-free option. No response until Monday - 42 hours later - just “property has been taken.” Travelled over an hour each way for nothing. If it was first-come-first-served, why wasn’t I told at the viewing? Complete waste of time and money. Zero transparency, zero professionalism, zero respect for tenants’ time. Nick Bleasdale’s service is appalling compared to other Reeds Rains branches I’ve dealt with. Extremely disappointed with Salford branch specifically.​​​​​​​​​​​​​​​​

Asher · 13 February 2026

★★★★★ 1/5

Google

Waste your time letting you view properties they will not rent to you if you receive housing benefit. Instead of pretending to not discriminate , just be upfront and deny a viewing . Also was told properties went to other viewers and they are both still advertised 2 months later . Since you have replied I'd like to add you stated in emails that either id pay 1 year upfront or require a gurentour. I have no debts and a 914 credit report . You only accept benefits with either one of those conditions as you stated via email .

A · 28 July 2024

★★★★★ 5/5

Google

I am living overseas, manage rental matters of my flat in Salford relies on the services of reliable estate agent. Sophie and her team provided great services to every rental issues. The responses to my enquiries were always promptly and …

Robin · 13 November 2025

★★★★★ 5/5

Google

I had an excellent experience working with Courtney during my rental house movement. She was professional, approachable, and always quick to respond to my questions. Courtney went above and beyond to ensure the process was smooth and …

Ashwin · 13 October 2025

★★★★★ 5/5

Google

Sophie was amazing. She went above and beyond to make our letting process stress free. Thank you so much

Tim · 23 March 2026

★★★★★ 5/5

Google

Perfect customer service from viewing the house to moving in. Courtney was a big help throughout the whole process.

Kyle · 13 March 2026

★★★★★ 5/5

Google

Courtney has been so helpful with our new rental

Emily · 23 May 2026

★★★★★ 5/5

Google

The service rendered by Courtney who is a member of staff of the letting agent was great. I think what i loved most was the communication channel which was very open with real time updates regarding our application and prompt response. I would definitely recommend.

Dimeji · 1 August 2026

★★★★★ 5/5

Google

My whole renting process with Courtney was smooth with constant clear communication in Salford area.

Timi · 13 March 2026

★★★★★ 5/5

Google

The staff at reeds rain were very informative, specifically Courtney who we spoke with for a large portion of the process. She had the answer to all questions we had, she kept us updated on the process of the application and was very polite and lovely to talk to in general.

Olly · 9 June 2026

★★★★★ 5/5

Google

I am glad with the service. Courtney helping my case actively. As this case took a long time to complete. I would like to thank you for her effort. I wish the best for all the staff also.

Joanna · 15 August 2026

★★★★★ 5/5

Google

Sophie has done amazingly helping my rental property to find a new tenant and all sorted! Highly recommend their service, Reeds Rain is best!

Leo · 13 November 2025

★★★★★ 5/5

Google

All the staff very helpful and professional. Specially Courtney help me throughout the process always available replying all mails and guided me through all processes and documentation. I have got a really beautiful apartment in salford at genuine price. Thanks

Sunny · 22 July 2026

★★★★★ 1/5

Google

Extremely disappointing experience. Communication was inconsistent throughout, with different information being provided at different stages of the process and important details only becoming clear much later down the line. As a buyer, this created a huge amount of unnecessary stress, uncertainty and wasted time. I found the service lacking in transparency and professionalism, particularly around expectations and timelines, and ultimately lost confidence in the advice and information being provided. Would strongly recommend getting absolutely everything clarified in writing before proceeding with anything through this branch or not buying through them at all.

Holly · 23 May 2026

★★★★★ 1/5

Google

Very slow and poor communication. I constantly have to chase up to get information regarding the keys to the property and there's constantly excuses. Property was supposed to be ready to move in November, it's currently 6th of December and we still don't have keys or tenancy agreement. Excuses with property needs work, property needs certificates, tenancy team is sending agreement over shortly, we're chasing the tenancy team... Meanwhile I'm loosing money because I have to pay to my current landlord extra rent, new property landlord is not getting paid because agency is not capable to send tenancy agreement. Whole process is slow, communication is poor, if you do not chase daily, you'd not get any information at all.

