Trusted Agent profile Β· Salford

Placefirst Lettings Manchester reviews in Salford

3.9

β˜…β˜…β˜…β˜…β˜… Good

195 reviews across 1 platform

Suite 7.1 8Exchange Quay, Salford, M5 3EJ

Placefirst Lettings's office in Salford, at Suite 7.1 8Exchange Quay, is rated 3.9 out of 5 across 195 reviews on 1 platform, including 195 Google reviews rated 3.9.

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3.9 / 5

195

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Salford office, from every platform, shown as written. First names only.

5/5

Google

Had a problem re renting and they were so understandable and supportive. Everything was smooth and I was kept up to date with the renting process. The apartment I have is beautiful and worth every penny of rent. Sheryl and the lettings team have been fantastic and I would fully recommend renting through Placefirst. Gas checks are done when they're meant to be and even though I've not had any maintenance problems yet, I have full confidence that they'll be sorted as soon as poss. So if you're thinking about renting through them, do so! You won't be disappointed! Thank you all so much for your help, in particular Sheryl and the lettings team :)

Samantha Β· 10 September 2022

Agent replied Β· 7 June 2023

Hi Samantha, Thank you for finding the time to leave this review. We love to hear how smooth the process has been from start to finish and how fantastic Sheryl and the team have been for you! Kind regard, The Placefirst Team

5/5

Google

Brilliant landlord to have, the flat I rented was superb in quality and energy efficiency. Couldn't fault them at all for communication, good value for money and overall service. Sheryl (resident services manager) was there from start to finish and helped me along the way all the way through to when I left. The only reason I left was because I was fortunate enough to be able to buy my own property, I would still be there now if this wasn't the case. I recommend Place First 100%

Joe Β· 10 September 2022

Agent replied Β· 7 June 2023

Hi Joe, Thank you for writing this review. We love to hear how you couldn’t fault the journey you’ve been on and how helpful Sheryl has been from the start. Kind regards, The Placefirst Team

5/5

Google

Five star for the experience. Great place to live, flats come clean, done up to very high standard and while there are odd snags here and there, the company is always there to help. I rented in Morecambe and Sheryl was always there with advice and help. I also can't praise enough their tech team. At the end of tenancy I had a bit of error with my rent and with help of Amber-Rose it was sorted in no time ( way quicker than I expected) So yeah, they are worth the price and you will feel safe and looked after if you rent with them.

Anna Β· 11 August 2022

Agent replied Β· 7 June 2023

Hi Anna, Thank you for leaving this review. We love to hear how happy you’ve been with your home, the standard of your home and the help you’ve received from our team throughout. We hope to see you again in the future. Kind regards, The Placefirst team

1/5

Google

Got my rent put up Β£250 in a month . Customer service is less than poor . Just one greedy shady corporation money only maters people are just cash cows and replaced easy .STAY CLEAR IF YOU CAN RUN IF YOU CAN FAST AS YOU CAN .

Chris Β· 15 February 2026

Agent replied Β· 15 April 2026

Thank you for taking the time to share your feedback. Whilst we can't discuss specifics regarding your 11 year tenancy agreement on a public forum and aware of the issues you encountered, we have worked through these with you at the time. We do understand that any rent increase can be challenging. Our rent reviews reflect significant refurbishment works and improvements carried out on properties, alongside wider market conditions and the ongoing costs of managing and maintaining our homes. All rent changes are made in line with tenancy agreements and the appropriate legal process.

5/5

Google

Extremely helpful. Cannot recommend them enough! Very informative and let you know what is going on every step of the way! The move in day went smoothly as well. Dean has been so helpful and informative. This company gets full marks from us.

Zack Β· 26 May 2024

Agent replied Β· 24 August 2024

So glad your move in went well, we hope you love your new place! We'll pass on these kind words to Dean.

