Every review we hold for the Salford office, from every platform, shown as written. First names only.
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5/5
GoogleWe decided to sell one of our well maintained, fully equipped and 'ready to go' rental properties in Salford. Having been appreciative of the service offered by the Reeds Raines Salford branch on Littleton Road on a previous sale, we decided once more to ask them to market the property on our behalf. Lewis Sewell visited and his valuation was at the top end of the market for the type of property and the location. His professionalism, local knowledge and clear explanation of Reeds Rains' terms and conditions gave me the confidence to put the sale once again into the hands of his branch. After the initial formalities, we were impressed by the efforts of Kathryn, (overseeing the sale), Ben and Nick, to arrange and manage viewings and how they kept us 'in the loop'. Kathryn and the team dealt with our queries in a prompt and customer friendly manner. From the branch's list of potential but-to-let investors and other interested buyers, some 20+ viewings took place within 2 weeks of the property going on the market. One investor made an offer more than 10K above the asking price. Completion was yesterday. Our thanks go to all the Littleton Road team for their excellent work and valued customer service on our behalf, in bringing about the stress-free sale of our property.
David Β· 18 January 2021
Agent replied Β· 18 January 2024
Thanks for the feedback David, I am sure the team will be delighted to hear your comments. All the best for the future, and if you need anymore assistance please give us a call :)
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5/5
GoogleGreat experience letting my apartment with Sophie and Courtney!
After ongoing poor experience from another agent this was a breath of fresh air. Communication was excellent and I was kept updated on every stage of the process. Thank you!
Lauren Β· 13 February 2026
Agent replied Β· 13 April 2026
Great to hear Lauren! I'm glad we have been able to show you a great client experience. Ben Eastham - Branch Manager
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5/5
GoogleHassle free expirience renting our property out for the first time thanks to Sophie Shepherd from Reeds Rains. All info given at the beginning so there were no surprises and they are quick to repsond to any questions.
Elliot Β· 28 July 2024
Agent replied Β· 27 August 2024
Brilliant review thanks Elliot! :) I'm glad to hear Sophie has provided you with much detail at the outset of the process as I know it can be a bit daunting with everything that is needed but we are here to help and make it as smooth as possible - Ben Eastham, Branch Manager
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5/5
GoogleThe service was really professional and satisfied .especially of Courtney , She always gave me the professional knowledge to solve the problem for me.
Wong Β· 23 May 2026
Agent replied Β· 23 June 2026
Many thanks for your kind words Wong Leong. The team are always happy to hear. Ben Eastham - Branch Manager
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5/5
GoogleWell, What can I say?
Steve Yearsley, Lettings Manager, was Fantastic throughout my 6 years as a landlord. If there were ever any problems arising from the tenants, things were soon "Nipped in the Bud" Everything always ran smoothly.
When it came time to sell, Ben Eastham stepped in, delivering on his promise to have my property sold within a couple of weeks. He has a great knowledge of the area and Clientele, (as do they all). I still owe you a Gin Ben, You were Brilliant! x
The gorgeous Emily sorted out the very best deal of a new Mortgage for me. She was amazing!
A big thank you to the rest of the staff, Kathy, Nick, Stephen, Haleema, and not forgetting "wonderboy" Lewis Sewell. Apart from being Fab at your job, you make a mean Cuppa!
If I had any doubts or any concerns, I knew I could pick up the phone and talk things over with the team time and time again. I must have driven them nuts! A Massive thank you to you all, you are amazing. I highly recommend Reeds Rains above all else. I have used these guys since 1994 and have never been disappointed.
Tracey Β· 19 January 2018
Agent replied Β· 18 January 2024
Hey Tracy I will definitely hold you to that Gin! We will all miss you not being a landlord anymore but I hope your happy and settled in your new home? Sorry I didn't come and help you clean, I would have come and helped if it was in Salford...honest ha ha :)
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5/5
GoogleJust wanted to share my experiences having used Reeds Raines in Salford for a couple of years. I have been extremely pleased with the professional but personable service which I have received from the staff in the Salford Office.