Dimitri · 6 December 2024

★★★★★ 5/5

Google

Courtney has been a massive help in getting me moved and settled into my new rental 😁 …

Nat · 13 November 2025

★★★★★ 5/5

Google

Courtney from Reeds Rains had been a gem with me and my partner. Always helpful and available for us and our questions throughout the whole process of our new rental. Big thanks to her and her colleagues.

Alice · 18 June 2026

★★★★★ 5/5

Google

We had stacey finch valuation manager from Reeds and Rains looking after our property she was amazing friendly very helpful and helped us get best price for our home, if there was ever a problem I would call or txt stacey and she would get back to us with answers and help a fabulous service many thanks stacey 😀 …

Stuart · 13 December 2025

★★★★★ 5/5

Google

Courtney Senior has been an absolute pleasure to work with as a Lettings Negotiator. As a tenant, I’ve experienced excellent service from him throughout the entire process. He was professional, approachable, and always quick to respond to any questions or concerns I had. His attention to detail and genuine care for both tenants and landlords really stood out. I couldn’t have asked for a better experience and highly recommend him to anyone looking for a seamless and stress-free rental process.

SM · 16 October 2024

★★★★★ 5/5

Google

The lettings team at Reedsrains Salford office have exceeded my expectations with their excellent, knowledgeable , and helpful prompt delivery of service. It’s not my first time to let out a property through an estate agent. When I approached Reedsrains at the Salford office, I expected a good professional service. I was pleasantly surprised by the top class professional approach, excellent and thorough administrative efficiency, and excellent results in getting both properties let out. And at the asking price! So impressed was I that instead of just an introductory service, I’ve changed it to a full management contract. And they have not disappointed. Special thanks to Adrar and manager Steve.PositiveResponsiveness, Quality, Professionalism

Margaret · 28 August 2022

★★★★★ 5/5

Google

I had an excellent experience with the agency, largely thanks to Sophie, who handled the entire process. From the very beginning, her attention was impeccable. She took care of every detail with professionalism and efficiency, making everything much easier than I expected. Sophie was always available to answer my questions and guided me step by step, ensuring the process was as smooth as possible. Not only did she work to find me a good tenant, but she also made sure all the paperwork and legal aspects were in order. Her dedication and excellent service make me highly recommend this agency, especially because of Sophie’s professionalism and personal touch. I am looking forward to our continued relationship together. Thank you for making everything so easy!

Sara · 9 October 2024

★★★★★ 5/5

Google

This is a real shout out to Sophie and Courtney who managed the transfer of my property from a different company to Reed Rains. The transition was seemless and the property was rented out in no time. They kept an open communication with me through the process and were easily contactable when i had questions or doubts. Really important to have this sort of communication when the LandLord is additionally overseas. Credit to them indeed! I look forward to working with them and their organisation. Very impressed I am !

Bibian · 23 September 2024

★★★★★ 1/5

Google

Had the house on the market for 2 months with Reeds Rains and got nothing, switched to Hills and they had the house sold within 2 days without them even posting the house up anywhere! One of the agents also admitted to stealing and opening post from another property but justifying it saying the house is empty. There is so much emotion when selling houses so please be careful who you trust, these people will have the key to your house!NegativeResponsiveness, Quality, Professionalism

Elen · 22 June 2022

★★★★★ 5/5

Google

Kath at Reeds Rains Salford was brilliant with the sale of our property. She was extremely professional and pro-active, always chasing for updates for us and helped ensure a quick and efficient sale process that was stress-free. The whole team are great here, Nick too was brilliant to deal with. Would thoroughly recommend to anyone considering selling their property in the area. Definitely the best estate agents we have ever dealt with. Thank you for making selling our property be an enjoyable rather than stressful experiencePositiveResponsiveness, Quality, Professionalism, Value

Samantha · 28 August 2021