Every review we hold for the Salford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleToday we got the keys to our new beautiful flat. Our agent, Mohammad, was very helpful and friendly. He explained everything we need to know and made the experience very welcoming. Placefirst have been very helpful throughout the process …
Daniel · 15 August 2025
Agent replied · 26 January 2026
Hey Daniel, what lovely feedback we will pass this on to Mohamed! We're so glad your moving process went smoothly and hope that you love your new home :)
★★★★★ 5/5
GoogleWe have recently moved in to my new home in Sheffield and the service has been fantastic. We dealt with a lady called Erica when doing the application, who was so helpful. Mohamed the manager for the site was there at the viewing and when we moved in. He was so good at explaining everything and even called a couple of days after we moved in to see if there was anything we needed. We're really happy with our new home :-)
Tony · 20 November 2023
Agent replied · 24 August 2024
Hey Tony, thank you for this glowing review, its fantastic to hear that you're loving your new home!
★★★★★ 5/5
GooglePlacefirst has been a pleasure to live with as a landlord, even with some sudden changes in contract terms, we were helped out directly and with good grace and got some relatively major adjustments made to our renewal to help us have the best opportunity to stay a shorter period than others were offered by default and maintain a fair rent with a very minor increase.
Highly recommend trying to rent from Placefirst if you are looking for a friendly, reliable group who allows pets and cares for their communities.
Chloe · 13 November 2023
Agent replied · 27 November 2023
Hi Chloe,
Thank you for finding the time to leave this review.
It great to hear how much you've loved renting with Placefirst and that the team worked with you around the contracts that you wanted.
Kind regards,
The Placefirst team
★★★★★ 5/5
GoogleBest service ever. The consultants were very kind, friendly and professional. It only took me few hours from enquiring, applying to getting a very beautiful property and all thanks to Placefirst. I can say that I received a VIP service. The property manager took her precious time to explain and provide detailed information about the property application and regulation process. She also went all out to ensure that I received the best service, she even gave me the property keys hours before the move in time. I am very happy about the service and I could not have asked for more. The house is very beautiful. 😊 I am thankful to Placefirst management team.
Zamani · 13 November 2023
Agent replied · 27 November 2023
Hi Zamani,
Thank you for leaving this 5 star review.
We're so happy to hear what an amazing service the team have given you and how kind, friendly and professional they have been.
Kind regards,
The Placefirst team
★★★★★ 5/5
GoogleI’ve recently left my placefirst property in the Morecambe region. All I can say is the complete process was effortless, the staff especially my site manager Sheryl was absolutely fantastic and so friendly and was able to attend to any of our enquires or problems when necessary.
As far as the property is concerned, me and my partner were absolutely devastated to leave! It was a beautiful new build home and only made the move to accommodate for my new son.
Due to the incredible treatment and property, we opted to stay under the placefirst banner and moved in with them again but in a bigger property & I was not disappointed. If you need a home, there truly is no one better.
Again I would like to say a thank you to Sheryl for the past 18+ months & really has been exceptional and a credit to the company.
Cammi · 7 June 2022
★★★★★ 5/5
GoogleThe rental team is very professional and very kind! They reply me very quick everytime, and managed to meet all my requests. The room is also very nice. It is a perfect moving experience for me.
Hx__ · 29 August 2025
Agent replied · 26 January 2026
Thanks for your lovely review! It's so fab to hear that the team have been so helpful and that you've had a great experience. We hope that you love your new home :)
★★★★★ 5/5
GoogleSpoke to Liz and she was helpful with any questions I had especially as a first time renter.
Joseph · 25 July 2024
Agent replied · 24 August 2024
We're glad your introduction to renting went so well! We'll make sure Liz hears of your fab feedback.
★★★★★ 5/5
GoogleI have been living in Placefirst apartment in Sheffield for over a year now, and I'm thoroughly impressed with the level of maintenance and attention to detail. The management team is incredibly responsive to any issues that arise within the apartment. Whether it's a leaky faucet, a malfunctioning appliance, or any other maintenance request, they address it promptly and efficiently. This proactive approach to maintenance has made my living experience here truly enjoyable. Additionally, their commitment to environmental sustainability is commendable, and I appreciate the eco-friendly initiatives in place. Overall, I highly recommend this apartment for its excellent maintenance and environmentally conscious practices.
EZEKIEL · 1 October 2023
Agent replied · 30 October 2023
Hi Ezekiel,
Thank you for finding the time to leave this review.
It's great to hear the high level of attention to detail and efficiency the team have given you and how highly you'd recommend us.
Kind regards,
The Placefirst team
★★★★★ 5/5
GoogleI rented a house in Welsh Street Houses, Liverpool. During my application journey, a lot happened and I had so many phone calls with Placefirst's customer service team.
