Placefirst Lettings Manchester reviews in Salford

★★★★★ 3/5

Google

Poor mix of tenants in the one and two bedroom flats, won’t rent the upstairs one bedroom to single people and pets but they have rented to a couple with a toddler, three people in a one bedroom flat!!!! Public areas are spoilt by people allowing their cats to use them as a toilet and no one cleaning up behind them!! Houses lack storage space nowhere to store bedding or towels, and nothing to hang the curtains from. No bathroom cabinets or towel rails all adding to the expense of moving. House is quite cold so need to leave heating on all the time, radiators are a little inadequate for room size ,

Kristina · 8 June 2019

★★★★★ 1/5

Google

The most terrible customer service I had experienced in my life. When staring to apply for a property in Cross Heath Grove, Leeds, I was informed to provide my bank statement. I don’t have a problem of providing to them but the using purpose and the eligibility criteria weren’t clear, so I contacted them for clarification. The woman who picked up the call was soo rude and arrogant to me. She didn’t explain for me but only repeated that they want my bank statement with a very impatient tone and cut the line to shut my up when I was still talking. I was really hurt and upset…I felt like I wasn’t treated like a human being who deserve respect.

Michelle · 11 August 2022

★★★★★ 1/5

Google

rude and misleading both on email and over the phone. do all you can to avoid renting here.

Jordan · 13 October 2025

★★★★★ 5/5

Google

It's been amazing we fell in love with the property and think it will be a great start to our home journey. Every interaction with the team has been simple, personal and brilliant

Ian · 29 April 2025

★★★★★ 1/5

Google

I had an awfull experience with placefirst gell street.They never fix anything on time .It assured you won't get your deposit back from them .

Aswathy · 15 July 2025

★★★★★ 5/5

Google

I had a wonderful experience working with Abbeygail and Mohammed from the beginning to the end of my house search and I am glad it went through at the end of the day. They were very polite, friendly and helpful. I will recommend to any one looking for a nice property in a nice location.

Ayo · 26 April 2024

★★★★★ 5/5

Google

Placefirst have been very quick and patient throughout this process so far. Me and my partner explained out situation and Placefirst was very helpful and have my us feel very comfortable in renting with them. I would highly recommend people use Placefirst when renting.

David · 13 October 2024

★★★★★ 5/5

Google

I live in one of the fantastically developed Welsh Street properties, the house is secure and energy efficient with all new fittings, the whole area is receiving the same treatment so it is a community rising from dereliction. Close to Sefton Park, Lark Lane and Liverpool there is a real buzz here now. My experience dealing with Place First is that they are a great organisation who really care about it's houses and tenants.

Ian · 8 June 2019

★★★★★ 1/5

Google

Should be 0 stars. Reported a leak last year, kept getting dismissed as condensation, multiple contractors came out and confirmed it was a leak, still no action from place first in resolving the situation, it’s damaged personal items as well as having an affect on our physical and mental health. DO NOT RENT WITH THIS COMPANY, they are just money hungry and don’t care about they’re tenants at all.

Daisy · 8 April 2023

★★★★★ 1/5

Google

Terrible experience, had issues with them recognising rent being paid and accusing us of being late for months. the same thing happened in April via email but was since sorted and was told not to worry anymore. woke up today to a Section 8 notice for over 2.5k!! Rung them up and although sending bank statements to prove i paid, they are still saying its my fault! Emma on the Legal team is super rude.

Alfie · 13 October 2024

★★★★★ 5/5

Google

Mia took control of my application, I had so many problems with my application but Mia resolved them as quick as she could, the process was so quick and easy, would highly recommend place first if you are looking for somewhere to rent, the team as a whole is amazing and so helpful xx Thank you for everything xx

Chelsea · 22 November 2023

★★★★★ 5/5

Google

Good support and helpful to tenant. Especially Resident Service Manager of Skye Edge, He always respond my require immediately and help me to solve problems.

James · 10 September 2022

★★★★★ 1/5

Google

A friend had one of there homes. Which was dangerous with bulbs blowing up...he had to buy extra shelves for kitchen but with kids was not appropriate as he could not bolt to walls. Cupboard were very few. One under stars was so small you could not use it. Shower room and toilet was ok till got new bins which went in there so you could no longer use it.

Denis3 · 8 June 2019

★★★★★ 5/5

Google

Sarah is extremely accommodating and a pleasure to deal with. After living in student accommodation, Sarah is a refreshing and welcome landlord x

Niamh · 10 September 2022

★★★★★ 4/5

Google

Great customer service and Lisa was amazing. Thank you guys.

Pee · 30 September 2023

★★★★★ 5/5

Google

The whole process of moving in into my new apartment was fantastic. From the applying, to the vowing and right through to check in day. Sheryl has been fantastic with any questions or enquires. Tim has been amazing with any questions for maintenance. I've dealt with unhelpful landlords in the past and I honestly wish I moved in with Placefirst years ago.

Dave · 7 June 2021

★★★★★ 2/5

Google

Omg this boiler has packed in yet again. We’ve had nothing but trouble since it was installed over 12 months ago. Absolutely rubbish.

Estelle · 16 March 2025

★★★★★ 5/5

Google

Awesome and smooth process

Beebee · 13 October 2025

★★★★★ 1/5

Google

Wouldn't wish them on my worst enemy. Horrifically bad agency, they do not deserve 1 star. Took over a year and a half to treat mould/ fungus growing on the stairs. Care very little for their tenants. Probably still has mould in the apartment, be careful.

E · 26 February 2024

★★★★★ 5/5

Google

on monday i got a phone call to say some-one would come round that pm, he was there with 30 mins, he looked at the light (over the mirrow in bath-room) decided it needed to be replaced took a photo went off to get a new one & bobs ya uncle job done.

Peter · 2 September 2023

★★★★★ 5/5

Google

It's a good company that look after there customers and have a great customers service and also specially a person called abigail is the best person and assist me very well thanks for your services 😀 …

Haider · 26 May 2024

★★★★★ 5/5

Google

Very friendly,helpful people involved in the process.The house is immaculate.Very clean all over.Looking forward to living there.

Paul · 21 March 2025

★★★★★ 5/5

Google

Excellent landlord, puts other landlords to shame. Quick to help and deal with any landlord issues. Special mention for Sheryl Ainsworth who has been nothing but amazing with dealing with any issues and helping with a reference for my wife’s visas. Couldn’t recommend enough.

Chris · 19 December 2023

★★★★★ 5/5

Google

Quick and easy process, with Abbeygail helping me out alot throught, answering any questions i had professionally allowing me to swiftly sign any documents needed for the contract.

Kamil · 13 October 2024