I must mention Sophie, the young lady who has gone the extra mile to reassure me during a difficult time with getting contract sorted with tenants. Sophie always rang back when asked and was always pleasant and knowledgable and dealt with tenants efficiently and professionally. She has given me the confidence to continue to us the Salford branch at Reed Raines to manage the property I rent out to tenants particularly when the head office failed to sort out the renewing contract. But I'm pleased to say Sophie and the team at Salford managed to sort things out in a very pleasant manor and nothing seems to much trouble. I don't need the hassle of having to worry about the rented property, so I have the confidence that the Salford team are on the case. Well done Sophie and the Salford Branch you have been extremely helpful, a big thank you for all your hard work over the last few months.π
Sheela Β· 19 January 2018
Agent replied Β· 18 January 2024
Thanks for your review Sheela! I am sure Sophie will be pleased with your feedback as much as I am :) Ben Eastham - Branch Manager
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5/5
GoogleWe have felt very well looked after throughout the whole process of renting out our property. Responsive, helpful and great advice. Thanks
Hers Β· 23 May 2026
Agent replied Β· 23 June 2026
Great to hear! Many thanks. Ben Eastham - Branch Manager
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5/5
Googleprofessional viewing from Oliver, was great with any questions had about the place . Would recommend if youβre looking for a living home in the Salford.
Simon Β· 12 April 2026
Agent replied Β· 23 June 2026
Great to hear this Simon. Thankyou for taking the time to comment. Ben Eastham - Branch Manager
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5/5
GoogleCourtney was in charge of my move in process , it was Very organized , the move in was very smooth any issues with the referencing was very easy to get into contact , from all the agencies I worked with in the past Reeds Rains Estate Salford was the best
Maria Β· 9 January 2025
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1/5
GoogleDon't bother. 9 and a half months since getting an offer from a first time buyer with no chain and it still hasnt sold. Pathetic place.
Nicksbang Β· 13 March 2026
Agent replied Β· 13 April 2026
Hi Nick. I am sorry to hear your experience hasn't been great because customer service is very important to us. However during the conveyancing process there can be many delays that are completely out of our control as an estate agent. I can see however though that Nick has been in constant communication providing regular updates and chasing the solicitors on each point that has caused delays so that's great! I can see he is also still working hard on the last delay for you that was out of his control and he will continue to do this for you to get it across the line. Ben Eastham - Branch Manager
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5/5
GoogleSophie helped me rent out my property through Reeds Rains, as a first-time landlady. She assisted with my many questions and put my mind at ease. I've now secured my first tenants, and I'm using the fully managed service at Reeds Rains. :)
Silent8 Β· 13 October 2025
Agent replied Β· 13 April 2026
Great news to hear! Sophie will be pleased with the feedback. If you need anything in the future just let us know. Ben Eastham, Branch Manager
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5/5
GoogleCourtney provided exceptional service from start to finish. Extremely professional and informative of the process of becoming a tenant. I would definitely recommend π β¦
James Β· 13 March 2026
Agent replied Β· 13 April 2026
Great to hear you are happy with the service James :) Ben Eastham - Branch Manager
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1/5
GoogleThe truth is that poor professional practice can have serious consequences in peopleβs lives: loss of money, time, and energy. I know this is a harsh statement, but it reflects the quality of their professionalism.
Amparo Β· 13 December 2025
Agent replied Β· 13 April 2026
Hi Amparo. I have tried to call you on numerous occasions to resolve the dispute between yourself and the vendor. However we cannot be held accountable for a dispute between yourselves. We have been in constant communication with yourself β¦ More
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5/5
GoogleFrom beginning to end the whole experience with Reeds Rains was great
The photography and advertising were spot in, we had 6 viewings in the first week of the house going on the market and numerous offers. Needless to say the house was sold within 2 weeks.
Nick at Reeds Rains kept us informed all along the way and responded rapidly to any e-mails I sent, which ended up being quite a lot towards the end.