I am writing to express my sincere gratitude for their outstanding service during my recent home renting journey. I am so impressed with their responsiveness to my needs, and their willingness to go the extra mile.
I am so grateful to have both Meera and Liz on the other side of the phone line, they made this process such a positive experience for me!
Utku · 11 September 2023
Agent replied · 2 October 2023
Hi Utku,
Thank you for leaving this 5 star review.
We love to hear what an outstanding service you received from the team and how impressed you were with Meera and Liz. We hope you enjoy your Placefirst home.
Kind regards,
The Placefirst team
★★★★★ 5/5
GoogleI have had two tenancy’s with placefirst, a bed for a year and when I needed more space I chose to a stay with them, the properties were great, the price was fair and Sheryl and Nicci were amazing throughout !
Jacob · 9 November 2022
Agent replied · 7 June 2023
Hi Jacob,
Thank you for leaving this 5 star review.
We love to hear how amazing Sheryl and Nicci have been for you and how much you've enjoyed living with Placefirst.
Kind regards,
the Placefirst team
★★★★★ 5/5
GoogleVery supportive and efficient agency. Liz was great help through out the whole journey. Would definitely recommend.
Indie · 25 June 2024
Agent replied · 24 August 2024
Ahh thanks Indie! We will make sure Liz hears the great feedback and hope you love your home :)
★★★★★ 5/5
GoogleI have had an excellent experience with Place First, and I am pleased to commend their customer support and management team for their outstanding service. Throughout my engagement with them, they demonstrated a high level of …
Bilal · 15 July 2025
Agent replied · 26 January 2026
Hey Bilal, thank you so much for your kind and thoughtful review. It's fab to hear the team have made your experience so easy, we'll make sure to let them know. We hope you love your new home!
★★★★★ 5/5
GoogleThank you to Placefirst team (especially Mia and Dave) for all support that allowed to rent a house easily!
Volodymyr · 26 April 2024
Agent replied · 24 August 2024
Hi Volodymyr,
Thank you for finding the time to leave this review.
It is fantastic to hear about the great customer service from Mia and Dave and we hope you love your home.
Kind Regards,
The Placefirst Team
★★★★★ 5/5
GoogleI recently had the pleasure of engaging with Placefirst and I cannot speak highly enough about the outstanding service I received. In particular, I would like to extend my heartfelt appreciation to Abbeygail for her unwavering dedication, invaluable advice, and unparalleled support throughout my renting journey. She went above and beyond in organising a viewing, accommodating my schedule and ensuring a seamless experience. Her knowledge of the properties, attention to detail, and friendly demeanour made the process a joy. Her help throughout the application process was also greatly appreciated. I called her numerous times, and she consistently provided me with guidance, ensuring a hassle-free experience. Her dedication and patience were commendable, and I am grateful for her continued assistance.
Furthermore, I would like to express my gratitude to Sarah for her profound knowledge of Elevate and for effortlessly answering my rapid-fire questions. Sarah's expertise and efficiency were remarkable, instilling confidence in me as I explored various aspects of renting with Placefirst. Her dedication to delivering accurate information promptly was truly appreciated.
A huge thank you to Placefirst for the exceptional service they have provided. The team's willingness to guide me through the steps of renting, coupled with their genuine friendliness, made the entire process stress-free and enjoyable. Their professionalism and commitment to customer satisfaction are truly admirable.
RKM · 23 June 2023
Agent replied · 23 June 2023
Hi RKM,
Thank you for taking the time to leave this 5 star review.
We absolutely love to hear how amazing Abbeygail and Sarah have been for you and how hard they have both worked to ensure a stress free renting experience with us.
Kind regards,
The Placefirst team
★★★★★ 5/5
GoogleBoth liz and Sarah where amazing in the process of getting the flat they both helped me with the process as this is my first time renting and they where both very informative when it came to all the details and questions I was asking it was also a very quick process and there was no long waits to hear back from any of them
JJgames · 26 May 2024
Agent replied · 24 August 2024
Hey JJ,
We love to hear it and hope you have the best time in your new flat. We'll pass on your kind words to Liz and Sarah!
★★★★★ 5/5
GoogleCalled up to enquire about a property, Liz was incredibly helpful and was able to answer every question I had. Great experience, more helpful than almost every letting agency I've spoken to.
Phill · 2 June 2023
Agent replied · 7 June 2023
Hi Phill,
Thank you for leaving this 5 star review.
It is great to hear how incredibly helpful Liz was for you and how she gave you a helpful and great experience.