5/5

Google

I will surely give 5 stars for the placefirst. Elevate Flat in Clarence Road, Manchester. We are very satisfied and well-settled in our new property, neat and tidy flats , no disturbance or any issues. I thank from the bottom of my heart to the team especially Sarah Foster as she helped us from the viewing day till now ,takes a good care. Thanks you PlaceFirst!

Pretty Β· 10 September 2022

Agent replied Β· 7 June 2023

Hi Josh, Thank you for writing this review. We love to hear how much Sarah has helped you from the start and how satisfied and settled you are in your new home. Kind regards, The Placefirst Team

5/5

Google

The application process has been very smooth and easy, Liz and Mohammed were both very helpful and informative and have kept us up to date throughout the whole process. We can’t wait to move into our new house soon!

Nadiya Β· 25 July 2024

Agent replied Β· 24 August 2024

Thanks Nadiya, what lovely feedback. We hope your moving day went smoothly and that you love your new home!

5/5

Google

I had a fantastic experience with Placefirst. The team was professional, friendly, and very responsive throughout the entire process. They made everything straightforward and stress-free, always keeping me updated and offering helpful guidance along the way. Their commitment to quality service and attention to detail really stood out. I would highly recommend Placefirst to anyone looking for a reliable and efficient property company!

Sohel Β· 8 April 2026

5/5

Google

Hello - Liz Wilkinson on the the telephone provided an excellent supportive service - Dave on site was helpful prompt - together a great team, The property is great - ready for use - all boxes ticked - what a great company Place First is.

Patrick Β· 26 February 2024

Agent replied Β· 24 August 2024

Hi Patrick, Thank you for leaving this review. We love to hear how great both Liz and Dave have been for you and we hope you love your Placefirst home. Kind regards, The Placefirst team

5/5

Google

We have lived in Jobson Street in Hartlepool with Place First since 2018. We will be moving to our forever house soon. I just wanted to thank Dave Bellenger and Place First for being amazing in everything you have done for us over the years, nothing too much very professional and always helpful 5 stars. Thanks Guys 😊 Neil E …

Neil Β· 9 November 2022

Agent replied Β· 7 June 2023

Hi Neil, Thank you for finding the time to write this review. We are so happy to hear what an amazing experience you've had renting with us and how helpful Dave has been for you. We hope you enjoy your forever home. Kind regards, the Placefirst team

5/5

Google

I had a great experience with placefirst. Liz was compassionate, polite and helpful. Moving is always very stressful for me and I am confident that going with firstplace would make the experience less so.

Zoe Β· 10 August 2024

Agent replied Β· 24 August 2024

Thanks for the lovely review Zoe we'll make sure Liz hears of your kind feedback! Good luck for your future move :)

5/5

Google

I’ve rented a beautiful house with Placefirst and I’m so excited to move in. Mia has been so helpful and explained everything. The agent was also really helpful and knew everything about the house and the area. I’m super excited to move in now.

Taylor Β· 5 December 2023

Agent replied Β· 2 January 2024

Hi Taylor, Thank you for taking the time to leave this review. We love to hear how helpful the team have been for you and hope you love your new Placefirst home. Kind regards, The Placefirst team.

5/5

Google

Mia has been very helpful and reassuring to me in this time of uncertainty. She has kept me up to date about everything during the process of switching houses and I appreciate her time and patience.

Rosie Β· 26 April 2024

Agent replied Β· 24 August 2024

Thank you Rosie, what glowing feedback. We're so happy that Mia helped you feel more reassured, we hope you love your home!

5/5

Google

Our property manager Sue at the Welsh Streets was absolutely brilliant. She was always very pleasant and very professional with ourselves. We left the property in good shape and our deposit return reflected that, and everything was communicated clearly and on time. Whilst I appreciate some people have gripes with the organisation as a wider remit due to its size, I feel as though things can get lost in the cracks. But any time this occurred I raised it with Sue and it was promptly dealt with. Thanks Sue, we really appreciate it :)

James Β· 8 May 2023

5/5

Google

Mia was really lovely handling all of my calls and requests, made us feel really secure and was a positive experience with her overall!