The web site and the process chart we also found really useful
Would highly recommend as they are very professional at what they do
Many thanks
Mikey Β· 24 March 2023
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5/5
GoogleVery pleased with my choice of Reeds Rains. Sophie and Steve went above and beyond to help me manage my property. We didn't have smooth sailing with the tenants I brought in to the property, and not only they have managed the situation, they gave me all the support I needed. As soon as we were able to get new tenants in, Sophie worked fast and efficient and now house is let and secured by Reeds Rains. I would strongly recommend them. Stevie, Sophie, you're an absolute dream team.
Anna Β· 22 February 2023
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5/5
GoogleSold two properties so far with this branch 3rd one pending Lewis was my contact and after first one sold advised me to go to auction where the buyer pays most of the fees .One already sold and 2nd one pending deposit I must admit when he advised auction at a lower price i was a bit dubious but they sold TRUST IN HIS EXPERTISE you'll benefit
Jeffrey Β· 19 January 2019
Agent replied Β· 18 January 2024
Brilliant news to hear Jeffrey thanks! I'm glad you have found the online auction successful. Ben Eastham Branch Manager
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5/5
GoogleI have now used Reeds Rains , Langworthy Road for the fourth time and as always I am delighted with the result! They helped me with various aspects: property purchase, renting and sale . The service I got was always exceptional, very professional and friendly at the same time. I highly recommend Reeds Rains. Special thanks to Ben , Kath, Stephen, Haleema, Nick! Sorry if I forgot anyone else!
M Β· 19 January 2017
Agent replied Β· 18 January 2024
Thanks Maria I am glad to hear how happy you are with the service. Don't forget us and I'm sure we will cross paths again hopefully :)
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5/5
GoogleEverything went through smoothly and I was kept up to date at all times with the process. Courtney has been amazing with getting back to me and keeping me updated and has been so helpful and made the stressful process of moving a lot easier! Thank you!!
Joanne Β· 5 December 2024
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5/5
GoogleExcellent service throughout. Sophie S managed the letting of my property with outstanding professionalism and efficiency. Her communication was clear, timely, and supportive at every stage. A well-deserved 5-star rating.
Raman Β· 13 December 2025
Agent replied Β· 13 April 2026
Great to hear Raman. I will be sure to pass the comments onto Sophie who will be delighted to hear. If you need anything in the future we are here to help. Ben Eastham - Branch Manager
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5/5
GoogleI cannot speak highly enough of the exceptional service provided by Sophie Shepherd and Courtney Junior at Reeds Rains Salford. From the very first interaction, Sophie demonstrated professionalism, warmth, and a genuine commitment to making β¦
Rashel Β· 13 October 2025
Agent replied Β· 13 April 2026
Hi Rashel, what a great read your review was! I will be sure to pass on my thanks to Sophie and Courtney for providing such a great customer service. Ben Eastham - Branch Manager
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5/5
GoogleCourtney has been brilliant!
Joni Β· 18 April 2025
Agent replied Β· 4 May 2025
Great to hear thanks Joni! Courtney will be glad to hear when I make her aware. Ben Eastham - Branch Manager
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5/5
GoogleWe had great service fronm Stacey at Reeds Rains throughout the sale of our house.Stacey was professional, friendly , knowledgeable nad gave five star service throughout the process, well done and thanks Stacey !
Dave Β· 24 March 2025
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5/5
GoogleThanks for making our move in smooth and easy. We really appreciate it
Emmanuel Β· 23 March 2026
Agent replied Β· 13 April 2026
Hi Emmanuel. No problem, I am glad to hear we have made your move in smooth and easy. All the best. Ben Eastham, Branch Manager
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5/5
GoogleI was really impressed with the lettings service at reeds rains. Sophie was really helpful andΒ knowledgeable.
Tara Β· 13 August 2024
Agent replied Β· 27 August 2024
Thanks for the feedback Tara! I will be sure to pass this onto to Sophie who will greatly appreciate the comments :) Ben Eastham, Branch Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.