Kind regards,
The Placefirst team
★★★★★ 1/5
GoogleBooked a viewing for a 2 bed house that got cancelled 6 weeks ago and rebooked for today. We were told the earliest appointment for today was 12pm as the person doing the viewing wasn’t available in the morning. Myself and my partner had to take time off work to go and see this property, only to get a voicemail an hour before our appointment to say the property had been let. When I contacted placefirst to ask how someone had already let the property when we had booked what we were told was the first available appointment, I was told that these people had missed out on another property so they had ‘managed to squeeze them in’ before us. We weren’t notified of any earlier appointments being made available to go and see this property, no one contacted us to say that they had booked anyone else in front of us. And their only response to this was ‘I apologise that this has happened to you, we do have a 1st floor apartment available in that area’ which is not suitable for us as we have 2 dogs and need a property with a garden. Absolutely let down by this company, and because of this will be looking to rent with someone else
Jade · 24 May 2023
Agent replied · 7 June 2023
Hi Jade,
Thank you for taking the time to leave a review.
We fed this review back to our team who, if they haven't already, will be in contact to discuss with you in more detail.
Kind regards,
The Placefirst team
★★★★★ 5/5
GoogleWe been renting from westend location and never had an issue , we moved casue husband got a job and they were very flexible with moving out date , just received and email that we got all our deposit back all the years of renting that never happened to me landord agent always deducted for silly things so thank you 5🤩 …
Brigitta · 25 June 2024
Agent replied · 24 August 2024
We've loved having you as a resident Brigitta and we wish you the best of luck with your new ventures!
★★★★★ 5/5
GoogleWe chose Placefirst because we liked the ethos of building a community in a area that had been all but abandoned.
We are living in a 3 bed refurbished terrace in the Welsh Streets development. Now in our 5th year here and we love this place.
Having never rented before we are getting used to how this works, some minor issues here and there, but the convenience of having repairs/maintenance taken care of by an in house team is good.
Any day to day issues are dealt with by our property services manager Sue Shannon who is on site 5 days per week and is always professional and approachable.
Helen · 8 May 2023
Agent replied · 7 June 2023
Hi Helen,
Thank you for leaving this 5 star review.
It's great to hear how you enjoy the community at Welsh Streets and how Sue is always on hand, professional and approachable.
Kind regards,
The Placefirst team
★★★★★ 5/5
GoogleI lived in woodnook for 2 years. The property was in good condition when I moved in and I enjoyed living there. The area isn’t too great but where my house was located, it was quite peaceful with lovely neighbours who looked out for me. The maintenance team have been great. Whenever I have submitted an issue, it has been dealt with swiftly and they have always been professional. The property manager Dawn I have only known for a short time but she has also been professional and quick with her responses. She has also ensured that I got my despot back in a timely manner. If it weren’t for me moving down south, I would have happily remained a tenant of Placefirst. I have nothing negative to say about Placefirst. The only annoying thing was non Placefirst tenants fly tipping in the back alley which made it look like it was my mess but wasn’t.
Jessica · 8 May 2023
Agent replied · 7 June 2023
Hi Jessica,
Thank you for this 5 star review.
It is great to hear how you have enjoyed renting with us and how Dawn and the maintenance have helped you through your time with us.
Kind regards,
The Placefirst team
★★★★★ 1/5
GoogleLocal property manager lied to us in order to try and keep our deposit.
We battled with them for nearly a year to get our deposit back and finally succeeded. …
Berty · 15 August 2025
Agent replied · 26 January 2026
Hey Berty, thank you for taking the time to leave a review. We're sorry to hear about your experience. We take feedback like this seriously; however, we have been unable to locate any tenancy record under your name. … More
★★★★★ 1/5
GoogleWhat can I say, well we found the house on right move and loved it, it was priced a little higher than we were looking for but looked to be in a great area and I was already from L8. …
Lee · 15 April 2025
Agent replied · 15 April 2026
We’re pleased to hear that your move-in experience started positively and that you felt welcomed by the neighbourhood. However, we’re very sorry to learn about the issues you encountered with the ensuite and other aspects of the property. … More
★★★★★ 5/5
GoogleSarah is wonderful, never a moment I don’t see her smiling, gave us a good welcoming to the new place with me and the Mrs and cannot thank her enough for the support she provides to the residents.
Daniel · 10 September 2022
Agent replied · 7 June 2023
Hi Daniel,
We are so happy to see such great feedback for Sarah, and to hear that you feel supported. Thank you for taking the time to write a review.
Kind regards,
The Placefirst team
★★★★★ 5/5
GoogleMoved into our places first house in 2020 wasn’t too happy to be honest as problems with the house and parking were not getting fixed and then dawn Taylor took over our area and gosh what a difference she has made everything was sorted within two months and now we couldn’t be happier. Three months ago we were looking for somewhere else to live now we are happy and content it’s amazing what a difference one person who knows what they are doing can make. Thank you dawn ur a little diamond.
Gemma · 8 April 2023
Agent replied · 7 June 2023
Hi Gemma,
Thank you for leaving this 5 star review.
It's really great to hear your lovely comments on how great Dawn has been for you.
Thank you,
The Placefirst team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.