R Β· 23 September 2024

Agent replied Β· 23 October 2024

Such fab feedback for Mia! Thank you we're so happy the process was easy for you, we'll make sure to let her know :)

5/5

Google

I love the house that we have moved into , the maintenance is prompt and to a good standard . The moving in process was smoothed along for me. Also Dave Bellinger the Customer Services Manager is more than professional and efficient, he's an absolute gem!

Jane Β· 17 May 2023

Agent replied Β· 7 June 2023

Hi Jane, Thank you for leaving this 5 star review. We love to hear how smooth the process as been for you and how professional and efficient Dave is. Kind regards, The Placefirst team

5/5

Google

I’ve been renting from Placefirst for almost 2.5 years now and my experience has been great. I recently had some financial issues and sadly fell behind on my rent. Mark the Senior Credit Controller was so helpful and understanding and with his help we agreed on a way for me to pay it back gradually at an amount I could afford. It’s so refreshing to feel looked after by your letting agent and genuinely having them on your side. Thanks again Mark!

Lauren Β· 7 February 2023

5/5

Google

Liz and the team were excellent and we can’t fault anything! The application process was very thorough, professional and ran smoothly. We would highly recommend using Placefirst. Thank you very much again for all your help!

Amber Β· 19 December 2023

Agent replied Β· 2 January 2024

Hi Amber, Thank you for leaving this review. We love to hear how excellent and professional Liz and the team have been and how highly you'd recommend us. Kind regards, The Placefirst team

5/5

Google

I just wanted to say a big thank you to Sheryl. We had no water pressure I message on a Sunday replied within 5 mins. Very professional explained what was happening. Thank you for being so efficient. I hope you all have a lovely Xmas πŸŽ… …

Danielle Β· 8 January 2023

Agent replied Β· 7 June 2023

Hi Danielle, Thank you for leaving this 5 star review. We love to hear how much Sheryl helped you and how she efficiently she worked on this for you. Have an amazing Christmas as well! Kind regards, The Placefirst team

5/5

Google

Mia was so prompt and friendly and Su was extremely professional. If this is an indication of future customer service, I think I will love living here!

Γ‰laina Β· 26 April 2024

Agent replied Β· 24 August 2024

Hey Elaina, Thank you for your lovely review, we hope you love your home!

5/5

Google

Mia and Liz were absolutely great! Really helpful and always let me know of any changes or issues that. Made the application process extremely easy and stress free.

Brandon Β· 27 March 2024

Agent replied Β· 24 August 2024

Hi Brandon, Thank you for leaving this review. We love to hear how helpful both Mia and Liz have been for you and we hope you love your Placefirst home. Kind regards, The Placefirst team

5/5

Google

This is the best experience i have had so far on this letting journey. Liz was quite patient with me and she was simply awesome. I am really looking forward to my new home.

Dinne Β· 13 November 2023

Agent replied Β· 27 November 2023

Hi Dinne, Thank you for leaving this review. We love to hear what a great experience you've had with us and how awesome Liz has been. We hope you love your Placefirst home. Kind regards, The Placefirst team

5/5

Google

My experience is what I would like to describe as a smooth and seamless process . The staff especially Liz was always there to answer my questions. They have the most efficient team.

Nwosu Β· 5 December 2023

Agent replied Β· 2 January 2024

Hi Nwosu, Thank you for leaving this 5 star review. It is great to hear how smooth and seamless the process has been with us and how efficient Liz and the team are. Kind regards, The Placefirst team

5/5

Google

From the day one of renting this property process was easy and smoothly went through ,all the staffs where very politely communicating, special thanks to Sarah who was there to welcome us this building and quick responding for any trouble shoots.

Christopher Β· 8 May 2023

Agent replied Β· 7 June 2023

Hi Christopher, Thank you for leaving this review. It is great to hear how Sarah and the team have made your renting journey easy and smooth. Kind regards, The Placefirst team

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